CGI
CGI

72 Cgi Jobs Hiring Near You

Call Center Specialist

Columbus, OH · On-site

$15.75 - $19.50/hr

CGI Federal, a wholly owned subsidiary of CGI, and an industry leader in providing support and services to industry stakeholders by addressing Section 8 Project Based inquiries. CGI is looking for an ...

CGI is seeking an experienced Cybersecurity Engineer who will play a critical role in resolving complex information assurance challenges and integrating cutting-edge electronic processes to tackle ...

CGI is seeking a dynamic leader to serve as the project manager for a large, multifaceted task orders or group of task orders that impact a significant government system. This position is located in ...

CGI is seeking an experienced Cybersecurity Engineer who will play a critical role in resolving complex information assurance challenges and integrating cutting-edge electronic processes to tackle ...

CGI is seeking an experienced Cybersecurity Engineer who will play a critical role in resolving complex information assurance challenges and integrating cutting-edge electronic processes to tackle ...

CGI Federal, a wholly owned subsidiary of CGI and a federal contractor serving the IT and business processes needs of public housing agencies throughout the US, has an opening for a Housing Inspector ...

CGI Federal, a wholly owned subsidiary of CGI and a trusted federal contractor, partners with IT, business, and public housing agencies across the United States. We anticipate future openings for ...

CGI is seeking an experienced Cybersecurity Engineer who will play a critical role in resolving complex information assurance challenges and integrating cutting-edge electronic processes to tackle ...

CGI Federal, a wholly owned subsidiary of CGI and a trusted federal contractor, partners with IT, business, and public housing agencies across the United States. We anticipate future openings for ...

CGI is seeking a strategic and business-focused CGI Advantage HRM Business Owner to lead the vision, operational alignment, functional roadmap, and client value strategy for the CGI Advantage Human ...

CGI Production * Performs pre-flight checks on received artwork and CGI deliverables. * Converts artwork files into CGI textures with a focus on accurate digital colour matching within accepted ...

CGI Production * Performs pre-flight checks on received artwork and CGI deliverables. * Converts artwork files into CGI textures with a focus on accurate digital colour matching within accepted ...

As a CGI Art Director you not only develop big ideas, but also bring those ideas to life across different touchpoints and mediums - presenting and selling internally, and to clients, with passion and ...

As a CGI Art Director you not only develop big ideas, but also bring those ideas to life across different touchpoints and mediums - presenting and selling internally, and to clients, with passion and ...

About the team Our Content Solutions team is the CGI and content engine of the agency - a specialist group of art directors, CGI artists, retouchers and producers who create photorealistic 3D product ...

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CGI Jobs Information

Do workers at CGI get paid breaks?

Yes. Most people get paid breaks.
67% of people say they get paid breaks.
Based on data from 15 people who took the Breakroom Quiz between December 2024 and November 2025.

Does CGI pay people when they’re sick?

Yes. Most people get paid when they’re sick.
71% of people say they would get paid if they were sick but scheduled to work.
Based on data from 17 people who took the Breakroom Quiz between December 2024 and April 2026.

Is the health insurance from CGI affordable enough for their workers?

Most people say the health insurance costs are okay.
88% of people say the health insurance costs are okay
Based on data from 8 people who took the Breakroom Quiz between March 2025 and April 2026.

Do people get paid time off at CGI?

Some people get paid time off from work.
50% of people say they don’t get paid time off.
Based on data from 6 people who took the Breakroom Quiz between May 2025 and April 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 40% of people with changing schedules find out their shifts one week or less ahead of time.
  • 40% of people with changing schedules find out their shifts two weeks ahead of time.
  • 0% of people with changing schedules find out their shifts three weeks ahead of time.
  • 20% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 5 people who took the Breakroom Quiz between January 2025 and July 2025.

Do workers at CGI worry about hours?

Most people don’t worry about getting enough hours.
100% of people report they don’t worry about getting enough hours.
Based on data from 15 people who took the Breakroom Quiz between December 2024 and April 2026.

Do CGI workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
58% report that they don’t have enough control over which shifts they work.
Based on data from 12 people who took the Breakroom Quiz between December 2024 and April 2026.

How easy is it for CGI workers to change shifts?

Most people find it easy to change shifts.
100% of people report that it’s easy to change shifts if they need to.
Based on data from 6 people who took the Breakroom Quiz between January 2025 and July 2025.

How easy is it to get time off at CGI?

Most people find it easy to get time off.
88% of people report it’s easy to get time off.
Based on data from 17 people who took the Breakroom Quiz between January 2025 and April 2026.

Do CGI managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
100% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 13 people who took the Breakroom Quiz between December 2024 and July 2025.

Do jobs at CGI spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
18% of people report that their job takes up time that they don’t get paid for.
Based on data from 17 people who took the Breakroom Quiz between December 2024 and April 2026.

How easy is it to take sick days at CGI?

