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American Signature
American Signature

72 American Signature Customer Service Representative Jobs Hiring Near You

American Signature, Inc.

Customer Service Associate

Tampa, FL · On-site

$13.75 - $19/hr

Description At American Signature Inc., we believe everyone has the right to a well-furnished life ... The Customer Service Associate is critical in ensuring we meet that goal. This person serves ...

American Signature, Inc.

Customer Service Associate

Tampa, FL · On-site

$13.75 - $19/hr

Description At American Signature Inc., we believe everyone has the right to a well-furnished life ... The Customer Service Associate is critical in ensuring we meet that goal. This person serves ...

AMERICAN SIGNATURE FURNITURE

Office Associate

Franklin, TN

$16.50 - $22/hr

At American Signature Inc., we believe everyone has the right to a well-furnished life. Every day ... The Customer Service Associate is critical in ensuring we meet that goal. This person serves ...

American Signature, Inc.

Customer Service Associate

Duluth, GA · On-site

$13.25 - $18.50/hr

Description At American Signature Inc., we believe everyone has the right to a well-furnished life ... The Customer Service Associate is critical in ensuring we meet that goal. This person serves ...

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American Signature Jobs Information

Do workers at American Signature Furniture get paid breaks?

No. Most people don’t get paid breaks.
78% of people say they don’t get paid breaks.
Based on data from 9 people who took the Breakroom Quiz between December 2024 and December 2025.

Does American Signature Furniture pay people when they’re sick?

No. Most people don’t get paid when they’re sick.
73% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 11 people who took the Breakroom Quiz between December 2024 and December 2025.

Do people get paid time off at American Signature Furniture?

Most people get paid time off work.
86% of people say they get paid time off.
Based on data from 7 people who took the Breakroom Quiz between July 2025 and December 2025.

How far ahead of time do people find out their work schedule?

Only some people find out their schedule four weeks ahead of time.
  • 25% of people with changing schedules find out their shifts one week or less ahead of time.
  • 13% of people with changing schedules find out their shifts two weeks ahead of time.
  • 13% of people with changing schedules find out their shifts three weeks ahead of time.
  • 50% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 8 people who took the Breakroom Quiz between December 2024 and October 2025.

Do workers at American Signature Furniture worry about hours?

Some people worry about getting enough hours.
38% of people report they worry about getting enough hours.
Based on data from 8 people who took the Breakroom Quiz between December 2024 and October 2025.

Do American Signature Furniture workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
57% report that they don’t have enough control over which shifts they work.
Based on data from 7 people who took the Breakroom Quiz between December 2024 and August 2025.

How easy is it for American Signature Furniture workers to change shifts?

Some people find it hard to change shifts.
67% of people report that it’s hard to change shifts if they need to.
Based on data from 6 people who took the Breakroom Quiz between December 2024 and October 2025.

How easy is it to get time off at American Signature Furniture?

Most people find it hard to get time off.
73% of people report it’s hard to get time off.
Based on data from 11 people who took the Breakroom Quiz between December 2024 and December 2025.

Do American Signature Furniture managers change schedules at the last minute?

Some managers change people’s schedules at the last minute.
38% of people say their manager changes their shift schedule at the last minute.
Based on data from 8 people who took the Breakroom Quiz between December 2024 and October 2025.

Do jobs at American Signature Furniture spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
25% of people report that their job takes up time that they don’t get paid for.
Based on data from 8 people who took the Breakroom Quiz between December 2024 and October 2025.

How easy is it to take sick days at American Signature Furniture?

Some people find it hard to take sick days.
50% of people report that it’s hard to take time off if they are sick.
Based on data from 8 people who took the Breakroom Quiz between December 2024 and December 2025.

Do people at American Signature Furniture feel treated with respect by their managers?

Most people feel treated with respect by their managers.
75% of people say they’re treated with respect by their managers.
Based on data from 8 people who took the Breakroom Quiz between March 2025 and December 2025.

Do people at American Signature Furniture get to take their breaks without interruption?

Only some people get breaks without interruption.
50% of people report that their breaks get interrupted.
Based on data from 10 people who took the Breakroom Quiz between December 2024 and December 2025.

Is it stressful to work at American Signature Furniture?

Most people feel stressed here.
73% of people say they often feel stressed at work.
Based on data from 11 people who took the Breakroom Quiz between February 2025 and December 2025.

Do people at American Signature Furniture enjoy their jobs?

Only some people enjoy their job.
45% of people report they don’t enjoy their job.
Based on data from 11 people who took the Breakroom Quiz between December 2024 and December 2025.

