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60 Brinks Home Customer Service Representative Jobs Hiring Near You

Brinks Home

Smart Home Consultant

Matawan, NJ · On-site

$20 - $28/hr

Service, Accountability, Customer Focus, Growth, and Integrity. The Smart Home Consultant role ... Customer Relationship Building: Represent Brinks Home's product portfolio with professionalism and ...

Brinks Home

Smart Home Consultant

San Francisco, CA · On-site

$25 - $30/hr

Service, Accountability, Customer Focus, Growth, and Integrity. The Smart Home Consultant role ... Customer Relationship Building: Represent Brinks Home's product portfolio with professionalism and ...

Brinks Home

Smart Home Consultant

Matawan, NJ · On-site

$20 - $28/hr

Service, Accountability, Customer Focus, Growth, and Integrity. The Smart Home Consultantrole ... Customer Relationship Building: Represent Brinks Home's product portfolio with professionalism and ...

Brinks Home

Smart Home Consultant

Newark, NJ · On-site

Service, Accountability, Customer Focus, Growth, and Integrity. The Smart Home Consultant role ... Customer Relationship Building: Represent Brinks Home's product portfolio with professionalism and ...

Brinks Home

Smart Home Consultant

San Francisco, CA · On-site

$25 - $30/hr

Service, Accountability, Customer Focus, Growth, and Integrity. The Smart Home Consultant role ... Customer Relationship Building: Represent Brinks Home's product portfolio with professionalism and ...

Brinks Home

Smart Home Consultant

San Francisco, CA

$25 - $30/hr

Service, Accountability, Customer Focus, Growth, and Integrity. The Smart Home Consultantrole ... Customer Relationship Building: Represent Brinks Home's product portfolio with professionalism and ...

Brinks Home

Smart Home Consultant

Riverside, CA · On-site

$20 - $26/hr

Service, Accountability, Customer Focus, Growth, and Integrity. The Smart Home Consultantrole ... Customer Relationship Building: Represent Brinks Home's product portfolio with professionalism and ...

Brinks Home

Smart Home Consultant

Dallas, TX

... services. * Maintain a commission-driven mindset and strive to exceed sales performance targets. * Customer Relationship Building: Represent Brinks Home's product portfolio with professionalism and ...

Brinks Home

Smart Home Consultant

Dallas, TX

... services. * Maintain a commission-driven mindset and strive to exceed sales performance targets. * Customer Relationship Building: Represent Brinks Home's product portfolio with professionalism and ...

Brinks Home

Smart Home Consultant

Chicago, IL · On-site

Service, Accountability, Customer Focus, Growth, and Integrity. The Smart Home Consultant role ... Customer Relationship Building: Represent Brinks Home's product portfolio with professionalism and ...

Brinks Home

Smart Home Consultant

Chicago, IL · On-site

$20/hr

Service, Accountability, Customer Focus, Growth, and Integrity. The Smart Home Consultant role ... Customer Relationship Building: Represent Brinks Home's product portfolio with professionalism and ...

Brinks Home

Smart Home Consultant

Chicago, IL · On-site

$20/hr

Service, Accountability, Customer Focus, Growth, and Integrity. The Smart Home Consultantrole ... Customer Relationship Building: Represent Brinks Home's product portfolio with professionalism and ...

Brinks Home

Smart Home Consultant

Newark, NJ · On-site

$20 - $28/hr

Service, Accountability, Customer Focus, Growth, and Integrity. The Smart Home Consultantrole ... Customer Relationship Building: Represent Brinks Home's product portfolio with professionalism and ...

Brinks Home

Alarm Service Technician

Cleveland, OH · On-site

Brinks Home is a leader in the smart security industry, protecting over one million people across ... Our platinum-grade protection is backed by award-winning customer service and expertly trained ...

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Brinks Home Jobs Information

What is it like to work at Brinks Home?

Brinks Home is a company that values innovation, customer satisfaction, and teamwork, fostering a collaborative and dynamic work environment. As a leading home security provider, Brinks Home offers a structured team approach, with employees working together to design, install, and maintain security systems for residential and commercial clients. Working at Brinks Home may appeal to individuals who are passionate about technology, customer service, and making a positive impact on people's lives, with opportunities for career growth and professional development in a rapidly evolving industry.

What makes Brinks Home an attractive place to work?

Brinks Home is a leading home security and smart home solutions provider, offering a range of innovative products and services to protect and enhance customers' homes. The company's workplace culture values collaboration, innovation, and employee growth, with opportunities for professional development and advancement in a stable and secure environment. By joining Brinks Home, individuals can contribute to the company's mission of making homes safer and more connected, while also advancing their own careers in a dynamic and supportive work environment.

Do workers at Brinks Home get paid breaks?

Yes. Most people get paid breaks.
100% of people say they get paid breaks.
Based on data from 7 people who took the Breakroom Quiz between April 2025 and March 2026.

Does Brinks Home pay people when they’re sick?

Sometimes. Only some people get paid when they’re sick.
40% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 5 people who took the Breakroom Quiz between April 2025 and March 2026.

At Brinks Home, are sick days and vacation days separate paid time off?

Sick days and vacation days are used from the same paid time off.
100% of people say they have to use vacation days when they’re out sick.
Based on data from 5 people who took the Breakroom Quiz between July 2025 and March 2026.

Is the health insurance from Brinks Home affordable enough for their workers?

Most people say the health insurance costs are okay.
100% of people say the health insurance costs are okay
Based on data from 5 people who took the Breakroom Quiz between April 2025 and March 2026.

Do people get paid time off at Brinks Home?

Most people get paid time off work.
100% of people say they get paid time off.
Based on data from 6 people who took the Breakroom Quiz between July 2025 and March 2026.

