Senior Associate, Vendor Manager - FAST Bank Operations (Hybrid) As a Vendor Manager, Senior ... Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other ...
63 Capital One Operations Associate Jobs Hiring Near You
Senior Associate, Vendor Manager - FAST Bank Operations (Hybrid) As a Vendor Manager, Senior ... Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other ...
Coaching and mentoring associates with a goal of developing and retaining talent at Capital One ... Work closely with colleagues across Capital One including: IT, Sales, Operations, Finance and ...
Coaching and mentoring associates with a goal of developing and retaining talent at Capital One ... Work closely with colleagues across Capital One including: IT, Sales, Operations, Finance and ...
Coaching and mentoring associates with a goal of developing and retaining talent at Capital One ... Work closely with colleagues across Capital One including: IT, Sales, Operations, Finance and ...
Coaching and mentoring associates with a goal of developing and retaining talent at Capital One ... Work closely with colleagues across Capital One including: IT, Sales, Operations, Finance and ...
Capital One Jobs Information
What is it like to work at Capital One?
Capital One is a company that prioritizes innovation, collaboration, and customer-centricity, fostering a culture that encourages employees to take calculated risks and think creatively. The company's team structure is designed to promote cross-functional collaboration, with employees working in agile teams to drive business outcomes and deliver exceptional customer experiences. Working at Capital One may appeal to candidates who are passionate about technology, data-driven decision-making, and making a positive impact on people's financial lives, with opportunities to grow professionally and contribute to a mission-driven organization.
Do workers at Capital One get paid breaks?
Yes. Most people get paid breaks.
80% of people say they get paid breaks.
Based on data from 60 people who took the Breakroom Quiz between June 2025 and June 2026.
80% of people say they get paid breaks.
Based on data from 60 people who took the Breakroom Quiz between June 2025 and June 2026.
Does Capital One pay people when they’re sick?
Yes. Most people get paid when they’re sick.
83% of people say they would get paid if they were sick but scheduled to work.
Based on data from 63 people who took the Breakroom Quiz between June 2025 and June 2026.
83% of people say they would get paid if they were sick but scheduled to work.
Based on data from 63 people who took the Breakroom Quiz between June 2025 and June 2026.
At Capital One, are sick days and vacation days separate paid time off?
Sick days and vacation days are used from the same paid time off.
86% of people say they have to use vacation days when they’re out sick.
Based on data from 64 people who took the Breakroom Quiz between June 2025 and June 2026.
86% of people say they have to use vacation days when they’re out sick.
Based on data from 64 people who took the Breakroom Quiz between June 2025 and June 2026.
Is the health insurance from Capital One affordable enough for their workers?
Most people say the health insurance costs are okay.
89% of people say the health insurance costs are okay
Based on data from 55 people who took the Breakroom Quiz between June 2025 and June 2026.
89% of people say the health insurance costs are okay
Based on data from 55 people who took the Breakroom Quiz between June 2025 and June 2026.
Do people get paid time off at Capital One?
Most people get paid time off work.
98% of people say they get paid time off.
Based on data from 65 people who took the Breakroom Quiz between June 2025 and June 2026.
98% of people say they get paid time off.
Based on data from 65 people who took the Breakroom Quiz between June 2025 and June 2026.
How far ahead of time do people find out their work schedule?
Only some people find out their schedule four weeks ahead of time.
Based on data from 45 people who took the Breakroom Quiz between December 2024 and April 2026.
- 38% of people with changing schedules find out their shifts one week or less ahead of time.
- 11% of people with changing schedules find out their shifts two weeks ahead of time.
- 13% of people with changing schedules find out their shifts three weeks ahead of time.
- 38% of people with changing schedules find out their shifts four weeks or more ahead of time.
Based on data from 45 people who took the Breakroom Quiz between December 2024 and April 2026.
Do workers at Capital One worry about hours?
Most people don’t worry about getting enough hours.
86% of people report they don’t worry about getting enough hours.
Based on data from 42 people who took the Breakroom Quiz between April 2025 and April 2026.
86% of people report they don’t worry about getting enough hours.
Based on data from 42 people who took the Breakroom Quiz between April 2025 and April 2026.
Do Capital One workers get to choose the shifts they work?
Some people don’t get to choose which shifts they work.
38% report that they don’t have enough control over which shifts they work.
