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28 Brivo Customer Success Manager Jobs Hiring Near You

Brivo

Sales Operations Manager

Bethesda, MD · On-site

$110K - $120K/yr

Partner with Marketing, Finance, and Customer Success to ensure alignment on lead handoffs, pricing ... Brivo is a Great Place to Work-Certified™ company and the global leader in cloud-based access ...

Brivo

Senior Software Engineer

Bethesda, MD · On-site

$130K - $160K/yr

You will directly manage and optimize the underlying infrastructure for our cloud applications ... This team helps Brivo customers derive value from their access control systems and improve the way ...

Brivo

Platform Engineering Manager

Austin, TX

Following the merger of Brivo and Eagle Eye Networks, we have unified our technology stacks to ... success of our cutting-edge AI and video intelligence technology. Responsibilities Platform ...

Brivo

Instructional Designer

Bethesda, MD · On-site

$80K - $96K/yr

... for Brivo's customers and employees. You will assist in the assessment of training needs, and ... Launch and manage content in our learning management system (LMS) * Provide regular updates to and ...

Brivo

Technology Partner Program Manager

Austin, TX

$158K/yr

... Brivo's cloud-based video and access control platforms and add immediate value to our customer base ... Experience managing a sales pipeline and utilizing CRMs (like Salesforce) to track partner-led ...

Brivo

Assembly Technician

Austin, TX

The Brivo Cloud VMS (video management system) is the only platform robust and flexible enough to ... Inspect finished products for quality and adherence to customer specifications * Maintain a high ...

Brivo

Instructional Designer

Austin, TX

$64K - $87K/yr

... for Brivo's customers and employees. You will assist in the assessment of training needs, and ... Launch and manage content in our learning management system (LMS) * Support regular updates and ...

Brivo

Bridge Media Engineer

Austin, TX · On-site

The Brivo Cloud VMS (video management system) is the only platform robust and flexible enough to ... success. Brivo Engineering-Video Our full-stack engineering teams take products from ideation ...

Brivo

Streaming Media Engineer - Java

Austin, TX

The Brivo Cloud VMS (video management system) is the only platform robust and flexible enough to ... success. Brivo Engineering-Video Our full-stack engineering teams take products from ideation ...

Brivo

Shipping Clerk

Austin, TX

$17/hr

... success. Brivo is seeking a Shipping Clerk I to join our Warehouse Operations team. This is an ... Key Responsibilities * Pick customer orders accurately using packing lists or shipping ...

Brivo

Sr. Software Engineer - AI Platform

Bethesda, MD

$150K - $170K/yr

This team helps Brivo customers derive value from their access control and video systems by making ... Collaborate effectively with product managers and designers to design and deliver high-quality ...

Brivo, Inc.

Senior Software Engineer

Bethesda, MD · On-site

$130 - $160/hr

You will directly manage and optimize the underlying infrastructure for our cloud applications ... This team helps Brivo customers derive value from their access control systems and improve the way ...

Brivo

Sales Engineer, SoCal

$120K - $135K/yr

Communicate customer needs to product management teams. * Coordinate customer projects, support Brivo University training programs, and deliver Certification Training on Brivo products. * Provide ...

Brivo

Developer Advocate

Bethesda, MD

$95K - $135K/yr

Be the go-to technical expert our partners and customers turn to when integrating with Brivo's API ... Ability to manage multiple partner relationships and certification requests at the same time.

Brivo

Mobile Software Engineer, iOS

Bethesda, MD · On-site

$115K - $135K/yr

... the core of Brivo's success in access control and facility management. We build the mobile ... You will respond to production issues and customer escalations promptly to ensure a seamless ...

Brivo

Sales Development Representative

Austin, TX · On-site

... success. This is a high-activity, high-reward role with a clear path into a closing position for ... Maintain accurate CRM records of all outreach and pipeline activity * Continuously refine messaging ...

Brivo

Reseller Success Account Manager

Austin, TX

$65K - $85K/yr

Description The Reseller Success Account Manager (RSAM) at Brivo Inc. is not a traditional Customer Success role. Instead, it is a high-impact Strategic Advisor dedicated to the operational and ...

Brivo

SVP of North America Sales

Austin, TX · On-site

Experience collaborating closely with Revenue Operations to construct the necessary CRM ... Brivo is a Great Place to Work-Certified™ company and the global leader in cloud-based access ...

