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13 Carshield Customer Service Representative Jobs Hiring Near You

CarShield

Customer Service Representative

Saint Peters, MO · On-site

$17 - $25/hr

CarShield is seeking talent to join its growing Customer Service team. This role is responsible for ... Pay Rate and Benefits for Customer Service Representative: * $17-19/hour, plus performance bonus ...

CarShield

Inside Sales Representative

Saint Peters, MO · On-site

$80K - $200K/yr

CarShield is growing -- and we're looking for driven, competitive individuals to join our expanding ... Maintaining a consistently positive attitude and customer first approach to deliver stellar service ...

CarShield

Inside Sales Representative

Saint Peters, MO · On-site

$110K/yr

Maintaining a consistently positive attitude and customer first approach to deliver stellar service ... Discounted CarShield policies. * Discounted Tuition at Lindenwood University. * Professional ...

CarShield

Inside Sales Representative

Saint Peters, MO

$80K - $200K/yr

Maintaining a consistently positive attitude and customer first approach to deliver stellar service ... Discounted CarShield policies. * Discounted Tuition at Lindenwood University. * Professional ...

CarShield

Help Desk Manager

Saint Peters, MO · On-site

... service in a fast-paced, customer-focused environment. Why Work with CarShield? * Competitive pay, with most positions offering performance bonuses! * Excellent medical coverage with employer cost ...

All JobsCarshield JobsCarshield Customer Service Representative Jobs

Carshield Jobs Information

What are the key skills and qualifications needed to thrive as a Customer Service Representative, and why are they important?

To thrive as a Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and basic office applications is commonly required. Patience, active listening, and a positive attitude are crucial soft skills that help build rapport with customers. These skills and qualities ensure efficient resolution of customer issues, foster customer loyalty, and contribute to overall business success.

What are some common challenges Customer Service Representatives face, and how can they be overcome?

Customer Service Representatives often encounter challenges such as handling difficult customers, managing high call volumes, and staying updated on product or service changes. Effective communication, active listening, and patience are essential for resolving conflicts and maintaining professionalism. Regular training, support from team leads, and using knowledge bases can help representatives stay informed and deliver accurate assistance. Building strong relationships with colleagues also fosters a supportive environment where challenges can be addressed collaboratively.

What are customer service representatives?

Customer service representatives are professionals who interact with customers on behalf of a company to address inquiries, resolve issues, and provide information about products or services. They may communicate with customers via phone, email, live chat, or in person. Their primary goal is to ensure customer satisfaction, handle complaints effectively, and maintain a positive company image. These representatives often work in call centers, retail stores, or remotely. Good communication and problem-solving skills are essential for success in this role.

Can I work in Amazon from home?

Customer Service Representatives at Amazon can often work remotely, depending on the role and location. Remote positions typically require good communication skills, a reliable internet connection, and sometimes specific equipment or certifications. Availability of work-from-home options varies by position and geographic region.

What is the difference between Customer Service Representative vs Call Center Agent?

AspectCustomer Service RepresentativeCall Center Agent
Required CredentialsHigh school diploma or equivalent; customer service skillsHigh school diploma or equivalent; communication skills
Work EnvironmentOffice, retail, or remote settings; direct customer interactionCall centers, remote or office; primarily phone-based
Employer & Industry UsageRetail, telecom, banking, healthcareTelecom, tech support, insurance
Common Search & ComparisonCustomer Service RepresentativeCall Center Agent

Customer Service Representatives and Call Center Agents both handle customer interactions, often via phone or in person. While they share similar skills and work environments, Customer Service Representatives typically provide broader support across multiple channels, whereas Call Center Agents focus mainly on phone-based support. Understanding these differences helps job seekers find roles aligned with their skills and preferences.

Do workers at CarShield get paid breaks?

Yes. Most people get paid breaks.
100% of people say they get paid breaks.
Based on data from 10 people who took the Breakroom Quiz between January 2025 and May 2026.

How easy is it to get time off at CarShield?

Most people find it easy to get time off.
100% of people report it’s easy to get time off.
Based on data from 10 people who took the Breakroom Quiz between January 2025 and May 2026.