Based on data from 37 people who took the Breakroom Quiz between April 2025 and April 2026.
38% report that they don’t have enough control over which shifts they work.
Based on data from 37 people who took the Breakroom Quiz between April 2025 and April 2026.
How easy is it for Capital One workers to change shifts?
Some people find it hard to change shifts.
45% of people report that it’s hard to change shifts if they need to.
Based on data from 31 people who took the Breakroom Quiz between April 2025 and April 2026.
45% of people report that it’s hard to change shifts if they need to.
Based on data from 31 people who took the Breakroom Quiz between April 2025 and April 2026.
How easy is it to get time off at Capital One?
Most people find it easy to get time off.
74% of people report it’s easy to get time off.
Based on data from 61 people who took the Breakroom Quiz between June 2025 and June 2026.
74% of people report it’s easy to get time off.
Based on data from 61 people who took the Breakroom Quiz between June 2025 and June 2026.
Do Capital One managers change schedules at the last minute?
Most managers don’t change people’s schedules at the last minute.
91% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 43 people who took the Breakroom Quiz between April 2025 and April 2026.
91% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 43 people who took the Breakroom Quiz between April 2025 and April 2026.
Do jobs at Capital One spill into time workers aren’t paid for?
Rarely. The job doesn't usually spill into unpaid time.
5% of people report that their job takes up time that they don’t get paid for.
Based on data from 41 people who took the Breakroom Quiz between April 2025 and April 2026.
5% of people report that their job takes up time that they don’t get paid for.
Based on data from 41 people who took the Breakroom Quiz between April 2025 and April 2026.
How easy is it to take sick days at Capital One?
Most people find it easy to take sick days.
72% of people report that it’s easy to take time off if they are sick.
Based on data from 60 people who took the Breakroom Quiz between June 2025 and June 2026.
72% of people report that it’s easy to take time off if they are sick.
Based on data from 60 people who took the Breakroom Quiz between June 2025 and June 2026.
Is a Capital One job good for students?
Most students say this is a good place to work if you’re studying.
91% of students report this is a good place to work if you’re studying.
Based on data from 22 people who took the Breakroom Quiz between December 2024 and June 2026.
91% of students report this is a good place to work if you’re studying.
Based on data from 22 people who took the Breakroom Quiz between December 2024 and June 2026.
Is working at Capital One good if you’re a parent or caregiver?
Most parents and caregivers say this is a good place to work.
78% of people who care for a child or other relative report this is a good place to work.
Based on data from 32 people who took the Breakroom Quiz between June 2025 and June 2026.
78% of people who care for a child or other relative report this is a good place to work.
Based on data from 32 people who took the Breakroom Quiz between June 2025 and June 2026.
Do people at Capital One feel treated with respect by their managers?
Most people feel treated with respect by their managers.
84% of people say they’re treated with respect by their managers.
Based on data from 61 people who took the Breakroom Quiz between June 2025 and June 2026.
84% of people say they’re treated with respect by their managers.
Based on data from 61 people who took the Breakroom Quiz between June 2025 and June 2026.
Do people at Capital One get to take their breaks without interruption?
Most people get breaks without interruption.
89% of people report that they get to take their breaks without interruption.
Based on data from 57 people who took the Breakroom Quiz between June 2025 and June 2026.
89% of people report that they get to take their breaks without interruption.
Based on data from 57 people who took the Breakroom Quiz between June 2025 and June 2026.
Is it stressful to work at Capital One?
Most people feel stressed out here.
75% of people say they often feel stressed out at work.
Based on data from 61 people who took the Breakroom Quiz between June 2025 and June 2026.
75% of people say they often feel stressed out at work.
Based on data from 61 people who took the Breakroom Quiz between June 2025 and June 2026.
Do people at Capital One enjoy their jobs?
Only some people enjoy their job.
45% of people report they don’t enjoy their job.
Based on data from 56 people who took the Breakroom Quiz between June 2025 and June 2026.
45% of people report they don’t enjoy their job.
Based on data from 56 people who took the Breakroom Quiz between June 2025 and June 2026.
Do people at Capital One recommend working with their team?
Only some people recommend working with their team.
58% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 65 people who took the Breakroom Quiz between June 2025 and June 2026.
58% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 65 people who took the Breakroom Quiz between June 2025 and June 2026.