Brivo

Lead Pipeline Engineer

Austin, TX · On-site

$101K - $133K/yr

... management, customer service, and infrastructure teams. The Engineering Operations Team: The ... Brivo is a Great Place to Work-Certified™ company and the global leader in cloud-based access ...

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Infographic showing various Customer Success Manager job openings at Brivo in the United States as of August 2026, with employment types broken down into 94% Full Time, and 6% Temporary. Highlights an 94% Physical, and 6% Remote job distribution.

Sales Operations Manager

Brivo

Bethesda, MD • On-site

$110K - $120K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 14 days ago

Job description

Description
The Manager of Sales Operations plays a critical role in driving the efficiency and effectiveness of our sales organization. This role is responsible for overseeing the sales process, managing the sales technology stack, analyzing performance data, designing and administering sales compensation plans, and providing actionable insights to the sales leadership team. The ideal candidate is highly analytical, detail-oriented, and passionate about removing friction from the sales process to accelerate revenue growth and motivate the sales team.

Key Responsibilities
  • ​Sales Planning & Incentives: Assist in annual quota and territory planning along with the design, implementation, and administration of competitive sales incentive compensation plans. Track quota attainment, and serve as the primary point of contact for resolving commission-related inquiries or disputes.
  • Process Optimization: Continuously evaluate and improve the sales process, identifying bottlenecks and implementing solutions to increase sales rep productivity and shorten sales cycles.
  • CRM & Systems Management: Represent sales as the owner of the sales processes in other sales enablement tools. Ensure data hygiene, manage user access, and own the workflows and dashboards.
  • Reporting & Analytics: Develop and maintain daily, weekly, and monthly reports and dashboards to track key performance indicators (KPIs), such as pipeline growth, win/loss rates, and quota attainment.
  • Forecasting: Collaborate with sales leadership to analyze forecast trends, pipeline coverage, quota attainment, and risk/upside to plan. Support recurring forecast reviews with consistent analysis and insights that help sales leadership evaluate performance and make data-driven decisions.
  • Cross-Functional Alignment: Partner with Marketing, Finance, and Customer Success to ensure alignment on lead handoffs, pricing strategies, and customer lifecycle management.
  • Training & Enablement: Create documentation and conduct training sessions for new and existing sales team members on sales tools, processes, and best practices.
  • Team Leadership: Hire, train, and manage a team of sales operations analysts (if applicable), guiding their day-to-day tasks and professional development.

Qualifications
Required Qualifications
  • Experience: 5+ years of experience in Sales Operations, Revenue Operations, or a closely related analytical role within a B2B environment.
  • Compensation Expertise: Proven experience in designing, modeling, and administering sales compensation and incentive plans.
  • Education: Bachelor’s degree in Business, Finance, Economics, or a related field.
  • Technical Skills: Advanced proficiency in CRM software (e.g., Salesforce Administrator certification preferred) and advanced skills in Microsoft Excel/Google Sheets.
  • Analytical Skills: Strong ability to analyze large datasets, identify trends, and translate data into actionable business strategies.
  • Communication: Excellent written and verbal communication skills, with the ability to present complex data clearly to executive leadership.
  • Project Management: Proven ability to manage multiple projects simultaneously and drive them to completion in a fast-paced environment.
Preferred Qualifications
  • Experience with data visualization tools (e.g., Domo)
  • Prior experience managing direct reports.

Why Work for Us?
Brivo is a Great Place to Work-Certified™ company and the global leader in cloud-based access control and video surveillance. Following our merger with Eagle Eye Networks, we are building the only platform powerful enough to support the future of AI-driven security.

Why Your Work Matters

Innovation drives our vibe, but purpose drives our mission. You will work on essential systems that protect the health, safety, and welfare of people and property worldwide. At Brivo, your voice is heard, your talent is respected, and your contributions have a global impact.
  • The Brivo Experience: We thrive on in-person collaboration and a "one-team" atmosphere. We embrace our international presence, leveraging diverse ideas and backgrounds to improve our culture and our products. To keep our global teams connected and inspired, we provide a premium onsite experience featuring communal meals, recurring social events, and fully stocked workspaces—ensuring you have everything you need to stay focused while building the future of security. 
  • Total Rewards: We support our people with competitive medical, vision, and dental plans (including company-offset premiums), a 401k with company match, and an unlimited Paid Time Off (PTO) policy that empowers you to take the time you need to maintain a healthy work-life balance.
Individual compensation packages are based on job-related skills, experience, qualifications, work location, training, and market conditions. In addition, Brivonians enjoy a robust benefits and perks package tailored to their work location.