Capital Vacations
Capital Vacations

60 Capital Vacations Front Desk Associate Jobs Hiring Near You

Front Desk Supervisor

Henefer, UT · On-site

$17.25 - $22.50/hr

Front Desk Supervisor Opportunity for career advancement in a fast-paced, growth-oriented ... Capital Vacations is an Equal Opportunity Employer. We celebrate diversity and support an inclusive ...

Front Desk Supervisor

Henefer, UT

$17.25 - $22.50/hr

The Front Desk Supervisorsupervises the daily operations of the front desk, rooms control, and PBX ... Capital Vacations is an Equal Opportunity Employer. We celebrate diversity and support an inclusive ...

Front Desk Clerk

Palm Desert, CA · On-site

$14 - $17.25/hr

Front Desk Clerk Opportunity Must be available Friday & Saturday (weekends) and closing shifts 2PM ... Capital Vacations is an Equal Opportunity Employer. We celebrate diversity and support an inclusive ...

Front Desk Clerk

Palm Desert, CA

$14.50 - $17.75/hr

As a Front Desk Clerk, you will play a vital role in ensuring exceptional customer service ... Capital Vacations is an Equal Opportunity Employer. We celebrate diversity and support an inclusive ...

Front Desk Clerk

Palm Desert, CA · On-site

$14.50 - $17.75/hr

As a Front Desk Clerk, you will play a vital role in ensuring exceptional customer service ... Capital Vacations is an Equal Opportunity Employer. We celebrate diversity and support an inclusive ...

Front Desk / Tour Reception

Sedona, AZ

$14.50 - $18.50/hr

Capital Vacations strives for the best! Our mission is to deliver quality vacations to our members ... Front Desk / Tour Reception / Gifting Department: Responsible for providing customer services to ...

Front Desk / Tour Reception

Sedona, AZ · On-site

$14.50 - $18.50/hr

Capital Vacations strives for the best! Our mission is to deliver quality vacations to our members ... Front Desk / Tour Reception / Gifting Department: Responsible for providing customer services to ...

Administrative Associate Capital Vacations strives for excellence in everything we do. Our mission ... This role supports multiple functions, including Front Desk, Tour Reception, and Gifting, ensuring ...

Capital Vacations strives for excellence in everything we do. Our mission is simple: deliver ... This role supports multiple functions, including Front Desk, Tour Reception, and Gifting , ensuring ...

Capital Vacations strives for excellence in everything we do. Our mission is simple: deliver ... This role supports multiple functions, including Front Desk, Tour Reception, and Gifting , ensuring ...

Part-Time Front Desk Agent

Islamorada, FL · On-site

$13.25 - $17/hr

Responsible for the efficient and courteous operations of the front desk. * Responsible for ... Capital Vacations is an Equal Opportunity Employer. We celebrate diversity and support an inclusive ...

Part Time Front Desk Agent

Gatlinburg, TN · On-site

$13.50 - $17/hr

Responsible for the efficient and courteous operations of the front desk. * Responsible for ... Capital Vacations is an Equal Opportunity Employer. We celebrate diversity and support an inclusive ...

Part Time Front Desk Agent

Gatlinburg, TN · On-site

$13.50 - $17/hr

Responsible for the efficient and courteous operations of the front desk. * Responsible for ... Capital Vacations is an Equal Opportunity Employer. We celebrate diversity and support an inclusive ...

Full Time Front Desk Agent

Gatlinburg, TN · On-site

$13.50 - $17/hr

Responsible for the efficient and courteous operations of the front desk. * Responsible for ... Capital Vacations is an Equal Opportunity Employer. We celebrate diversity and support an inclusive ...

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Capital Vacations Jobs Information

What is it like to work at Capital Vacations?

Capital Vacations is a company that values a collaborative and dynamic work environment, prioritizing teamwork and open communication among its employees. The company operates a flat organizational structure, allowing for a sense of autonomy and flexibility in roles, and its mission is centered around providing exceptional vacation experiences for its guests through its network of resorts and properties. Working at Capital Vacations may appeal to individuals who are passionate about the hospitality industry, enjoy a fast-paced work environment, and are motivated by the opportunity to contribute to the growth and success of a rapidly expanding company.

What makes Capital Vacations an attractive place to work?

