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Computer Task Group
Computer Task Group

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Computer Task Group Jobs Information

What is it like to work at Computer Task Group?

Computer Task Group (CTG) is a global IT consulting and staffing company that values collaboration, innovation, and customer satisfaction, fostering a dynamic and supportive work environment.

CTG operates with a team-based structure, offering opportunities for professional growth and development through training programs, mentorship, and cross-functional projects. The company's mission is to deliver high-quality IT solutions and services to clients across various industries, leveraging its global network and expertise.

Working at CTG may appeal to candidates seeking a challenging and rewarding career in IT consulting, with opportunities to work on diverse projects, develop new skills, and collaborate with a global team of professionals.

What makes Computer Task Group an attractive place to work?

Computer Task Group is a leading provider of IT services and solutions, with a strong reputation for delivering high-quality technology consulting and managed services to its clients. The company fosters a collaborative and innovative work environment, where employees can engage in meaningful projects, develop new skills, and work closely with experienced professionals. By joining Computer Task Group, individuals can pursue a career in a dynamic and growth-oriented organization, with opportunities to make a meaningful impact, advance their professional development, and contribute to the company's continued success.
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SAP CX Solution Lead - Utilities

SAP CX Solution Lead - Utilities

Computer Task Group, Inc

Denver, CO

$70 - $80/hr

Full-time

Posted yesterday

Job description

Overview

CTG is seeking to fill a SAP CX Solution Lead – Utilities position for our client.

Location: Denver, CO
Duration: 2+ years

Duties:

  • Lead the end-to-end SAP CX workstream, including discovery, design, build, testing, cutover, and hypercare.
  • Deliver SAP Service Cloud solutions integrated with SAP S/4HANA and SAP IS-U.
  • Lead design workshops, steering committees, and stakeholder meetings.
  • Design utility customer service processes, including billing inquiries, move-in/move-out, payments, outages, and complaints.
  • Define CX solution architecture and integration using SAP CPI, APIs, CTI, payment platforms, and customer portals.
  • Manage project scope, risks, quality, and cross-functional onshore/offshore teams.

Skills:

  • Expertise with SAP Service Cloud and/or SAP CRM.
  • Strong knowledge of SAP IS-U and SAP S/4HANA integration.
  • Experience with SAP CPI, APIs, and enterprise integration patterns.
  • Strong facilitation, stakeholder management, and leadership skills.
  • Knowledge of BPMN, value stream mapping, and customer journey design.

Experience:

  • 8–12 years of SAP consulting experience.
  • 5+ years of SAP CX/CRM experience in the utilities industry.
  • Minimum of two full lifecycle SAP CX implementations with lead responsibility.
  • Experience leading cross-functional teams and enterprise SAP transformation projects.

Education:

  • Bachelor's degree in Information Technology, Computer Science, Business, or a related field, or equivalent experience.
  • SAP CX, Service Cloud, or CRM certifications are preferred.

Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.

CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee based recruitment services for this role.

To Apply:

To be considered, please apply directly to this requisition using the link provided. Kindly forward this to any other interested parties. Thank you!

The expected base salary for this position ranges from $70.00 to $80.00/hour. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, market factors, and where applicable, licensure or certifications obtained. In addition to salary, a competitive benefit package is also offered.

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About Computer Task Group

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We know that achieving our mission begins and ends with our people—and by people we mean you. Regardless of individual roles or responsibilities, regardless of industry or subject matter expertise, our lives happen in relation to other people—our colleagues, clients, and partners. CTG cultivates a workplace that attracts and develops the best people. Being Great Place to Work-CertifiedTM not only supports our Vision but also validates the rewarding workplace culture that has made CTG a leading IT and digital solutions and services company for more than 55 years.

Company size

1,001 - 5,000 Employees

Headquarters location

Buffalo, NY, US

Year founded

1966

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