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60 Calm Customer Support Representative Jobs Hiring Near You

Customer Support Representative

Austin, TX

$15.75 - $21.50/hr

PURPOSE OF THE ROLE The Customer Support Representative is responsible for supporting the pharmacy and member help desk call center function of the company in accordance with Script Care, Ltd ...

Customer Support Representatives will be the first point of contact for customers looking to learn ... remaining calm and composed under pressure. * Team Collaboration: Proven ability to work ...

Sandvik Mining is looking for a Customer Support Representative, Elko, NV. Sandvik has a strong platform based on our world-class R&D capabilities, and premium, high-tech products. We are at the ...

Customer Support Representatives will be the first point of contact for customers looking to learn ... remaining calm and composed under pressure. * Team Collaboration: Proven ability to work ...

Sandvik Mining is looking for a Customer Support Representative, Elko, NV. Sandvik has a strong platform based on our world-class R&D capabilities, and premium, high-tech products. We are at the ...

Customer Support Representative

San Carlos, CA · On-site

$19.25 - $26.25/hr

Customer Support Representative Job Duties: * Manage in-bound calls, emails, contact us inquires and Chat via Zendesk from customers throughout the United States and Canada * Assist end users with ...

Customer Support Representative

Anderson, IN · On-site

$13.75 - $18.75/hr

Customer Support Representative Must-Haves: * Ability to handle sensitive information and follow HIPAA regulations * Ability to learn and master internal systems * Ability to prioritize tasks and ...

Customer Support Representative

Miami, FL · On-site

$15.25 - $20.75/hr

The Customer Support Representative is responsible for delivering exceptional service and support ... calm and empathetic in high-pressure situations. • Proficient in basic computer skills and CRM ...

Customer Support Representative Sandvik Mining is looking for a Customer Support Representative in Elko, NV. Sandvik has a strong platform based on our world-class R&D capabilities, and premium, high ...

Customer Support Representative

Newark, NJ · Remote

$16.75 - $22.75/hr

Only) You bring the calm. We bring the coffee. Together, we solve everything. Are you the kind of person who Can turn a frustrated customer into a fan with just one email? Thinks Hold music is a ...

The Customer Support Representative is responsible for delivering exceptional service and support ... calm and empathetic in high-pressure situations. • Proficient in basic computer skills and CRM ...

Be Seen First

Customer Support Representative - Manufacturing Our client, a small specialty chemical distributor based in Media, PA, is currently seeking an experienced Customer Support Representative to join ...

Be Seen First

Customer Support Representative - Manufacturing Our client, a small specialty chemical distributor based in Media, PA, is currently seeking an experienced Customer Support Representative to join ...

Showing results 41-60

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Infographic showing various Customer Support Representative job openings at Calm in the United States as of June 2026, with employment types broken down into 100% Full Time. Highlights an 100% Physical job distribution.
Customer Support Representative

Customer Support Representative

Script Care Ltd

Austin, TX

$15.75 - $21.50/hr

Other

Posted 27 days ago


Job description

PURPOSE OF THE ROLE
The Customer Support Representative is responsible for supporting the pharmacy and member help desk call center function of the company in accordance with Script Care, Ltd. policies and procedures. This position will be responsible for providing timely, knowledgeable and courteous resolution and responses to pharmacy, member and product related inquires. This role requires the maintenance of exceptional professionalism and customer service standards that Script Care, Ltd. has attained within the pharmacy benefit management industry. The Customer Support Representative will report directly to the Customer Support Manager.
KEY TASKS AND RESPONSIBILTIES
• Work with Customer Support Manager to set goals and objectives
• Handle inbound calls regarding plan inquires and documentation regarding pharmacy issues from members, clients, providers, pharmacies, and other inquiries
• Provide timely responses to routine inquiries on multiple products from members, providers, pharmacies, and employer groups
• Enter data accurately and timely into industry software
• Adheres to confidentiality, state, federal and HIPPA laws and guidelines regarding patient information; including internal and external correspondence
• Ensure that customer service performance standards and guarantees are met
• Utilize various company databases to access member information
• Abide by all rules, regulations and policies set forth by SCL
• Assist and support other duties as determined by the Customer Support Manager and the Quality Assurance Director
QUALIFICATIONS
• High school diploma or equivalent; college degree preferred
• Customer service and inbound call center experience required
• Pharmacy Technician certification helpful
PROFESSIONAL SKILLS, EXPERIENCES AND COMPETENCIES
• Proficient in Microsoft Office suite and industry related software programs
• Proven ability to build relationships; must be service oriented
• Excellent verbal and written communication skills, internally and externally
• Pharmacy and/or Healthcare experience preferred, especially in a call center setting
• Demonstrated ability to analyze situations and resolve issues in a timely manner
• Able to work independently and collaboratively with other SCL personnel
• Bilingual in Spanish/English advantageous
• Must be able to work flexible hours pursuant with industry demand
• High attention to detail and able to work in a fast-paced environment
IN-OFFICE POSITION
Mon-Fri 9AM - 6PM with an occasional Saturday.