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Atlantic Group

19 Atlantic Group Customer Service Representative Jobs Hiring Near You

Atlantic Group

Service Coordinator

Waltham, MA · On-site

$23/hr

... Atlantic Group is hiring a Service Coordinator in Waltham, MA for our client, supporting customer ... Service Dispatch: Assign field service requests to the appropriate representatives based on ...

Atlantic Group

Client Service Associate

Boston, MA · On-site

$65K/yr

Monday to Friday (Hybrid) Atlantic Group is hiring a Client Service Associate in Boston, MA for our ... Maintain client records, update CRM systems, support AML/KYC documentation, and coordinate with ...

Atlantic Group

HR Coordinator (Temporary)

Manhattan, NY · On-site

$40 - $75/hr

Monday to Friday (Hybrid) Atlantic Group is hiring an HR Coordinator (Temporary) in New York, NY ... By submitting this application, you agree to our Terms of Service. People looking for jobs should ...

Atlantic Group

Data Entry Specialist (Temporary)

Boston, MA · On-site

$20 - $25/hr

Monday to Friday (In-Office) Atlantic Group is hiring a Data Entry Specialist (Temporary) in Boston ... By submitting this application, you agree to our Terms of Service. People looking for jobs should ...

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Atlantic Group

Executive Assistant

Manhattan, NY · On-site

$120K/yr

Monday to Friday, 8:30 AM - 6:30 PM Atlantic Group is hiring an Executive Assistant in New York, NY for our client, supporting a senior executive within a fast-paced financial services environment.

Atlantic Group

Executive Assistant

Greenwich, CT · On-site

$100K/yr

Monday to Friday (Hybrid) Atlantic Group is hiring an Executive Assistant in Stamford, CT for our ... Serve as the primary contact for building management and external service providers while ...

Atlantic Group

Executive Assistant (Finance)

Manhattan, NY · On-site

$100K/yr

Monday to Friday (Hybrid) Atlantic Group is hiring an Executive Assistant (Finance) in New York, NY ... The ideal candidate is an organized, proactive professional with financial services experience who ...

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Atlantic Group Jobs Information

What is it like to work at Atlantic Group?

Atlantic Group is a company that values collaboration and innovation, fostering a dynamic work environment where employees can share ideas and work together to achieve common goals.

The company's team structure is typically flat, with open communication channels and a focus on cross-functional collaboration, allowing employees to work on diverse projects and develop a wide range of skills. Atlantic Group's mission is to provide high-quality products and services, with a strong emphasis on customer satisfaction and continuous improvement.

Working at Atlantic Group may appeal to candidates who are looking for a challenging and rewarding career, with opportunities for professional growth and development in a fast-paced and innovative industry.

What makes Atlantic Group an attractive place to work?

Atlantic Group is a well-established and respected organization in its industry, known for its commitment to excellence and customer satisfaction. The company fosters a dynamic work environment that encourages collaboration, innovation, and continuous learning, with a focus on employee growth and development. By joining Atlantic Group, individuals can contribute to the company's mission and gain valuable experience, skills, and knowledge that can help them achieve their professional goals.

What other companies are hiring for Customer Service Representative jobs?

What are the most popular jobs at Atlantic Group?

Infographic showing various Customer Service Representative job openings at Atlantic Group in the United States as of August 2026, with employment types broken down into 79% Full Time, and 21% Temporary. Highlights an 95% Physical, and 5% Remote job distribution.

Service Coordinator

Atlantic Group

Waltham, MA • On-site

$23/hr

Other

Posted 7 days ago

Job description

  • Location: Waltham, Massachusetts
  • Type: Temporary
  • Job #50049
  • Salary: $23.00
Job Overview - Service Coordinator
Compensation: $23 - $25/hour
Location: Waltham, MA
Schedule: Monday to Friday (Hybrid)
Atlantic Group is hiring a Service Coordinator in Waltham, MA for our client, supporting customer service, technical support routing, field service dispatch, and scheduling operations. This entry-level role serves as a first point of contact for incoming service requests and coordinates assignments across field teams using CRM and scheduling systems. The ideal candidate brings strong customer service skills, technical aptitude, and the ability to manage multiple requests efficiently.
Responsibilities as the Service Coordinator:
  • Call Coordination: Manage incoming service calls and route customers to the appropriate technical support resources based on their needs.
  • Service Dispatch: Assign field service requests to the appropriate representatives based on established territories and coverage.
  • Scheduling Support: Coordinate field service schedules, assignments, and updates to support efficient service delivery.
  • CRM Management: Maintain accurate customer, product, service, and warranty information across CRM platforms.
  • Data Administration: Complete data entry, system updates, and routine processing tasks while maintaining accurate records.
  • Team Support: Assist customer service and field service teams with additional coordination and administrative needs as assigned.
Qualifications for the Service Coordinator:
  • Education: Associate degree is required, with a bachelor's degree preferred.
  • Experience: 1-3 years of experience in customer service, service coordination, dispatch, scheduling, or a related support role is required.
  • Industry Knowledge: Familiarity with technical support, field service, or service-based operations is preferred.
  • Technical Skills: Proficiency with Microsoft Excel and experience using CRM, scheduling, or service management systems are required.
  • Skills & Attributes: Strong phone communication, customer service, organization, interpersonal, and multitasking skills with an aptitude for learning technical products and processes.
Application Notice: Qualified candidates will be contacted within 2 business days of application. If an applicant does not meet the above criteria, Atlantic Group will keep your resume on file for future opportunities and may contact you for further discussion.
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  • By submitting this application, you agree to our Terms of Service.

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