How easy is it to get time off at Brinks Home?

Most people find it easy to get time off.
100% of people report it’s easy to get time off.
Based on data from 6 people who took the Breakroom Quiz between April 2025 and March 2026.

How easy is it to take sick days at Brinks Home?

Some people find it hard to take sick days.
43% of people report that it’s hard to take time off if they are sick.
Based on data from 7 people who took the Breakroom Quiz between April 2025 and March 2026.

Do people at Brinks Home feel treated with respect by their managers?

Most people feel treated with respect by their managers.
100% of people say they’re treated with respect by their managers.
Based on data from 6 people who took the Breakroom Quiz between April 2025 and March 2026.

Do people at Brinks Home get to take their breaks without interruption?

Most people get breaks without interruption.
100% of people report that they get to take their breaks without interruption.
Based on data from 7 people who took the Breakroom Quiz between April 2025 and March 2026.

Is it stressful to work at Brinks Home?

Some people feel stressed here.
57% of people say they often feel stressed at work.
Based on data from 7 people who took the Breakroom Quiz between April 2025 and March 2026.

Do people at Brinks Home enjoy their jobs?

Most people enjoy their job.
67% of people report they enjoy their job.
Based on data from 6 people who took the Breakroom Quiz between April 2025 and March 2026.

Do people at Brinks Home recommend working with their team?

Not many people recommend working with their team.
71% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 7 people who took the Breakroom Quiz between April 2025 and March 2026.

Do people get enough training when they start at Brinks Home?

Some people didn’t get enough training when they started.
57% of people report they didn’t get enough training when they started working here.
Based on data from 7 people who took the Breakroom Quiz between April 2025 and March 2026.

Do people think Brinks Home’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
80% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 5 people who took the Breakroom Quiz between April 2025 and January 2026.

Do workers feel well informed about how Brinks Home is doing?

Most people don’t feel well informed about how the company is doing.
80% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 5 people who took the Breakroom Quiz between April 2025 and January 2026.

What other companies are hiring for Customer Service Representative jobs?

What are the most popular jobs at Brinks Home?

What are the most popular categories at Brinks Home?

Infographic showing various Customer Service Representative job openings at Brinks Home in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 99% Physical, and 1% Remote job distribution.

Smart Home Consultant

Brinks Home

Matawan, NJ • On-site

$20 - $28/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 6 days ago

Brinks Home rating

7.6

Company rating: 7.6 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

26th of 117 rated security

Job description

Brinks Home™ is a leader in the smart security industry, protecting over one million people across the U.S., Canada, and Puerto Rico. Our platinum-grade protection is backed by award-winning customer service and expertly trained professionals.
 
We strive for the highest standards for our customers while fostering a positive work environment for our employees. We create a culture that fosters innovation, celebrates creativity, and encourages authenticity. Join us and be part of a collaborative team that is relentless in our pursuit of security for life.
 
Position Overview:
We are currently seeking a determined Smart Home Consultant who embodies our core values: Service, Accountability, Customer Focus, Growth, and Integrity.
 
The Smart Home Consultant role combines technical installation expertise with consultative sales skills. You’ll be the face of Brinks Home installing smart home and security equipment and upselling tailored solutions to meet customer needs. 
This position offers a combination of base pay and performance-based incentives:
  • Base Pay Range: $20.00 – $28.00 per hour (or salary equivalent)
  • Commission/Bonus: Eligible for additional earnings based on sales performance and upsell activity
Actual compensation will vary based on experience, geographic location, and performance.
This role is classified as non-exempt and eligible for overtime pay where applicable.
 
Key Responsibilities:
  • Installation & Activation:
    Install and activate smart home and security equipment including cameras, sensors, and IoT devices.
  • Customer Education:
    Train customers on system usage, features, and maintenance to ensure optimal satisfaction and safety.
  • Upselling & System Enhancements:
    • Propose new installations and system upgrades during service visits.
    • Identify and suggest improvements to enhance security and convenience.
    • Actively engage in upselling opportunities by recommending additional products and services.
    • Maintain a commission-driven mindset and strive to exceed sales performance targets.
  • Customer Relationship Building:
    Represent Brinks Home’s product portfolio with professionalism and integrity, fostering long-term customer relationships.
Requirements:
  • High School Diploma or GED required.
  • Valid driver’s license with a good driving record.
  • Proven upselling experience and ability to meet sales targets.
  • Technical aptitude and willingness to learn smart home technologies.
  • Comfortable climbing ladders and working at heights.
  • Willingness to work in tight spaces such as crawlspaces, attics, and basements.
  • Strong communication and customer service skills.
  • Ability to lift up to 40 pounds.
 
Benefits:
Brinks Home recognizes the value of benefits for you and your family, so we offer a comprehensive and competitive benefits program:
  • Medical, Dental, Vision, 401(k) with Employer Match, Paid Time Off & Paid Holidays, HSA/FSA, Life & AD&D Insurance, Disability Coverage, Maternity/Parental Leave, Mental & Physical Health Benefits, Employee Resource Groups, Volunteer Hours, Discounted Equipment & Monitoring, and Employee Referral Program.
    • To learn more about our company culture and career opportunities, please visit our LinkedIn and Career Page.
 
Brinks Home provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
#equalopportunityemployer #veteranfriendly

What Brinks Home employees say

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About Brinks Home

Sourced by ZipRecruiter

Through our high standards of customer care and protection, Brinks Home™ is a proven leader in smart home technology and residential security industries. Our service is guided by our relentless pursuit of protecting what matters most. We work to provide security and peace of mind to our nearly 1 million customers across North America.

Industry

Computer and electronic product manufacturing

Company size

1,001 - 5,000 Employees

Headquarters location

Dallas, TX, US

Year founded

1994

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