Brinks Home™ is a leader in the smart security industry, protecting over one million people ... Driving to customer homes to perform service. Occasional lifting, carrying (up to 30 pounds ...
61 Brinks Home Customer Service Representative Jobs Hiring Near You
Brinks Home™ is a leader in the smart security industry, protecting over one million people ... Driving to customer homes to perform service. Occasional lifting, carrying (up to 30 pounds ...
Smart Home Consultant
San Francisco, CA · On-site
... services. * Maintain a commission-driven mindset and strive to exceed sales performance targets. * Customer Relationship Building: Represent Brinks Home's product portfolio with professionalism and ...
New
Smart Home Consultant
San Francisco, CA · On-site
... services. * Maintain a commission-driven mindset and strive to exceed sales performance targets. * Customer Relationship Building: Represent Brinks Home's product portfolio with professionalism and ...
New
Smart Home Consultant
Chicago, IL · On-site
$20/hr
Service, Accountability, Customer Focus, Growth, and Integrity. The Smart Home Consultant role ... Customer Relationship Building: Represent Brinks Home's product portfolio with professionalism and ...
Smart Home Consultant
Chicago, IL · On-site
$20/hr
Service, Accountability, Customer Focus, Growth, and Integrity. The Smart Home Consultant role ... Customer Relationship Building: Represent Brinks Home's product portfolio with professionalism and ...
Smart Home Consultant
San Francisco, CA · On-site
... services. * Maintain a commission-driven mindset and strive to exceed sales performance targets. * Customer Relationship Building: Represent Brinks Home's product portfolio with professionalism and ...
New
Smart Home Consultant
San Francisco, CA · On-site
... services. * Maintain a commission-driven mindset and strive to exceed sales performance targets. * Customer Relationship Building: Represent Brinks Home's product portfolio with professionalism and ...
New
Smart Home Consultant
Dallas, TX · On-site
... services. * Maintain a commission-driven mindset and strive to exceed sales performance targets. * Customer Relationship Building: Represent Brinks Home's product portfolio with professionalism and ...
Smart Home Consultant
Dallas, TX · On-site
... services. * Maintain a commission-driven mindset and strive to exceed sales performance targets. * Customer Relationship Building: Represent Brinks Home's product portfolio with professionalism and ...
... services. * Maintain a commission-driven mindset and strive to exceed sales performance targets. * Customer Relationship Building: Represent Brinks Home's product portfolio with professionalism and ...
... services. * Maintain a commission-driven mindset and strive to exceed sales performance targets. * Customer Relationship Building: Represent Brinks Home's product portfolio with professionalism and ...
Smart Home Consultant
$20 - $28/hr
Service, Accountability, Customer Focus, Growth, and Integrity. The Smart Home Consultantrole ... Customer Relationship Building: Represent Brinks Home's product portfolio with professionalism and ...
Smart Home Consultant
$20 - $28/hr
Service, Accountability, Customer Focus, Growth, and Integrity. The Smart Home Consultantrole ... Customer Relationship Building: Represent Brinks Home's product portfolio with professionalism and ...
Smart Home Consultant
Los Angeles, CA · On-site
$20 - $28/hr
Service, Accountability, Customer Focus, Growth, and Integrity. The Smart Home Consultant role ... Customer Relationship Building: Represent Brinks Home's product portfolio with professionalism and ...
Smart Home Consultant
Los Angeles, CA · On-site
$20 - $28/hr
Service, Accountability, Customer Focus, Growth, and Integrity. The Smart Home Consultant role ... Customer Relationship Building: Represent Brinks Home's product portfolio with professionalism and ...
Service, Accountability, Customer Focus, Growth, and Integrity. The Smart Home Consultantrole ... Customer Relationship Building: Represent Brinks Home's product portfolio with professionalism and ...
Service, Accountability, Customer Focus, Growth, and Integrity. The Smart Home Consultantrole ... Customer Relationship Building: Represent Brinks Home's product portfolio with professionalism and ...
Smart Home Consultant- Offering $1k sign on bonus
Washington, DC · On-site
$20 - $26/hr
Service, Accountability, Customer Focus, Growth, and Integrity. The Smart Home Consultant role ... Customer Relationship Building: Represent Brinks Home's product portfolio with professionalism and ...
Smart Home Consultant- Offering $1k sign on bonus
Washington, DC · On-site
$20 - $26/hr
Service, Accountability, Customer Focus, Growth, and Integrity. The Smart Home Consultant role ... Customer Relationship Building: Represent Brinks Home's product portfolio with professionalism and ...
