ZipRecruiter

Log In

Cash America
Cash America

90 Cash America Collections Associate Jobs Hiring Near You

Hyundai Capital America

Collections Associate (PDS)

Plano, TX · On-site

$16.75 - $23/hr

Description Hyundai Capital America (HCA) helps people move forward. Through Hyundai Motor Finance ... WHAT YOU WILL DO The Collections Associate is primarily responsible for working a group of ...

Hyundai Capital America

Collections Associate (PDS)

Plano, TX · On-site

$16.75 - $23/hr

Description Hyundai Capital America (HCA) helps people move forward. Through Hyundai Motor Finance ... WHAT YOU WILL DO The Collections Associate is primarily responsible for working a group of ...

Accendra

Collections Associate

Downers Grove, IL · On-site

$15.94 - $17.04/hr

The representative will also follow-up with payers to facilitate uninterrupted cash flow. Job Duties: * Must possess excellent communication skills and the ability to practice proper phone and email ...

Hyundai Capital

Collections Associate (PDS)

Atlanta, GA · On-site

$39K - $58K/yr

Description Hyundai Capital America (HCA) helps people move forward. Through Hyundai Motor Finance ... WHAT YOU WILL DO The Collections Associate is primarily responsible for working a group of ...

Hyundai Capital

Collections Associate (PDS)

Plano, TX

$16.25 - $22.50/hr

Hyundai Capital America (HCA) helps people move forward. Through Hyundai Motor Finance, Genesis ... WHAT YOU WILL DO The Collections Associate is primarily responsible for working a group of ...

Hyundai Capital

Collections Associate (PDS)

Atlanta, GA · On-site

$39K - $58K/yr

Description Hyundai Capital America (HCA) helps people move forward. Through Hyundai Motor Finance ... WHAT YOU WILL DO The Collections Associate is primarily responsible for working a group of ...

Hyundai Capital

Collections Associate (PDS)

Atlanta, GA

$16.75 - $22.75/hr

Hyundai Capital America (HCA) helps people move forward. Through Hyundai Motor Finance, Genesis ... WHAT YOU WILL DO The Collections Associate is primarily responsible for working a group of ...

Hyundai Capital

Collections Associate (PDS)

Plano, TX

$16.25 - $22.50/hr

Hyundai Capital America (HCA) helps people move forward. Through Hyundai Motor Finance, Genesis ... WHAT YOU WILL DO The Collections Associate is primarily responsible for working a group of ...

Hyundai Capital

Collections Associate (PDS)

Plano, TX · On-site

$39K - $58K/yr

Description Hyundai Capital America (HCA) helps people move forward. Through Hyundai Motor Finance ... WHAT YOU WILL DO The Collections Associate is primarily responsible for working a group of ...

Hyundai Capital

Collections Associate (PDS)

Plano, TX · On-site

$39K - $58K/yr

Description Hyundai Capital America (HCA) helps people move forward. Through Hyundai Motor Finance ... WHAT YOU WILL DO The Collections Associate is primarily responsible for working a group of ...

Hyundai Capital

Collections Associate (PDS)

Atlanta, GA

$16.75 - $22.75/hr

Hyundai Capital America (HCA) helps people move forward. Through Hyundai Motor Finance, Genesis ... WHAT YOU WILL DO The Collections Associate is primarily responsible for working a group of ...

The Rockridge Group

Collections Specialist

Clinton, NJ · Hybrid

$19.25 - $26/hr

... cash flow. Essential Functions: * Manage collection requirements for multi-million-dollar portfolio ... Associate degree or higher preferred * Microsoft Office Suite. * Must have experience reconciling ...

previous pagenext page

Showing results 61-80

All JobsCash America JobsCash America Collections Associate Jobs

Cash America Jobs Information

What is it like to work at Cash America?

Cash America, a financial services company, operates with a customer-centric approach, prioritizing accessibility and convenience for its clients. The company's team structure is designed to foster collaboration, with employees working together to provide financial solutions and support to customers in need. Working at Cash America may appeal to individuals who value a dynamic work environment and the opportunity to make a positive impact on people's lives through financial inclusion and education.

What makes Cash America an attractive place to work?

Cash America is a leading financial services company that has been serving customers for over 30 years, providing a range of financial products and services to individuals and families in need of short-term credit solutions. The company's workplace culture values innovation, collaboration, and employee growth, offering opportunities for professional development and a stable work environment. By joining Cash America, individuals can contribute to the company's mission of providing responsible financial solutions and gain valuable experience in the financial services industry.

Do workers at Cash America get paid breaks?

No. Most people don’t get paid breaks.
73% of people say they don’t get paid breaks.
Based on data from 48 people who took the Breakroom Quiz between November 2024 and April 2026.

