Inside Sales Representative
$80K - $200K/yr
Description CarShield is growing - and we're looking for driven, competitive individuals to join ... Must be able to be licensed by the State of Missouri (application process and fee supported by ...
10 Carshield Technical Support Representative Jobs Hiring Near You
Inside Sales Representative
$80K - $200K/yr
Description CarShield is growing - and we're looking for driven, competitive individuals to join ... Must be able to be licensed by the State of Missouri (application process and fee supported by ...
Inside Sales Representative
Saint Peters, MO · On-site
$80K - $200K/yr
CarShield is growing -- and we're looking for driven, competitive individuals to join our expanding ... Must be able to be licensed by the State of Missouri (application process and fee supported by ...
Quick apply
Inside Sales Representative
Saint Peters, MO · On-site
$80K - $200K/yr
CarShield is growing -- and we're looking for driven, competitive individuals to join our expanding ... Must be able to be licensed by the State of Missouri (application process and fee supported by ...
Customer Service Representative
$17 - $25/hr
Description CarShield is seeking talent to join its growing Customer Service team. This role is ... Must be able to be licensed by the State of Missouri (application process and fee supported by ...
Customer Service Representative
$17 - $25/hr
Description CarShield is seeking talent to join its growing Customer Service team. This role is ... Must be able to be licensed by the State of Missouri (application process and fee supported by ...
Inside Sales Representative
Saint Peters, MO · On-site
$110K/yr
Job Type Full-time Description CarShield is growing - and we're looking for driven, competitive ... Must be able to be licensed by the State of Missouri (application process and fee supported by ...
Inside Sales Representative
Saint Peters, MO · On-site
$110K/yr
Job Type Full-time Description CarShield is growing - and we're looking for driven, competitive ... Must be able to be licensed by the State of Missouri (application process and fee supported by ...
Description CarShield is a Best Place to Work, as voted by Glassdoor and the St. Louis Business ... Demonstrating creative, technical and analytical skills. * Flexible and adaptable with the ability ...
Description CarShield is a Best Place to Work, as voted by Glassdoor and the St. Louis Business ... Demonstrating creative, technical and analytical skills. * Flexible and adaptable with the ability ...
Customer Service Representative
Saint Peters, MO · On-site
$17 - $25/hr
CarShield is seeking talent to join its growing Customer Service team. This role is responsible for ... Must be able to be licensed by the State of Missouri (application process and fee supported by ...
Quick apply
Customer Service Representative
Saint Peters, MO · On-site
$17 - $25/hr
CarShield is seeking talent to join its growing Customer Service team. This role is responsible for ... Must be able to be licensed by the State of Missouri (application process and fee supported by ...
Customer Service Representative
Saint Peters, MO · On-site
$17 - $19/hr
Job Type Full-time Description CarShield is seeking talent to join its growing Customer Service ... Must be able to be licensed by the State of Missouri (application process and fee supported by ...
Customer Service Representative
Saint Peters, MO · On-site
$17 - $19/hr
Job Type Full-time Description CarShield is seeking talent to join its growing Customer Service ... Must be able to be licensed by the State of Missouri (application process and fee supported by ...
CarShield is a Best Place to Work, as voted by Glassdoor and the St. Louis Business Journal. We are ... Demonstrating creative, technical and analytical skills. * Flexible and adaptable with the ability ...
Quick apply
CarShield is a Best Place to Work, as voted by Glassdoor and the St. Louis Business Journal. We are ... Demonstrating creative, technical and analytical skills. * Flexible and adaptable with the ability ...
CarShield is a Best Place to Work, as voted by Glassdoor and the St. Louis Business Journal. We are ... Demonstrating creative, technical and analytical skills. * Flexible and adaptable with the ability ...
CarShield is a Best Place to Work, as voted by Glassdoor and the St. Louis Business Journal. We are ... Demonstrating creative, technical and analytical skills. * Flexible and adaptable with the ability ...
Help Desk Manager
Saint Peters, MO · On-site
... and support to help desk staff, ensuring timely resolution of technical issues. * Serve as the ... Discounted CarShield policies. * Discounted Tuition at Lindenwood University. * Professional ...
