CCS Medical
CCS Medical

1 Ccs Medical Operations Manager Jobs Hiring Near You

Insurance Verification Representative

Houston, TX · On-site

$16.25 - $20.75/hr

At CCS, our approach to at-home patient care is redefining chronic care management. We are seeking ... As a Verification Representative , you'll be at the heart of our operations as you deliver first ...

CCS Medical Jobs Information

Do workers at CCS Medical get paid breaks?

Yes. Most people get paid breaks.
78% of people say they get paid breaks.
Based on data from 18 people who took the Breakroom Quiz between October 2024 and June 2026.

Does CCS Medical pay people when they’re sick?

Yes. Most people get paid when they’re sick.
82% of people say they would get paid if they were sick but scheduled to work.
Based on data from 17 people who took the Breakroom Quiz between October 2024 and March 2026.

At CCS Medical, are sick days and vacation days separate paid time off?

Sick days and vacation days are used from the same paid time off.
88% of people say they have to use vacation days when they’re out sick.
Based on data from 8 people who took the Breakroom Quiz between July 2025 and June 2026.

Is the health insurance from CCS Medical affordable enough for their workers?

Most people say the health insurance costs are okay.
82% of people say the health insurance costs are okay
Based on data from 11 people who took the Breakroom Quiz between March 2025 and June 2026.

Do people get paid time off at CCS Medical?

Most people get paid time off work.
100% of people say they get paid time off.
Based on data from 8 people who took the Breakroom Quiz between July 2025 and June 2026.

Do workers at CCS Medical worry about hours?

Most people don’t worry about getting enough hours.
92% of people report they don’t worry about getting enough hours.
Based on data from 13 people who took the Breakroom Quiz between October 2024 and March 2026.

Do CCS Medical workers get to choose the shifts they work?

Most people get to choose which shifts they work.
92% report that they have enough control over which shifts they work.
Based on data from 13 people who took the Breakroom Quiz between October 2024 and March 2026.

How easy is it for CCS Medical workers to change shifts?

Most people find it easy to change shifts.
80% of people report that it’s easy to change shifts if they need to.
Based on data from 5 people who took the Breakroom Quiz between October 2024 and March 2026.

How easy is it to get time off at CCS Medical?

Most people find it easy to get time off.
100% of people report it’s easy to get time off.
Based on data from 17 people who took the Breakroom Quiz between October 2024 and June 2026.

Do CCS Medical managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
92% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 13 people who took the Breakroom Quiz between October 2024 and March 2026.

Do jobs at CCS Medical spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
15% of people report that their job takes up time that they don’t get paid for.
Based on data from 13 people who took the Breakroom Quiz between October 2024 and March 2026.

How easy is it to take sick days at CCS Medical?

Most people find it easy to take sick days.
94% of people report that it’s easy to take time off if they are sick.
Based on data from 17 people who took the Breakroom Quiz between October 2024 and June 2026.

Do people at CCS Medical feel treated with respect by their managers?

Most people feel treated with respect by their managers.
81% of people say they’re treated with respect by their managers.
Based on data from 16 people who took the Breakroom Quiz between October 2024 and June 2026.

Do people at CCS Medical get to take their breaks without interruption?

Most people get breaks without interruption.
100% of people report that they get to take their breaks without interruption.
Based on data from 18 people who took the Breakroom Quiz between October 2024 and June 2026.

Is it stressful to work at CCS Medical?

Most people feel stressed out here.
75% of people say they often feel stressed out at work.
Based on data from 16 people who took the Breakroom Quiz between October 2024 and March 2026.

Do people at CCS Medical enjoy their jobs?

Most people enjoy their job.
81% of people report they enjoy their job.
Based on data from 16 people who took the Breakroom Quiz between October 2024 and June 2026.

Do people at CCS Medical recommend working with their team?

Only some people recommend working with their team.
61% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 18 people who took the Breakroom Quiz between October 2024 and June 2026.

Do people get enough training when they start at CCS Medical?

Some people didn’t get enough training when they started.
39% of people report they didn’t get enough training when they started working here.
Based on data from 18 people who took the Breakroom Quiz between October 2024 and June 2026.

Do people get support to advance at CCS Medical?

Only some people are given support to advance their career here.
In the last year, 47% of people report not being given support to advance their career here.
Based on data from 17 people who took the Breakroom Quiz between October 2024 and March 2026.

Do people think CCS Medical’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
93% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 15 people who took the Breakroom Quiz between October 2024 and June 2026.

Do workers feel well informed about how CCS Medical is doing?

Only some people feel well informed about how the company is doing.
38% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 16 people who took the Breakroom Quiz between October 2024 and June 2026.

