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J.P. Morgan Jobs Information

What is it like to work at J.P. Morgan?

J.P. Morgan is a global financial institution that values a culture of collaboration, innovation, and integrity, with a strong emphasis on teamwork and professional development. The company operates a diverse range of teams, including investment banking, asset management, and markets and securities, with a global presence and a dynamic work environment that fosters creativity and growth. Working at J.P. Morgan can offer opportunities for career advancement, professional growth, and the chance to contribute to the company's mission of helping clients navigate the complexities of the financial world.

What makes J.P. Morgan an attractive place to work?

J.P. Morgan is a leading global financial services firm with a long history of innovation and a commitment to helping clients navigate the complexities of the financial markets. The company offers a dynamic and collaborative work environment that fosters creativity, teamwork, and professional growth, with opportunities to work on high-profile projects and develop expertise in a wide range of areas. By joining J.P. Morgan, individuals can contribute to the company's mission of making a positive impact on the world and enjoy opportunities for career advancement and personal development in a stable and secure organization.

What other companies are hiring for Business Operations Manager jobs?

1726666: Business Operations Manager

JP Morgan Chase

Dallas, TX • On-site

Full-time

Medical, Retirement

Posted 4 days ago

JPMorgan Chase & Co. rating

8.0

Company rating: 8.0 out of 10

Based on 499 frontline employees who took The Breakroom Quiz

72nd of 174 rated banks

Job description

Make your next role matter by helping leaders run the business with clarity, strong controls, and timely insights. You will translate priorities into measurable plans and drive a disciplined operating rhythm. You will partner across teams to improve how work is tracked, communicated, and delivered. If you enjoy turning complexity into structure, you will thrive here. Join us to help shape operational excellence through consistent, well-managed execution.

Job summary

As a Business operations manager in the Business operations and controls team, you will plan, organize, and execute key operational activities that enable efficient decision-making and well-controlled delivery. You will drive priority-setting, performance reporting, and communication across stakeholders, with a focus on accuracy, responsiveness, and strong follow-through.

Job responsibilities

  • Define and maintain key priorities, success measures, and performance reporting aligned to strategic and operating plans
  • Build and manage an operating cadence (e.g., routines, forums, materials, and follow-ups) to support consistent execution
  • Prepare executive-ready reporting and summaries that highlight progress, risks, issues, and decisions required
  • Coordinate across stakeholders to collect inputs, validate information, and resolve blockers to delivery
  • Own process management for assigned operational domains, including documentation, controls, and continuous improvement
  • Manage action logs, timelines, dependencies, and deliverables to support disciplined execution across initiatives
  • Draft and coordinate external communications with borrowers, insurance agents and brokers, and internal risk partners as applicable to the role
  • Drive clear, consistent communication across stakeholder groups to support alignment and reduce operational friction
  • Identify process gaps and implement improvements that enhance accuracy, timeliness, and transparency
  • Support urgent requests by prioritizing effectively, communicating trade-offs, and delivering high-quality outputs under tight timelines

Required qualifications, capabilities and skills

  • Bachelor's degree in Business, Management, Finance, or equivalent professional experience
  • Advanced analytical and quantitative skills, including the ability to interpret data and produce clear insights
  • Proficiency in Microsoft Word, Excel, PowerPoint, Project, Visio, and SharePoint
  • Strong problem-solving skills, including the ability to synthesize conclusions and communicate them clearly to senior stakeholders
  • Demonstrated experience preparing executive-ready materials with high attention to accuracy and detail
  • Strong organization skills, including the ability to manage multiple priorities and meet deadlines
  • Effective stakeholder management skills, including influencing and collaboration across teams
  • Strong written and verbal communication skills, including the ability to convey complex ideas in plain language
  • Ability to respond effectively to rapidly changing business needs and urgent requests

Preferred qualifications, capabilities and skills

  • Property and casualty insurance license(s) and/or recognized insurance designations 
  • Experience supporting insurance-related servicing, coverage tracking, or documentation processes
  • Strong project management experience coordinating multiple deliverables across stakeholder groups
  • Demonstrated ability to identify opportunities for AI and automation integration within operational workflows, including experience evaluating, implementing, or governing AI-driven solutions to achieve scalable process improvements and strategic objectives.
  • Experience supporting senior leaders (e.g., executive-level communications, materials, and operating routines)

Additional information

  • Visa sponsorship is not available for this position.
  • Work schedules will be full-time in office, on a 40-hour per week schedule.
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world. 

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