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Regulatory Affairs Operations & Reporting Associate
Capital One, a Fortune 100 company and one of the nation's top 10 banks, offers a broad spectrum of financial products and services to consumers, small businesses and commercial clients. Our goal is to create one of the nation's great banks, and we have the necessary ingredients: a strong balance sheet, resilient businesses, a massive customer franchise, strong analytical capabilities, and great people. We nurture a work environment where people with a variety of thoughts, ideas and backgrounds, guided by our shared values, come together to make Capital One a great company - and a great place to work.
Capital One's Regulatory Affairs function is responsible for managing all interactions with Federal Banking Regulators. We provide key advisory consulting to senior management on supervision and emerging regulatory trends, while championing risk management thought leadership. The Reporting, Operations, and Analytics (ROA) team supports this mission by driving operational excellence and providing comprehensive enablement for our Regulatory Affairs liaisons.
We are seeking an associate to play a pivotal role in ensuring Capital One proactively responds to the evolving regulatory landscape and meets commitments to regulators in a timely manner. In this role, you will partner with our Regulatory Affairs liaisons providing essential operational support, data-driven insights, and process improvements that drive successful engagement outcomes. This position offers direct engagement with federal regulators and internal leadership, providing a strong platform for professional growth within our regulatory affairs and risk management organizations.
An ideal candidate possesses the following:

• Demonstrate a strong dedication to organization and meticulous attention to detail
• Engage in critical thinking and analytical problem-solving.
• Exhibit excellent written and verbal communication competencies.
• Excel within a dynamic, fast-paced environment subject to shifting priorities.
• Comprehend and value the principles of risk management.
• Demonstrate empathy when collaborating with internal stakeholders and regulatory agencies.

Responsibilities:

• Facilitate seamless examiner onboarding by managing end-to-end logistics for examination readiness (e.g., application provisioning and access, coordinating facility access)
• Drive process excellence by identifying and executing continuous improvement opportunities within the Regulatory Affairs team
• Govern facility logistics and maintenance for large-scale on-site examiner teams across multiple sites, ensuring operational readiness
• Manage critical correspondence and document flow between the Company and regulatory agencies, utilizing secure portals to maintain data integrity and compliance
• Support the end-to-end lifecycle of regulatory data collection and management, enabling actionable business insights and a proactive approach to regulatory matters
• Champion operational efficiency by designing and deploying AI-driven tools that automate manual workflows and streamline regulatory processes

Basic Qualifications:

• High School Diploma, GED, or equivalent certification
• At least 2 years of experience in Risk Management or Process Management

Preferred Qualifications:

• Bachelor's Degree or military experience
• At least 1 year of Compliance, Legal, Regulatory or Operations experience
• At least 3 years of experience supporting, partnering and interacting with internal and external business clients
• At least 2 years of experience using Tableau, SQL, or other analytics tools
• Excellent verbal presentation and written communication skills

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.
The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.
McLean, VA: $81,700 - $93,300 for Risk Specialist
Richmond, VA: $74,200 - $84,700 for Risk Specialist
Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.
This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
This role is expected to accept applications for a minimum of 5 business days.
No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com
Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.
Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).