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64 Cennox Customer Success Manager Jobs Hiring Near You

Jobtailor

Customer Success Manager

Washington, DC · On-site

$70 - $110/hr

Previous experience in a Customer Success or Account Management role. Core Competencies Demonstrates expertise in customer success management, focusing on relationship building, onboarding, and ...

Valsoft Services

Customer Success Manager

Customer Success Manager At Qmatic, our purpose is clear: a world where everyone can access the services they need. For more than 40 years, we have shaped how people connect with essential services ...

Impartner, Inc.

Customer Success Manager

The Customer Success Manager (CSM) is a key player on the Customer Success team. As a Client Success Manager, you'll be managing a set of named customers - driving adoption and outcomes leading to ...

Captivea USA

Customer Success Manager

Orlando, FL · On-site

$15K - $25K/mo

Customer Success Manager Captivea is a leading Odoo Gold Partner with a global presence across the USA, France, Switzerland, Canada, Singapore, and India. We help growing and mid-market companies ...

Citian

Customer Success Manager

Washington, DC · Remote

As a Customer Success Manager at Citian, you will be responsible for understanding our clients' most important needs and providing an outstanding customer experience while ensuring maximum value from ...

Clever Devices

Customer Success Manager

Apex, NC · On-site

Customer Success Manager As the leader in transit technology, Clever Devices, (Hitachi Rail CD U.S. Ltd.) vision is to make meaningful contributions to worldwide mobility. Our goal is to be the ...

ChargeAfter

Customer Success Manager

Manhattan, NY · On-site

$100 - $130/hr

Customer Success Manager** to lead and nurture our enterprise-level client relationships. This individual will be responsible for the end-to-end customer journey post-sales: from successful ...

Justworks

Customer Success Manager

Manhattan, NY · On-site

Customer Success Manager New York, New York Apply Who We Are At Justworks, you'll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ...

PetsApp

Customer Success Manager

Manhattan, NY · On-site

$80 - $110/hr

About the Role We're looking for a Customer Success Manager who combines industry expertise, strategic thinking, strong customer success fundamentals, and a deep ownership mentality. This role ...

BlinkOps

Customer Success Manager

$100K - $170K/yr

About this Role Customer Success Manager at Blinkops serve as the trusted technical and business advisor for our customers being a critical intersection of technical and business expertise with a ...

Valsoft Corp

Customer Success Manager

Duluth, GA · On-site

$80 - $120/hr

The Role The Customer Success Manager is responsible for managing and growing relationships with assigned customers to ensure strong retention, customer satisfaction, and long‑term value ...

Valsoft Services

Customer Success Manager

Duluth, GA · On-site

The Role The Customer Success Manager is responsible for managing and growing relationships with assigned customers to ensure strong retention, customer satisfaction, and long-term value realization.

Right Fit Advisors

Customer Success Manager

Tampa, FL · On-site

Customer Success Manager (Hybrid - Tampa, FL) 2 Days - Onsite Base: $100K + 20% Bonus Do you own outcomes-not just relationships? Are you tired of being reactive instead of strategic? Want to drive ...

eMarketer

Customer Success Manager

Manhattan, NY · On-site

Customer Success Manager New York, New York, United States EMARKETER is a subsidiary of Axel Springer SE, a family-owned transatlantic media company headquartered in Berlin and New York. Learn more ...

Clever Devices Ltd.

Customer Success Manager

Apex, NC · On-site

$90K - $130K/yr

The Customer Success Manager will apply knowledge, experience, interpersonal skills and administrative techniques to ensure successful delivery of all managed and support services to Clever Devices ...

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Cennox Jobs Information

What is it like to work at Cennox?

Cennox is a company that values innovation and customer satisfaction, fostering a collaborative and dynamic work environment.

The company's structure is designed to support a team-based approach, with various departments working together to deliver solutions for the retail and hospitality industries. Cennox's mission is to provide expert services and products that enhance customer experiences and drive business growth.

Working at Cennox may appeal to individuals who are passionate about technology, customer service, and teamwork, as the company offers opportunities for professional growth and development in a fast-paced and innovative industry.