Help Desk Manager
Saint Peters, MO · On-site
... and support to help desk staff, ensuring timely resolution of technical issues. * Serve as the ... Discounted CarShield policies. * Discounted Tuition at Lindenwood University. * Professional ...
Carshield Jobs Information
What are the key skills and qualifications needed to thrive as a Technical Support Representative, and why are they important?
A Technical Support Representative needs strong troubleshooting abilities, technical knowledge of relevant products or services, and typically a background in IT or customer service. Familiarity with ticketing systems, remote desktop tools, and common operating systems is highly beneficial, and certifications like CompTIA A+ can enhance credibility. Excellent communication, patience, and problem-solving skills help deliver clear assistance and build customer trust. These capabilities are crucial for efficiently resolving issues, maintaining customer satisfaction, and supporting the organization's reputation.
What are some common challenges faced by Technical Support Representatives, and how can they be overcome?
Technical Support Representatives often encounter challenges such as troubleshooting complex technical issues under time pressure, communicating effectively with customers who may have varying levels of technical knowledge, and managing a high volume of support requests. Success in this role often depends on developing strong problem-solving skills, staying patient and empathetic, and utilizing available knowledge bases or escalation procedures when needed. Regular training, collaboration with more experienced team members, and proactive learning about new products or updates can also help representatives handle these challenges more effectively.
What are Technical Support Representatives?
Technical Support Representatives are professionals who assist customers with troubleshooting and resolving technical issues related to products or services. They often work for technology companies, helping users via phone, email, or chat with problems ranging from software bugs to hardware malfunctions. Their responsibilities include diagnosing issues, guiding customers through solutions, escalating complex problems, and ensuring customer satisfaction. Technical Support Representatives need strong communication and problem-solving skills, as well as a good understanding of the products they support.
What is the difference between Technical Support Representative vs Customer Service Representative?
| Aspect | Technical Support Representative | Customer Service Representative |
|---|---|---|
| Required credentials | High school diploma or equivalent; technical certifications often preferred | High school diploma or equivalent; customer service training |
| Work environment | Call centers, IT departments, technical support teams | Call centers, retail, service industries |
| Employer and industry usage | IT, telecommunications, electronics companies | Retail, hospitality, healthcare |
| Common search intent | Technical troubleshooting, product support | Customer inquiries, service issues |
The main difference between a Technical Support Representative and a Customer Service Representative lies in their focus and expertise. Technical Support Representatives handle technical issues, troubleshooting, and product support, often requiring technical certifications. Customer Service Representatives focus on general customer inquiries and service, with less technical knowledge needed. Both roles are vital in customer-facing industries but serve different functions based on technical complexity.
Do workers at CarShield get paid breaks?
Yes. Most people get paid breaks.
100% of people say they get paid breaks.
Based on data from 10 people who took the Breakroom Quiz between January 2025 and May 2026.
100% of people say they get paid breaks.
Based on data from 10 people who took the Breakroom Quiz between January 2025 and May 2026.
How easy is it to get time off at CarShield?
Most people find it easy to get time off.
100% of people report it’s easy to get time off.
Based on data from 10 people who took the Breakroom Quiz between January 2025 and May 2026.
100% of people report it’s easy to get time off.
Based on data from 10 people who took the Breakroom Quiz between January 2025 and May 2026.
How easy is it to take sick days at CarShield?
Most people find it easy to take sick days.
80% of people report that it’s easy to take time off if they are sick.
Based on data from 10 people who took the Breakroom Quiz between January 2025 and May 2026.
80% of people report that it’s easy to take time off if they are sick.
Based on data from 10 people who took the Breakroom Quiz between January 2025 and May 2026.
Do people at CarShield feel treated with respect by their managers?
Most people feel treated with respect by their managers.
100% of people say they’re treated with respect by their managers.
Based on data from 10 people who took the Breakroom Quiz between January 2025 and May 2026.
100% of people say they’re treated with respect by their managers.
Based on data from 10 people who took the Breakroom Quiz between January 2025 and May 2026.
Do people at CarShield get to take their breaks without interruption?
