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CDK Global
CDK Global

61 Cdk Global Customer Service Representative Jobs Hiring Near You

CDK

Staff Software Engineer

Austin, TX · On-site +1

$150K - $185K/yr

... service more vehicles by creating simple and convenient experiences for customers and improves their financial and operational performance. Position Summary: CDK Global is a leading provider of cloud ...

CDK

Staff Software Engineer

Portland, OR · On-site +1

$150K - $185K/yr

... service more vehicles by creating simple and convenient experiences for customers and improves their financial and operational performance. Position Summary: CDK Global is a leading provider of cloud ...

CDK

New Business Sales - Automotive CRM

Memphis, TN · On-site

$85K/yr

About Us CDK Global is a leading provider of cloud-based software to dealerships and Original ... The Company's cloud-based, software as a service ("SaaS") platform enables dealerships to manage ...

CDK Global, Inc.

Sr. Software Engineer

Austin, TX · On-site

$121K - $160K/yr

CDK Global, LLC Job Title: Sr. Software Engineer Worksite: 11809 Domain Dr., Suite 200 Austin, TX ... service layers, integration, user interfaces and data. Propose product enhancements and the ...

CDK

Manager, Consolidations & Reporting (US - Remote)

$130K - $145K/yr

Remote USA About Us CDK Global is a leading provider of cloud-based software to dealerships and ... service more vehicles by creating simple and convenient experiences for customers and improves ...

CDK

New Account Sales - Automotive Software

Tulsa, OK · On-site

$75K/yr

Microsoft Office & CRM PC Skills Salary: $75,000 + Uncapped Commissions CDK Global is committed to ... service in the military, veteran status or any other category protected by law. Applicants must be ...

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CDK Global Jobs Information

Do workers at CDK Global get paid breaks?

Yes. Most people get paid breaks.
82% of people say they get paid breaks.
Based on data from 11 people who took the Breakroom Quiz between November 2024 and March 2026.

Does CDK Global pay people when they’re sick?

Yes. Most people get paid when they’re sick.
90% of people say they would get paid if they were sick but scheduled to work.
Based on data from 20 people who took the Breakroom Quiz between November 2024 and March 2026.

At CDK Global, are sick days and vacation days separate paid time off?

Only some people have separate paid time off for sick days and vacation.
50% of people say they have to use vacation days when they’re out sick.
Based on data from 10 people who took the Breakroom Quiz between June 2025 and March 2026.

Is the health insurance from CDK Global affordable enough for their workers?

Most people say the health insurance costs are okay.
92% of people say the health insurance costs are okay
Based on data from 12 people who took the Breakroom Quiz between March 2025 and March 2026.

Do people get paid time off at CDK Global?

Most people get paid time off work.
100% of people say they get paid time off.
Based on data from 10 people who took the Breakroom Quiz between June 2025 and March 2026.

Do workers at CDK Global worry about hours?

Most people don’t worry about getting enough hours.
92% of people report they don’t worry about getting enough hours.
Based on data from 12 people who took the Breakroom Quiz between November 2024 and March 2026.

Do CDK Global workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
40% report that they don’t have enough control over which shifts they work.
Based on data from 10 people who took the Breakroom Quiz between January 2025 and March 2026.

How easy is it for CDK Global workers to change shifts?

Most people find it easy to change shifts.
78% of people report that it’s easy to change shifts if they need to.
Based on data from 9 people who took the Breakroom Quiz between November 2024 and October 2025.

How easy is it to get time off at CDK Global?

Most people find it easy to get time off.
94% of people report it’s easy to get time off.
Based on data from 17 people who took the Breakroom Quiz between November 2024 and March 2026.

Do CDK Global managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
83% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 12 people who took the Breakroom Quiz between November 2024 and January 2026.

Do jobs at CDK Global spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
33% of people report that their job takes up time that they don’t get paid for.
Based on data from 12 people who took the Breakroom Quiz between November 2024 and March 2026.

How easy is it to take sick days at CDK Global?

Most people find it easy to take sick days.
89% of people report that it’s easy to take time off if they are sick.
Based on data from 18 people who took the Breakroom Quiz between November 2024 and March 2026.

Is working at CDK Global good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
88% of people who care for a child or other relative report this is a good place to work.
Based on data from 8 people who took the Breakroom Quiz between January 2025 and March 2026.

Do people at CDK Global feel treated with respect by their managers?

Most people feel treated with respect by their managers.
87% of people say they’re treated with respect by their managers.
Based on data from 15 people who took the Breakroom Quiz between November 2024 and March 2026.

Do people at CDK Global get to take their breaks without interruption?

Most people get breaks without interruption.
82% of people report that they get to take their breaks without interruption.
Based on data from 17 people who took the Breakroom Quiz between January 2025 and March 2026.

Is it stressful to work at CDK Global?

Some people feel stressed here.
53% of people say they often feel stressed at work.
Based on data from 15 people who took the Breakroom Quiz between November 2024 and March 2026.

Do people at CDK Global enjoy their jobs?

Most people enjoy their job.
92% of people report they enjoy their job.
Based on data from 12 people who took the Breakroom Quiz between January 2025 and March 2026.

Do people at CDK Global recommend working with their team?

