ZipRecruiter

Log In

CarGurus
CarGurus

60 Cargurus Customer Service Representative Jobs Hiring Near You

CarGurus

Strategic Partnerships Manager

Boston, MA · On-site

$124K - $156K/yr

Who we are At CarGurus (NASDAQ: CARG), our mission is to give people the power to reach their ... our customers through every step. That includes everything from the sale of an old car to the ...

CarGurus

Account Executive, Acquisitions

Boston, MA · On-site

$100K - $125K/yr

... our customers through every step. That includes everything from the sale of an old car to the ... services to dealerships across Canada. The Account Executive will be strong at presenting CarGurus ...

CarGurus

Regional Sales Director, Pacific NW

$160K - $200K/yr

... our customers through every step. That includes everything from the sale of an old car to the ... The Director's primary responsibility will be to represent CarGurus in a designated territory ...

CarGurus

Senior Data Scientist

Boston, MA · On-site

$144K - $181K/yr

Who we are At CarGurus (NASDAQ: CARG), our mission is to give people the power to reach their ... Curiosity about widely varied datasets and their possibilities for unlocking customer value. Self ...

CarGurus

Senior Sales Data Analyst

Boston, MA · On-site

$93K - $117K/yr

... CRM Analytics) so insights live where leaders and reps work. * Keep Inventory analytics aligned with broader Sales Analytics standards and definitions across CarGurus. What you'll bring * 5+ years in ...

CarGurus

Senior Sales Data Analyst

Boston, MA · On-site

$93K - $117K/yr

... CRM Analytics) so insights live where leaders and reps work. * Keep Inventory analytics aligned with broader Sales Analytics standards and definitions across CarGurus. What you'll bring * 5+ years in ...

CarGurus

Regional Sales Director, Pacific NW

$160K - $200K/yr

... our customers through every step. That includes everything from the sale of an old car to the ... The Director's primary responsibility will be to represent CarGurus in a designated territory ...

CarGurus

Application Security Engineer I

Boston, MA

$96K - $120K/yr

Who we are At CarGurus (NASDAQ: CARG), our mission is to give people the power to reach their ... our customers through every step. That includes everything from the sale of an old car to the ...

CarGurus

Finance Operations Coordinator

Boston, MA · On-site

Who we are At CarGurus (NASDAQ: CARG), our mission is to give people the power to reach their ... CRM or ERP systems (e.g., Salesforce, Zuora, NetSuite) a plus. The displayed range represents the ...

New

CarGurus

Account Executive, Acquisitions

Boston, MA · On-site

$100K - $125K/yr

... our customers through every step. That includes everything from the sale of an old car to the ... services to dealerships across Canada. The Account Executive will be strong at presenting CarGurus ...

CarGurus

Finance Operations Coordinator

Boston, MA · On-site

Who we are At CarGurus (NASDAQ: CARG), our mission is to give people the power to reach their ... CRM or ERP systems (e.g., Salesforce, Zuora, NetSuite) a plus. The displayed range represents the ...

previous pagenext page

Showing results 21-40

All JobsCargurus JobsCargurus Customer Service Representative Jobs

CarGurus Jobs Information

What other companies are hiring for Customer Service Representative jobs?

What are the most popular jobs at Cargurus?

What are the most popular categories at Cargurus?

Infographic showing various Customer Service Representative job openings at Cargurus in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 95% Physical, and 5% Remote job distribution.

Principal Security Governance, Risk & Compliance Analyst

CarGurus

Boston, MA • On-site

$135K - $168K/yr

Full-time

Posted 8 days ago

Job description

Who we are

At CarGurus (NASDAQ: CARG), our mission is to give people the power to reach their destination. We started as a small team of developers determined to bring trust and transparency to car shopping. Since then, our history of innovation and go-to-market acceleration has driven industry-leading growth. In fact, we're the largest and fastest-growing automotive marketplace, and we've been profitable for over 15 years.

What we do

The market is evolving, and we are too, moving the entire automotive journey online and guiding our customers through every step. That includes everything from the sale of an old car to the financing, purchase, and delivery of a new one. Today, tens of millions of consumers visit CarGurus.com each month, and 30,000 dealerships use our products. But they're not the only ones who love CarGurus-our employees do, too. We have a people-first culture that fosters kindness, collaboration, and innovation, and empowers our Gurus with tools to fuel their career growth. Disrupting a trillion-dollar industry requires fresh and diverse perspectives. Come join us for the ride!