Does Cash America pay people when they’re sick?

No. Most people don’t get paid when they’re sick.
70% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 53 people who took the Breakroom Quiz between November 2024 and August 2026.

At Cash America, are sick days and vacation days separate paid time off?

Only some people have separate paid time off for sick days and vacation.
61% of people say they have to use vacation days when they’re out sick.
Based on data from 23 people who took the Breakroom Quiz between July 2025 and August 2026.

Is the health insurance from Cash America affordable enough for their workers?

Only some people say the health insurance costs are okay.
55% of people say the health insurance costs are okay
Based on data from 22 people who took the Breakroom Quiz between March 2025 and August 2026.

Do people get paid time off at Cash America?

Most people get paid time off work.
89% of people say they get paid time off.
Based on data from 27 people who took the Breakroom Quiz between June 2025 and August 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 66% of people with changing schedules find out their shifts one week or less ahead of time.
  • 24% of people with changing schedules find out their shifts two weeks ahead of time.
  • 8% of people with changing schedules find out their shifts three weeks ahead of time.
  • 2% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 50 people who took the Breakroom Quiz between November 2024 and August 2026.

Do workers at Cash America worry about hours?

Most people don’t worry about getting enough hours.
72% of people report they don’t worry about getting enough hours.
Based on data from 50 people who took the Breakroom Quiz between November 2024 and August 2026.

Do Cash America workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
52% report that they don’t have enough control over which shifts they work.
Based on data from 48 people who took the Breakroom Quiz between November 2024 and August 2026.

How easy is it for Cash America workers to change shifts?

Some people find it hard to change shifts.
67% of people report that it’s hard to change shifts if they need to.
Based on data from 33 people who took the Breakroom Quiz between November 2024 and August 2026.

How easy is it to get time off at Cash America?

Some people find it hard to get time off.
57% of people report it’s hard to get time off.
Based on data from 47 people who took the Breakroom Quiz between November 2024 and August 2026.

Do Cash America managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
33% of people say their manager changes their shift schedule at the last minute.
Based on data from 48 people who took the Breakroom Quiz between November 2024 and August 2026.

Do jobs at Cash America spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
22% of people report that their job takes up time that they don’t get paid for.
Based on data from 50 people who took the Breakroom Quiz between November 2024 and August 2026.

How easy is it to take sick days at Cash America?

Some people find it hard to take sick days.
58% of people report that it’s hard to take time off if they are sick.
Based on data from 50 people who took the Breakroom Quiz between November 2024 and August 2026.

Is working at Cash America good if you’re a parent or caregiver?

Most parents and caregivers say this is a bad place to work.
74% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 19 people who took the Breakroom Quiz between January 2025 and August 2026.

Do people at Cash America feel treated with respect by their managers?

Most people feel treated with respect by their managers.
67% of people say they’re treated with respect by their managers.
Based on data from 57 people who took the Breakroom Quiz between November 2024 and August 2026.

Do people at Cash America get to take their breaks without interruption?

Only some people get breaks without interruption.
44% of people report that their breaks get interrupted.
Based on data from 48 people who took the Breakroom Quiz between November 2024 and April 2026.

Is it stressful to work at Cash America?

Most people feel stressed out here.
86% of people say they often feel stressed out at work.
Based on data from 58 people who took the Breakroom Quiz between November 2024 and August 2026.

Do people at Cash America enjoy their jobs?

Only some people enjoy their job.
35% of people report they don’t enjoy their job.
Based on data from 48 people who took the Breakroom Quiz between December 2024 and August 2026.

Do people at Cash America recommend working with their team?

Only some people recommend working with their team.
66% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 61 people who took the Breakroom Quiz between November 2024 and August 2026.

Do people get enough training when they start at Cash America?

Some people didn’t get enough training when they started.
54% of people report they didn’t get enough training when they started working here.
Based on data from 52 people who took the Breakroom Quiz between November 2024 and August 2026.

Do people get support to advance at Cash America?

Only some people are given support to advance their career here.
In the last year, 48% of people report not being given support to advance their career here.
Based on data from 54 people who took the Breakroom Quiz between November 2024 and August 2026.

Do people think Cash America’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
91% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 54 people who took the Breakroom Quiz between November 2024 and August 2026.

Do workers feel well informed about how Cash America is doing?

Only some people feel well informed about how the company is doing.
59% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 56 people who took the Breakroom Quiz between November 2024 and August 2026.
What other companies are hiring for Collections Associate jobs?
What are the most popular jobs at Cash America?
What are the most popular categories at Cash America?
Infographic showing various Collections Associate job openings at Cash America in the United States as of August 2026, with employment types broken down into 79% Full Time, and 21% Part Time. Highlights an 100% Physical job distribution.

