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Alliant Credit Union
Alliant Credit Union

41 Alliant Credit Union Member Service Representative Jobs Hiring Near You

Alliant Credit Union

Lead Product Analyst

Chicago, IL · Hybrid

$92K - $144K/yr

Lead product analytics efforts supporting Alliant Credit Union. Serve as a strategic partner to ... Lead complex analyses across product portfolios to identify trends, member behaviors, growth ...

Alliant Credit Union

Manager Editorial Content

Chicago, IL · On-site +1

$95K - $163K/yr

Oversee Alliant's editorial strategy, including audience segmentation, content pillars, channel ... Maintains integrity and ethics in all actions and conversations with or regarding credit union ...

Alliant Credit Union

Cyber Threat Analyst

Chicago, IL · Hybrid

$69K - $108K/yr

Protect Alliant and its members by operationalizing threat intelligence and supporting threat ... Maintains integrity and ethics in all actions and conversations with or regarding credit union ...

Alliant Credit Union

Supervisor Member Care

Chicago, IL · Hybrid

$57K - $89K/yr

Identify and solve complex member issues, coach and train employees in the areas of member service ... Maintains integrity and ethics in all actions and conversations with or regarding credit union ...

Alliant Credit Union

Social Media Specialist

Chicago, IL · Hybrid

$57K - $89K/yr

Supports the execution of Alliant's social media presence across channels by creating engaging, on ... Maintains integrity and ethics in all actions and conversations with or regarding credit union ...

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Infographic showing various Member Service Representative job openings at Alliant Credit Union in the United States as of August 2026, with employment types broken down into 8% Full Time, and 92% Part Time. Highlights an 16% Physical, 68% Hybrid, and 16% Remote job distribution.

Lead Product Analyst

Alliant Credit Union

Chicago, IL • Hybrid

$92K - $144K/yr

Full-time, Part-time

Medical, Dental, Vision, Retirement

Re-posted 16 days ago

Job description

Lead product analytics efforts supporting Alliant Credit Union. Serve as a strategic partner to product management by establishing measurement frameworks, delivering actionable insights, and translating data into recommendations that drive product strategy, member experience, growth, and portfolio performance. Lead cross-functional analytical initiatives, mentor analysts, and influence product roadmaps through advanced analysis, forecasting, opportunity sizing, and performance optimization.

Essential Responsibilities

  • Lead complex analyses across product portfolios to identify trends, member behaviors, growth opportunities, and performance risks.
  • Develop and maintain product measurement frameworks, KPI hierarchies, and success metrics aligned to business and member outcomes.
  • Partner with different teams to influence product strategy through analytics and insights.
  • Lead portfolio-level reporting and performance reviews, translating data into actionable recommendations for leadership.
  • Design and evaluate experiments, pilots, and feature launches, including hypothesis development, success criteria, and post-launch performance measurement.
  • Develop forecasting models, opportunity sizing analyses, and business cases supporting roadmap prioritization and investment decisions.
  • Identify drivers of acquisition, engagement, retention, satisfaction, and product adoption across member segments.
  • Establish and govern product analytics standards, metric definitions, data quality processes, and reporting best practices.
  • Lead development and enhancement of dashboards, self-service reporting tools, and analytical capabilities.
  • Serve as a subject matter expert on product performance metrics, behavioral analytics, and product measurement methodologies.
  • Support initiatives requiring product analytics expertise and cross-product performance evaluation.

Education & Years of Experience

  • Minimum - 4 Years Bachelors Degree in Analytics, Business, Statistics, Information Systems or related
  • Minimum - 7 Years of Analytics, product analytics, business intelligence, or related (financial services experience a plus)

In Lieu of Education

  • 10 Years of Analytics, product analytics, business intelligence, or related (financial services experience a plus)
  • License/Certifications/Training

Compensation & Benefits:

Typical hiring range:‏‏‎ ‎ $92,600.00 to $144,100.00‎ Annually. Actual compensation will be determined using factors such as experience, skills & knowledge. 

‎Benefits: Alliant provides a benefits package including health care, vision, dental, and 401k with employer match including:

  • Annual performance bonus
  • Work from home up to 3 days a week
  • Paid parental leave
  • Employee discount programs
  • Time off including paid personal and sick days
  • 11 paid holidays 
  • Education reimbursement

*Note that eligibility and cost of benefits can vary depending on the number of regularly scheduled hours, and job status such as regular full-time, regular part-time, or temporary employment.

Adhere to and ensure compliance of all business transactions with policy and process of the Bank Secrecy Act. Ensures compliance with all applicable state and federal laws, company procedures and policies. Maintains integrity and ethics in all actions and conversations with or regarding credit union members and their accounts; complies with Privacy Act directives. 

The responsibilities listed do not contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this position. Duties, responsibilities and activities may change at any time with or without notice.