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Alta Resources
Alta Resources

50 Alta Resources Workforce Management Analyst Jobs Hiring Near You

Alta Resources

Call Center Representative

Fort Myers, FL · On-site

$15 - $18.75/hr

Alta Resources is Hiring! Alta Resources is looking for full-time and part-time Call Center ... Help facilitate, analyze and resolve (i.e., troubleshoot) customer issues. Provide product support.

Alta Resources

Call Center Representative

Neenah, WI · On-site

$16.50 - $20.50/hr

Alta Resources Hiring! Alta Resources is looking for full-time and part-time Customer Center ... Help facilitate, analyze and resolve (i.e., troubleshoot) customer issues. * Provide product ...

Alta Resources

Call Center Representative

Fort Myers, FL · On-site

$15 - $18.75/hr

Alta Resources Hiring! Alta Resources is looking for full-time and part-time call center ... Help facilitate, analyze, and resolve (i.e., troubleshoot) customer issues. Provide product support.

Alta Resources

Call Center Representative

Neenah, WI · On-site

$16.25 - $20.25/hr

Alta Resources is Hiring! Alta Resources is looking for full-time and part-time Customer Center ... Help facilitate, analyze and resolve (i.e., troubleshoot) customer issues. * Provide product ...

Alta Resources

PH HR Admin/Recruiter

Brea, CA · On-site

Alta Resources is Hiring! This position is responsible for sourcing, screening, and selection of ... Consults with hiring managers that the best candidates are selected for the needs of each ...

Alta Resources

Bilingual French CCR

Fort Myers, FL · On-site

$14.50 - $18.25/hr

Alta Resources is Hiring! Alta Resources is looking for French Speaking Customer Service ... Help facilitate, analyze and resolve (i.e., troubleshoot) customer issues. * Provide product ...

Alta Resources

PH HR Admin/Recruiter

Neenah, WI · On-site

Alta Resources is Hiring! This position is responsible for sourcing, screening, and selection of ... Consults with hiring managers that the best candidates are selected for the needs of each ...

Alta Resources

Team Leader

Neenah, WI · On-site

The Team Leader manages activities within the Alta Resources global organization by achieving and ... analysis, reports, budget, special projects, conference calls/meetings, and launch of client ...

Alta Resources

Bilingual French CCR

Fort Myers, FL · On-site

$14.50 - $18.25/hr

Alta Resources Hiring! Alta Resources is looking for French Speaking Customer Service ... Help facilitate, analyze and resolve (i.e., troubleshoot) customer issues. * Provide product ...

Alta Resources

PH HR Admin/Recruiter

Fort Myers, FL · On-site

Alta Resources is Hiring! This position is responsible for sourcing, screening, and selection of ... Consults with hiring managers that the best candidates are selected for the needs of each ...

Alta Resources

Program Manager

Brea, CA · On-site

Alta Resources is Hiring! Summary The Program Manager manages and directs an Inbound or Outbound ... Demonstrates skills at analyzing trends and assist in creating action place that determine a ...

Alta Resources

Customer Care Rep

Neenah, WI · On-site

$16.25 - $22/hr

Alta Resources is Hiring! Summary The Customer Care Representative position provides professional ... This role is responsible to facilitate, analyze and resolve any customer issues, provide product ...

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Alta Resources Jobs Information

Do workers at Alta Resources get paid breaks?

Yes. Most people get paid breaks.
85% of people say they get paid breaks.
Based on data from 27 people who took the Breakroom Quiz between December 2024 and July 2026.

Does Alta Resources pay people when they’re sick?

Sometimes. Only some people get paid when they’re sick.
57% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 28 people who took the Breakroom Quiz between December 2024 and July 2026.

At Alta Resources, are sick days and vacation days separate paid time off?

Sick days and vacation days are used from the same paid time off.
89% of people say they have to use vacation days when they’re out sick.
Based on data from 19 people who took the Breakroom Quiz between June 2025 and July 2026.

Is the health insurance from Alta Resources affordable enough for their workers?

Only some people say the health insurance costs are okay.
64% of people say the health insurance costs are okay
Based on data from 11 people who took the Breakroom Quiz between June 2025 and May 2026.

Do people get paid time off at Alta Resources?

Most people get paid time off work.
100% of people say they get paid time off.
Based on data from 19 people who took the Breakroom Quiz between June 2025 and July 2026.

How far ahead of time do people find out their work schedule?

Only some people find out their schedule four weeks ahead of time.
  • 0% of people with changing schedules find out their shifts one week or less ahead of time.
  • 50% of people with changing schedules find out their shifts two weeks ahead of time.
  • 0% of people with changing schedules find out their shifts three weeks ahead of time.
  • 50% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 6 people who took the Breakroom Quiz between December 2024 and August 2025.

Do workers at Alta Resources worry about hours?

Most people don’t worry about getting enough hours.
95% of people report they don’t worry about getting enough hours.
Based on data from 20 people who took the Breakroom Quiz between December 2024 and September 2025.