What makes Cennox an attractive place to work?

Cennox is a leading provider of technology-enabled solutions for the retail and hospitality industries, with a strong reputation for innovation and customer satisfaction. The company offers a dynamic work environment that fosters collaboration, creativity, and continuous learning, with opportunities for employees to contribute to cutting-edge projects and develop their skills in a rapidly evolving industry. By joining Cennox, professionals can expect to be part of a forward-thinking organization that values employee growth and development, offering opportunities for career advancement and making a meaningful impact in the retail and hospitality sectors.

Do workers at Cennox get paid breaks?

Yes. Most people get paid breaks.
89% of people say they get paid breaks.
Based on data from 9 people who took the Breakroom Quiz between April 2025 and February 2026.

Does Cennox pay people when they’re sick?

Sometimes. Only some people get paid when they’re sick.
40% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 10 people who took the Breakroom Quiz between February 2025 and February 2026.

At Cennox, are sick days and vacation days separate paid time off?

Only some people have separate paid time off for sick days and vacation.
43% of people say they have to use vacation days when they’re out sick.
Based on data from 7 people who took the Breakroom Quiz between June 2025 and September 2025.

Is the health insurance from Cennox affordable enough for their workers?

Most people say the health insurance costs are okay.
71% of people say the health insurance costs are okay
Based on data from 7 people who took the Breakroom Quiz between April 2025 and August 2025.

Do people get paid time off at Cennox?

Most people get paid time off work.
88% of people say they get paid time off.
Based on data from 8 people who took the Breakroom Quiz between June 2025 and February 2026.

Do workers at Cennox worry about hours?

Most people don’t worry about getting enough hours.
90% of people report they don’t worry about getting enough hours.
Based on data from 10 people who took the Breakroom Quiz between February 2025 and February 2026.

Do Cennox workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
50% report that they don’t have enough control over which shifts they work.
Based on data from 6 people who took the Breakroom Quiz between February 2025 and September 2025.

How easy is it for Cennox workers to change shifts?

Some people find it hard to change shifts.
50% of people report that it’s hard to change shifts if they need to.
Based on data from 6 people who took the Breakroom Quiz between April 2025 and February 2026.

How easy is it to get time off at Cennox?

Most people find it easy to get time off.
80% of people report it’s easy to get time off.
Based on data from 10 people who took the Breakroom Quiz between February 2025 and February 2026.

Do Cennox managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
90% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 10 people who took the Breakroom Quiz between February 2025 and February 2026.

Do jobs at Cennox spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
0% of people report that their job takes up time that they don’t get paid for.
Based on data from 8 people who took the Breakroom Quiz between February 2025 and February 2026.

How easy is it to take sick days at Cennox?

Most people find it easy to take sick days.
89% of people report that it’s easy to take time off if they are sick.
Based on data from 9 people who took the Breakroom Quiz between February 2025 and September 2025.

Do people at Cennox feel treated with respect by their managers?

Most people feel treated with respect by their managers.
70% of people say they’re treated with respect by their managers.
Based on data from 10 people who took the Breakroom Quiz between February 2025 and February 2026.

Do people at Cennox get to take their breaks without interruption?

Most people get breaks without interruption.
100% of people report that they get to take their breaks without interruption.
Based on data from 10 people who took the Breakroom Quiz between February 2025 and February 2026.

Is it stressful to work at Cennox?

Some people feel stressed here.
56% of people say they often feel stressed at work.
Based on data from 9 people who took the Breakroom Quiz between April 2025 and February 2026.

Do people at Cennox enjoy their jobs?

Most people enjoy their job.
90% of people report they enjoy their job.
Based on data from 10 people who took the Breakroom Quiz between February 2025 and February 2026.

Do people at Cennox recommend working with their team?

Only some people recommend working with their team.
50% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 10 people who took the Breakroom Quiz between February 2025 and February 2026.

Do people get enough training when they start at Cennox?

