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Arbella Insurance
Arbella Insurance

52 Arbella Insurance Group Product Development Manager Jobs Hiring Near You

Arbella Insurance Group

AVP Sales & Marketing

Quincy, MA · On-site

$225K - $275K/yr

Open to an insurance background in Underwriting, Product and Business Development. * Proven success ... management, business development and revenue growth. * Strong leadership experience and able to ...

Arbella Insurance

Underwriting Technician

Quincy, MA · On-site

$31.84/hr

... insurance, with at least 2 years practical exposure to assistant underwriting. * Experience in Cogen, Plis, Arbella.com, team track is helpful * Strong customer service, negotiation, time management ...

Arbella Insurance Group

Underwriting Technician

Quincy, MA · On-site

$31.84/hr

... insurance, with at least 2 years practical exposure to assistant underwriting. * Experience in Cogen, Plis, Arbella.com, team track is helpful * Strong customer service, negotiation, time management ...

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Arbella Insurance Jobs Information

Does Arbella Insurance pay people when they’re sick?

Yes. Most people get paid when they’re sick.
100% of people say they would get paid if they were sick but scheduled to work.
Based on data from 10 people who took the Breakroom Quiz between November 2024 and May 2026.

At Arbella Insurance, are sick days and vacation days separate paid time off?

Sick days and vacation days are used from the same paid time off.
100% of people say they have to use vacation days when they’re out sick.
Based on data from 6 people who took the Breakroom Quiz between August 2025 and May 2026.

Is the health insurance from Arbella Insurance affordable enough for their workers?

Most people say the health insurance costs are okay.
100% of people say the health insurance costs are okay
Based on data from 5 people who took the Breakroom Quiz between April 2025 and May 2026.

Do people get paid time off at Arbella Insurance?

Most people get paid time off work.
100% of people say they get paid time off.
Based on data from 6 people who took the Breakroom Quiz between August 2025 and May 2026.

Do Arbella Insurance workers get to choose the shifts they work?

Most people get to choose which shifts they work.
80% report that they have enough control over which shifts they work.
Based on data from 5 people who took the Breakroom Quiz between November 2024 and September 2025.

How easy is it to get time off at Arbella Insurance?

Most people find it easy to get time off.
73% of people report it’s easy to get time off.
Based on data from 11 people who took the Breakroom Quiz between November 2024 and May 2026.

Do jobs at Arbella Insurance spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
17% of people report that their job takes up time that they don’t get paid for.
Based on data from 6 people who took the Breakroom Quiz between November 2024 and September 2025.

How easy is it to take sick days at Arbella Insurance?

Most people find it easy to take sick days.
82% of people report that it’s easy to take time off if they are sick.
Based on data from 11 people who took the Breakroom Quiz between November 2024 and May 2026.

Do people at Arbella Insurance feel treated with respect by their managers?

Most people feel treated with respect by their managers.
92% of people say they’re treated with respect by their managers.
Based on data from 13 people who took the Breakroom Quiz between November 2024 and May 2026.

Do people at Arbella Insurance get to take their breaks without interruption?

Most people get breaks without interruption.
90% of people report that they get to take their breaks without interruption.
Based on data from 10 people who took the Breakroom Quiz between November 2024 and May 2026.

Is it stressful to work at Arbella Insurance?

Some people feel stressed here.
62% of people say they often feel stressed at work.
Based on data from 13 people who took the Breakroom Quiz between November 2024 and May 2026.

Do people at Arbella Insurance enjoy their jobs?

Most people enjoy their job.
69% of people report they enjoy their job.
Based on data from 13 people who took the Breakroom Quiz between November 2024 and May 2026.

Do people at Arbella Insurance recommend working with their team?

Only some people recommend working with their team.
62% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 13 people who took the Breakroom Quiz between November 2024 and May 2026.

Do people get enough training when they start at Arbella Insurance?

Most people got enough training when they started.
75% of people report they got enough training when they started working here.
Based on data from 12 people who took the Breakroom Quiz between November 2024 and May 2026.

Do people get support to advance at Arbella Insurance?

Most people are given support to advance their career here.
In the last year, 70% of people report being given support to advance their career here.
Based on data from 10 people who took the Breakroom Quiz between December 2024 and March 2026.

Do people think Arbella Insurance’s headquarters understands what’s happening where they work?

Most people think headquarters understands what’s happening where they work.
54% of people think that this employer’s headquarters or owners have a good understanding of what’s really happening where they work.
Based on data from 13 people who took the Breakroom Quiz between November 2024 and May 2026.

Do workers feel well informed about how Arbella Insurance is doing?

Most people feel well informed about how the company is doing.
92% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 13 people who took the Breakroom Quiz between November 2024 and May 2026.

What other companies are hiring for Product Development Manager jobs?

What are the most popular jobs at Arbella Insurance Group?

Contact Center Business Technician

Arbella Insurance Group

Quincy, MA • On-site

$30.77/hr

Full-time

Posted 5 days ago

Arbella Insurance rating

9.0

Company rating: 9.0 out of 10

Based on 13 frontline employees who took The Breakroom Quiz

38th of 315 rated insurance

Job description

The Arbella Contact Center Business Technician serves as a subject matter expert in a contact center regarding process, workflow, and the ownership of escalating and resolving complex issues. This individual is responsible for proper root cause analysis, problem resolution and continuous improvements. The ideal candidate is highly intuitive and can identify system and process anomalies; escalating issues appropriately. The Contact Center Business Technician position offers a unique understanding on how the different functions of the department work together to support our internal and external customers as well as organizational initiatives. This individual will be required to obtain a MA and CT Producer's License if working in the Arbella Service Center.
Key Responsibilities
  • Able to gain a strong understanding of operational processes and services, with the ability to clearly communicate in both verbal and written form
  • Process complex transactions within established quality and productivity guidelines while maintaining or exceeding established Arbella service standards
  • Might represent Operations during requirements and testing of new or existing system or vendor functionality
  • Is available as an ongoing resource for questions
  • Analyze workflows and suggest process improvements for job related procedures to advance our customer service and satisfaction
  • Escalates system and procedural anomalies timely and appropriately while participating in the solution
  • Analyze and correct internal and state agency error reports timely and accurately
  • Incorporates new procedures to align with compliance changes
  • Act as Subject Matter Expert for specific areas of responsibility on projects
  • Tests and maintains current workflow documentation and procedures for areas of responsibility
  • Conducts quality review of department with a focus on analyzing trends
  • Appropriately prioritizes and distributes work to support department and business areas in maximizing production and key performance indicators
  • Plan, analyze, evaluate, and implement solutions to improve the efficiency and quality of business processes and procedures to enhance the customer experience
  • Prepare periodic reports for management, as necessary or requested
  • Understand how to use data to interpret information, communicate findings and provide recommendations
  • Able to effectively train complex materials while adapting to a variety of learning styles
  • Actively contributes to or leads initiatives and/or projects
  • Demonstrate sense of urgency and ownership with production issues.
  • Contributes to department productivity as assigned or needed

Requirements:
2-3 years customer service or claim experience required in multiple lines of business preferred. Strong interpersonal skills, ability to adapt and work with a variety of people and learning styles. Analytical with a strong ability to recognize trends and problem solve. Highly detailed and organized, skilled in time management.
Our current reasonable and good faith estimate of the annual salary or hourly wage range for this position is approximately $54,000 ($28.65 an hour) - $58,000 ($30.77 an hour) based on a variety of factors including, but not limited to, relevant skills and experience, educational background and certifications, performance and qualifications, market demand for the role and other organizational needs.
Please note: The advertised pay range is not a guarantee or promise of a specific wage.

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