Operations Analyst
Malvern, PA · On-site
InterSources Inc is seeking an experienced Operations Analyst to enhance their Identity and Access Management (IAM) processes. The successful candidate will analyze, assess, and implement security ...
62 Citigroup Operations Analyst Jobs Hiring Near You
Operations Analyst
Malvern, PA · On-site
InterSources Inc is seeking an experienced Operations Analyst to enhance their Identity and Access Management (IAM) processes. The successful candidate will analyze, assess, and implement security ...
Operations Core Project Lead Analyst
Irving, TX · On-site
$125K - $188K/yr
... Citigroup, its clients and assets, by driving compliance with applicable laws, rules and ... Operations Project Management Time Type: Full time Primary Location: Irving Texas United States ...
Operations Core Project Lead Analyst
Irving, TX · On-site
$125K - $188K/yr
... Citigroup, its clients and assets, by driving compliance with applicable laws, rules and ... Operations Project Management Time Type: Full time Primary Location: Irving Texas United States ...
Citigroup Inc Jobs Information
What is it like to work at Citigroup?
Citigroup is a global financial institution that values diversity, inclusion, and innovation, fostering a collaborative and dynamic work environment. The company operates through various business units, including consumer banking, corporate and investment banking, and markets and securities, with a focus on providing financial services to individuals, corporations, and governments worldwide. Working at Citigroup may appeal to candidates seeking a challenging and rewarding career in finance, with opportunities for professional growth and development in a global organization.
What makes Citigroup an attractive place to work?
Citigroup is a leading global financial institution with a long history of innovation and a commitment to serving clients across the world. The company offers a dynamic and inclusive work environment that fosters collaboration, creativity, and professional growth, with opportunities to work on complex projects and develop skills in a rapidly evolving industry. As a Citigroup employee, you can contribute to the company's mission of building a better future for all, with opportunities to make a meaningful impact, advance your career, and develop a wide range of skills and expertise.
Do workers at Citibank get paid breaks?
Yes. Most people get paid breaks.
81% of people say they get paid breaks.
Based on data from 47 people who took the Breakroom Quiz between August 2025 and July 2026.
81% of people say they get paid breaks.
Based on data from 47 people who took the Breakroom Quiz between August 2025 and July 2026.
Does Citibank pay people when they’re sick?
Yes. Most people get paid when they’re sick.
98% of people say they would get paid if they were sick but scheduled to work.
Based on data from 64 people who took the Breakroom Quiz between August 2025 and July 2026.
98% of people say they would get paid if they were sick but scheduled to work.
Based on data from 64 people who took the Breakroom Quiz between August 2025 and July 2026.
At Citibank, are sick days and vacation days separate paid time off?
Sick days and vacation days are separate paid time off.
70% of people say they don’t have to use vacation days when they’re out sick.
Based on data from 63 people who took the Breakroom Quiz between August 2025 and July 2026.
70% of people say they don’t have to use vacation days when they’re out sick.
Based on data from 63 people who took the Breakroom Quiz between August 2025 and July 2026.
Is the health insurance from Citibank affordable enough for their workers?
Most people say the health insurance costs are okay.
95% of people say the health insurance costs are okay
Based on data from 57 people who took the Breakroom Quiz between August 2025 and July 2026.
95% of people say the health insurance costs are okay
Based on data from 57 people who took the Breakroom Quiz between August 2025 and July 2026.
Do people get paid time off at Citibank?
Most people get paid time off work.
97% of people say they get paid time off.
Based on data from 66 people who took the Breakroom Quiz between August 2025 and July 2026.
97% of people say they get paid time off.
Based on data from 66 people who took the Breakroom Quiz between August 2025 and July 2026.
How far ahead of time do people find out their work schedule?
Most people find out their schedule less than four weeks ahead of time.
Based on data from 29 people who took the Breakroom Quiz between January 2025 and March 2026.
- 41% of people with changing schedules find out their shifts one week or less ahead of time.
- 21% of people with changing schedules find out their shifts two weeks ahead of time.