Some people didn’t get enough training when they started.
50% of people report they didn’t get enough training when they started working here.
Based on data from 10 people who took the Breakroom Quiz between February 2025 and February 2026.

Do people get support to advance at Cennox?

Most people aren’t given support to advance their career here.
In the last year, 70% of people report not being given support to advance their career here.
Based on data from 10 people who took the Breakroom Quiz between February 2025 and February 2026.

Do people think Cennox’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
80% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 10 people who took the Breakroom Quiz between February 2025 and February 2026.

Do workers feel well informed about how Cennox is doing?

Most people don’t feel well informed about how the company is doing.
80% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 10 people who took the Breakroom Quiz between February 2025 and February 2026.

What other companies are hiring for Customer Success Manager jobs?

What are the most popular jobs at Cennox?

What are the most popular categories at Cennox?

Infographic showing various Customer Success Manager job openings at Cennox in the United States as of August 2026, with employment types broken down into 98% Full Time, and 2% Temporary. Highlights an 98% Physical, and 2% Remote job distribution.

Customer Success Manager

Fire Fighter Sales & Service Co.

Cranberry Township, PA

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted yesterday

Job description

Position Overview

We are seeking an experienced Customer Success Manager (CSM) to join our Customer Success organization. This strategic, customer-facing role is responsible for managing relationships with All Lines Technology's largest and most complex clients, serving as a trusted advisor who aligns technology investments with business objectives and drives long-term customer success.

Job Summary

The Customer Success Manager partners with customer executives, IT leadership, and internal teams to identify opportunities, mitigate risks, improve customer outcomes, and strengthen strategic partnerships. A key responsibility of this role is leading Strategic Business Reviews (SBRs), delivering data-driven insights, technology recommendations, and actionable plans that support customer goals.

Success in this position requires strong business acumen, technical aptitude, executive presence, and a passion for building long-term customer relationships.

Key Responsibilities
Customer Success Manager (CSM)
  • Serve as the primary strategic advisor for an assigned portfolio of top-tier and complex clients.
  • Develop executive-level relationships and maintain a deep understanding of customer business objectives, technology environments, and success metrics.
  • Lead Strategic Business Reviews (SBRs), presenting operational insights, technology trends, risks, opportunities, and strategic recommendations.
  • Create and execute customer success plans that drive retention, satisfaction, adoption, and long-term partnership growth.
  • Act as the voice of the customer by proactively identifying risks, addressing concerns, and coordinating internal resources to ensure successful outcomes.
  • Collaborate with Service Delivery, Professional Services, Security, Sales, and Project Management teams to align services with customer goals.
  • Analyze customer health, service trends, project performance, and business outcomes to recommend improvements and strategic initiatives.
  • Support customer retention and growth through consultative planning and trusted-advisor relationships.
Required Qualifications
  • Bachelor's Degree in Business, Information Technology, or a related field, or equivalent experience in lieu of a degree.
  • Minimum of 5 years of customer service, customer success, account management, or IT-related experience required.
  • Minimum of 3 years in a customer-facing role managing client relationships required.
  • Strong technical acumen and the ability to discuss infrastructure, cloud, cybersecurity, networking, and managed IT services.
  • Experience presenting to executive stakeholders and facilitating business discussions.
  • Excellent communication, organizational, analytical, and problem-solving skills.
Preferred Qualifications
  • Experience working within an MSP, technology consulting, or IT services organization.
  • ITIL, Customer Success, Project Management, or related certifications. 
  • Experience with CRM, ConnectWise PSA, reporting, and business intelligence platforms. 
  • Proven success managing strategic client relationships with enterprise or mid-market organizations.
Benefits
  • Medical, dental, and vision insurance plans.
  • Company-paid life insurance and long-term disability coverage.
  • Optional supplemental benefits.
  • Paid time off (PTO) starting in your first year of employment.
  • Seven (7) paid holidays annually.
  • 401(k) plan with safe harbor match, including both traditional and Roth options.
  • Business casual office environment.
  • Employee referral program with bonus opportunities.

-Direct Applicants Only - No Third-Party Recruiters-

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