55 Artera Customer Support Engineer Jobs Hiring Near You

• Revenue Recognition Ownership: Own the revenue recognition schedule across SaaS subscriptions, usage-based fees, and professional services, ensuring full ASC 606 compliance.
• Contract Analysis: Review customer contracts to determine treatment for multiple performance obligations, variable consideration, contract modifications, and renewals across complex arrangements (multi-product deals, pilots, expansions).
• Agentic AI in Finance: Design and implement agentic AI solutions (e.g., Claude Code) to automate invoicing, reconciliations, and revenue recognition workflows — improving accuracy, scalability, and close speed.
• Billing & Deferred Revenue: Oversee NetSuite invoicing for recurring and usage-based billing; maintain and reconcile deferred revenue schedules and contract liabilities for multi-year agreements.
• Close & Reporting: Execute month-end close for revenue accounts, prepare reconciliations and journal entries, and deliver trend, cohort, and variance commentary for executive and board reporting.
• Cross-Functional Partnership: Serve as the technical accounting point of contact for Sales, Customer Success, RevOps, and FP partner on SaaS metrics (ARR, MRR, NDR, bookings-to-revenue).
• Policy & Controls: Develop ASC 606 policies and SOX-compliant documentation for revenue, billing, and order-to-cash; serve as primary liaison to external auditors on revenue matters.
• Systems & Automation: Collaborate with IT, RevOps, and Engineering on NetSuite enhancements, billing system integrations, and revenue recognition automation as Artera scales.

• Education: Bachelor's degree in Accounting, Finance, or related field
• Accounting Tenure: 4–7 years of progressive accounting experience with substantial focus on revenue recognition in a SaaS, software, or technology environment.
• ASC 606 Expertise: Deep working knowledge of ASC 606 as applied to SaaS and subscription models, including multi-element contracts, variable consideration, modifications, and renewals.
• GAAP & Reporting: Strong knowledge of GAAP and financial reporting requirements.
• Agentic AI Fluency: Demonstrable ability to leverage agentic AI tools (such as Claude Code) to automate accounting and revenue workflows — specifically invoicing and revenue recognition.
• Systems Depth: Hands-on experience with NetSuite (or comparable cloud ERP) and Salesforce, including revenue management workflows.
• Industry Background: Prior experience in high-growth SaaS, healthcare technology, or B2B software.
• Analytical Toolkit: Advanced Excel and Google Sheets (formulas, pivot tables, lookups, data analysis).

• CPA + Big 4: Active CPA in good standing, with Big 4 or national public accounting experience covering SaaS, software, or healthcare tech clients.
• Healthcare Tech Exposure: Digital health background with HIPAA familiarity and understanding of EMR/EHR integration and healthcare buyer dynamics.
• Public + Private Mix: Combination of public and private accounting experience — technical rigor paired with operational pragmatism.
• Rev-Rec Tooling: Experience with RevPro, Zuora Revenue, Certinia, or similar revenue recognition platforms.
• Scale Stage Experience: Supported a company through rapid growth, venture financing, or IPO/public-company readiness; familiarity with SaaS unit economics (ARR, NDR, CAC payback, LTV) and quote-to-cash.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.