Most people find it easy to take sick days.
89% of people report that it’s easy to take time off if they are sick.
Based on data from 18 people who took the Breakroom Quiz between January 2025 and April 2026.

Is working at CGI good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
86% of people who care for a child or other relative report this is a good place to work.
Based on data from 7 people who took the Breakroom Quiz between January 2025 and November 2025.

Do people at CGI feel treated with respect by their managers?

Most people feel treated with respect by their managers.
83% of people say they’re treated with respect by their managers.
Based on data from 18 people who took the Breakroom Quiz between December 2024 and April 2026.

Do people at CGI get to take their breaks without interruption?

Most people get breaks without interruption.
84% of people report that they get to take their breaks without interruption.
Based on data from 19 people who took the Breakroom Quiz between December 2024 and April 2026.

Is it stressful to work at CGI?

Some people feel stressed out here.
61% of people say they often feel stressed out at work.
Based on data from 18 people who took the Breakroom Quiz between December 2024 and April 2026.

Do people at CGI enjoy their jobs?

Only some people enjoy their job.
47% of people report they don’t enjoy their job.
Based on data from 19 people who took the Breakroom Quiz between December 2024 and April 2026.

Do people at CGI recommend working with their team?

Only some people recommend working with their team.
58% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 19 people who took the Breakroom Quiz between December 2024 and April 2026.

Do people get enough training when they start at CGI?

Most people got enough training when they started.
82% of people report they got enough training when they started working here.
Based on data from 17 people who took the Breakroom Quiz between December 2024 and April 2026.

Do people get support to advance at CGI?

Most people are given support to advance their career here.
In the last year, 67% of people report being given support to advance their career here.
Based on data from 15 people who took the Breakroom Quiz between January 2025 and April 2026.

Do people think CGI’s headquarters understands what’s happening where they work?

Some people think headquarters doesn’t understand what’s happening where they work.
60% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 15 people who took the Breakroom Quiz between December 2024 and April 2026.

Do workers feel well informed about how CGI is doing?

Most people feel well informed about how the company is doing.
67% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 18 people who took the Breakroom Quiz between December 2024 and April 2026.
What are the most popular job types at Cgi?
What are the most popular categories at Cgi?
Infographic showing various job openings at Cgi in the United States as of July 2026, with employment types broken down into 100% Full Time. Highlights an 98% Physical, and 2% Remote job distribution.
Call Center Specialist

Call Center Specialist

CGI

Columbus, OH • On-site

$15.75 - $19.50/hr

Other

Posted 13 days ago


CGI rating

7.1

Company rating: 7.1 out of 10

Based on 19 frontline employees who took The Breakroom Quiz

129th of 207 rated it services


Job description

Call Center Specialist

Category: Administration Main location: United States, New York, Albany Position ID: J0626-2046 Employment Type: Full Time

Position Description:

CGI Federal, a wholly owned subsidiary of CGI, and an industry leader in providing support and services to industry stakeholders by addressing Section 8 Project Based inquiries. CGI is looking for an operations minded Call Center Specialist located in Columbus, Ohio. This is a fast paced and results driven environment. The ideal candidate thrives in a work environment that provides a great deal of autonomy and values independent leadership that motivates others to achieve outstanding results. This position is located in our Albany, NY office; however, a hybrid working model is acceptable.

Your Future Duties And Responsibilities:

1) Receive and respond to large volumes of assigned calls, documenting systems with written communication and supporting documents, in accordance with the HUD Annual Contribution Contract (ACC) Acceptable Quality Levels (AQL) and CGI internal timeframes. 2) Call follow up to confirm resolution based on appropriate action on behalf of caller and management. 3) Working with other departments at various locations as it relates to resolutions associated with call investigations. 4) Portfolio Management, responsible for the day to day management activities, reviewing reports to meet internal and external AQL, staying abreast of project knowledge, and escalating issues in a timely manner. 5) Setting personal goals and objectives to meet weekly and quarterly tasks. 6) Effectively communicating with internal and external stakeholders, including government or commercial clients.

Required Qualifications To Be Successful In This Role:

Candidates must demonstrate the ability to work independently and as part of a team. They must possess and demonstrate portfolio management experience, organizational ability, problem solving and analytical skills as it pertains to HUD Subsidized Multifamily Housing Programs. The candidate must have a history in effective communications and a proven track record of superior operations and production management. Additional Requirements: 1) Associate's degree is required OR must have significant relevant experience in lieu of an associate's degree to be considered. 2) 1 3 years' experience within a Call Center environment 3) Experience with interpreting and understanding government guidelines 4) Proven ability to manage a portfolio workload within short timelines 5) Excellent analytical skills and strong decision making abilities 6) Excellent verbal, written and interpersonal skills 7) Ability to multi task in fast paced, production environment and meet operational goals 8) Intermediate proficiency in Outlook, Excel, Word and PowerPoint

What You Can Expect From Us:

Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because… You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team—one of the largest IT and business consulting services firms in the world.


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