- 14% of people with changing schedules find out their shifts three weeks ahead of time.
- 24% of people with changing schedules find out their shifts four weeks or more ahead of time.
Based on data from 29 people who took the Breakroom Quiz between January 2025 and March 2026.
Do workers at Citibank worry about hours?
Most people don’t worry about getting enough hours.
89% of people report they don’t worry about getting enough hours.
Based on data from 102 people who took the Breakroom Quiz between November 2024 and June 2026.
89% of people report they don’t worry about getting enough hours.
Based on data from 102 people who took the Breakroom Quiz between November 2024 and June 2026.
Do Citibank workers get to choose the shifts they work?
Some people don’t get to choose which shifts they work.
48% report that they don’t have enough control over which shifts they work.
Based on data from 92 people who took the Breakroom Quiz between November 2024 and June 2026.
48% report that they don’t have enough control over which shifts they work.
Based on data from 92 people who took the Breakroom Quiz between November 2024 and June 2026.
How easy is it for Citibank workers to change shifts?
Most people find it easy to change shifts.
79% of people report that it’s easy to change shifts if they need to.
Based on data from 43 people who took the Breakroom Quiz between March 2025 and March 2026.
79% of people report that it’s easy to change shifts if they need to.
Based on data from 43 people who took the Breakroom Quiz between March 2025 and March 2026.
How easy is it to get time off at Citibank?
Most people find it easy to get time off.
83% of people report it’s easy to get time off.
Based on data from 59 people who took the Breakroom Quiz between August 2025 and July 2026.
83% of people report it’s easy to get time off.
Based on data from 59 people who took the Breakroom Quiz between August 2025 and July 2026.
Do Citibank managers change schedules at the last minute?
Most managers don’t change people’s schedules at the last minute.
95% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 116 people who took the Breakroom Quiz between November 2024 and June 2026.
95% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 116 people who took the Breakroom Quiz between November 2024 and June 2026.
Do jobs at Citibank spill into time workers aren’t paid for?
Rarely. The job doesn't usually spill into unpaid time.
9% of people report that their job takes up time that they don’t get paid for.
Based on data from 109 people who took the Breakroom Quiz between November 2024 and June 2026.
9% of people report that their job takes up time that they don’t get paid for.
Based on data from 109 people who took the Breakroom Quiz between November 2024 and June 2026.
How easy is it to take sick days at Citibank?
Most people find it easy to take sick days.
91% of people report that it’s easy to take time off if they are sick.
Based on data from 78 people who took the Breakroom Quiz between June 2025 and June 2026.
91% of people report that it’s easy to take time off if they are sick.
Based on data from 78 people who took the Breakroom Quiz between June 2025 and June 2026.
Is a Citibank job good for students?
Most students say this is a good place to work if you’re studying.
80% of students report this is a good place to work if you’re studying.
Based on data from 10 people who took the Breakroom Quiz between January 2025 and January 2026.
80% of students report this is a good place to work if you’re studying.
Based on data from 10 people who took the Breakroom Quiz between January 2025 and January 2026.
Is working at Citibank good if you’re a parent or caregiver?
Most parents and caregivers say this is a good place to work.
94% of people who care for a child or other relative report this is a good place to work.
Based on data from 36 people who took the Breakroom Quiz between June 2025 and June 2026.
94% of people who care for a child or other relative report this is a good place to work.
Based on data from 36 people who took the Breakroom Quiz between June 2025 and June 2026.
Do people at Citibank feel treated with respect by their managers?
Most people feel treated with respect by their managers.
82% of people say they’re treated with respect by their managers.
Based on data from 60 people who took the Breakroom Quiz between August 2025 and July 2026.
82% of people say they’re treated with respect by their managers.
Based on data from 60 people who took the Breakroom Quiz between August 2025 and July 2026.
Do people at Citibank get to take their breaks without interruption?
Most people get breaks without interruption.
87% of people report that they get to take their breaks without interruption.
Based on data from 60 people who took the Breakroom Quiz between August 2025 and July 2026.
