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Artech Design Group

67 Artech Customer Service Representative Jobs Hiring Near You

HNTB Corporation

Design Group Director

Minneapolis, MN · On-site

$189.63K - $302.91K/yr

... service. The number of employees directly and indirectly supervised by the Group Director ... design, specifications and plan preparation. * Leads a group including the direct and indirect ...

Artech

Customer Service Representative

Austin, TX · On-site

$15.75 - $21.50/hr

Customer Service Representative Roles and responsibilities: * Must be local to Austin Must be available for any 8 hour shift from 7 am to 7 pm. * We are unable to accommodate schedule change requests ...

Artech

Customer Service Representative

Austin, TX · On-site

$15.75 - $21.50/hr

Customer Service Representative Location: Austin, TX (On-site) Roles and responsibilities: * Must be local to Austin Must be available for any 8 hour shift from 7 am to 7 pm. * We are unable to ...

Addison Group

Customer Service Representative

Medinah, IL · Hybrid

$22 - $24/hr

Addison Group is partnering with our client, a well-established organization within the manufacturing space, to hire a Customer Service Representative Sales Support to join their team on a contract ...

Tekwissen

Customer Service Representative

Amherst, MA · On-site

$15.75 - $21.50/hr

Overview: TekWissen Group is a workforce management provider throughout the USA and many other ... Customer Service Representative Work Location: Amherst, MA 01002 Duration: 9 Months Job Type:

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Artech Design Group Jobs Information

What are the key skills and qualifications needed to thrive as a Customer Service Representative, and why are they important?

To thrive as a Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and basic office applications is commonly required. Patience, active listening, and a positive attitude are crucial soft skills that help build rapport with customers. These skills and qualities ensure efficient resolution of customer issues, foster customer loyalty, and contribute to overall business success.

What are some common challenges Customer Service Representatives face, and how can they be overcome?

Customer Service Representatives often encounter challenges such as handling difficult customers, managing high call volumes, and staying updated on product or service changes. Effective communication, active listening, and patience are essential for resolving conflicts and maintaining professionalism. Regular training, support from team leads, and using knowledge bases can help representatives stay informed and deliver accurate assistance. Building strong relationships with colleagues also fosters a supportive environment where challenges can be addressed collaboratively.

What are customer service representatives?

Customer service representatives are professionals who interact with customers on behalf of a company to address inquiries, resolve issues, and provide information about products or services. They may communicate with customers via phone, email, live chat, or in person. Their primary goal is to ensure customer satisfaction, handle complaints effectively, and maintain a positive company image. These representatives often work in call centers, retail stores, or remotely. Good communication and problem-solving skills are essential for success in this role.

Can I work in Amazon from home?

Customer Service Representatives at Amazon can often work remotely, depending on the role and location. Remote positions typically require good communication skills, a reliable internet connection, and sometimes specific equipment or certifications. Availability of work-from-home options varies by position and geographic region.

What is the difference between Customer Service Representative vs Call Center Agent?

AspectCustomer Service RepresentativeCall Center Agent
Required CredentialsHigh school diploma or equivalent; customer service skillsHigh school diploma or equivalent; communication skills
Work EnvironmentOffice, retail, or remote settings; direct customer interactionCall centers, remote or office; primarily phone-based
Employer & Industry UsageRetail, telecom, banking, healthcareTelecom, tech support, insurance
Common Search & ComparisonCustomer Service RepresentativeCall Center Agent

Customer Service Representatives and Call Center Agents both handle customer interactions, often via phone or in person. While they share similar skills and work environments, Customer Service Representatives typically provide broader support across multiple channels, whereas Call Center Agents focus mainly on phone-based support. Understanding these differences helps job seekers find roles aligned with their skills and preferences.

What is it like to work at Artech?

Artech is a global IT consulting and staffing company that values a collaborative and dynamic work environment, fostering a culture of innovation and teamwork.

The company's team structure is designed to support a client-centric approach, with a flat organizational hierarchy and a focus on empowering employees to take ownership of their projects. Artech's offices are equipped with modern amenities and technology, providing a comfortable and productive workspace for employees.

Working at Artech may appeal to candidates who are looking for a challenging and rewarding career in the IT industry, with opportunities for professional growth and development in a fast-paced and global environment.
What other companies are hiring for Customer Service Representative jobs?
What are the most popular jobs at Artech?
What are the most popular categories at Artech?
Infographic showing various Customer Service Representative job openings at Artech in the United States as of May 2026, with employment types broken down into 25% Full Time, and 75% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution.
Design Group Director

