Artech Design Group

67 Artech Customer Service Representative Jobs Hiring Near You

Experience interacting with customer process consultants and business SMEs to gather business and ... Applicants must be able to work directly for Artech on W2. Preferred Skills & Qualifications

Experience interacting with customer process consultants and business SMEs to gather business and ... Applicants must be able to work directly for Artech on W2. Preferred Skills & Qualifications

Function of the Group: Mitigating Risk. Industry Background: MSP/Onboarding Experience, Customer Service Experience. Roles and Responsibilities: Reporting, Clean Up Efforts, Audit.

Data Analyst - I

Columbus, OH · Hybrid

$30 - $35/hr

... support Corporate Data Services. This role focuses on delivering data analysis and business ... Develop and maintain data mapping documents and data design artifacts * Translate business needs ...

About the job Customer Service Representative Are you looking for an opportunity for a career in ... The Role: Lose Design, a multi-disciplinary design firm, is seeking a dynamic and organized ...

Customer Service Representative

Brooklyn Park, MN · On-site

$16.75 - $22.75/hr

Triangle Dies & Supplies (DFC Manufacturing Group) Location: Brooklyn Park, MN Job Type ... If you enjoy being the key connection between customers, sales, design/CAD, and production-and you ...

Customer Service

Jasper, IN · On-site

$14.25 - $19.50/hr

... Group, customer service isn't just about answering questions-it's about owning the experience and delivering solutions. We work as one team to support our dealers, reps, and customers with clarity ...

Customer Service Representative

Chicago, IL

$16.50 - $22.50/hr

Customer Service Representative The Royal Group, a subsidiary of Schwarz Partners, is currently ... design, production, and sales teams to provide value added solutions. The Royal Group's mission is ...

Customer Service Representative (Job ID: 37249615) Location: Jacksonville, FL (Onsite training → Hybrid) Duration: 12 Months Pay: $18-$20/hr Role Summary Customer Service Rep responsible for order ...

next page

Showing results 1-20

Artech Design Group Jobs Information

What are the key skills and qualifications needed to thrive as a Customer Service Representative, and why are they important?

To thrive as a Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and basic office applications is commonly required. Patience, active listening, and a positive attitude are crucial soft skills that help build rapport with customers. These skills and qualities ensure efficient resolution of customer issues, foster customer loyalty, and contribute to overall business success.

What are some common challenges Customer Service Representatives face, and how can they be overcome?

Customer Service Representatives often encounter challenges such as handling difficult customers, managing high call volumes, and staying updated on product or service changes. Effective communication, active listening, and patience are essential for resolving conflicts and maintaining professionalism. Regular training, support from team leads, and using knowledge bases can help representatives stay informed and deliver accurate assistance. Building strong relationships with colleagues also fosters a supportive environment where challenges can be addressed collaboratively.

What are customer service representatives?

Customer service representatives are professionals who interact with customers on behalf of a company to address inquiries, resolve issues, and provide information about products or services. They may communicate with customers via phone, email, live chat, or in person. Their primary goal is to ensure customer satisfaction, handle complaints effectively, and maintain a positive company image. These representatives often work in call centers, retail stores, or remotely. Good communication and problem-solving skills are essential for success in this role.

Can I work in Amazon from home?

Customer Service Representatives at Amazon can often work remotely, depending on the role and location. Remote positions typically require good communication skills, a reliable internet connection, and sometimes specific equipment or certifications. Availability of work-from-home options varies by position and geographic region.

What is the difference between Customer Service Representative vs Call Center Agent?

AspectCustomer Service RepresentativeCall Center Agent
Required CredentialsHigh school diploma or equivalent; customer service skillsHigh school diploma or equivalent; communication skills
Work EnvironmentOffice, retail, or remote settings; direct customer interactionCall centers, remote or office; primarily phone-based
Employer & Industry UsageRetail, telecom, banking, healthcareTelecom, tech support, insurance
Common Search & ComparisonCustomer Service RepresentativeCall Center Agent

Customer Service Representatives and Call Center Agents both handle customer interactions, often via phone or in person. While they share similar skills and work environments, Customer Service Representatives typically provide broader support across multiple channels, whereas Call Center Agents focus mainly on phone-based support. Understanding these differences helps job seekers find roles aligned with their skills and preferences.

What is it like to work at Artech?

Artech is a global IT consulting and staffing company that values a collaborative and dynamic work environment, fostering a culture of innovation and teamwork.

The company's team structure is designed to support a client-centric approach, with a flat organizational hierarchy and a focus on empowering employees to take ownership of their projects. Artech's offices are equipped with modern amenities and technology, providing a comfortable and productive workspace for employees.

Working at Artech may appeal to candidates who are looking for a challenging and rewarding career in the IT industry, with opportunities for professional growth and development in a fast-paced and global environment.
What other companies are hiring for Customer Service Representative jobs?
What are the most popular categories at Artech?
Infographic showing various Customer Service Representative job openings at Artech in the United States as of May 2026, with employment types broken down into 25% Full Time, and 75% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution.

APIM with LLM Integration || Onsite : Columbus , OH

Artech

Columbus, OH • On-site

Other

This job post has expired today. Applications are no longer accepted.


Job description

Artech is currently seeking to add to the below position
Job Title: APIM with LLM Integration
Job ID: 26-09304
Location: Onsite : Columbus , OH
Job Description:
Job Description
APIM platforms-particularly Azure API Management- And Work on specialized policies designed for LLM workloads:
API Architecture & Design: Lead the design and deployment of scalable API solutions, defining the architecture for gateways, analytics, and security.
Lifecycle Management: Oversee the full API lifecycle, including design (OpenAPI/Swagger), versioning, testing, deployment, and retirement.
Security & Compliance: Implement and enforce security protocols such as OAuth 2.0, JWT, TLS, and IP filtering. Configure authentication and authorization policies in APIM to protect sensitive data.
Policy Development: Create and manage APIM policies for rate limiting, throttling, caching, and data transformation (JSON to XML).
Service Integration: Integrate APIM with other Azure PaaS services, including Azure Functions, Logic Apps, Service Bus, and Event Grid.
Performance Monitoring: Utilize Azure Monitor and Application Insights to analyze API performance, troubleshoot latency, and optimize service efficiency.
Automation (DevOps): Drive CI/CD practices using tools like Azure DevOps or GitHub Actions to automate API deployments across environments.
Developer Engagement: Manage the Azure APIM Developer Portal, providing documentation and access controls for internal and external developers.
Please apply on our company website ( www.artechinfo.com ) with reference to job ID, or contact me at Muskan.Kakkar@artech.com, (PR email ID)