Officers set the initial expectation of customer service at Chelsea Piers. They must greet all customers professionally and courteously, assist them with questions, and give directions to specific ...
60 Chelsea Piers Customer Service Representative Jobs Hiring Near You
Officers set the initial expectation of customer service at Chelsea Piers. They must greet all customers professionally and courteously, assist them with questions, and give directions to specific ...
At Chelsea Piers you will find colleagues who are passionate about what we do. Careers at Chelsea ... In this role, you will be responsible for both delivering superior customer service and executing ...
At Chelsea Piers you will find colleagues who are passionate about what we do. Careers at Chelsea ... In this role, you will be responsible for both delivering superior customer service and executing ...
Lead Soccer Party Coach
Manhattan, NY · On-site
$20 - $24/hr
At Chelsea Piers you will find colleagues who are passionate about what we do. Careers at Chelsea ... Excellent customer service skills, a positive attitude, and a strong work ethic. * Ability to ...
Lead Soccer Party Coach
Manhattan, NY · On-site
$20 - $24/hr
At Chelsea Piers you will find colleagues who are passionate about what we do. Careers at Chelsea ... Excellent customer service skills, a positive attitude, and a strong work ethic. * Ability to ...
Cycling Instructor
Manhattan, NY · On-site
$50 - $90/hr
The responsibilities and duties described here are representative of those a Group Fitness ... Act as a Brand Ambassador for Chelsea Piers Fitness. * Provide excellent customer service ...
Cycling Instructor
Manhattan, NY · On-site
$50 - $90/hr
The responsibilities and duties described here are representative of those a Group Fitness ... Act as a Brand Ambassador for Chelsea Piers Fitness. * Provide excellent customer service ...
Sales + Hospitality Associate
Manhattan, NY · On-site
$18 - $20/hr
At Chelsea Piers you will find colleagues who are passionate about what we do. Careers at Chelsea ... In this role, you willbe responsible forboth delivering superior customer service and executing ...
Sales + Hospitality Associate
Manhattan, NY · On-site
$18 - $20/hr
At Chelsea Piers you will find colleagues who are passionate about what we do. Careers at Chelsea ... In this role, you willbe responsible forboth delivering superior customer service and executing ...
Lifeguard
Manhattan, NY · On-site
At Chelsea Piers you will find colleagues who are passionate about what we do. Careers at Chelsea ... Lifeguards must be able to provide the best customer service to our Swim School families/members ...
Lifeguard
Manhattan, NY · On-site
At Chelsea Piers you will find colleagues who are passionate about what we do. Careers at Chelsea ... Lifeguards must be able to provide the best customer service to our Swim School families/members ...
Lead Ninja Party Coach
Manhattan, NY · On-site
$20 - $24/hr
At Chelsea Piers you will find colleagues who are passionate about what we do. Careers at Chelsea ... Excellent customer service skills, a positive attitude, and a strong work ethic. * Ability to ...
Lead Ninja Party Coach
Manhattan, NY · On-site
$20 - $24/hr
At Chelsea Piers you will find colleagues who are passionate about what we do. Careers at Chelsea ... Excellent customer service skills, a positive attitude, and a strong work ethic. * Ability to ...
Front Desk Hospitality Associate
Manhattan, NY · On-site
$15.50 - $19.75/hr
At Chelsea Piers you will find colleagues who are passionate about what we do. Careers at Chelsea ... Must have superior customer service skills and at least 1 year of face-to-face customer service ...
Front Desk Hospitality Associate
Manhattan, NY · On-site
$15.50 - $19.75/hr
At Chelsea Piers you will find colleagues who are passionate about what we do. Careers at Chelsea ... Must have superior customer service skills and at least 1 year of face-to-face customer service ...
Strength Instructor
$50 - $90/hr
The responsibilities and duties described here are representative of those a Group Fitness ... Act as a Brand Ambassador for Chelsea Piers Fitness. * Provide excellent customer service ...