Most people get breaks without interruption.
90% of people report that they get to take their breaks without interruption.
Based on data from 10 people who took the Breakroom Quiz between January 2025 and May 2026.
90% of people report that they get to take their breaks without interruption.
Based on data from 10 people who took the Breakroom Quiz between January 2025 and May 2026.
Is it stressful to work at CarShield?
Most people feel stressed out here.
70% of people say they often feel stressed out at work.
Based on data from 10 people who took the Breakroom Quiz between January 2025 and May 2026.
70% of people say they often feel stressed out at work.
Based on data from 10 people who took the Breakroom Quiz between January 2025 and May 2026.
Do people at CarShield recommend working with their team?
Only some people recommend working with their team.
50% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 10 people who took the Breakroom Quiz between January 2025 and May 2026.
50% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 10 people who took the Breakroom Quiz between January 2025 and May 2026.
Do people get support to advance at CarShield?
Only some people are given support to advance their career here.
In the last year, 50% of people report not being given support to advance their career here.
Based on data from 10 people who took the Breakroom Quiz between January 2025 and May 2026.
In the last year, 50% of people report not being given support to advance their career here.
Based on data from 10 people who took the Breakroom Quiz between January 2025 and May 2026.
Do people think CarShield’s headquarters understands what’s happening where they work?
Most people think headquarters doesn’t understand what’s happening where they work.
90% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 10 people who took the Breakroom Quiz between January 2025 and May 2026.
90% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 10 people who took the Breakroom Quiz between January 2025 and May 2026.
Do workers feel well informed about how CarShield is doing?
Most people don’t feel well informed about how the company is doing.
70% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 10 people who took the Breakroom Quiz between January 2025 and May 2026.
70% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 10 people who took the Breakroom Quiz between January 2025 and May 2026.
What other companies are hiring for Technical Support Representative jobs?
What are the most popular jobs at Carshield?
$80K - $200K/yr
Other
Medical, Dental, Vision, Life, Retirement, PTO
Posted 23 days ago
CarShield rating
8.6
Based on 10 frontline employees who took The Breakroom Quiz
Job description
Description
CarShield is growing - and we're looking for driven, competitive individuals to join our expanding Sales team. In this role, you'll help customers protect their vehicles by guiding them through coverage options and setting up new policies.
If you thrive in a fast-paced, high-energy environment and are motivated by earning potential and performance, this is a great opportunity to build a rewarding sales career.
Reporting to the Sales Manager, this position is responsible for:
- Assisting customers in selecting the best coverage for their vehicles.
- Answering approximately 25-35 inbound calls per day.
- Closing 4-5 provided leads per day.
- Maintaining a consistently positive attitude and customer first approach to deliver stellar service to all customers.
- Maintaining current knowledge of products and services offered.
- Other duties as assigned.
Pay Rate and Benefits for Inside Sales Representative:
- Competitive salary structure, including commission and bonus. (Average ~$100k/year).
- Group Insurance (Medical, Dental, Vision, Life, etc.).
- 401k with Employer Match.
- Paid Time Off at 6 months.
- Discounted CarShield policies.
- Discounted Tuition at Lindenwood University.
- Professional Development Opportunities.
- Basketball, table tennis, billiards, and other recreation on-site.
- Gym facilities, with the option to take classes led by on-staff personal trainer (at St. Peters headquarters).
- And more!
Requirements
Requirements for Inside Sales Representative:
- Ability to work on-site at our headquarters in St. Peters, MO.
- Motivated, energetic, and driven attitude.
- Ability and desire to strive in a team environment.
- Ability to present oneself well over the phone.
- Strong communication skills.
- Ability to persuade and influence others.
- Willingness to work 2 Saturdays per month.
- Consumer sales experience in a call center strongly preferred.
- Basic computer and typing skills.
- Must be able to be licensed by the State of Missouri (application process and fee supported by company).
- Bilingual (English/Spanish) a plus.
About Carshield
Sourced by ZipRecruiter
Industry
Motor vehicle manufacturing
Company size
1,001 - 5,000 Employees
Headquarters location
City of Saint Peters, MO, US
Year founded
2005