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47 Arbella Insurance Group Customer Service Representative Jobs Hiring Near You

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Arbella Insurance Jobs Information

Does Arbella Insurance pay people when they’re sick?

Yes. Most people get paid when they’re sick.
100% of people say they would get paid if they were sick but scheduled to work.
Based on data from 10 people who took the Breakroom Quiz between November 2024 and May 2026.

At Arbella Insurance, are sick days and vacation days separate paid time off?

Sick days and vacation days are used from the same paid time off.
100% of people say they have to use vacation days when they’re out sick.
Based on data from 6 people who took the Breakroom Quiz between August 2025 and May 2026.

Is the health insurance from Arbella Insurance affordable enough for their workers?

Most people say the health insurance costs are okay.
100% of people say the health insurance costs are okay
Based on data from 5 people who took the Breakroom Quiz between April 2025 and May 2026.

Do people get paid time off at Arbella Insurance?

Most people get paid time off work.
100% of people say they get paid time off.
Based on data from 6 people who took the Breakroom Quiz between August 2025 and May 2026.

Do Arbella Insurance workers get to choose the shifts they work?

Most people get to choose which shifts they work.
80% report that they have enough control over which shifts they work.
Based on data from 5 people who took the Breakroom Quiz between November 2024 and September 2025.

How easy is it to get time off at Arbella Insurance?

Most people find it easy to get time off.
73% of people report it’s easy to get time off.
Based on data from 11 people who took the Breakroom Quiz between November 2024 and May 2026.

Do jobs at Arbella Insurance spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
17% of people report that their job takes up time that they don’t get paid for.
Based on data from 6 people who took the Breakroom Quiz between November 2024 and September 2025.

How easy is it to take sick days at Arbella Insurance?

Most people find it easy to take sick days.
82% of people report that it’s easy to take time off if they are sick.
Based on data from 11 people who took the Breakroom Quiz between November 2024 and May 2026.

Do people at Arbella Insurance feel treated with respect by their managers?

Most people feel treated with respect by their managers.
92% of people say they’re treated with respect by their managers.
Based on data from 13 people who took the Breakroom Quiz between November 2024 and May 2026.

Do people at Arbella Insurance get to take their breaks without interruption?

Most people get breaks without interruption.
90% of people report that they get to take their breaks without interruption.
Based on data from 10 people who took the Breakroom Quiz between November 2024 and May 2026.

Is it stressful to work at Arbella Insurance?

Some people feel stressed here.
62% of people say they often feel stressed at work.
Based on data from 13 people who took the Breakroom Quiz between November 2024 and May 2026.

Do people at Arbella Insurance enjoy their jobs?

Most people enjoy their job.
69% of people report they enjoy their job.
Based on data from 13 people who took the Breakroom Quiz between November 2024 and May 2026.

Do people at Arbella Insurance recommend working with their team?

Only some people recommend working with their team.
62% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 13 people who took the Breakroom Quiz between November 2024 and May 2026.

Do people get enough training when they start at Arbella Insurance?

Most people got enough training when they started.
75% of people report they got enough training when they started working here.
Based on data from 12 people who took the Breakroom Quiz between November 2024 and May 2026.

Do people get support to advance at Arbella Insurance?

Most people are given support to advance their career here.
In the last year, 70% of people report being given support to advance their career here.
Based on data from 10 people who took the Breakroom Quiz between December 2024 and March 2026.

Do people think Arbella Insurance’s headquarters understands what’s happening where they work?

Most people think headquarters understands what’s happening where they work.
54% of people think that this employer’s headquarters or owners have a good understanding of what’s really happening where they work.
Based on data from 13 people who took the Breakroom Quiz between November 2024 and May 2026.

Do workers feel well informed about how Arbella Insurance is doing?

Most people feel well informed about how the company is doing.
92% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 13 people who took the Breakroom Quiz between November 2024 and May 2026.

What other companies are hiring for Customer Service Representative jobs?

What are the most popular jobs at Arbella Insurance Group?

Claim Service Specialist -Wakefield, MA - Hybrid

Arbella Insurance Group

Wakefield, MA • On-site

$27.09/hr

Full-time

Re-posted 21 hours ago

Arbella Insurance rating

9.0

Company rating: 9.0 out of 10

Based on 13 frontline employees who took The Breakroom Quiz

35th of 311 rated insurance

Job description

Why Arbella?
At Arbella, we're focused on people. We work hard to attract and retain the best. That means providing a great work environment, encouraging work/life balance, offering flexible work arrangements, and competitive salaries and benefits packages. We invest in our employees and encourage them to grow so that we, too, can grow as a company.
Other perks include:
• Company nurse, nutritional counseling, and mental health resources
• Tuition assistance programs
• Opportunities to get involved: Arbella Activities Committee, Diversity and
Inclusion Council, and more
• A company committed to community: volunteer opportunities, employee-
led community efforts, and the Arbella Insurance Foundation
• Robust training, mentorship, and professional/personal development
programs
• Colleagues who genuinely care about each other
Arbella is committed to building a workplace that's diverse, inclusive, and equitable for everyone. We've created a culture that supports a diverse workplace where all are valued for their talents and are empowered to reach their full potential.
It's no wonder our employees have voted Arbella one of the Boston Business Journal's "Best Places to Work" every year since 2009!
Join a Best Place to Work Company!
Claim your future with Arbella! If you're looking for a dynamic opportunity to help customers through their toughest challenges, you're in the right place.
What will you do?
Claim Service Specialists are advocates for our customers. They talk directly with people who have recently experienced a loss, inspect the damage, and investigate all documentation to ensure each detail is recorded accurately and fairly.
Claim Service Specialists are responsible for thoroughly checking claim case facts, determining coverage, liability and reserves, and accurately reporting on each settlement. They are effective and talented negotiators - navigating settlements with individuals, attorneys, and other insurance carriers with poise and professionalism. They prepare and maintain well-written files and keep their teams up-to-date on current claims.
New to insurance? All you need is great customer service and communication skills - we'll train you on the rest!
What will you need?
  • A true commitment to customer service excellence through positive, effective and diplomatic oral and written communication skills
  • Highly effective time management skills
  • Strong attention to detail, accuracy, fairness and impeccable organization
  • A passion for helping others
  • Some customer service work experience preferred

High levels of performance will be recognized and rewarded!
You are valued.
At Arbella, we know that our success depends on you. We recognize that in order to have the best people, we need to invest in them. Throughout your career at Arbella, you'll have opportunities for professional and personal growth. We are proud that our greatest asset is our people, and we treat them that way.
We value work-life balance, so our work schedule is 36.25 hours per week. All Arbella employees are eligible for a profit share bonus program, exceptional benefit and wellness programs, career development, flexible schedules and much more! Check out some of the amazing benefits and programs we offer to all employees.
Full time schedules are available with a hybrid work arrangement. Arbella offers work from home flexibility up to 2 days per week once the employee is fully trained and performing successfully.
Our current reasonable and good faith estimate of the annual salary or hourly wage range for this position is approximately $49,010 ($26.00 an hour) - $51,008 ($27.09 an hour) based on a variety of factors including, but not limited to, relevant skills and experience,.
Please note: The advertised pay range is not a guarantee or promise of a specific wage.
Apply today!!
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What Arbella Insurance employees say

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