Strength Instructor
$50 - $90/hr
The responsibilities and duties described here are representative of those a Group Fitness ... Act as a Brand Ambassador for Chelsea Piers Fitness. * Provide excellent customer service ...
Boxing/ Muy Thai Instructor
New York, NY · On-site
$50 - $90/hr
The responsibilities and duties described here are representative of those a Group Fitness ... Act as a Brand Ambassador for Chelsea Piers Fitness. * Provide excellent customer service ...
Boxing/ Muy Thai Instructor
New York, NY · On-site
$50 - $90/hr
The responsibilities and duties described here are representative of those a Group Fitness ... Act as a Brand Ambassador for Chelsea Piers Fitness. * Provide excellent customer service ...
Hospitality Associate
Manhattan, NY · On-site
$18/hr
Complimentary All-Access Membership to Chelsea Piers Fitness plus discounts on in-club services ... The responsibilities and duties described here are representative of those an employee must perform.
Hospitality Associate
Manhattan, NY · On-site
$18/hr
Complimentary All-Access Membership to Chelsea Piers Fitness plus discounts on in-club services ... The responsibilities and duties described here are representative of those an employee must perform.
Front Desk Associate - Golf Club
Manhattan, NY · On-site
$15.50 - $19.75/hr
At Chelsea Piers you will find colleagues who are passionate about what we do. Careers at Chelsea ... Monitor the stalls and alert customer service when clients' sessions have lapsed The ...
Front Desk Associate - Golf Club
Manhattan, NY · On-site
$15.50 - $19.75/hr
At Chelsea Piers you will find colleagues who are passionate about what we do. Careers at Chelsea ... Monitor the stalls and alert customer service when clients' sessions have lapsed The ...
Housekeeping Associate
Brooklyn, NY · On-site
$18/hr
At Chelsea Piers you will find colleagues who are passionate about what we do. Careers at Chelsea ... Strong customer service, organization, communication, and multi-tasking abilities * Ability to work ...
Housekeeping Associate
Brooklyn, NY · On-site
$18/hr
At Chelsea Piers you will find colleagues who are passionate about what we do. Careers at Chelsea ... Strong customer service, organization, communication, and multi-tasking abilities * Ability to work ...
Rockwall Instructor
Manhattan, NY · On-site
$18/hr
... customer service in line with our Chelsea Piers Standards of Excellence. The responsibilities and duties described here are representative of those an employee must perform. This is not a ...
Rockwall Instructor
Manhattan, NY · On-site
$18/hr
... customer service in line with our Chelsea Piers Standards of Excellence. The responsibilities and duties described here are representative of those an employee must perform. This is not a ...
Cycling Instructor
$50 - $90/hr
The responsibilities and duties described here are representative of those a Group Fitness ... Act as a Brand Ambassador for Chelsea Piers Fitness. * Provide excellent customer service ...
Cycling Instructor
$50 - $90/hr
The responsibilities and duties described here are representative of those a Group Fitness ... Act as a Brand Ambassador for Chelsea Piers Fitness. * Provide excellent customer service ...
Sales + Hospitality Associate
Manhattan, NY · On-site
$18 - $20/hr
At Chelsea Piers you will find colleagues who are passionate about what we do. Careers at Chelsea ... In this role, you will be responsible for both delivering superior customer service and executing ...
Sales + Hospitality Associate
Manhattan, NY · On-site
$18 - $20/hr
At Chelsea Piers you will find colleagues who are passionate about what we do. Careers at Chelsea ... In this role, you will be responsible for both delivering superior customer service and executing ...
Barre Instructor
Manhattan, NY · On-site
$50 - $90/hr
The responsibilities and duties described here are representative of those a Group Fitness ... Act as a Brand Ambassador for Chelsea Piers Fitness. * Provide excellent customer service ...