Collections Associate (PDS)

Hyundai Capital America

Plano, TX • On-site

$16.75 - $23/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 13 days ago

Hyundai Capital America rating

8.4

Company rating: 8.4 out of 10

Based on 18 frontline employees who took The Breakroom Quiz

Job description

Description
Hyundai Capital America (HCA) helps people move forward. Through Hyundai Motor Finance, Genesis Finance, and Kia Finance, we deliver innovative financing, leasing, and insurance solutions to more than 3 million customers and businesses nationwide.
We're a company driven by growth, innovation, and people. At HCA, you'll find opportunities to build new skills, expand your career, and make a real impact-while working in a diverse, inclusive, and values-driven environment. We're proud to support our communities through volunteerism, philanthropy, and engaged Employee Resource Groups.
If you're looking for a fast-paced, collaborative workplace where your ideas matter, join us as we lead the future of financing freedom of movement. Apply today.
WHAT YOU WILL DO
The Collections Associate is primarily responsible for working a group of delinquent accounts via an automated dialer system typically ranging from 1 to 79 days past due either inbound or outbound. The primary job function will be to negotiate payment arrangements while providing customer recommendations to keep the account current. This is done while complying with both external and internal compliance related policy and procedures. All positions within the Operations Division are expected to collaborate cross-divisionally to achieve a seamless customer experience; this includes supporting other departments as necessary to meet the business need.
HOW YOU WILL MAKE AN IMPACT
  • Work a group of delinquent accounts via our automated dialer system either through inbound or outbound with the primary goal of negotiating payment arrangements to bring the account current.
  • Document all actions taken on account within system of record.
  • Service accounts as needed; submit service requests, complaints and update addresses, telephone numbers and emails.
  • Actively participate in coaching and development sessions/trainings to co-create solutions that enhance individual performance and overall department/team performance.
  • All other duties as assigned.

Qualifications
WHAT YOU WILL BRING TO THE ROLE
  • 2+ years collection or relevant experience
  • Education in lieu of experience
  • High school graduate
  • Bachelor's degree preferred
  • Basic computer skills - Knowledge of Windows including Word and Excel
  • Strong listening skills - Ability to listen and understand direction
  • Strong communication skills - Ability to clearly communicate thoughts and ideas to peers and customers
  • Strong negotiation skills - Ability to negotiate mutually beneficial arrangements with the customer
  • Strong problem solving and soft skills - Ability to research and solve account issues while deescalating when necessary

WE TAKE CARE OF OUR PEOPLE
At HCA, our people drive our success. That's why we offer a competitive rewards package that supports your health, financial future, and overall wellbeing-at work and beyond.
Benefits Highlights
  • Vehicle perks - monthly vehicle allowance plus purchase and lease discounts
  • Comprehensive health coverage - medical, dental, and vision plans
  • Employer-funded HSA contributions to help reduce healthcare costs
  • 401(k) with company match and immediate vesting from day one
  • 100% company-paid life and disability insurance
  • Wellbeing benefits including fitness and health resources
  • Leadership programs and career development that support continuous learning
  • Paid Volunteer Time Off and a company charitable donation in your honor

Because great benefits help you thrive-personally and professionally.
WHAT HAPPENS NEXT
Express your interest by submitting an application. Once your application is received, our recruiting team will review your application to see if you meet the basic and preferred qualifications listed on the job description. For more information on our culture, visit our careers page.
OTHER DETAILS
Our Company is an equal opportunity employer committed to fostering a diverse, inclusive, and respectful workplace-because we believe diversity builds stronger teams. We comply with all applicable federal, state, and local equal employment opportunity laws and do not discriminate on the basis of race, religion or creed, color, national origin, ancestry, caste, citizenship, sex or gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, medical condition, genetic information, marital status, family care or medical leave status, military or veteran status, political affiliation, or any other characteristic protected by law. Information provided during the application process is requested in good faith and will be used solely in accordance with applicable employment laws.
California Privacy Notice
This notice only applies to our applicants who reside in the State of California.
The latest version of our Privacy Policy can be found here . This Privacy Policy provides you with notice, at or before the point of collection, about the categories of personal information to be collected from you, the purposes for which your personal information is collected or used, and whether that information is sold or shared, so that you can exercise meaningful control over our use of your personal information. We are providing this notice to comply with the California Consumer Privacy Act of 2018, as amended as by the California Privacy Rights Act of 2020 ("CCPA").
If you have any questions about CCPA regarding California residents or HCA team members, please contact the Privacy Team at Privacy2@hcs.com .

What Hyundai Capital America employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply