The Customer Relationship Contact Centre (CRCC) Representative responds to a wide range of ... About Us At Canadian Tire Services Limited/Canadian Tire Bank, it is our mandate to continue to ...
83 Cnb Bank Customer Service Representative Jobs Hiring Near You
The Customer Relationship Contact Centre (CRCC) Representative responds to a wide range of ... About Us At Canadian Tire Services Limited/Canadian Tire Bank, it is our mandate to continue to ...
CNB Bank, Business Process Project Manager
Clearfield, PA · On-site
$60K - $148K/yr
Seeks to implement and leverage services and technologies that create efficiencies by demonstrating ... The physical demands and work environment described here are representative of those that must be ...
CNB Bank, Business Process Project Manager
Clearfield, PA · On-site
$60K - $148K/yr
Seeks to implement and leverage services and technologies that create efficiencies by demonstrating ... The physical demands and work environment described here are representative of those that must be ...
Innovation - identify opportunities to improve service efficiency or customer experience and ... The physical demands and work environment described here are representative of those that must be ...
Innovation - identify opportunities to improve service efficiency or customer experience and ... The physical demands and work environment described here are representative of those that must be ...
CNB Bank Jobs Information
Do workers at CNB Bank get paid breaks?
Sometimes. Only some people get paid breaks.
61% of people say they don’t get paid breaks.
Based on data from 18 people who took the Breakroom Quiz between January 2025 and January 2026.
61% of people say they don’t get paid breaks.
Based on data from 18 people who took the Breakroom Quiz between January 2025 and January 2026.
Does CNB Bank pay people when they’re sick?
Yes. Most people get paid when they’re sick.
100% of people say they would get paid if they were sick but scheduled to work.
Based on data from 18 people who took the Breakroom Quiz between January 2025 and January 2026.
100% of people say they would get paid if they were sick but scheduled to work.
Based on data from 18 people who took the Breakroom Quiz between January 2025 and January 2026.
At CNB Bank, are sick days and vacation days separate paid time off?
Sick days and vacation days are used from the same paid time off.
100% of people say they have to use vacation days when they’re out sick.
Based on data from 9 people who took the Breakroom Quiz between June 2025 and January 2026.
100% of people say they have to use vacation days when they’re out sick.
Based on data from 9 people who took the Breakroom Quiz between June 2025 and January 2026.
Is the health insurance from CNB Bank affordable enough for their workers?
Most people say the health insurance costs are okay.
85% of people say the health insurance costs are okay
Based on data from 13 people who took the Breakroom Quiz between March 2025 and January 2026.
85% of people say the health insurance costs are okay
Based on data from 13 people who took the Breakroom Quiz between March 2025 and January 2026.
Do people get paid time off at CNB Bank?
Most people get paid time off work.
100% of people say they get paid time off.
Based on data from 10 people who took the Breakroom Quiz between June 2025 and January 2026.
100% of people say they get paid time off.
Based on data from 10 people who took the Breakroom Quiz between June 2025 and January 2026.
How far ahead of time do people find out their work schedule?
Most people find out their schedule four weeks ahead of time.
Based on data from 5 people who took the Breakroom Quiz between February 2025 and June 2025.
- 0% of people with changing schedules find out their shifts one week or less ahead of time.
- 20% of people with changing schedules find out their shifts two weeks ahead of time.
- 0% of people with changing schedules find out their shifts three weeks ahead of time.
- 80% of people with changing schedules find out their shifts four weeks or more ahead of time.
Based on data from 5 people who took the Breakroom Quiz between February 2025 and June 2025.
Do workers at CNB Bank worry about hours?
Most people don’t worry about getting enough hours.
100% of people report they don’t worry about getting enough hours.
Based on data from 14 people who took the Breakroom Quiz between January 2025 and August 2025.
100% of people report they don’t worry about getting enough hours.
Based on data from 14 people who took the Breakroom Quiz between January 2025 and August 2025.
Do CNB Bank workers get to choose the shifts they work?
Most people get to choose which shifts they work.
83% report that they have enough control over which shifts they work.
Based on data from 12 people who took the Breakroom Quiz between January 2025 and August 2025.
83% report that they have enough control over which shifts they work.
Based on data from 12 people who took the Breakroom Quiz between January 2025 and August 2025.
How easy is it for CNB Bank workers to change shifts?
Most people find it easy to change shifts.
100% of people report that it’s easy to change shifts if they need to.