Capital Vacations is a leading vacation ownership company that offers a unique blend of hospitality and real estate expertise, positioning itself as a prominent player in the industry. The company's workplace is characterized by a dynamic and collaborative environment, where employees can engage in innovative projects, develop their skills, and work closely with a diverse team to deliver exceptional results. By joining Capital Vacations, individuals can tap into opportunities for professional growth, contribute to the company's continued success, and be part of a forward-thinking organization that is shaping the future of vacation ownership.

Do workers at Capital Vacations get paid breaks?

Yes. Most people get paid breaks.
80% of people say they get paid breaks.
Based on data from 10 people who took the Breakroom Quiz between December 2024 and April 2026.

Does Capital Vacations pay people when they’re sick?

Sometimes. Only some people get paid when they’re sick.
57% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 14 people who took the Breakroom Quiz between November 2024 and April 2026.

At Capital Vacations, are sick days and vacation days separate paid time off?

Sick days and vacation days are used from the same paid time off.
100% of people say they have to use vacation days when they’re out sick.
Based on data from 8 people who took the Breakroom Quiz between June 2025 and April 2026.

Is the health insurance from Capital Vacations affordable enough for their workers?

Most people say the health insurance costs are okay.
100% of people say the health insurance costs are okay
Based on data from 5 people who took the Breakroom Quiz between April 2025 and February 2026.

Do people get paid time off at Capital Vacations?

Most people get paid time off work.
100% of people say they get paid time off.
Based on data from 8 people who took the Breakroom Quiz between June 2025 and April 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 83% of people with changing schedules find out their shifts one week or less ahead of time.
  • 0% of people with changing schedules find out their shifts two weeks ahead of time.
  • 0% of people with changing schedules find out their shifts three weeks ahead of time.
  • 17% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 6 people who took the Breakroom Quiz between November 2024 and April 2026.

Do workers at Capital Vacations worry about hours?

Most people don’t worry about getting enough hours.
80% of people report they don’t worry about getting enough hours.
Based on data from 10 people who took the Breakroom Quiz between November 2024 and April 2026.

Do Capital Vacations workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
67% report that they don’t have enough control over which shifts they work.
Based on data from 9 people who took the Breakroom Quiz between November 2024 and September 2025.

How easy is it for Capital Vacations workers to change shifts?

Some people find it hard to change shifts.
67% of people report that it’s hard to change shifts if they need to.
Based on data from 6 people who took the Breakroom Quiz between November 2024 and August 2025.

How easy is it to get time off at Capital Vacations?

Some people find it hard to get time off.
60% of people report it’s hard to get time off.
Based on data from 10 people who took the Breakroom Quiz between November 2024 and April 2026.

Do Capital Vacations managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
73% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 11 people who took the Breakroom Quiz between November 2024 and April 2026.

Do jobs at Capital Vacations spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
20% of people report that their job takes up time that they don’t get paid for.
Based on data from 10 people who took the Breakroom Quiz between November 2024 and April 2026.

How easy is it to take sick days at Capital Vacations?

Most people find it easy to take sick days.
69% of people report that it’s easy to take time off if they are sick.
Based on data from 13 people who took the Breakroom Quiz between November 2024 and April 2026.

Do people at Capital Vacations feel treated with respect by their managers?

Some people don’t feel treated with respect by their managers.
46% of people say they’re not treated with respect by their managers.
Based on data from 13 people who took the Breakroom Quiz between November 2024 and April 2026.

Do people at Capital Vacations get to take their breaks without interruption?

Most people get breaks without interruption.
75% of people report that they get to take their breaks without interruption.
Based on data from 12 people who took the Breakroom Quiz between December 2024 and April 2026.

Is it stressful to work at Capital Vacations?

Most people feel stressed here.
85% of people say they often feel stressed at work.
Based on data from 13 people who took the Breakroom Quiz between November 2024 and April 2026.

Do people at Capital Vacations enjoy their jobs?

Only some people enjoy their job.
50% of people report they don’t enjoy their job.
Based on data from 12 people who took the Breakroom Quiz between December 2024 and April 2026.

Do people at Capital Vacations recommend working with their team?

Only some people recommend working with their team.
57% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 14 people who took the Breakroom Quiz between November 2024 and April 2026.