87% of people report that they get to take their breaks without interruption.
Based on data from 60 people who took the Breakroom Quiz between August 2025 and July 2026.
Is it stressful to work at Citibank?
Most people feel stressed out here.
69% of people say they often feel stressed out at work.
Based on data from 61 people who took the Breakroom Quiz between August 2025 and July 2026.
69% of people say they often feel stressed out at work.
Based on data from 61 people who took the Breakroom Quiz between August 2025 and July 2026.
Do people at Citibank enjoy their jobs?
Most people enjoy their job.
69% of people report they enjoy their job.
Based on data from 52 people who took the Breakroom Quiz between August 2025 and July 2026.
69% of people report they enjoy their job.
Based on data from 52 people who took the Breakroom Quiz between August 2025 and July 2026.
Do people at Citibank recommend working with their team?
Only some people recommend working with their team.
51% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 67 people who took the Breakroom Quiz between August 2025 and July 2026.
51% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 67 people who took the Breakroom Quiz between August 2025 and July 2026.
Do people get enough training when they start at Citibank?
Some people didn’t get enough training when they started.
35% of people report they didn’t get enough training when they started working here.
Based on data from 66 people who took the Breakroom Quiz between August 2025 and July 2026.
35% of people report they didn’t get enough training when they started working here.
Based on data from 66 people who took the Breakroom Quiz between August 2025 and July 2026.
Do people get support to advance at Citibank?
Most people are given support to advance their career here.
In the last year, 67% of people report being given support to advance their career here.
Based on data from 54 people who took the Breakroom Quiz between August 2025 and July 2026.
In the last year, 67% of people report being given support to advance their career here.
Based on data from 54 people who took the Breakroom Quiz between August 2025 and July 2026.
Do people think Citibank’s headquarters understands what’s happening where they work?
Most people think headquarters doesn’t understand what’s happening where they work.
82% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 55 people who took the Breakroom Quiz between August 2025 and July 2026.
82% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 55 people who took the Breakroom Quiz between August 2025 and July 2026.
Do workers feel well informed about how Citibank is doing?
Most people feel well informed about how the company is doing.
73% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 73 people who took the Breakroom Quiz between June 2025 and June 2026.
73% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 73 people who took the Breakroom Quiz between June 2025 and June 2026.
What other companies are hiring for Operations Analyst jobs?
What are the most popular jobs at Citigroup?
What are the most popular categories at Citigroup?
Job description
Job Summary:
InterSources Inc is seeking an experienced Operations Analyst to enhance their Identity and Access Management (IAM) processes. The successful candidate will analyze, assess, and implement security measures while collaborating with various stakeholders to ensure compliance and efficiency in access management.
Responsibilities:
• Develop and maintain subject matter expertise across third-party product inventory to effectively perform key access management processes, including role design and setup, user provisioning and deprovisioning, and special projects as needed.
• Foster open dialogue and partner with IAM, Information Security, IT, internal and external stakeholders, and other business units to implement consistent IAM requirements aligned with policy and standards. Provide recommendations to enhance IAM policies and standards based on technical expertise.
• Complete access security requests to grant, update, or remove crew, contractor, and system access, analyzing security impacts and identifying necessary approvals.
• With a risk-based approach, analyze and resolve issues, determine root causes, and implement corrective actions. Evaluate alternative options, assess risks, and recommend solutions to meet business needs.
• Offer subject matter expertise and technical consultation on IAM-related issues. Share knowledge and mentor team members when appropriate. Support governance teams during internal and external audit walkthroughs.
• Collect and analyze key metrics to develop internal reporting that supports vendor performance management.
• Identify and recommend opportunities for continuous improvement. Support process and procedure changes to meet evolving business needs and departmental objectives.
• Contribute to the development of tools that automate access management services and enforce security policies and standards. Design and develop documentation to support application onboarding.
• Lead or participate in projects to evaluate and implement security administration and components within the systems development lifecycle.
• Create and update documentation, including procedures, future-state processes, and technical evaluations.
• Participate in special projects and perform other duties as assigned.