Based on data from 11 people who took the Breakroom Quiz between January 2025 and August 2025.
100% of people report that it’s easy to change shifts if they need to.
Based on data from 11 people who took the Breakroom Quiz between January 2025 and August 2025.
How easy is it to get time off at CNB Bank?
Most people find it easy to get time off.
89% of people report it’s easy to get time off.
Based on data from 19 people who took the Breakroom Quiz between January 2025 and January 2026.
89% of people report it’s easy to get time off.
Based on data from 19 people who took the Breakroom Quiz between January 2025 and January 2026.
Do CNB Bank managers change schedules at the last minute?
Most managers don’t change people’s schedules at the last minute.
100% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 14 people who took the Breakroom Quiz between January 2025 and August 2025.
100% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 14 people who took the Breakroom Quiz between January 2025 and August 2025.
Do jobs at CNB Bank spill into time workers aren’t paid for?
Rarely. The job doesn't usually spill into unpaid time.
7% of people report that their job takes up time that they don’t get paid for.
Based on data from 14 people who took the Breakroom Quiz between January 2025 and August 2025.
7% of people report that their job takes up time that they don’t get paid for.
Based on data from 14 people who took the Breakroom Quiz between January 2025 and August 2025.
How easy is it to take sick days at CNB Bank?
Most people find it easy to take sick days.
89% of people report that it’s easy to take time off if they are sick.
Based on data from 19 people who took the Breakroom Quiz between January 2025 and January 2026.
89% of people report that it’s easy to take time off if they are sick.
Based on data from 19 people who took the Breakroom Quiz between January 2025 and January 2026.
Is working at CNB Bank good if you’re a parent or caregiver?
Most parents and caregivers say this is a good place to work.
100% of people who care for a child or other relative report this is a good place to work.
Based on data from 6 people who took the Breakroom Quiz between February 2025 and December 2025.
100% of people who care for a child or other relative report this is a good place to work.
Based on data from 6 people who took the Breakroom Quiz between February 2025 and December 2025.
Do people at CNB Bank feel treated with respect by their managers?
Most people feel treated with respect by their managers.
94% of people say they’re treated with respect by their managers.
Based on data from 18 people who took the Breakroom Quiz between January 2025 and January 2026.
94% of people say they’re treated with respect by their managers.
Based on data from 18 people who took the Breakroom Quiz between January 2025 and January 2026.
Do people at CNB Bank get to take their breaks without interruption?
Most people get breaks without interruption.
79% of people report that they get to take their breaks without interruption.
Based on data from 19 people who took the Breakroom Quiz between January 2025 and January 2026.
79% of people report that they get to take their breaks without interruption.
Based on data from 19 people who took the Breakroom Quiz between January 2025 and January 2026.
Is it stressful to work at CNB Bank?
Some people feel stressed here.
56% of people say they often feel stressed at work.
Based on data from 16 people who took the Breakroom Quiz between January 2025 and January 2026.
56% of people say they often feel stressed at work.
Based on data from 16 people who took the Breakroom Quiz between January 2025 and January 2026.
Do people at CNB Bank enjoy their jobs?
Most people enjoy their job.
83% of people report they enjoy their job.
Based on data from 18 people who took the Breakroom Quiz between January 2025 and January 2026.
83% of people report they enjoy their job.
Based on data from 18 people who took the Breakroom Quiz between January 2025 and January 2026.
Do people at CNB Bank recommend working with their team?
Most people recommend working with their team.
74% of people report that they would recommend working with their immediate team to a friend.
Based on data from 19 people who took the Breakroom Quiz between January 2025 and January 2026.
74% of people report that they would recommend working with their immediate team to a friend.
Based on data from 19 people who took the Breakroom Quiz between January 2025 and January 2026.
Do people get enough training when they start at CNB Bank?
Most people got enough training when they started.
89% of people report they got enough training when they started working here.
Based on data from 19 people who took the Breakroom Quiz between January 2025 and January 2026.
89% of people report they got enough training when they started working here.
Based on data from 19 people who took the Breakroom Quiz between January 2025 and January 2026.
Do people get support to advance at CNB Bank?
Most people are given support to advance their career here.
In the last year, 78% of people report being given support to advance their career here.
Based on data from 18 people who took the Breakroom Quiz between January 2025 and January 2026.
In the last year, 78% of people report being given support to advance their career here.
Based on data from 18 people who took the Breakroom Quiz between January 2025 and January 2026.