Barre Instructor
Manhattan, NY · On-site
$50 - $90/hr
The responsibilities and duties described here are representative of those a Group Fitness ... Act as a Brand Ambassador for Chelsea Piers Fitness. * Provide excellent customer service ...
Rockwall Instructor
Manhattan, NY · On-site
$18/hr
... customer service in line with our Chelsea Piers Standards of Excellence. The responsibilities and duties described here are representative of those an employee must perform. This is not a ...
Rockwall Instructor
Manhattan, NY · On-site
$18/hr
... customer service in line with our Chelsea Piers Standards of Excellence. The responsibilities and duties described here are representative of those an employee must perform. This is not a ...
Barre Instructor
Manhattan, NY · On-site
$50 - $90/hr
The responsibilities and duties described here are representative of those a Group Fitness ... Act as a Brand Ambassador for Chelsea Piers Fitness. * Provide excellent customer service ...
Barre Instructor
Manhattan, NY · On-site
$50 - $90/hr
The responsibilities and duties described here are representative of those a Group Fitness ... Act as a Brand Ambassador for Chelsea Piers Fitness. * Provide excellent customer service ...
Pilates Mat Instructor
New York, NY · On-site
$50 - $90/hr
The responsibilities and duties described here are representative of those a Group Fitness ... Act as a Brand Ambassador for Chelsea Piers Fitness. * Provide excellent customer service ...
Pilates Mat Instructor
New York, NY · On-site
$50 - $90/hr
The responsibilities and duties described here are representative of those a Group Fitness ... Act as a Brand Ambassador for Chelsea Piers Fitness. * Provide excellent customer service ...
Chelsea Piers Jobs Information
Do workers at Chelsea Piers get paid breaks?
No. Most people don’t get paid breaks.
75% of people say they don’t get paid breaks.
Based on data from 8 people who took the Breakroom Quiz between January 2025 and March 2026.
75% of people say they don’t get paid breaks.
Based on data from 8 people who took the Breakroom Quiz between January 2025 and March 2026.
Does Chelsea Piers pay people when they’re sick?
No. Most people don’t get paid when they’re sick.
78% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 9 people who took the Breakroom Quiz between December 2024 and January 2026.
78% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 9 people who took the Breakroom Quiz between December 2024 and January 2026.
How far ahead of time do people find out their work schedule?
Most people find out their schedule less than four weeks ahead of time.
Based on data from 6 people who took the Breakroom Quiz between March 2025 and January 2026.
- 50% of people with changing schedules find out their shifts one week or less ahead of time.
- 17% of people with changing schedules find out their shifts two weeks ahead of time.
- 17% of people with changing schedules find out their shifts three weeks ahead of time.
- 17% of people with changing schedules find out their shifts four weeks or more ahead of time.
Based on data from 6 people who took the Breakroom Quiz between March 2025 and January 2026.
Do workers at Chelsea Piers worry about hours?
Some people worry about getting enough hours.
38% of people report they worry about getting enough hours.
Based on data from 8 people who took the Breakroom Quiz between January 2025 and January 2026.
38% of people report they worry about getting enough hours.
Based on data from 8 people who took the Breakroom Quiz between January 2025 and January 2026.
Do Chelsea Piers workers get to choose the shifts they work?
Most people get to choose which shifts they work.
100% report that they have enough control over which shifts they work.
Based on data from 7 people who took the Breakroom Quiz between January 2025 and January 2026.
100% report that they have enough control over which shifts they work.
Based on data from 7 people who took the Breakroom Quiz between January 2025 and January 2026.
How easy is it for Chelsea Piers workers to change shifts?
Some people find it hard to change shifts.
60% of people report that it’s hard to change shifts if they need to.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and July 2025.
60% of people report that it’s hard to change shifts if they need to.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and July 2025.
How easy is it to get time off at Chelsea Piers?
Most people find it easy to get time off.
88% of people report it’s easy to get time off.