Do people get enough training when they start at Capital Vacations?

Most people didn’t get enough training when they started.
85% of people report they didn’t get enough training when they started working here.
Based on data from 13 people who took the Breakroom Quiz between November 2024 and April 2026.

Do people get support to advance at Capital Vacations?

Only some people are given support to advance their career here.
In the last year, 64% of people report not being given support to advance their career here.
Based on data from 14 people who took the Breakroom Quiz between November 2024 and April 2026.

Do people think Capital Vacations’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
79% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 14 people who took the Breakroom Quiz between November 2024 and April 2026.

Do workers feel well informed about how Capital Vacations is doing?

Only some people feel well informed about how the company is doing.
62% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 13 people who took the Breakroom Quiz between November 2024 and April 2026.
Infographic showing various Front Desk Associate job openings at Capital Vacations in the United States as of August 2026, with employment types broken down into 89% Full Time, and 11% Part Time. Highlights an 100% Physical job distribution.

Front Desk Supervisor

Capital Vacations

Henefer, UT • On-site

$17.25 - $22.50/hr

Other

Medical, Dental, Life, Retirement, PTO

Re-posted 7 days ago


Capital Vacations rating

5.0

Company rating: 5.0 out of 10

Based on 14 frontline employees who took The Breakroom Quiz

18th of 21 rated holiday rentals


Job description

Front Desk Supervisor

Opportunity for career advancement in a fast-paced, growth-oriented organization!

Below are just some of the benefits you'll receive:

  • Competitive salary
  • Paid time off and paid holidays
  • Career growth
  • Medical/dental with employer contribution
  • Voluntary life insurance, disability, and Aflac insurance
  • Company-paid life insurance and long term disability
  • 401 (k) retirement plan
  • Travel perks to resort locations
  • Company perks program

What are you motivated by?

The Front Desk Supervisor supervises the daily operations of the front desk, rooms control, and PBX while maintaining positive working relationships with all other departments.

What you're great at:

  • Responsibilities listed may not apply to all locations
  • Supports the vision and goals of the General Manager and assists in creating and implementing new service initiatives
  • Is a hands-on leader and a visible front office team member who leads by example
  • Monitors departmental service levels and acts accordingly
  • Identifies areas of opportunity to improve processes and procedures to elevate the overall guest experience
  • Is responsible for internal audits to ensure compliance with corporate SOPs and QA standards
  • Is responsible for staff development
  • Serves as Manager on Duty as needed, making decisions based on the business requirements
  • Works all shifts as need dictates
  • Is responsible for other duties as set forth by the Resort Manager, including but not limited to training, scheduling, coaching, and counseling, disciplinary action, conducting meetings, completing monthly reporting, assisting with inventory management, and leading the front office staff.
  • Works front desk as needed, checking guests in/out, answering phones and handling guest comments and concerns
  • Assists in the management of the resort's room matrix, discrepant reservations, and maintaining inventory
  • Monitors front desk controls, cash drawers, change given, and key inventories
  • Provides follow-up of maintenance/housekeeping requests
  • Steps into any role when necessary
  • Ensures the satisfaction of all guests by responding to guests needs and leading other Team Members in handling guests' concerns
  • All other duties as requested

Responsibilities listed may not include all tasks or apply to all resort locations, an official job description will be provided and signed on the first day of employment.

Capital Vacations is an Equal Opportunity Employer. We celebrate diversity and support an inclusive workplace!

Here's what you can expect: At Capital Vacations we are united by a common purpose of "Travel. Gather. Smile. Repeat." We pride ourselves on bringing our passion, innovation, and boldness to travel, enriching the lives of those we serve. We encourage you to join our team and help us in fulfilling our purpose. If this opportunity excites you, and if you have the following qualifications, we invite you to apply for our team:

Here's what you have already achieved:

  • High school diploma/GED
  • Minimum 3 years of supervisory/management experience in hotel/resort operations, preferably in vacation ownership
  • Exceptional communication and leadership skills
  • Excellent interpersonal skills when dealing with guests, Team Members, and the general public
  • Knowledge of daily operations of the front desk, reservations, and problem resolution

What Capital Vacations employees say

Pay

Benefits

Hours and flexibility

Workplace

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