How easy is it to take sick days at CarShield?

Most people find it easy to take sick days.
80% of people report that it’s easy to take time off if they are sick.
Based on data from 10 people who took the Breakroom Quiz between January 2025 and May 2026.

Do people at CarShield feel treated with respect by their managers?

Most people feel treated with respect by their managers.
100% of people say they’re treated with respect by their managers.
Based on data from 10 people who took the Breakroom Quiz between January 2025 and May 2026.

Do people at CarShield get to take their breaks without interruption?

Most people get breaks without interruption.
90% of people report that they get to take their breaks without interruption.
Based on data from 10 people who took the Breakroom Quiz between January 2025 and May 2026.

Is it stressful to work at CarShield?

Most people feel stressed out here.
70% of people say they often feel stressed out at work.
Based on data from 10 people who took the Breakroom Quiz between January 2025 and May 2026.

Do people at CarShield recommend working with their team?

Only some people recommend working with their team.
50% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 10 people who took the Breakroom Quiz between January 2025 and May 2026.

Do people get support to advance at CarShield?

Only some people are given support to advance their career here.
In the last year, 50% of people report not being given support to advance their career here.
Based on data from 10 people who took the Breakroom Quiz between January 2025 and May 2026.

Do people think CarShield’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
90% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 10 people who took the Breakroom Quiz between January 2025 and May 2026.

Do workers feel well informed about how CarShield is doing?

Most people don’t feel well informed about how the company is doing.
70% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 10 people who took the Breakroom Quiz between January 2025 and May 2026.
What other companies are hiring for Customer Service Representative jobs?
What are the most popular jobs at Carshield?
Infographic showing various Customer Service Representative job openings at Carshield in the United States as of May 2026, with employment types broken down into 90% Full Time, and 10% Nights. Highlights an 90% Physical, and 10% Hybrid job distribution.
Customer Service Representative

Customer Service Representative

CarShield

Saint Peters, MO

$17 - $25/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 22 days ago

CarShield rating

8.6

Company rating: 8.6 out of 10

Based on 10 frontline employees who took The Breakroom Quiz

Job description

Description

CarShield is seeking talent to join its growing Customer Service team. This role is responsible for handling incoming calls from existing customers, dealing with a wide variety of customer issues. Successful candidates will have excellent communication and customer service skills, strong work ethic, and be motivated by goals and putting their problem-solving skills to use! 

Reporting to the Customer Service Manager, this position is responsible for:

  • Answering inbound calls from existing customers.
  • Assisting customers with general inquiries, making payments, and questions regarding claims.
  • Handling customer concerns and escalating issues as needed, ensuring all efforts are made to retain existing customers.
  • Working with finance and administration.
  • Maintaining a consistently positive attitude and customer first approach to deliver stellar service to all customers.
  • Maintaining current knowledge of products and services offered.
  • Other tasks as assigned.

Pay Rate and Benefits for Customer Service Representative:

  • $17-19/hour, plus performance bonus! (Average ~$20/hour).
  • Group Insurance (Medical, Dental, Vision, Life, etc.).
  • 401k with Employer Match.
  • Paid Time Off at 6 months.
  • Discounted CarShield policies.
  • Discounted Tuition at Lindenwood University.
  • Professional Development Opportunities.
  • Basketball, table tennis, billiards, and other recreation on-site.
  • Gym facilities, with the option to take classes led by on-staff personal trainer (at St. Peters headquarters).
  • And more!

Requirements

Requirements for Customer Service Representative:

  • Ability to work on-site at our headquarters in St. Peters, MO.
  • Strong attention to detail and the ability to follow directions.
  • Ability to present oneself well over the phone.
  • Excellent customer service skills.
  • Strong communication skills.
  • Highly coachable.
  • Ability to effectively multi-task.
  • 1+ years' experience in a call center environment.
  • Basic computer and typing skills.
  • Must be able to be licensed by the State of Missouri (application process and fee supported by company).
  • Bilingual (English/Spanish) a plus.


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