Based on data from 8 people who took the Breakroom Quiz between December 2024 and January 2026.
88% of people report it’s easy to get time off.
Based on data from 8 people who took the Breakroom Quiz between December 2024 and January 2026.
Do Chelsea Piers managers change schedules at the last minute?
Most managers don’t change people’s schedules at the last minute.
86% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 7 people who took the Breakroom Quiz between January 2025 and January 2026.
86% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 7 people who took the Breakroom Quiz between January 2025 and January 2026.
Do jobs at Chelsea Piers spill into time workers aren’t paid for?
Rarely. The job doesn't usually spill into unpaid time.
14% of people report that their job takes up time that they don’t get paid for.
Based on data from 7 people who took the Breakroom Quiz between March 2025 and January 2026.
14% of people report that their job takes up time that they don’t get paid for.
Based on data from 7 people who took the Breakroom Quiz between March 2025 and January 2026.
How easy is it to take sick days at Chelsea Piers?
Most people find it easy to take sick days.
67% of people report that it’s easy to take time off if they are sick.
Based on data from 9 people who took the Breakroom Quiz between December 2024 and January 2026.
67% of people report that it’s easy to take time off if they are sick.
Based on data from 9 people who took the Breakroom Quiz between December 2024 and January 2026.
Is a Chelsea Piers job good for students?
Most students say this is a good place to work if you’re studying.
100% of students report this is a good place to work if you’re studying.
Based on data from 7 people who took the Breakroom Quiz between January 2025 and March 2026.
100% of students report this is a good place to work if you’re studying.
Based on data from 7 people who took the Breakroom Quiz between January 2025 and March 2026.
Do people at Chelsea Piers feel treated with respect by their managers?
Most people feel treated with respect by their managers.
100% of people say they’re treated with respect by their managers.
Based on data from 9 people who took the Breakroom Quiz between December 2024 and March 2026.
100% of people say they’re treated with respect by their managers.
Based on data from 9 people who took the Breakroom Quiz between December 2024 and March 2026.
Do people at Chelsea Piers get to take their breaks without interruption?
Most people get breaks without interruption.
75% of people report that they get to take their breaks without interruption.
Based on data from 8 people who took the Breakroom Quiz between December 2024 and January 2026.
75% of people report that they get to take their breaks without interruption.
Based on data from 8 people who took the Breakroom Quiz between December 2024 and January 2026.
Is it stressful to work at Chelsea Piers?
Most people feel stressed out here.
70% of people say they often feel stressed out at work.
Based on data from 10 people who took the Breakroom Quiz between December 2024 and March 2026.
70% of people say they often feel stressed out at work.
Based on data from 10 people who took the Breakroom Quiz between December 2024 and March 2026.
Do people at Chelsea Piers enjoy their jobs?
Only some people enjoy their job.
50% of people report they don’t enjoy their job.
Based on data from 8 people who took the Breakroom Quiz between December 2024 and March 2026.
50% of people report they don’t enjoy their job.
Based on data from 8 people who took the Breakroom Quiz between December 2024 and March 2026.
Do people at Chelsea Piers recommend working with their team?
Only some people recommend working with their team.
50% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 10 people who took the Breakroom Quiz between December 2024 and March 2026.
50% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 10 people who took the Breakroom Quiz between December 2024 and March 2026.
Do people get enough training when they start at Chelsea Piers?
Some people didn’t get enough training when they started.
40% of people report they didn’t get enough training when they started working here.
Based on data from 10 people who took the Breakroom Quiz between December 2024 and March 2026.
40% of people report they didn’t get enough training when they started working here.
Based on data from 10 people who took the Breakroom Quiz between December 2024 and March 2026.
Do people get support to advance at Chelsea Piers?
Most people aren’t given support to advance their career here.
In the last year, 80% of people report not being given support to advance their career here.
Based on data from 10 people who took the Breakroom Quiz between December 2024 and March 2026.