Do Alta Resources workers get to choose the shifts they work?

Most people get to choose which shifts they work.
78% report that they have enough control over which shifts they work.
Based on data from 18 people who took the Breakroom Quiz between December 2024 and September 2025.

How easy is it for Alta Resources workers to change shifts?

Most people find it easy to change shifts.
79% of people report that it’s easy to change shifts if they need to.
Based on data from 14 people who took the Breakroom Quiz between December 2024 and September 2025.

How easy is it to get time off at Alta Resources?

Most people find it easy to get time off.
79% of people report it’s easy to get time off.
Based on data from 28 people who took the Breakroom Quiz between December 2024 and May 2026.

Do Alta Resources managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
95% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 20 people who took the Breakroom Quiz between December 2024 and September 2025.

Do jobs at Alta Resources spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
0% of people report that their job takes up time that they don’t get paid for.
Based on data from 20 people who took the Breakroom Quiz between December 2024 and September 2025.

How easy is it to take sick days at Alta Resources?

Most people find it easy to take sick days.
77% of people report that it’s easy to take time off if they are sick.
Based on data from 30 people who took the Breakroom Quiz between December 2024 and July 2026.

Is working at Alta Resources good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
91% of people who care for a child or other relative report this is a good place to work.
Based on data from 11 people who took the Breakroom Quiz between December 2024 and May 2026.

Do people at Alta Resources feel treated with respect by their managers?

Most people feel treated with respect by their managers.
87% of people say they’re treated with respect by their managers.
Based on data from 31 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people at Alta Resources get to take their breaks without interruption?

Most people get breaks without interruption.
93% of people report that they get to take their breaks without interruption.
Based on data from 30 people who took the Breakroom Quiz between December 2024 and July 2026.

Is it stressful to work at Alta Resources?

Some people feel stressed out here.
65% of people say they often feel stressed out at work.
Based on data from 31 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people at Alta Resources enjoy their jobs?

Only some people enjoy their job.
44% of people report they don’t enjoy their job.
Based on data from 25 people who took the Breakroom Quiz between December 2024 and May 2026.

Do people at Alta Resources recommend working with their team?

Only some people recommend working with their team.
53% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 32 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people get enough training when they start at Alta Resources?

Some people didn’t get enough training when they started.
44% of people report they didn’t get enough training when they started working here.
Based on data from 32 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people get support to advance at Alta Resources?

Only some people are given support to advance their career here.
In the last year, 50% of people report not being given support to advance their career here.
Based on data from 28 people who took the Breakroom Quiz between December 2024 and May 2026.

Do people think Alta Resources’s headquarters understands what’s happening where they work?

Some people think headquarters doesn’t understand what’s happening where they work.
59% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 27 people who took the Breakroom Quiz between December 2024 and July 2026.

Do workers feel well informed about how Alta Resources is doing?

Only some people feel well informed about how the company is doing.
56% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 27 people who took the Breakroom Quiz between December 2024 and July 2026.

What other companies are hiring for Workforce Management Analyst jobs?

What are the most popular jobs at Alta Resources?

What are the most popular categories at Alta Resources?

Infographic showing various Workforce Management Analyst job openings at Alta Resources in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Physical job distribution.

Call Center Representative

Alta Resources

Fort Myers, FL • On-site

$15 - $18.75/hr

Full-time, Part-time

Re-posted 19 days ago

Alta Resources rating

7.1

Company rating: 7.1 out of 10

Based on 32 frontline employees who took The Breakroom Quiz

17th of 71 rated call and contact centers

Job description

Alta Resources is Hiring!
Alta Resources is looking for full-time and part-time Call Center Representatives to provide professional, high-quality, "best-in-class" customer service.
When you join Alta Resources as a Call Center Rep, you will have the opportunity to make a difference in the life of customers. You will listen to, talk with and problem solve the issues of concerned customers.
What You'll Do:
  • Work with inbound and/or outbound phone calls, email, social media and other forms of communication to address the needs of our clients' customers.

  • Help facilitate, analyze and resolve (i.e., troubleshoot) customer issues. Provide product support.

  • Investigate and follow up on questions/issues to resolve concerns in an accurate and timely manner.

  • Provide solutions, recommendations and product information with a sense of urgency, positivity and empathy.

Qualifications/Requirements:
  • Strong desire and passion to help people, or as we say at Alta Resources, "Take care of people."

  • Excellent interpersonal, verbal and written communication skills.

  • Ability to build relationships with clients, consumers and coworkers.

  • Strong organization and time management skills.

Education & Experience
  • High school diploma or equivalent (GED, HSED) required. Post high school education is preferred.

  • Previous work experience in customer service, sales, training, or member retention required.

  • Ability to quickly learn program and product knowledge, work on a PC and navigate a Windows environment.

  • Beginner to Intermediate knowledge and use of Microsoft Word, Excel, PowerPoint and Outlook.

  • Polished phone demeanor, tone and etiquette is required.

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