Role overview

The Principal Information Security GRC Analyst serves as a strategic leader responsible for designing, implementing, and continuously improving CarGurus' cybersecurity governance, risk, and compliance program. This role partners across Engineering, Product, IT, Legal, Privacy, Internal Audit, and Security Operations to ensure security controls effectively manage cyber risk while enabling the business.

The Principal GRC professional leads key initiatives across cyber risk management, customer trust, security compliance, AI governance, third-party risk, and security policy, helping scale security programs to support CarGurus' continued growth.

What you'll do

  • Lead the strategic direction and maturity of CarGurus' Governance, Risk, and Compliance program.
  • Build the cyber risk management program, including cybersecurity risk assessments, cyber risk register management, issue remediation tracking, risk reporting, and security metrics.
  • Lead and mature the SOC 2 Type II compliance program, including audit readiness, evidence management, control testing, remediation tracking, and continuous control monitoring.
  • Partner with Internal Audit to support SOX IT General Controls (ITGCs), application controls, and security-related SOX initiatives.
  • Develop and maintain security policies, standards, and governance processes aligned with business objectives and industry best practices.
  • Build and operationalize the AI Governance program, including AI risk assessments, acceptable use standards, AI inventory, third-party AI reviews, and governance aligned with the NIST AI Risk Management Framework and emerging regulatory requirements.
  • Perform cybersecurity risk assessments for cloud services, applications, infrastructure, AI solutions, and third-party vendors.
  • Partner with Engineering and Product teams to integrate security and AI governance into the secure software development lifecycle.
  • Lead third-party security risk management activities and vendor security assessments.
  • Support customer trust by leading security questionnaires, customer security reviews, and Trust Center initiatives.
  • Partner with Privacy and Legal on data classification, retention, privacy risk assessments, and regulatory compliance.
  • Develop executive reporting on cyber risk, compliance posture, and key security metrics.
  • Drive automation and continuous improvement across GRC processes and controls.

What you'll bring

  • 8+ years of experience in Information Security, Cyber Risk, GRC, or IT Audit.
  • Proven experience building and maturing cyber risk management programs in a cloud-native SaaS environment.
  • Extensive experience leading SOC 2 Type II compliance programs.
  • Experience supporting SOX ITGCs in partnership with Internal Audit.
  • Experience building AI governance frameworks and conducting AI security and risk assessments.
  • Strong knowledge of SOC 2, NIST ISO 27001, GDPR, CCPA, and AWS security principles.
  • Excellent executive communication skills with the ability to influence technical and business stakeholders.

The displayed range represents the expected annual base salary / On-Target Earnings (OTE) for this position. On-Target Earnings (OTE) is inclusive of base salary and on-target commission earnings, which applies exclusively to sales roles.
Individual pay within this range is determined by work location and other factors such as job-related skills, experience, and relevant education or training.
This annual base salary forms part of a comprehensive Total Rewards Package. In addition to benefits, this role may qualify for discretionary bonuses/incentives and Restricted Stock Units (RSUs).

Position Pay Range
$135,000—$168,000 USD


Working at CarGurus

We reward our Gurus' curiosity and passion with best-in-class benefits and compensation, including equity for all employees, both when they start and as they continue to grow with us. Our career development and corporate giving programs, as well as our employee resource groups (ERGs) and communities, help people build connections while making an impact in personally meaningful ways. A flexible hybrid model and robust time off policies encourage work-life balance and individual well-being. Thoughtful perks like daily free lunch, a new car discount, meditation and fitness apps, commuting cost coverage, and more help our people create space for what matters most in their personal and professional lives.
CarGurus may require in-person interviews as part of our hiring process, particularly for positions based in our Boston and Dublin offices. Candidates selected for an in-person interview will be notified in advance. Please be aware that travel expenses are the responsibility of the candidate.

We welcome all

CarGurus strives to be a place to which people can bring the ultimate expression of themselves and their potential-starting with our hiring process. We do not discriminate based on race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. We foster an inclusive environment that values people for their skills, experiences, and unique perspectives. That's why we hope you'll apply even if you don't check every box listed in the job description. We also encourage you to tell your recruiter if you require accommodations to participate in our hiring process due to a disability so we can provide the appropriate support. We want to know what only you can bring to CarGurus. #LI-Hybrid

Employment Type: FULL_TIME

Apply