Service, Accountability, Customer Focus, Growth, and Integrity. The Smart Home Consultantrole ... Customer Relationship Building: Represent Brinks Home's product portfolio with professionalism and ...
Service, Accountability, Customer Focus, Growth, and Integrity. The Smart Home Consultantrole ... Customer Relationship Building: Represent Brinks Home's product portfolio with professionalism and ...
If you thrive in a result-driven environment and want to be rewarded for your impact, Brinks Home ... Service * Accountability * Customer Focus * Growth * Integrity For more information about our core ...
If you thrive in a result-driven environment and want to be rewarded for your impact, Brinks Home ... Service * Accountability * Customer Focus * Growth * Integrity For more information about our core ...
Alarm Service Technician (Level 1)
$23 - $28/hr
Brinks Home is a leader in the smart security industry, protecting over one million people across ... Our platinum-grade protection is backed by award-winning customer service and expertly trained ...
Alarm Service Technician (Level 1)
$23 - $28/hr
Brinks Home is a leader in the smart security industry, protecting over one million people across ... Our platinum-grade protection is backed by award-winning customer service and expertly trained ...
Alarm Service Technician
Cleveland, OH · On-site
Driving to customer homes to perform service. Occasional lifting, carrying (up to 30 pounds ... Brinks Home recognizes the value of benefits for you and your family, so we offer a comprehensive ...
Alarm Service Technician
Cleveland, OH · On-site
Driving to customer homes to perform service. Occasional lifting, carrying (up to 30 pounds ... Brinks Home recognizes the value of benefits for you and your family, so we offer a comprehensive ...
Our platinum-grade protection is backed by award-winning customer service and expertly trained ... This role is responsible for ordering, receiving, re-stocking inventory and shipping Brinks Home ...
Our platinum-grade protection is backed by award-winning customer service and expertly trained ... This role is responsible for ordering, receiving, re-stocking inventory and shipping Brinks Home ...
Alarm Service Technician II
Daly City, CA · On-site
Driving to customer homes to perform service. Occasional lifting, carrying (up to 30 pounds ... Brinks Home recognizes the value of benefits for you and your family, so we offer a comprehensive ...
Alarm Service Technician II
Daly City, CA · On-site
Driving to customer homes to perform service. Occasional lifting, carrying (up to 30 pounds ... Brinks Home recognizes the value of benefits for you and your family, so we offer a comprehensive ...
Alarm Service Technician II
San Mateo, CA · On-site
Driving to customer homes to perform service. Occasional lifting, carrying (up to 30 pounds ... Brinks Home recognizes the value of benefits for you and your family, so we offer a comprehensive ...
Alarm Service Technician II
San Mateo, CA · On-site
Driving to customer homes to perform service. Occasional lifting, carrying (up to 30 pounds ... Brinks Home recognizes the value of benefits for you and your family, so we offer a comprehensive ...
Alarm Service Technician II
Detroit, MI · On-site
Driving to customer homes to perform service. Occasional lifting, carrying (up to 30 pounds ... Brinks Home recognizes the value of benefits for you and your family, so we offer a comprehensive ...
Alarm Service Technician II
Detroit, MI · On-site
Driving to customer homes to perform service. Occasional lifting, carrying (up to 30 pounds ... Brinks Home recognizes the value of benefits for you and your family, so we offer a comprehensive ...
Alarm Service Technician
Cleveland, OH · On-site
Driving to customer homes to perform service. Occasional lifting, carrying (up to 30 pounds ... Brinks Home recognizes the value of benefits for you and your family, so we offer a comprehensive ...
Alarm Service Technician
Cleveland, OH · On-site
Driving to customer homes to perform service. Occasional lifting, carrying (up to 30 pounds ... Brinks Home recognizes the value of benefits for you and your family, so we offer a comprehensive ...
Alarm Service Technician II
Detroit, MI · On-site
Driving to customer homes to perform service. Occasional lifting, carrying (up to 30 pounds ... Brinks Home recognizes the value of benefits for you and your family, so we offer a comprehensive ...
Alarm Service Technician II
Detroit, MI · On-site
Driving to customer homes to perform service. Occasional lifting, carrying (up to 30 pounds ... Brinks Home recognizes the value of benefits for you and your family, so we offer a comprehensive ...
Brinks Home Jobs Information
What is it like to work at Brinks Home?