Only some people recommend working with their team.
50% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 20 people who took the Breakroom Quiz between November 2024 and March 2026.

Do people get enough training when they start at CDK Global?

Some people didn’t get enough training when they started.
50% of people report they didn’t get enough training when they started working here.
Based on data from 18 people who took the Breakroom Quiz between November 2024 and March 2026.

Do people get support to advance at CDK Global?

Most people are given support to advance their career here.
In the last year, 67% of people report being given support to advance their career here.
Based on data from 15 people who took the Breakroom Quiz between January 2025 and March 2026.

Do people think CDK Global’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
82% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 17 people who took the Breakroom Quiz between January 2025 and March 2026.

Do workers feel well informed about how CDK Global is doing?

Only some people feel well informed about how the company is doing.
41% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 17 people who took the Breakroom Quiz between November 2024 and March 2026.

What other companies are hiring for Customer Service Representative jobs?

What are the most popular jobs at Cdk Global?

What are the most popular categories at Cdk Global?

Infographic showing various Customer Service Representative job openings at Cdk Global in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 54% Physical, and 46% Remote job distribution.

Existing Account Sales - Automotive Software/SaaS

CDK

Newark, NJ • On-site

$75K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 2 days ago

New

CDK Global rating

7.4

Company rating: 7.4 out of 10

Based on 20 frontline employees who took The Breakroom Quiz

169th of 247 rated software companies

Job description

Field Sales: Territory includes parts of NY, NY and CT. Must currently live in territory to be considered.

About Us

CDK Global is a leading provider of cloud-based software to dealerships and Original Equipment Manufacturers ("OEMs") across automotive and related industries. The Company's cloud-based, software as a service ("SaaS") platform enables dealerships to manage their end-to-end business operations including the acquisition, sale, financing, insuring, repair, and maintenance of vehicles. By automating and streamlining critical workflows, the integrated platform of modern solutions enables dealers to sell and service more vehicles by creating simple and convenient experiences for customers and improves their financial and operational performance.

Position Summary

As the liaison between the client and CDK Global, the Account Sales Executive for our baseline products and creates business relationships, increases incremental revenue, and retains business with CDK clients through face-to-face sales activities. Works in conjunction with channel partners to increase sales opportunities in CDK Strategic Products to grow CDK's share of wallet in existing client base. Achieves annual assigned sales plan, working under guidance of the Director of Sales.

Position Responsibilities & Essential functions

  • Set clear, measurable performance goals to consistently achieve a sales quota:

    • Identify new opportunities with existing customers

    • Grow and maintain existing accounts

    • Generate significant revenue and profit growth utilizing a disciplined and process-oriented approach

    • Growing and protecting revenue of the dealership client

  • Develop an overall sales plan and forecast short and long-term sales results.

  • Demonstrate comprehensive understanding of specific CDK products and their functionality.

  • Interface and work with internal teams through the sales and implementation process.

  • Understand industry segment and keep abreast of competitor developments in the market and/or territory.

  • Focus on consultative relationship with the client by developing an understanding of their unique business needs and bringing forth integrated solutions.

  • Diagnose and resolve customer concerns in a timely manner with appropriate resolution for the customer and company.

  • Utilize Salesforce.com for maintaining client information and forecasting, leveraging the 9 steps of the "Triangle".

Qualifications & Job Requirements

  • At least 5 years dealership experience, preferably in sales or business development center, plus b2b outside complex software sales experience.

OR

  • At least 5years of B2B selling experience, with experience selling to automotive dealerships

PLUS

  • Bachelor's Degree or equivalent experience

  • Experience targeting and penetrating key prospects and influencing decision makers

  • Demonstrated ability in building and maintaining client relationships

  • Experience using consultative solution selling to align client's business needs with a solution

  • Must be able to negotiate and close opportunities

  • Ability to manage a complex sales process and provide customer support based on the needs of the client

  • Know how to develop and manage a sales territory

  • Persuasive written and verbal communication skills

  • Strong presentation skills

  • Experience using a CRM system

  • Ability to travel 75% or more, including overnight travel

Preferred Attributes & Qualifications

  • Influential, relationship builder

  • Good time management skills

  • Initiative and self-starter

Salary: $75,000 + Commissions

CDK Global is committed to fair and equitable compensation practices. Compensation packages are based on several factors, including but not limited to skills, experience, certifications, and work location. The total compensation package for this position may also include annual performance bonus, benefits and/or other applicable incentive compensation plans.We offer Medical, dental, and vision benefits in addition to:

  • Paid Time Off (PTO)

  • 401K Matching Program

  • Tuition Reimbursement

At CDK, we believe inclusion and diversity are essential in inspiring meaningful connections to our people, customers and communities. We are open, curious and encourage different views, so that everyone can be their best selves and make an impact.

CDK is an Equal Opportunity Employer committed to creating an inclusive workforce where everyone is valued. Qualified applicants will receive consideration for employment without regard to race, color, creed, ancestry, national origin, gender, sexual orientation, gender identity, gender expression, marital status, creed or religion, age, disability (including pregnancy), results of genetic testing, service in the military, veteran status or any other category protected by law.

Applicants must be legally authorized to work in the United States without the need for current or future employment-based visa sponsorship.

The employee must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship. CDK retains the right to change or assign other duties to this position as needed.

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