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Bloomberg Industry Group
Bloomberg Industry Group

60 Bloomberg Industry Group Research Associate Jobs Hiring Near You

Bloomberg Industry Group

Reporter, Associate

Arlington, VA ยท On-site

$70K - $88K/yr

Ability to use Bloomberg Industry Group publishing tools and other technology effectively with Bloomberg Industry Group training. * Excellent proofreading skills. You need to have: * Bachelor ...

Bloomberg Industry Group

START Reporter

Arlington, VA ยท On-site

$60K - $73K/yr

Ability to use Bloomberg Industry Group publishing system effectively with Bloomberg Industry Group training. * Excellent proofreading skills. Education: * Bachelor's degree with coursework in ...

Bloomberg Industry Group

START Reporter

Arlington, VA

$60K - $73K/yr

Ability to use Bloomberg Industry Group publishing system effectively with Bloomberg Industry Group training. * Excellent proofreading skills. Education: * Bachelor's degree with coursework in ...

Bloomberg Industry Group

START Reporter

Arlington, VA ยท On-site

$60K - $73K/yr

Ability to use Bloomberg Industry Group publishing system effectively with Bloomberg Industry Group training. * Excellent proofreading skills. Education: * Bachelor's degree with coursework in ...

Bloomberg Industry Group

START Reporter

Arlington, VA

$60K - $73K/yr

Ability to use Bloomberg Industry Group publishing system effectively with Bloomberg Industry Group training. * Excellent proofreading skills. Education: * Bachelor's degree with coursework in ...

Bloomberg Industry Group

START Reporter

Arlington, VA ยท On-site

$60K - $73K/yr

Ability to use Bloomberg Industry Group publishing system effectively with Bloomberg Industry Group training. * Excellent proofreading skills. Education: * Bachelor's degree with coursework in ...

Bloomberg Industry Group

START Reporter

Arlington, VA ยท On-site

$60K - $73K/yr

Ability to use Bloomberg Industry Group publishing system effectively with Bloomberg Industry Group training. * Excellent proofreading skills. Education: * Bachelor's degree with coursework in ...

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Infographic showing various Research Associate job openings at Bloomberg Industry Group in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 96% Physical, 2% Hybrid, and 2% Remote job distribution.

Technical Support Specialist I

Bloomberg Industry Group

Arlington, VA

$63K - $97K/yr

Full-time

Posted 25 days ago

Job description

The Technical Support Specialist I provides first-line product support by independently managing customer inquiries, troubleshooting issues, and delivering timely resolutions. This role develops expertise in Bloomberg Industry Group products while building strong customer relationships through exceptional service.

What You Will Do

  • Independently manage customer support requests frominitialcontact through resolution.

  • Troubleshoot product functionality, workflow, and configuration issues across assigned Bloomberg Industry Group products.

  • Deliver support through phone, email, live chat, and virtual meetings.

  • Research, analyze, and resolve customer issues while meeting established service levels.

  • Identifyreproducible software defects andsubmitdetailed documentation to Product and Engineering teams.

  • Escalate complex product or technical issues requiring advancedexpertise.

  • Provide customers with product guidance, best practices, and feature recommendations.

  • Collaborate with Product Management, Engineering, Customer Success, Professional Services, and Sales to resolve customer issues.

  • Maintainaccuratecustomer records and case documentation.

  • Contribute to internal knowledge articles and support documentation.

  • Participate in product launches, testing activities, and after-hourssupport whenrequired.

What You Need

  • Bachelor's degree or equivalent combination of education and experience.

  • 3-5years of client support or technical support experience.

  • Excellent troubleshooting and analytical skills.

  • Strong written and verbal communication skills.

  • Experience supporting SaaS or enterprise software preferred.

  • Ability to manage multiple priorities while delivering exceptional customer service.

Compensation Range:

$63,000.00-$97,000.00

Placement in the salary range will be decided upon completion of the interview process. Salary determination will be determined based on factors including but not limited to relevant experience, demonstrated skills related to the requirements of the role, education, certifications, and geographic location.


Equal Opportunity


Bloomberg Industry Group maintains a continuing policy of non-discrimination in employment. It is Bloomberg Industry Group's policy to provide equal opportunity and access for all persons, and the Company is committed to attracting, retaining, developing, and promoting the most qualified individuals without regard to age, ancestry, color, gender identity or expression, genetic predisposition or carrier status, marital status, national or ethnic origin, race, religion or belief, sex, sexual orientation, sexual and other reproductive health decisions, parental or caring status, physical or mental disability, pregnancy or maternity/parental leave, protected veteran status, status as a victim of domestic violence, or any other classification protected by applicable law ("Protected Characteristic"). Bloomberg prohibits treating applicants or employees less favorably in connection with the terms and conditions of employment, in all phases of the employment process, because of one or more Protected Characteristics ("Discrimination").

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