Do people get enough training when they start at Capital One?
Most people got enough training when they started.
70% of people report they got enough training when they started working here.
Based on data from 63 people who took the Breakroom Quiz between June 2025 and June 2026.
70% of people report they got enough training when they started working here.
Based on data from 63 people who took the Breakroom Quiz between June 2025 and June 2026.
Do people get support to advance at Capital One?
Most people are given support to advance their career here.
In the last year, 68% of people report being given support to advance their career here.
Based on data from 57 people who took the Breakroom Quiz between June 2025 and June 2026.
In the last year, 68% of people report being given support to advance their career here.
Based on data from 57 people who took the Breakroom Quiz between June 2025 and June 2026.
Do people think Capital One’s headquarters understands what’s happening where they work?
Most people think headquarters doesn’t understand what’s happening where they work.
73% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 56 people who took the Breakroom Quiz between June 2025 and June 2026.
73% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 56 people who took the Breakroom Quiz between June 2025 and June 2026.
Do workers feel well informed about how Capital One is doing?
Only some people feel well informed about how the company is doing.
39% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 59 people who took the Breakroom Quiz between June 2025 and June 2026.
39% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 59 people who took the Breakroom Quiz between June 2025 and June 2026.
What other companies are hiring for Operations Associate jobs?
What are the most popular jobs at Capital One?
What are the most popular categories at Capital One?
Full-time
Posted 26 days ago
Capital One rating
7.7
Based on 135 frontline employees who took The Breakroom Quiz
73rd of 141 rated banks
Job description
Senior Associate, Vendor Manager - FAST Bank Operations (Hybrid)
As a Vendor Manager, Senior Associate in Retail Bank, this associate will be responsible for a variety of tasks including managing external vendor relationships, including escalating urgent issues and handling ServiceNow tickets. Key responsibilities also include ensuring compliance with corporate policies by developing and maintaining documented procedures, and reviewing vendor invoices for accuracy against the budget. The team seeks to optimize vendor resources and operations to mitigate risk and reduce costs. They drive value and efficiency by enhancing well managed processes while providing exceptional experiences for our customers and associates
Key Responsibilities:
Process & Project Management
Develop, maintain, and align documented procedures with corporate policies.
Analyze and optimize operational procedures for quality and efficiency.
Lead moderate to large projects, securing approvals, providing strategic direction, ensuring timely/on-budget delivery, and overseeing documentation/risk mitigation.
Collaborate with stakeholders to align project delivery with business objectives.
Create and manage tailored process communications, including executive updates, and maintain formal process/project oversight documents.
Vendor & Equipment Oversight
Serve as the primary point of contact for frontline equipment (e.g., Ricoh Printers) and guide business divisions.
Manage vendor relationships at branch/cafe locations, ensuring efficient onsite services and coordinating equipment logistics (installation/removal).
Optimize vendor spend, manage contracts/invoices, and oversee equipment inventory.
Drive simplification in supply ordering, vendor performance, and capabilities.
Manage the Coupa catalog, monitor budget, and optimize vendor resources/operations to mitigate risk and reduce costs.
Provide branch support, including escalation for vendor issues, supply ordering, and branch consolidation support.
Efficiency & Value Delivery
Identify and implement process improvements through cross-team collaboration.
Collect and analyze data to ensure frontline device efficiency.
Drive value and efficiency by enhancing well-managed processes while ensuring excellent customer and associate experiences.
Support frontline operations and ensure well-managed process execution meets internal/external needs.
Create and obtain approval for the yearly vendor budget.
Location: This role is hybrid, where you will be expected to spend 3 days per week working in office and the remainder of the week working virtually.
Basic Qualifications:
High School Diploma, GED, or Equivalent Certification
At least 3 years of Process Improvement or Project Management experience
At least 1 years of experience using Google Suite or Microsoft Office
Preferred Qualifications:
Bachelor's Degree or military experience
At least 4 years of Process Improvement or Project Management Experience
At least 2 year experience working in Jira, Confluence, Google Suite, or Google Data Studio
PMP, BPM, Lean, Agile or Six Sigma certification
At this time, Capital One will not sponsor a new applicant for employment authorization for this position.
The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.
McLean, VA: $88,800 - $101,300 for Sr. Process ManagerCandidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.
This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at theCapital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com
Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.
Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
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