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3 Brownells Customer Service Representative Jobs Hiring Near You

Brownells

Warehouse Associate - 1st Shift

Grinnell, IA · On-site

$16.50/hr

Join the Brownells team in Grinnell as a Warehouse Associate and help pick, pack, receive and ship ... Successful team members come from warehouse, manufacturing, retail, customer service and many other ...

Brownells

Retail Associate (Part-Time)

Grinnell, IA · On-site

$16 - $18/hr

... excellent customer service into a meaningful part-time role? Join Brownells in Grinnell, Iowa - where we've been Serious About Firearms Since 1939 ® - and help connect fellow adventurers with ...

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Brownells Jobs Information

Do workers at Brownells get paid breaks?

Yes. Most people get paid breaks.
80% of people say they get paid breaks.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and October 2025.

Does Brownells pay people when they’re sick?

Sometimes. Only some people get paid when they’re sick.
40% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and November 2025.

Do workers at Brownells worry about hours?

Most people don’t worry about getting enough hours.
80% of people report they don’t worry about getting enough hours.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and November 2025.

How easy is it to get time off at Brownells?

Some people find it hard to get time off.
40% of people report it’s hard to get time off.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and November 2025.

Do Brownells managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
100% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and November 2025.

Do jobs at Brownells spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
20% of people report that their job takes up time that they don’t get paid for.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and November 2025.

How easy is it to take sick days at Brownells?

Most people find it easy to take sick days.
80% of people report that it’s easy to take time off if they are sick.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and November 2025.

Do people at Brownells feel treated with respect by their managers?

Most people feel treated with respect by their managers.
80% of people say they’re treated with respect by their managers.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and November 2025.

Do people at Brownells get to take their breaks without interruption?

Most people get breaks without interruption.
100% of people report that they get to take their breaks without interruption.
Based on data from 6 people who took the Breakroom Quiz between January 2025 and November 2025.

Is it stressful to work at Brownells?

Some people feel stressed here.
50% of people say they often feel stressed at work.
Based on data from 6 people who took the Breakroom Quiz between January 2025 and November 2025.

Do people at Brownells recommend working with their team?

Only some people recommend working with their team.
67% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 6 people who took the Breakroom Quiz between January 2025 and November 2025.

Do people get enough training when they start at Brownells?

Most people got enough training when they started.
80% of people report they got enough training when they started working here.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and November 2025.

Do people think Brownells’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
80% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and November 2025.

Do workers feel well informed about how Brownells is doing?

Only some people feel well informed about how the company is doing.
67% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 6 people who took the Breakroom Quiz between January 2025 and November 2025.

What other companies are hiring for Customer Service Representative jobs?

What are the most popular jobs at Brownells?

Infographic showing various Customer Service Representative job openings at Brownells in the United States as of August 2026, with employment types broken down into 67% Full Time, and 33% Part Time. Highlights an 100% Physical job distribution.

Warehouse Associate - 1st Shift

Brownells

Grinnell, IA • On-site

$16.50/hr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 21 days ago

Brownells rating

7.0

Company rating: 7.0 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

Job description

Warehouse Associate - 1st Shift
$16.50/hour | Monday-Friday | 1st Shift | Grinnell, IA
Looking for steady, full-time warehouse work with a consistent weekday schedule? Join the Brownells team in Grinnell as a Warehouse Associate and help pick, pack, receive and ship products to customers across the country.
No warehouse experience is required. If you're dependable, ready to work and willing to learn, we'll provide the training you need to be successful.
Why Work at Brownells?
  • Monday-Friday, 1st shift schedule
  • Starting pay of $16.50/hour
  • Overtime opportunities during busy periods
  • Clean, organized and climate-controlled warehouse
  • Medical, dental and vision insurance
  • 5% 401(k) company match
  • Paid time off and paid holidays
  • Employee discounts on Brownells products and access to our shooting complex
  • Training and advancement opportunities, including progression to Fulfillment Associate II and III
What You'll Do
As a Warehouse Associate, you'll support day-to-day order fulfillment and inventory operations, including:
  • Pick products accurately to fill customer orders
  • Pack and prepare orders for shipment
  • Receive, stock and organize incoming inventory
  • Use handheld scanners and warehouse inventory systems
  • Move products throughout the warehouse safely and efficiently
  • Maintain a clean and organized work area
  • Support other fulfillment areas as needed to meet customer demand
What We're Looking For
You don't need previous warehouse experience to apply. Successful team members come from warehouse, manufacturing, retail, customer service and many other backgrounds.
You should be:
  • At least 18 years old
  • Dependable and able to maintain regular attendance
  • Comfortable working on your feet throughout the shift
  • Able to lift and move products weighing up to 50 lbs.
  • Comfortable using basic technology and willing to learn our systems
  • Able to work accurately and safely in a team environment
  • Available to work overtime as business needs require

A high school diploma or equivalent is preferred.
Schedule
Full-time, 1st shift
Monday-Friday
Regular schedule: 7:30 AM-4:00 PM
During periods of higher order volume, including our busy fall and holiday seasons, team members may work extended weekday shifts and other overtime as needed.
Start Your Next Adventure at Brownells
If you're looking for reliable weekday work, strong benefits and an opportunity to build your skills and advance, we'd like to hear from you.
Apply today to join our Brownells Fulfillment team.
DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. In addition, the employer may consider whether the individual applying for or holding the position is qualified. There are two steps involved in this determination. The first concerns whether the applicant or current employee satisfies the prerequisites for the position. The second step involves whether or not the person can perform the essential functions with or without reasonable accommodation.
Brownells' Privacy Policy Statement ("Policy") can be reviewed here: https://www.brownells.com/help/legal/privacy-policy/
Brownells' California Consumer Privacy Act ("CCPA") Recruitment Disclosure can be reviewed here: https://www.brownells.com/help/legal/california-recruitment-disclosures/

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