Design Group Director

HNTB Corporation

Minneapolis, MN • On-site

$189.63K - $302.91K/yr

Full-time

Posted 14 days ago

HNTB rating

9.2

Company rating: 9.2 out of 10

Based on 21 frontline employees who took The Breakroom Quiz

Job description

What We're Looking For
Our HNTB Minnesota team is growing! We are seeking a dynamic, engaging leader to join our team as a Design Group Director over our structures, roadway, and transit teams. This role will report directly to the Office Leader and is an amazing opportunity to push your career to the next level by joining the management team of one of HNTB's most dynamic and promising offices.
You'll have opportunities that stretch beyond Minnesota, including the chance to grow with our employee-owned company into greater leadership responsibilities. At HNTB, you can create a career that is meaningful to you while building communities that matter to all of us. For more than a century, we have been delivering solutions for some of the largest, most complex infrastructure projects across the country. With our historic growth, it is an exciting time to join our team of employee-owners.
The details: This opportunity entails being responsible for leading a multi-discipline group in the design, development and delivery of project tasks while managing scope, budget, and quality control. Oversees departments and sections financial metrics to ensure adherence with the group's goals and in align with office expectations. The Group Director collaborates with the office and division leadership to apply the firm's strategic sales and planning approaches while assisting with project pursuits and proposals. This position coordinates project priorities, staffing schedules, and staff assignments to ensure clients are provided the proper resources at the appropriate time. Responsible for technical coaching and mentoring and efficient, productive utilization of staff in providing high-quality service. The number of employees directly and indirectly supervised by the Group Director - Engineering is at least 25 but typically 35 - 40 or more.
What You'll Do:
  • Directs and supervises the development and management of the operating budgets for the departments within the Group and coordination with the office's budget.
  • Responsible for the oversight of the group (multiple departments) activities, establish priorities and assign staff to projects. Collaborate with other groups, offices and divisions on work-sharing needs and opportunities.
  • Drives the implementation of the firm's strategic plan and HNTB's Sophisticated Sales Approach (SSA) process on project pursuits and markets with the Group and office, including development of strategic planning strategies.
  • Drives the implementation of the firm's contracting (SCA) process through project delivery and contracting activities including scope, work plan and fee reviews for all contracting activities impacting the group.
  • Drives the implementation of the firm's project delivery (SDA) process including Work Planning, Monthly Project Reviews and other project performance methods to ensure quality work, on time, on schedule, to the client's satisfaction.
  • Assists in marketing responsibilities, including client discovery, proposal generation, interviews, and win-to-work activities
  • Maintains client contacts to ensure client satisfaction. Leads and assists in sales and marketing efforts for department's growth.
  • Assists in the development and execution of the office strategic plan. May participate of the Office Leadership Team (OLT)
  • Recruits, hires, develops and retains department staff within the group, including supporting Department Managers with the development of plans for staff reporting, performance and compensation reviews, and succession planning.
  • Manages assigned project management activities (project scope, schedule, budget and quality management) and performs technical discipline tasks including research, reports, design, specifications and plan preparation.
  • Leads a group including the direct and indirect supervision of at least 25 but typically 35 - 40 or more employees.
  • Performs other duties as assigned.

What You'll Need:
  • Bachelor's degree in engineering with 12 years of practical experience including 4 years of supervisory experience

What We Prefer:
  • Master's degree
  • 20 years practical experience
  • 6 years supervisory experience
  • Professional Engineer (PE) certification
  • Project Management Professional (PMP)
  • Other professional certifications such as American Institute of Certified Planners (AICP) or SAVE International Certified Value Specialist (CVS)

Additional Information
Click here for benefits information: HNTB Total Rewards
Click here to learn more about Equal Opportunity Employer/Disability/Veteran
Visa sponsorship is not available for this position.
#JEK #ProgramManagement #LI-JK1
Locations:
Minneapolis, MN
The approximate pay range for Minnesota is $189,626.70 - $302,910.19. Please note that the pay range provided is a good faith estimate for the position at the time of posting. Actual compensation will be dependent on factors, including but not limited to, the individual's qualifications, experience, knowledge, skills, and abilities as well as physical work location within the state.
The approximate nation wide pay range for this position is $180,596.86 - $360,607.36. Please note that the pay range provided is a good faith estimate for the position at the time of posting. Actual compensation will be dependent on factors, including but not limited to, the individual's qualifications, experience, knowledge, skills, and abilities as well as physical work location within the state.
NOTICE TO THIRD-PARTY AGENCIES:
HNTB does not accept unsolicited resumes from recruiters or agencies. Any staffing/employment agency, person or entity that submits an unsolicited resume to this site does so with the understanding that the applicant's resume will become the property of HNTB. HNTB will have the right to hire that applicant at its discretion and without any fee owed to the submitting staffing/employment agency, person or entity. Staffing/employment agencies who have fee agreements with HNTB must submit applicants to the designated HNTB recruiter to be eligible for placement fees.

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About HNTB

Sourced by ZipRecruiter

At HNTB, you can create a career that is meaningful to you while building communities that matter to all of us. For more than a century, we have been delivering solutions for some of the largest, most complex infrastructure projects across the country. With our historic growth, it is an exciting time to join our team of employee-owners.

Company size

1,001 - 5,000 Employees

Headquarters location

Kansas City, MO, US

Year founded

1914

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