Do people at American Signature Furniture recommend working with their team?

Only some people recommend working with their team.
67% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 12 people who took the Breakroom Quiz between December 2024 and December 2025.

Do people get enough training when they start at American Signature Furniture?

Some people didn’t get enough training when they started.
64% of people report they didn’t get enough training when they started working here.
Based on data from 11 people who took the Breakroom Quiz between December 2024 and December 2025.

Do people get support to advance at American Signature Furniture?

Only some people are given support to advance their career here.
In the last year, 55% of people report not being given support to advance their career here.
Based on data from 11 people who took the Breakroom Quiz between December 2024 and December 2025.

Do people think American Signature Furniture’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
100% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 11 people who took the Breakroom Quiz between December 2024 and December 2025.

Do workers feel well informed about how American Signature Furniture is doing?

Only some people feel well informed about how the company is doing.
36% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 11 people who took the Breakroom Quiz between December 2024 and December 2025.

What other companies are hiring for Customer Service Representative jobs?

What are the most popular jobs at American Signature?

What are the most popular categories at American Signature?

Infographic showing various Customer Service Representative job openings at American Signature in the United States as of August 2026, with employment types broken down into 99% Full Time, and 1% Part Time. Highlights an 100% Physical job distribution.

Customer Success Account Manager - Signature - Joliet, IL

United Parcel Service (UPS)

Jefferson, GA • On-site

$64K - $113K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 8 days ago

UPS rating

7.3

Company rating: 7.3 out of 10

Based on 2,354 frontline employees who took The Breakroom Quiz

23rd of 64 rated delivery companies

Job description

Before you apply to a job, select your language preference from the options available at the top right of this page.

Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow-people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.

Job Description:

This position will support a territory including Joliet, IL, Romeoville, IL, and Lockport, IL

Summary

The Signature Customer Success Account Manager will manage a high volume of smaller customers. The Signature Customer Success Account Manager will focus on driving customer satisfaction and retention at scale, leveraging dashboards and reporting to support clients effectively. The Signature Customer Success Account Manager will excel in managing multiple customers efficiently, providing value-driven guidance, and ensuring consistent engagement. The Signature Customer Success Account Manager will drive customer loyalty and growth by identifying patterns, addressing common challenges, and enabling customers to maximize their success with our solutions and products.

Key Responsibilities

Issue Management

  • Serve as the primary point of contact and advocate for assigned accounts.
  • Handle routine customer inquiries with standardized solutions while escalating complex issues as needed.
  • Coordinate with sales, support teams, and UPS operations to deliver supply chain solutions.

Value Creation / Proposals

  • Proactively engage existing customers to enhance value and prevent churn.
  • Conduct periodic, mostly virtual customer check-ins and performance reviews to assess satisfaction and identify improvement areas.
  • Identify low-touch upsell opportunities and guide customers to resources for additional value.
  • Develop strategies for upselling / cross-selling opportunities to drive account growth.
  • Drive product adoption and educate customers on products and services.

Territory Management

  • Manage a large portfolio of lower-tier accounts with a focus on efficiency and scalability.
  • Monitor customer health metrics to measure satisfaction and prevent churn.

Feedback Collection

  • Update UPS DRIVE with retention data, planning next steps for churn prevention / growth.

Qualifications

  • 0-4 years in customer success, support, or related customer-facing roles.
  • SMB account management experience.
  • Ability to manage multiple customer engagements through strong organizational skills.
  • Data-driven mindset.
  • Excellent written communication skills.

Employee Type:

Permanent

UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.

Other Criteria:

UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law.

Basic Qualifications:

Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.

Pay Range:

The salary range for this position is $64,680.00/year to $113,220.00/year. Actual compensation is based on various factors such as location, job-related knowledge, skills, education/training, and work experience. This position is eligible for our sales incentive plan and offers the annual management incentive plan, subject to applicable eligibility requirements. Incentives are not guaranteed and are dependent upon individual and/or company performance. Our company offers the following benefits for this position, subject to applicable eligibility requirements. Medical/prescription drug coverage, Dental & Vision Benefits, Flexible Spending Account, Health Savings Account, Dependent Care Flexible Spending Account, Basic and Supplemental Life Insurance & Accidental Death and Dismemberment, Disability Income Protection Plan, Employee Assistance Program, Educational Assistance Program, 401(k) retirement program, Vacation, Paid Holidays and Personal time, Paid Sick/Family and Medical Leave time as required by law, Discounted Employee Stock Purchase Program.

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