2 Aptos Customer Success Manager Jobs Hiring Near You

Making a career change is a big decision.
Why consider Aptos?
Become a part of a team that is passionate about creating and delivering cutting-edge solutions for retailers worldwide. At our company, we're dedicated to supporting your career aspirations and helping you exceed your goals. You'll benefit from industry-leading training, global development opportunities, and the chance to collaborate within a diverse culture across our offices in nine countries. Our inclusive culture reflects our purpose: to make a difference for every colleague, every client, every day.
As a leading provider of Unified Commerce solutions for retail, our technology empowers top retail brands by optimizing product management, promotions, merchandising, and store operations. With the global shift toward our cloud-native, microservices architecture, opportunities for career growth have never been more exciting. Today, more than 100,000 retail stores in fashion, grocery, footwear, general merchandise, discount, and sporting goods rely on our solutions to generate nearly $2 trillion in annual revenue.
We hope you'll join us in driving innovation and delivering impactful solutions as we continue leading the Unified Commerce revolution.
A quick snapshot...
The Unified Commerce space is evolving rapidly, and Aptos intends to lead that transformation. We are seeking a candidate who not only understands how modern technology is reshaping the POS market, but who also brings a strong point of view on how to position Aptos and our solutions for competitive advantage.
As a Senior Client Executive, you will be responsible for selling Aptos Unified Commerce solutions to both prospects and existing customers, with a primary focus on netnew logo acquisition and proactive territory development.
Aptos Client Executives operate with a true hunter's mentality-they are relentless in identifying new opportunities, penetrating target accounts, and expanding Aptos' presence in the market. They grow our customer base by consistently winning new deals and delivering longterm value to the retailers we serve.
More of what you will be doing...
Your primary sales responsibilities will include:

• Partnering with Sales, Marketing, Strategy, Professional Services, and Customer Operations to position Aptos and its solutions with new prospective customers.

• Fostering relationships and collaborating with Aptos' partners to uncover new leads, expand reach, and build a qualified pipeline.

• Engaging with assigned prospects to uncover business needs using valuebased selling, with a focus on opening new doors and driving earlystage discovery.

• Developing a deep understanding of prospective customers' business needs and pain points, and creating demand for Aptos solutions by recommending actions that positively impact their business.

• Building comprehensive account plans for strategic new logo targets, orchestrating crossfunctional activities to advance opportunities.

• Leading strategic sales calls and presentations; identifying and evaluating account goals and designing tailored demonstrations that address key challenges.

• Directing internal resources such as Solution Consultants, Sales Operations, and Legal, while keeping stakeholders across Professional Services and Client Care aligned on opportunity progression.

• Preparing and delivering compelling presentations to seniorlevel executives.

• Managing opportunity progression in Salesforce.com and accurately forecasting timelines to close new business.

More of what we're looking for...
Aptos seeks individuals who elevate our culture-people with passion, resourcefulness, initiative, and a strong quality orientation. These individuals are highly empathetic, operate independently with minimal guidance, and lead pursuit teams with confidence and clarity.
We are looking for a complete sales professional: someone with technical acumen, strong relationship building skills, problem solving ability, and exceptional communication skills. Candidates must be ready to make an impact from day one. Specific sales skills include:

• Bachelor's degree.

• 7+ years of experience successfully selling enterprise retail software solutions, ideally modern cloud POS / unified commerce platforms.

• A proven track record of new logo acquisition, demonstrated through consistent quota achievement and success in outbound driven enterprise sales cycles.

• Deep understanding of retail, particularly physical retail in the Apparel & Footwear vertical.

• Strong executive presence and expertise in cultivating relationships at all levels.

• Established relationships with senior executives with retailers in Aptos's target markets

• A detailed, inquisitive, and analytical mindset.

• Extensive outside sales experience engaging Tier 1 and Tier 2 retail leaders, with a focus on prospecting and territory penetration.

• Proficiency using Salesforce.com to prospect, qualify leads, manage pipeline, and maintain account intelligence.

• Comfort using social media (e.g., LinkedIn) as a prospecting and outreach tool.

• Proven ability to present and sell effectively in a virtual environment.

• Excellent presentation and interpersonal communication skills.

• Knowledge of advanced strategic sales techniques and enterprise sales methodologies.

• Ability to travel as business needs require.

Location: Eastern or Central time zone (US)
The pay range for this position is between $130,000 - 150,000 plus Incentive Bonus. Starting salary may vary based on a number of factors including, but not limited to, the position being offered, location, education, training, and/or experience.
We offer a competitive total rewards package including a base salary determined based on the role, experience, skill set, and location. For those in eligible roles, discretionary incentive compensation may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility.
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. By submitting an application for this job, you acknowledge that any personal data or personally identifiable information that you provide to us will be processed in accordance with our Candidate Privacy Notice.
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