Job Summary:
Boston Dynamics is a leader in robotics engineering, and they are seeking a Manager for Documentation Systems to bridge technical writing and platform innovation. The role involves leading a team of Technical Writers and Platform Developers to create a seamless digital documentation experience that supports customer learning and development.
Responsibilities:
โข Manage and mentor a cross-functional team of Technical Writers and Developers, fostering a culture of collaboration, continuous learning, and technical excellence.
โข Own the roadmap for our documentation platform (CMS), ensuring it is robust, user-friendly, and integrated with the broader Boston Dynamics ecosystem.
โข Collaborate with Platform Developers to maintain and enhance the technical infrastructure, ensuring high availability and a modern "Docs-as-Code" workflow.
โข Partner with Technical Writers to establish style guides, taxonomies, and quality standards that make complex robotic concepts accessible to diverse audiences.
โข Act as the primary liaison between CL&D and engineering/product teams to ensure documentation platform features align with product release cycles.
โข Define and track key performance indicators (KPIs) for documentation health and platform engagement to drive informed system updates.
Qualifications:
Required:
โข 5+ years in technical documentation, content engineering, or platform management, with at least 2 years in a leadership or people-management role.
โข Familiarity with modern documentation tools (e.g., Markdown, Git, CMS) and an understanding of web development fundamentals.
โข Proven ability to align technical platform capabilities with high-level business goals (e.g., BDU brand alignment).
โข Exceptional ability to translate complex technical requirements into actionable project plans for both writers and engineers.
โข Experience in robotics, hardware, or high-tech software environments is a significant plus.
Preferred:
โข Deep familiarity with modern static site generators (e.g., Docusaurus) and Markdown-to-HTML workflows to drive a premium digital documentation experience.
โข Proficiency in managing structured content and web standards, including DITA XML, HTML5, and CSS, to ensure platform consistency and scalability.
โข Experience overseeing documentation lifecycles using Git or other robust change management systems to maintain version integrity across product releases.
โข Proven ability to lead cross-functional teams within Agile frameworks, utilizing Jira to manage complex project backlogs and sprint cycles effectively.
โข Experience architecting documentation systems that support localization and translation workflows for a global customer base.
โข Familiarity with integrating documentation platforms with CRM systems (e.g., Salesforce) to create a unified 360-degree customer success and learning experience.
Company:
Boston Dynamics is an engineering company that specializes in building dynamic robots and software for human simulation. It is a sub-organization of Hyundai Motor Company. Founded in 1992, the company is headquartered in Waltham, USA, with a team of 501-1000 employees. The company is currently Late Stage.