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66 Amcor Customer Service Representative Jobs Hiring Near You

Amcor plc

Customer Success Representative

Devens, MA · On-site

... Success Representative or Ecommerce Partners (ECPs) are responsible for increasing the frequency ... Our customers grow and prosper from Amcor's quality, service, and innovation * Our investors ...

Domino's

Customer Service Representative (CSR)

Ayer, MA · On-site

$18 - $24.25/hr

Customer Service Representative (CSR) Customer Service Representative: The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or ...

Domino's

Customer Service Representative (CSR)

Lee, MA · On-site

$17.25 - $23.50/hr

Customer Service Representative (CSR) Customer Service Representative: 50 West Central Street, Lee MA 01238 The Customer Service Representative will WOW the customer by making sure they have a ...

Domino's

Customer Service Representative (CSR)

Northfield, VT · On-site

$18.75 - $25.25/hr

Customer Service Representative (CSR) Customer Service Representative: 15 N Main Street, Northfield VT The Customer Service Representative will WOW the customer by making sure they have a positive ...

Domino's

Customer Service Representative (CSR)

Peterborough, NH · On-site

$16.50 - $22.50/hr

Customer Service Representative (CSR) Customer Service Representative: The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or ...

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Amcor Jobs Information

What is it like to work at Amcor?

Amcor is a global leader in the packaging industry, with a culture that emphasizes innovation, collaboration, and sustainability. The company operates a diverse range of facilities and teams worldwide, with a focus on delivering high-quality products and services to customers across various industries. Working at Amcor may appeal to candidates who are passionate about contributing to a mission-driven organization that prioritizes environmental responsibility and employee development.

What makes Amcor an attractive place to work?

Amcor is a leading global packaging company that plays a critical role in the supply chain of many consumer goods, with a strong reputation for innovation and sustainability. The company offers a dynamic work environment that fosters collaboration, creativity, and continuous learning, with opportunities to work on cutting-edge projects and technologies. Joining Amcor provides a chance to contribute to the development of innovative packaging solutions that make a positive impact on people's lives and the environment, while also advancing one's career through professional development and growth opportunities.
What other companies are hiring for Customer Service Representative jobs?
What are the most popular jobs at Amcor?
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Infographic showing various Customer Service Representative job openings at Amcor in the United States as of July 2026, with employment types broken down into 98% Full Time, and 2% Part Time. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution.

Customer Success Representative

Amcor plc

Devens, MA • On-site

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 6 days ago

Job description

Accelerate the possible by joining a winning Amcor team that's transforming the packaging industry and improving lives around the world.
At Amcor, we unpack possibility through our innovative and responsible packaging to provide solutions that benefit our customers, our people and our planet. More than 10,000 consumers worldwide encounter our products every second and rely on us for safe access to food, medicine and other goods. We value their trust by making safety our guiding principle. It's our core value and integral to how we do business.
Beyond this core principle, our shared values and behaviors unite us as we work together to elevate customers, shape lives and protect the future. We champion our customers and help them succeed. We play to win - adapting quickly in an everchanging world - and make smart choices to safeguard our business, our communities and the people we serve for generations to come. And we invest in our world-class team, empowering our colleagues to unpack their potential, because we believe when our people grow, so does our business.
To learn more about playing for Team Amcor, visit www.amcor.com I LinkedIn I Glassdoor I Facebook I YouTube
Job Description
Purpose
Our Customer Success Representative or Ecommerce Partners (ECPs) are responsible for increasing the frequency with which customers look to Amcor to source packaging. They work almost exclusively over the telephone to deliver information about products and services and the many features and benefits of sourcing on MyAmcor. They are coaches, mentors and resources for Amcor customers. They are teachers first and sellers second.
  • ECP performance is measured in terms of number of calls and time on phone. Call content is delivered smartly through our proprietary WRAAP and CRAFT methodologies.
  • ECP success is measured in terms of customer behavior including buyer activity and, ultimately, volume growth.

The foundation of ECP outreach is a set of "cornerstone" calls for the Amcor business. These calls fit within the context of broader integrated marketing and communication efforts. ECPs create influence within accounts by uncovering levels of power and then playing their part in coordinated and concentrated outreach. Customer behavior data and observations inform their efforts.
Responsibilities
  • Build relationships that drive buying behavior within long tail accounts and contacts
  • Conduct 2.5+ hours of phone interaction through 35+ outbound calls daily
  • Deliver to high standards of call content and technique
  • Develop product line subject matter expertise
  • Escalate sales and service opportunities as they arise
  • Participate in weekly skills coaching (WRAAP & CRAFT) and 1-on-1 monthly account reviews

Qualifications
  • Strong written & verbal communication skills
  • Confident personality
  • High emotional intelligence
  • Responds with agility as needed
  • Desire to inform, coach and teach
  • Strong problem-solving skills
  • A basic level of computer competency

Education
High School Diploma, bachelor's degree preferred
Our Expectations
We expect our people to be guided by The Amcor Way and demonstrate our Values every day to enable the business to win. We are winning when:
  • Our people are engaged and developing as part of a high-performing Amcor team
  • Our customers grow and prosper from Amcor's quality, service, and innovation
  • Our investors benefit from Amcor's consistent growth and superior returns
  • The environment is better off because of Amcor's leadership and products

Equal Opportunity Employer/Minorities/Females/Disabled/Veterans/Sexual Orientation/Gender Identity
Amcor is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.
If you would like more information about your EEO rights as an applicant under the law, please click on the "Know Your Rights: Workplace Discrimination is Illegal" Poster. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the employment process, please call 224-313-7000 and let us know the nature of your request and your contact information.
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Benefits
When you join Amcor, you will have access to a comprehensive benefits and compensation package that includes:
  • Medical, dental and vision plans
  • Flexible time off, starting at 80 hours paid time per year for full-time salaried employees
  • Company-paid holidays starting at 8 days per year and may vary by location
  • Wellbeing program & Employee Assistance Program
  • Health Savings Account/Flexible Spending Account
  • Life insurance, AD&D, short-term & long-term disability, and voluntary benefits
  • Paid Parental Leave
  • Retirement Savings Plan with company match
  • Tuition Reimbursement (dependent upon approval)
  • Discretionary annual bonus program (initial eligibility dependent upon hire date)

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