Brinks Home is a company that values innovation, customer satisfaction, and teamwork, fostering a collaborative and dynamic work environment. As a leading home security provider, Brinks Home offers a structured team approach, with employees working together to design, install, and maintain security systems for residential and commercial clients. Working at Brinks Home may appeal to individuals who are passionate about technology, customer service, and making a positive impact on people's lives, with opportunities for career growth and professional development in a rapidly evolving industry.
What makes Brinks Home an attractive place to work?
Brinks Home is a leading home security and smart home solutions provider, offering a range of innovative products and services to protect and enhance customers' homes. The company's workplace culture values collaboration, innovation, and employee growth, with opportunities for professional development and advancement in a stable and secure environment. By joining Brinks Home, individuals can contribute to the company's mission of making homes safer and more connected, while also advancing their own careers in a dynamic and supportive work environment.
Do workers at Brinks Home get paid breaks?
Yes. Most people get paid breaks.
100% of people say they get paid breaks.
Based on data from 7 people who took the Breakroom Quiz between April 2025 and March 2026.
100% of people say they get paid breaks.
Based on data from 7 people who took the Breakroom Quiz between April 2025 and March 2026.
Does Brinks Home pay people when they’re sick?
Sometimes. Only some people get paid when they’re sick.
40% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 5 people who took the Breakroom Quiz between April 2025 and March 2026.
40% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 5 people who took the Breakroom Quiz between April 2025 and March 2026.
At Brinks Home, are sick days and vacation days separate paid time off?
Sick days and vacation days are used from the same paid time off.
100% of people say they have to use vacation days when they’re out sick.
Based on data from 5 people who took the Breakroom Quiz between July 2025 and March 2026.
100% of people say they have to use vacation days when they’re out sick.
Based on data from 5 people who took the Breakroom Quiz between July 2025 and March 2026.
Is the health insurance from Brinks Home affordable enough for their workers?
Most people say the health insurance costs are okay.
100% of people say the health insurance costs are okay
Based on data from 5 people who took the Breakroom Quiz between April 2025 and March 2026.
100% of people say the health insurance costs are okay
Based on data from 5 people who took the Breakroom Quiz between April 2025 and March 2026.
Do people get paid time off at Brinks Home?
Most people get paid time off work.
100% of people say they get paid time off.
Based on data from 6 people who took the Breakroom Quiz between July 2025 and March 2026.
100% of people say they get paid time off.
Based on data from 6 people who took the Breakroom Quiz between July 2025 and March 2026.
How easy is it to get time off at Brinks Home?
Most people find it easy to get time off.
100% of people report it’s easy to get time off.
Based on data from 6 people who took the Breakroom Quiz between April 2025 and March 2026.
100% of people report it’s easy to get time off.
Based on data from 6 people who took the Breakroom Quiz between April 2025 and March 2026.
How easy is it to take sick days at Brinks Home?
Some people find it hard to take sick days.
43% of people report that it’s hard to take time off if they are sick.
Based on data from 7 people who took the Breakroom Quiz between April 2025 and March 2026.
43% of people report that it’s hard to take time off if they are sick.
Based on data from 7 people who took the Breakroom Quiz between April 2025 and March 2026.
Do people at Brinks Home feel treated with respect by their managers?
Most people feel treated with respect by their managers.
100% of people say they’re treated with respect by their managers.
Based on data from 6 people who took the Breakroom Quiz between April 2025 and March 2026.
100% of people say they’re treated with respect by their managers.
Based on data from 6 people who took the Breakroom Quiz between April 2025 and March 2026.
Do people at Brinks Home get to take their breaks without interruption?
Most people get breaks without interruption.
100% of people report that they get to take their breaks without interruption.
Based on data from 7 people who took the Breakroom Quiz between April 2025 and March 2026.
100% of people report that they get to take their breaks without interruption.
Based on data from 7 people who took the Breakroom Quiz between April 2025 and March 2026.
Is it stressful to work at Brinks Home?
Some people feel stressed out here.
57% of people say they often feel stressed out at work.
Based on data from 7 people who took the Breakroom Quiz between April 2025 and March 2026.
57% of people say they often feel stressed out at work.
Based on data from 7 people who took the Breakroom Quiz between April 2025 and March 2026.
Do people at Brinks Home enjoy their jobs?
Most people enjoy their job.
67% of people report they enjoy their job.
Based on data from 6 people who took the Breakroom Quiz between April 2025 and March 2026.
67% of people report they enjoy their job.
Based on data from 6 people who took the Breakroom Quiz between April 2025 and March 2026.
Do people at Brinks Home recommend working with their team?
Not many people recommend working with their team.
71% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 7 people who took the Breakroom Quiz between April 2025 and March 2026.
71% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 7 people who took the Breakroom Quiz between April 2025 and March 2026.
Do people get enough training when they start at Brinks Home?
Some people didn’t get enough training when they started.
57% of people report they didn’t get enough training when they started working here.
Based on data from 7 people who took the Breakroom Quiz between April 2025 and March 2026.
57% of people report they didn’t get enough training when they started working here.
Based on data from 7 people who took the Breakroom Quiz between April 2025 and March 2026.
Do people think Brinks Home’s headquarters understands what’s happening where they work?
Most people think headquarters doesn’t understand what’s happening where they work.
80% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 5 people who took the Breakroom Quiz between April 2025 and January 2026.
80% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 5 people who took the Breakroom Quiz between April 2025 and January 2026.
Do workers feel well informed about how Brinks Home is doing?
Most people don’t feel well informed about how the company is doing.
80% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 5 people who took the Breakroom Quiz between April 2025 and January 2026.
80% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 5 people who took the Breakroom Quiz between April 2025 and January 2026.
What other companies are hiring for Customer Service Representative jobs?
What are the most popular jobs at Brinks Home?
What are the most popular categories at Brinks Home?
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Re-posted 26 days ago
Brinks Home rating
7.6
Based on 7 frontline employees who took The Breakroom Quiz
24th of 116 rated security
Job description
Brinks Home™ is a leader in the smart security industry, protecting over one million people across the U.S., Canada, and Puerto Rico. Our platinum-grade protection is backed by award-winning customer service and expertly trained professionals.
We strive for the highest standards for our customers while fostering a positive work environment for our employees. We create a culture that fosters innovation, celebrates creativity, and encourages authenticity. Join us and be part of a collaborative team that is relentless in our pursuit of security for life.
Position Overview:
We are currently seeking a determined Alarm Service Technician who embodies our core values: Service, Accountability, Customer Focus, Growth, and Integrity.
The Alarm Service Technician is a hands-on role. You will play an integral role in building and maintaining customer relationships. This role entails visiting customer sites throughout the workday installing, servicing, and inspecting low-voltage electronic security equipment.
Key Responsibilities:
- Experience with Alarm panels such as: 2GIG, Qolsys, Ademco, GE, DSC, DMP, and others.
- Ability to troubleshoot technical problems.
- Replace system components as assigned; panels, peripheral devices, audible/visual alarms, etc.
- Driving to customer homes to perform service. Occasional lifting, carrying (up to 30 pounds), pushing and/or pulling; some climbing and balancing; frequent stops, kneeling, crouching and/or crawling.
- Diagnose causes of problems or failures in systems for the purpose of identifying equipment and systems repair.
- Customer education and training including a system demonstration.
- Conduct a thorough walkthrough / site evaluation with the customer to review work order to make sure the system meets their needs and expectations.
- Install and test the operations of all equipment to ensure proper functionality and signal verification required to establish service.
- Identify opportunities to improve the use and functionality of the customers system and provide those recommendations.
- Maintain safety practices to prevent against injury and damage to property.
- Maintain a clean and organized workspace / job site, ensuring customers satisfaction after the interaction.
Requirements:
- H.S. Diploma or GED
- Good driving record and Valid driver’s license.
- Excellent customer service skills.
- Working knowledge of how an alarm system operates.
- Must be ok with climbing ladders and working at heights.
- Must be ok working in tight spaces such as crawlspaces, attics and basements.
- Low-voltage license or alarm installation certification
- NICET I
Benefits:
- Brinks Home recognizes the value of benefits for you and your family, so we offer a comprehensive and competitive benefits program:
- Medical, Dental, Vision, 401(k) with Employer Match, Paid Time Off & Paid Holidays, HSA/FSA, Life & AD&D Insurance, Disability Coverage, Maternity/Parental Leave, Mental & Physical Health Benefits, Employee Resource Groups, Volunteer Hours, Discounted Equipment & Monitoring, Employee Referral Program, and Continuing Education
- To learn more about our company culture and career opportunities, please visit our LinkedIn and Career Page.
Brinks Home provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
#equalopportunityemployer #veteranfriendly
What Brinks Home employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About Brinks Home
Sourced by ZipRecruiter
Through our high standards of customer care and protection, Brinks Home™ is a proven leader in smart home technology and residential security industries. Our service is guided by our relentless pursuit of protecting what matters most. We work to provide security and peace of mind to our nearly 1 million customers across North America.
Industry
Computer and electronic product manufacturing
Company size
1,001 - 5,000 Employees
Headquarters location
Dallas, TX, US
Year founded
1994