In the last year, 80% of people report not being given support to advance their career here.
Based on data from 10 people who took the Breakroom Quiz between December 2024 and March 2026.
Do people think Chelsea Piers’s headquarters understands what’s happening where they work?
Most people think headquarters doesn’t understand what’s happening where they work.
75% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 8 people who took the Breakroom Quiz between December 2024 and January 2026.
75% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 8 people who took the Breakroom Quiz between December 2024 and January 2026.
Do workers feel well informed about how Chelsea Piers is doing?
Most people don’t feel well informed about how the company is doing.
78% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 9 people who took the Breakroom Quiz between December 2024 and March 2026.
78% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 9 people who took the Breakroom Quiz between December 2024 and March 2026.
What other companies are hiring for Customer Service Representative jobs?
What are the most popular jobs at Chelsea Piers?
What are the most popular categories at Chelsea Piers?
Chelsea Piers rating
7.0
Based on 10 frontline employees who took The Breakroom Quiz
16th of 59 rated activity centers and activity clubs
Job description
About Chelsea Piers:
At Chelsea Piers you will find colleagues who are passionate about what we do. Careers at Chelsea Piers offer unmatched facilities, excellent benefits, and proven career growth opportunities for people who are passionate about transforming the lives of our community through sports, fitness, and event experiences.
About the Opportunity:
Chelsea Piers is seeking to hire Guest Services Officers. A Guest Services Officer is the first person guests see when they come to Chelsea Piers. Officers set the initial expectation of customer service at Chelsea Piers. They must greet all customers professionally and courteously, assist them with questions, and give directions to specific sites. Guest Services Officers are also responsible for maintaining a safe place for all our customers and employees.
Responsibilities:
You are friendly, outgoing, and enjoy working in a team environment. You have:
At Chelsea Piers you will find colleagues who are passionate about what we do. Careers at Chelsea Piers offer unmatched facilities, excellent benefits, and proven career growth opportunities for people who are passionate about transforming the lives of our community through sports, fitness, and event experiences.
About the Opportunity:
Chelsea Piers is seeking to hire Guest Services Officers. A Guest Services Officer is the first person guests see when they come to Chelsea Piers. Officers set the initial expectation of customer service at Chelsea Piers. They must greet all customers professionally and courteously, assist them with questions, and give directions to specific sites. Guest Services Officers are also responsible for maintaining a safe place for all our customers and employees.
Responsibilities:
- Greet visitors and provide information and directions courteously and professionally
- Maintain safe, secure, and orderly sites and facilities
- Direct customer vehicles to proper parking locations and open spots, direct delivery and commercial vehicles to their drop-off and loading areas, direct cars, bikes, and pedestrians at crosswalks
- Report any/all hazardous situations
- Prohibit loitering, onsite consumption of alcohol, and use of illegal drugs
- Assist maintenance and parking departments when necessary, including seasonal snow removal
- Walk the site to guard against vandalism and theft
- Make scheduled facility rounds to ensure proper safety throughout the complex
- Complete accident reports when appropriate
- When closed, ensure all doors are securely locked and that there are no unauthorized persons in the complex
- Reporting boat arrivals and departures
You are friendly, outgoing, and enjoy working in a team environment. You have:
- Superior customer service skills
- Excellent verbal communication skills
- Ability to lift a minimum of fifty pounds
- Ability to remain on feet, either standing at post or walking assigned area, for up to six hours at a time
- Ability to be outside in the elements while on exterior posts
- Ability to convey authority respectfully and professionally
- Ability to maintain a clean and neat appearance at all times
- FDNY Fire Guard certification F-03 and F-01 within the first ninety (90) days of employment
- Flagger Certification within the first six (6) months of employment
About Chelsea Piers
Sourced by ZipRecruiter
Industry
Spectator sports
Company size
501 - 1,000 Employees
Headquarters location
New York, NY, US
Year founded
1995