Insurance Verification Representative

CCS Medical

Houston, TX • On-site

$16.25 - $20.75/hr

Other

Medical, Dental, Vision, Retirement, PTO

Re-posted 13 days ago


CCS Medical rating

8.0

Company rating: 8.0 out of 10

Based on 18 frontline employees who took The Breakroom Quiz

117th of 479 rated business services


Job description


Insurance Verification Representative
Job Location
US | US-TX-Houston
ID
2026-4070
Category
Administrative/Clerical
Position Status
Regular Full-Time
Position Schedule
Monday-Friday
Shift
9:30-6:30
Alternative Schedule
2 late nights until 8pm for month end
Overview

Are you looking for a purposeful career that will make a difference in the patient community? At CCS, our approach to at-home patient care is redefining chronic care management. We are seeking individuals that will thrive in a patient-centric dynamic environment. If you are an attentive listener, fast-thinker, and problem-solver, with the ability to relate to different people, you are a match for CCS.

As a Verification Representative, you'll be at the heart of our operations as you deliver first-class customer service in every interaction in our call center. You will be responsible for qualifying patients' insurance coverage and ensures patient orders are accurate and complete prior to shipment claim. The verification representative will verify coverage for governmental, commercial insurance companies and patient accounts. You'll be the one of our subject matter experts that will help us solve our patient's challenges-and deliver on our promise of superior customer service.

Alaska, California, Colorado, Delaware, Hawaii, Idaho, Maine, Montana, Nevada, New Hampshire, New York, North Dakota, Rhode Island, South Dakota, Vermont, Washington, Wyoming , Illinois; residents are not eligible.

Responsibilities
    Makes outbound calls to insurance companies to verify insurance benefits
  • Evaluates insurance coverage in order to determine the policy's compatibility with our program and recommends the appropriate products based on the patient's needs and insurance coverage
  • Efficiently and accurately verifies, reviews, documents and completes insurance verifications
  • Identifies and initiates documentation needs and requests to permit timely billing of services and communication with appropriate team(s)
  • Reviews patient accounts and determines appropriate action(s) needed to collect payment
  • Reviews claims and performs claim corrections and submissions to new carrier based on new plan verification
  • Has a strong working knowledge of billing procedures, insurance reimbursement procedures and HCPC codes
  • Ability to analyze and correct accounts receivable problems
  • Maintains a high degree of confidentiality always due to access to sensitive information
  • Maintains regular, predictable, consistent attendance and is flexible to meet the needs of the department
  • Follows all Medicare, Medicaid, HIPAA, and Private Insurance regulations and requirements
Qualifications
  • High School diploma
  • One-year medical insurance verification related experience or equivalent combination of education and experience
  • One year of customer service experience required
  • Has a strong working knowledge of billing procedures, insurance reimbursement procedures and HCPC codes
  • Ability to analyze and correct accounts receivable problems
  • Proficient in Microsoft Outlook, Word, Excel, PowerPoint and computer literacy
  • Knowledge of government and commercial insurance payers as it relates to documentation of claims that are required before submission
  • Ability to understand Medical Records documents
  • Position may require evening and weekend availability
Values

Certainty-The lives of the individuals we serve depend on our ability to execute. We commit to doing this every day.

  • Use appropriate methods and a flexible interpersonal style to help build a cohesive and collaborative team based on a foundation of trust and transparency. Deliver what you commit to.

Compassion-We understand the burdens of patients and their loved ones and channel this into a relentless pursuit of customer satisfaction in every part of our business.

  • Ensure that the patient is the driving force behind business decisions, implementing service practices that meet needs of both the patient and the organization. Treat others the way you want to be treated.

Advancement-We are endlessly looking for ways to progress and become more innovative in all things we do.

  • Encourage innovative approaches for addressing opportunities and facilitating change, driving cross-functional alignment to accomplish goals. Speak the truth.

CCS Medical and EEOC/AA employer. M/F/D/V

Company Overview

CCS is the strategic partner addressing America's most pressing healthcare challenges through intelligent chronic care management, tackling the $412 billion annual diabetes burden and chronic conditions affecting over 133 million Americans. At the core of CCS's differentiated model is LivingConnected, a human-led, digitally-enabled clinical solution. PropheSee-an AI-powered predictive model that identifies non-adherence risk and delivers personalized interventions- is an integral part of this solution, creating a first-of-its-kind platform to improve adherence, enhance clinical outcomes, and help prevent costly hospitalizations. By combining data-driven insights with three decades of industry relationships, CCS is the smart choice for health plans, providers, employers, and manufacturers who believe that value-based care starts by keeping patients healthy and delivers benefits like lower cost of care, improved HEDIS scores, and alleviating provider burnout. CCS's approach extends clinical reach while supporting over 200,000 people nationwide with home-delivered medical supplies and pharmaceuticals annually. Recognized as a Great Place to Work, and with numerous peer-reviewed publications validating our care management approach, CCS is more than a trusted supplier-we're a partner in transforming chronic care delivery. To learn more about how CCS is addressing today's healthcare challenges, visit ccsmed.com or connect with us on LinkedIn.

What We Offer
  • Competitive Salary
  • Bonus/Incentive Opportunities/commission: (if applicable)
  • Comprehensive Benefits:
    • Medical, dental, and vision insurance
    • 401(k) with company match
    • Paid time off (vacation and holidays)
  • Growth & Development:
    • Ongoing training and professional development
  • Work-Life Balance:
    • Remote or hybrid work options (if applicable)
    • Wellness programs and mental health support

What CCS Medical employees say

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Benefits

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