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22 Appian Site Reliability Engineer Jobs Hiring Near You

As a Lead Software Engineer working on the Appian platform, your mission will be to ensure Appian ... Manage availability, latency, scalability and efficiency of the product by engineering reliability ...

Lead Software Engineer (SAIL)

Mclean, VA · On-site

$150K - $300K/yr

Here at Appian, our values of Intensity and Excellence define who we are. We set high standards and ... Manage availability, latency, scalability and efficiency of the product by engineering reliability ...

Design, build, and maintain production-quality prompts, Gemini Gems, NotebookLMs, Appian AI ... Establish an evaluation framework to ensure reliability and compare model performance for business ...

Applied AI Engineer

Mclean, VA · On-site

$225K/yr

Here at Appian, our values of Intensity and Excellence define who we are. We set high standards and ... Establish an evaluation framework to ensure reliability and compare model performance for business ...

Applied AI Engineer

Mclean, VA · On-site

$100K - $225K/yr

Here at Appian, our values of Intensity and Excellence define who we are. We set high standards and ... Establish an evaluation framework to ensure reliability and compare model performance for business ...

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Appian Jobs Information

What is it like to work at Appian?

Appian is a company that values innovation, collaboration, and customer satisfaction, fostering a dynamic and supportive work environment. The company's structure is organized into agile teams that work closely together to develop and implement low-code automation solutions, with a focus on empowering users to build and deploy applications quickly and efficiently. Working at Appian may appeal to individuals who are passionate about technology, enjoy solving complex problems, and are motivated by the opportunity to make a meaningful impact in various industries through digital transformation.

What makes Appian an attractive place to work?

Appian is a leading provider of low-code automation and artificial intelligence software, recognized for its innovative approach to digital transformation and its commitment to helping organizations streamline processes and improve efficiency. The company's workplace culture values collaboration, innovation, and employee growth, with opportunities for professionals to work on complex projects, develop new skills, and contribute to the company's mission. By joining Appian, individuals can leverage their skills to drive meaningful impact, advance their careers, and be part of a dynamic and rapidly evolving industry.
What are the most popular categories at Appian?
Infographic showing various Site Reliability Engineer job openings at Appian in the United States as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% Physical job distribution.
Senior Manager, Cloud Operations Engineering

Senior Manager, Cloud Operations Engineering

Appian Corporation

Mclean, VA

Other

Posted 18 days ago


Job description

Responsibilities
  • Build and lead a team of approximately 11 engineers focused on Tier 2 operational support for platform engineering services running in Appian Cloud

  • Define and enforce onboarding requirements for new features entering production, including runbooks, operational scripts, and support documentation

  • Establish operational standards and processes that ensure no feature ships without proper support readiness - regardless of where it was built

  • Serve as the escalation path beyond Tier 1/Solutions Engineering for complex incidents and infrastructure recovery efforts

  • Partner with infrastructure and development teams in Chennai, the US, Europe, and Australia to ensure features are supportable and well-documented

  • Drive operational hygiene across the platform, closing gaps in feature supportability for existing services

  • Manage deployments and operational access for restricted environments (e.g., FedRAMP/GovCloud) where development teams lack direct access

  • Mentor team members on DevOps best practices, incident management, and operational maturity

 QualificationsRequired
  • Proven experience building and leading a DevOps or Tier 2/Tier 3 operational support team (not just managing one - building one from scratch)

  • 7+ years in DevOps, SRE, or production operations, with at least 3 years in a people leadership role at the senior manager level or above

  • 7+ years in Software Engineering with a proven track record of delivery

  • Deep experience defining operational onboarding standards - runbooks, documentation gates, deployment checklists - for multi-team engineering organizations

  • Hands-on familiarity with cloud infrastructure (AWS strongly preferred), Kubernetes, CI/CD pipelines, and infrastructure-as-code

  • Must be a US Citizen or US Permanent Resident

 Preferred
  • Strong experience supporting distributed systems at scale, including incident response and recovery coordination

  • Experience working across globally distributed teams and time zones

  • Experience with FedRAMP, GovCloud, or other restricted deployment environments

 Why This Role Matters

Platform Engineering is scaling rapidly, with features being developed across four continents. Without a dedicated support organization enforcing operational hygiene, the gap between shipping features and supporting them in production will become unsustainable. This role is the keystone hire that sets the direction for how we operationalize platform reliability at scale.