Question 1

Do workers at Ascensus get paid breaks?

Accepted Answer

Yes. Most people get paid breaks.
79% of people say they get paid breaks.
Based on data from 24 people who took the Breakroom Quiz between November 2024 and July 2026.

Question 2

Does Ascensus pay people when they’re sick?

Accepted Answer

Yes. Most people get paid when they’re sick.
89% of people say they would get paid if they were sick but scheduled to work.
Based on data from 38 people who took the Breakroom Quiz between November 2024 and July 2026.

Question 3

At Ascensus, are sick days and vacation days separate paid time off?

Accepted Answer

Sick days and vacation days are used from the same paid time off.
90% of people say they have to use vacation days when they’re out sick.
Based on data from 21 people who took the Breakroom Quiz between June 2025 and July 2026.

Question 4

Is the health insurance from Ascensus affordable enough for their workers?

Accepted Answer

Most people say the health insurance costs are okay.
92% of people say the health insurance costs are okay
Based on data from 25 people who took the Breakroom Quiz between March 2025 and July 2026.

Question 5

Do people get paid time off at Ascensus?

Accepted Answer

Most people get paid time off work.
95% of people say they get paid time off.
Based on data from 22 people who took the Breakroom Quiz between June 2025 and July 2026.

Question 6

Do workers at Ascensus worry about hours?

Accepted Answer

Most people don’t worry about getting enough hours.
94% of people report they don’t worry about getting enough hours.
Based on data from 16 people who took the Breakroom Quiz between November 2024 and August 2025.

Question 7

Do Ascensus workers get to choose the shifts they work?

Accepted Answer

Some people don’t get to choose which shifts they work.
42% report that they don’t have enough control over which shifts they work.
Based on data from 19 people who took the Breakroom Quiz between November 2024 and August 2025.

Question 8

How easy is it for Ascensus workers to change shifts?

Accepted Answer

Most people find it easy to change shifts.
67% of people report that it’s easy to change shifts if they need to.
Based on data from 9 people who took the Breakroom Quiz between December 2024 and August 2025.

Question 9

How easy is it to get time off at Ascensus?

Accepted Answer

Most people find it easy to get time off.
91% of people report it’s easy to get time off.
Based on data from 34 people who took the Breakroom Quiz between November 2024 and July 2026.

Question 10

Do Ascensus managers change schedules at the last minute?

Accepted Answer

Most managers don’t change people’s schedules at the last minute.
100% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 18 people who took the Breakroom Quiz between November 2024 and August 2025.

Question 11

Do jobs at Ascensus spill into time workers aren’t paid for?

Accepted Answer

Rarely. The job doesn't usually spill into unpaid time.
18% of people report that their job takes up time that they don’t get paid for.
Based on data from 17 people who took the Breakroom Quiz between November 2024 and August 2025.

Question 12

How easy is it to take sick days at Ascensus?

Accepted Answer

Most people find it easy to take sick days.
89% of people report that it’s easy to take time off if they are sick.
Based on data from 37 people who took the Breakroom Quiz between November 2024 and July 2026.

Question 13

Is working at Ascensus good if you’re a parent or caregiver?

Accepted Answer

Most parents and caregivers say this is a good place to work.
93% of people who care for a child or other relative report this is a good place to work.
Based on data from 15 people who took the Breakroom Quiz between December 2024 and July 2026.

Question 14

Do people at Ascensus feel treated with respect by their managers?

Accepted Answer

Most people feel treated with respect by their managers.
80% of people say they’re treated with respect by their managers.
Based on data from 35 people who took the Breakroom Quiz between December 2024 and July 2026.

Question 15

Do people at Ascensus get to take their breaks without interruption?

Accepted Answer

Most people get breaks without interruption.
74% of people report that they get to take their breaks without interruption.
Based on data from 38 people who took the Breakroom Quiz between November 2024 and July 2026.

Question 16

Is it stressful to work at Ascensus?

Accepted Answer

Most people feel stressed out here.
76% of people say they often feel stressed out at work.
Based on data from 37 people who took the Breakroom Quiz between November 2024 and July 2026.

Question 17

Do people at Ascensus enjoy their jobs?

Accepted Answer

Only some people enjoy their job.
39% of people report they don’t enjoy their job.
Based on data from 31 people who took the Breakroom Quiz between November 2024 and July 2026.

Question 18

Do people at Ascensus recommend working with their team?

Accepted Answer

Only some people recommend working with their team.
51% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 39 people who took the Breakroom Quiz between November 2024 and July 2026.

Question 19

Do people get enough training when they start at Ascensus?

Accepted Answer

Some people didn’t get enough training when they started.
44% of people report they didn’t get enough training when they started working here.
Based on data from 36 people who took the Breakroom Quiz between November 2024 and July 2026.

Question 20

Do people get support to advance at Ascensus?

Accepted Answer

Only some people are given support to advance their career here.
In the last year, 39% of people report not being given support to advance their career here.
Based on data from 33 people who took the Breakroom Quiz between November 2024 and July 2026.

Question 21

Do people think Ascensus’s headquarters understands what’s happening where they work?

Accepted Answer

Most people think headquarters doesn’t understand what’s happening where they work.
90% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 30 people who took the Breakroom Quiz between November 2024 and April 2026.

Question 22

Do workers feel well informed about how Ascensus is doing?

Accepted Answer

Most people feel well informed about how the company is doing.
75% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 32 people who took the Breakroom Quiz between November 2024 and June 2026.

Ascensus

Customer Service Representative

Customer Service Representative

Customer Service Representative

Customer Service Representative

Customer Service Representative

Customer Service Representative

Account Services Representative

Account Services Representative

Account Services Representative

Account Services Representative

Account Services Representative

Account Services Representative

Account Services Representative

Account Services Representative

Account Services Representative

Account Services Representative

Account Services Representative

Account Services Representative

Bilingual Call Center Representative

Bilingual Call Center Representative

Bilingual Call Center Representative

Bilingual Call Center Representative

Bilingual Call Center Representative

Bilingual Call Center Representative

Bilingual Call Center Representative

Bilingual Call Center Representative

Bilingual Call Center Representative

Bilingual Call Center Representative

Bilingual Call Center Representative

Bilingual Call Center Representative

Bilingual Call Center Representative

Bilingual Call Center Representative

Bilingual Call Center Representative

Bilingual Call Center Representative

Bilingual Call Center Representative

Bilingual Call Center Representative

Bilingual Call Center Representative

Bilingual Call Center Representative

Bilingual Call Center Representative

Bilingual Call Center Representative

Customer Service Representative

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Job description

What Ascensus employees say

Get the real story on frontline employers

Pay

Most people get paid breaks

Most people get paid when they’re sick

The job rarely spills into unpaid time

Benefits

Sick days use up paid time off

Most people say they can afford the health insurance

Most people get paid time off

Hours and flexibility

Most people don’t worry about their hours

Only some people can choose their shifts

Easy to change shifts

Workplace

Most people feel treated with respect

Most people get breaks without interruption

Most people are stressed out

About Ascensus

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