Do people think CNB Bank’s headquarters understands what’s happening where they work?
Most people think headquarters doesn’t understand what’s happening where they work.
75% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 16 people who took the Breakroom Quiz between January 2025 and January 2026.
75% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 16 people who took the Breakroom Quiz between January 2025 and January 2026.
Do workers feel well informed about how CNB Bank is doing?
Only some people feel well informed about how the company is doing.
50% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 18 people who took the Breakroom Quiz between January 2025 and January 2026.
50% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 18 people who took the Breakroom Quiz between January 2025 and January 2026.
What other companies are hiring for Customer Service Representative jobs?
What are the most popular jobs at Cnb Bank?
What are the most popular categories at Cnb Bank?
Part-time
Retirement
Posted 20 days ago
Job description
The Customer Relationship Contact Centre (CRCC) Representative responds to a wide range of telephone inquiries from Canadian Tire Bank Triangle MasterCard members in an effective and courteous manner, while driving an exceptional customer experience. CRCC Representatives receive a diverse set of call types which require the ability to quickly adapt to a fast pace and ever-changing environment. Most customer inquiries are a result of customer credit card usage, statement receipt and marketing programs.
This is a bilingual role with permanent part-time and full-time positions available. Please apply only if you speak both English and French fluently.
This role will have full-time training hours, Mon-Fri 8AM - 4PM over 6 weeks.
Our start date is September 27, 2026.
Applicants residing inONTARIO,are invited to apply. Unfortunately this role cannot be conducted from outside of Ontario.
What you'll do
Protect the integrity and security of customer account information
Apply technical/product/process knowledge within varied situations
Shape a positive customer perception of Canadian Tire
Build customer confidence in our ability to provide service
Maintain accurate customer information
Develop effective relationships to contribute to a positive work environment
Understand and service customer needs - "owns the moment"
Look for ways and apply new ideas to keep Customers for Life
Take opportunity to provide customers with relevant products & services
Take responsibility for continuous learning and development
Who you are
Speak both French and English fluently
Excellent verbal and written communication skills
Superior problem solving abilities and solid decision making skills
Active listening skills
Computer knowledge and experience
Demonstrated passion for driving an exceptional customer experience
Minimum one year of customer service experience in retail, fast food, hotel & hospitability industry, etc.
Demonstrated active listening, professional verbal communication skills
Demonstrated aptitude to learn and support with basic browser-based functions
We're always looking for great talent! In addition to competitive pay, we offer:
Comprehensive benefits and retirement programs
Performance incentives, Continuing Education Programs
Other perks to support your well-being
Career growth opportunities and product discounts
Our starting wage for this position is $22.82 with an annual salary review process.
Our current department hours of operation are:
8:00am - 8:00pm, Monday to Friday,
8:00am - 6:00pm Saturday and Sunday.
Your scheduled shifts will vary according to business needs, though you can expect to be scheduled primarily during evenings until close and weekends. Availability requirements range between days, evenings and weekends.
As a condition of employment, this position is subject to the successful completion of the following pre-employment conditions:
Reference Check
Credit Checks
Criminal Background Check
Sanctions & PEP Screening
We may use artificial intelligence tools as part of our recruitment process to assist in the initial screening of resumes. All hiring decisions, including candidate evaluation, selection, and disposition, are made by human recruiters.
About Us
At Canadian Tire Services Limited/Canadian Tire Bank, it is our mandate to continue to create innovative and rewarding financial solutions for our customers. Our growing suite of products and services showcase the dynamic contributions from our employees and our success is driven by a strong vision, loyal customers, and our ability to build teams that reflect the diverse customers and communities in which we live and work. Join us, where there's a place for you here.
Our Commitment to Diversity, Inclusion and Belonging
We are committed to fostering an environment where belonging thrives, and diversity, inclusion and equity are infused into everything we do. We believe in building an organizational culture where people are consistently treated with dignity while respecting individual religion, nationality, gender, race, age, perceived ability, spoken language, sexual orientation, and identification. We are united in our purpose of being here to help make life in Canada better. .
Accommodations
We stand firm in our Core Value that inclusion is a must. We welcome and encourage candidates from equity-seeking groups such as people who identify as racialized, Indigenous, 2SLGBTQIA+, women, people with disabilities, and beyond. Should you require any accommodation in applying for this role, or throughout the interview process, please make them known when contacted and we will work with you to help meet your needs.