CentralReach
CentralReach

28 Centralreach Business Operations Manager Jobs Hiring Near You

... CentralReach's value, vision, and strategy, driving business growth. * Lead regular business ... Maintain accurate CRM records of customer interactions, successes, and challenges. * Provide ...

Account Manager

Fort Lauderdale, FL · On-site

$70K - $85K/yr

... CentralReach's value, vision, and strategy, driving business growth. * Lead regular business ... Maintain accurate CRM records of customer interactions, successes, and challenges. * Provide ...

Demand Generation Manager

Holmdel, NJ · On-site

$100K - $125K/yr

CentralReach is a leading provider of autism and IDD care software for Applied Behavior Analysis ... The ideal candidate has successfully scaled full-funnel demand programs in a fast-growing B2B SaaS ...

CentralReach is a leading provider of autism and IDD care software for Applied Behavior Analysis ... Understand and document customer business processes, providing feedback to product development ...

New

Customer Success Lead

Holmdel, NJ · On-site

$65K - $80K/yr

... understand their business objectives, acting as their trusted advisor in using CentralReach ... Manage relationships throughout various customer lifecycles and stages. * Proactively engage with ...

CentralReach is a leading provider of autism and IDD care software for Applied Behavior Analysis ... Experience working in a marketing or B2B SaaS environment, collaborating with design and marketing ...

Customer Success Lead

$65K - $80K/yr

... understand their business objectives, acting as their trusted advisor in using CentralReach ... Manage relationships throughout various customer lifecycles and stages. * Proactively engage with ...

Customer Success Lead

Holmdel, NJ · On-site

$65K - $80K/yr

... understand their business objectives, acting as their trusted advisor in using CentralReach ... Manage relationships throughout various customer lifecycles and stages. * Proactively engage with ...

For many therapy providers, payors, and families, the CentralReach website is their first real ... the business's needs change, and the front-end and back-end skills to build custom functionality ...

CentralReach is a leading provider of autism and IDD care software for Applied Behavior Analysis ... Collaborate with Platform Engineering and DevOps to ensure CI/CD and environment consistency ...

Customer Success Lead

$65K - $80K/yr

... understand their business objectives, acting as their trusted advisor in using CentralReach ... Manage relationships throughout various customer lifecycles and stages. * Proactively engage with ...

Administrative Assistant

Holmdel, NJ · On-site

$55K - $65K/yr

CentralReach is a leading provider of autism and IDD care software for Applied Behavior Analysis ... Help manage day-to-day office operations and maintain an organized, welcoming workplace.

... understand their business objectives, acting as their trusted advisor in using CentralReach ... Manage relationships throughout various customer lifecycles and stages. * Proactively engage with ...

CentralReach's Applications team is a cross-functional group that rapidly builds, validates, and ... Collaborate with Platform Engineering and DevOps to ensure CI/CD and environment consistency ...

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Small Business Account Manager

CentralReach

Fort Lauderdale, FL • On-site

Full-time

Re-posted 8 days ago


Job description

We are seeking a Small Business Account Manager to oversee and grow an assigned client portfolio by providing exceptional service, educating customers, identifying growth opportunities, and ensuring timely renewals. This role focuses on deepening existing customer relationships while also supporting team members as needed.  

Key Accountabilities: 

  • Collaborate with Sales and Customer Success to communicate CentralReach's value, vision, and strategy, driving business growth. 
  • Lead regular business reviews to stay aligned with customers as they scale. 
  • Build and execute strategic account plans across your book of business, prioritizing efforts to hit growth and retention goals. 
  • Partner strategically with clients to understand their goals and align them with our products and services. 
  • Deliver product demonstrations and presentations tailored to client needs. 
  • Support account renewals, emphasizing growth, and multi-year commitments when necessary. 
  • Maintain accurate CRM records of customer interactions, successes, and challenges. 
  • Provide proactive communication and feedback to customers and internal teams on product insights and market trends. 
  • Engage with the CentralReach Product Council, sharing customer-driven feedback to shape the product roadmap. 
  • Travel up to 30% to meet with clients on-site and strengthen key relationships. 

Desired Skills and Experience: 

  • 2+ years in a SaaS Sales environment as an account manager. 
  • Health-tech account management experience is a bonus. 
  • Experience with the CentralReach platform is a plus. 
  • Ability to understand a client's business and educate them on CentralReach's value. 
  • Extreme hunger to succeed and help CentralReach and its customers win. 
  • Thrives in a fast-changing environment and embraces aggressive goals. 
  • Naturally curious, always learning about the sales process, prospects, and solutions. 
  • Skilled with Sales CRM tools such as Salesforce. 
  • Excellent written and verbal communication, strong attention to detail, and follow-through. 
  • Hustles without sacrificing preparedness. 
  • Proactive approach to account management. 
  • Comfortable leading with discovery questions to uncover account needs.