Qualifications:
Required:
• Minimum three years of related work experience; security administration experience preferred.
• Undergraduate degree or equivalent combination of training and experience.
• Knowledge of best practices in security administration and risk management.
• Demonstrated intellectual curiosity and ability to learn, question, and explore new ideas and concepts.
• Robust troubleshooting skills with minimal oversight; ability to navigate ambiguity and uncertainty to support routine and complex access requirements.
• Excellent written and verbal communication skills, with the ability to tailor messages to different audiences and translate business needs into actionable provisioning requirements.
• Experience with SailPoint IdentityIQ, ServiceNow, Active Directory, AWS, Azure, UiPath automation, PowerShell, Windows, Linux, and other tools.
Company:
InterSources Inc. solves operational problems where protection, performance, compliance, AI, and workforce capability must work together. Founded in 2007, the company is headquartered in Fremont, USA, with a team of 501-1000 employees. The company is currently Late Stage.
InterSources Inc is seeking an experienced Operations Analyst to enhance their Identity and Access Management (IAM) processes. The successful candidate will analyze, assess, and implement security measures while collaborating with various stakeholders to ensure compliance and efficiency in access management.
Responsibilities:
• Develop and maintain subject matter expertise across third-party product inventory to effectively perform key access management processes, including role design and setup, user provisioning and deprovisioning, and special projects as needed.
• Foster open dialogue and partner with IAM, Information Security, IT, internal and external stakeholders, and other business units to implement consistent IAM requirements aligned with policy and standards. Provide recommendations to enhance IAM policies and standards based on technical expertise.
• Complete access security requests to grant, update, or remove crew, contractor, and system access, analyzing security impacts and identifying necessary approvals.
• With a risk-based approach, analyze and resolve issues, determine root causes, and implement corrective actions. Evaluate alternative options, assess risks, and recommend solutions to meet business needs.
• Offer subject matter expertise and technical consultation on IAM-related issues. Share knowledge and mentor team members when appropriate. Support governance teams during internal and external audit walkthroughs.
• Collect and analyze key metrics to develop internal reporting that supports vendor performance management.
• Identify and recommend opportunities for continuous improvement. Support process and procedure changes to meet evolving business needs and departmental objectives.
• Contribute to the development of tools that automate access management services and enforce security policies and standards. Design and develop documentation to support application onboarding.
• Lead or participate in projects to evaluate and implement security administration and components within the systems development lifecycle.
• Create and update documentation, including procedures, future-state processes, and technical evaluations.
• Participate in special projects and perform other duties as assigned.
Qualifications:
Required:
• Minimum three years of related work experience; security administration experience preferred.
• Undergraduate degree or equivalent combination of training and experience.
• Knowledge of best practices in security administration and risk management.
• Demonstrated intellectual curiosity and ability to learn, question, and explore new ideas and concepts.
• Robust troubleshooting skills with minimal oversight; ability to navigate ambiguity and uncertainty to support routine and complex access requirements.
• Excellent written and verbal communication skills, with the ability to tailor messages to different audiences and translate business needs into actionable provisioning requirements.
• Experience with SailPoint IdentityIQ, ServiceNow, Active Directory, AWS, Azure, UiPath automation, PowerShell, Windows, Linux, and other tools.
Company:
InterSources Inc. solves operational problems where protection, performance, compliance, AI, and workforce capability must work together. Founded in 2007, the company is headquartered in Fremont, USA, with a team of 501-1000 employees. The company is currently Late Stage.
About InterSources
Sourced by ZipRecruiter
In 2007, Our journey began as pioneers in the realm of technology and security. Since then, InterSources Inc. has evolved into a trusted partner, leading the way in Cloud Security, Cybersecurity, PLG Consulting, Digital Transformation, and Professional Services. With a rich history of excellence and a forward-thinking approach, we continue to secure your digital future and drive innovation. Explore our legacy of success and discover the possibilities that lie ahead.
Company size
51 - 200 Employees
Headquarters location
Fremont, CA, US
Year founded
2007