Customer Operations Engineer 3
$71K - $96K/yr
... and security of our products. Fusion Connect's Customer Operations Engineering Tier 3 team is ... Strong analytical thinking and problem-solving skills * Strong teamwork and communication skills
39 Adtran Security Analyst Jobs Hiring Near You
Customer Operations Engineer 3
$71K - $96K/yr
... and security of our products. Fusion Connect's Customer Operations Engineering Tier 3 team is ... Strong analytical thinking and problem-solving skills * Strong teamwork and communication skills
Senior Server IT & VoIP Tech
Richmond, VA · On-site
Synology NAS/NVR * Adtran and Pepwave routers configurations * Untangle/ Arista firewall ... Born in Canada, USA or Mexico. (security requirement) * You are conscientious, accountable and can ...
Senior Server IT & VoIP Tech
Richmond, VA · On-site
Synology NAS/NVR * Adtran and Pepwave routers configurations * Untangle/ Arista firewall ... Born in Canada, USA or Mexico. (security requirement) * You are conscientious, accountable and can ...
System Design & Analysis * Quality Assurance & Testing * Security Engineering * Network ... limited to Adtran, T::DAX, Acterna, Coastcom) Various Remote test sets: Remote NIC, Digital ...
System Design & Analysis * Quality Assurance & Testing * Security Engineering * Network ... limited to Adtran, T::DAX, Acterna, Coastcom) Various Remote test sets: Remote NIC, Digital ...
OPERATIONS TECHNICIAN III - PUB SEC
$81K - $108K/yr
... security, and resilience matter. This is a high accountability environment where bold ideas drive ... Analyze network troubles, assess performance data and develop design optimization plans accordingly
OPERATIONS TECHNICIAN III - PUB SEC
$81K - $108K/yr
... security, and resilience matter. This is a high accountability environment where bold ideas drive ... Analyze network troubles, assess performance data and develop design optimization plans accordingly
OPERATIONS TECHNICIAN III - PUB SEC
San Antonio, TX · On-site
$81K - $108K/yr
... security, and resilience matter. This is a high accountability environment where bold ideas drive ... Analyze network troubles, assess performance data and develop design optimization plans accordingly
OPERATIONS TECHNICIAN III - PUB SEC
San Antonio, TX · On-site
$81K - $108K/yr
... security, and resilience matter. This is a high accountability environment where bold ideas drive ... Analyze network troubles, assess performance data and develop design optimization plans accordingly
Systems Administrator
$50 - $66/hr
... cause analysis, and help resolve recurring issues. • Create and maintain clear technical ... NSP/NFM-P, Adtran AOE/MCP, or similar platforms. • Experience with network monitoring ...
Systems Administrator
$50 - $66/hr
... cause analysis, and help resolve recurring issues. • Create and maintain clear technical ... NSP/NFM-P, Adtran AOE/MCP, or similar platforms. • Experience with network monitoring ...
OPERATIONS TECHNICIAN III - PUB SEC
San Antonio, TX · On-site
$81K - $108K/yr
... security, and resilience matter. This is a high accountability environment where bold ideas drive ... Analyze network troubles, assess performance data and develop design optimization plans accordingly
OPERATIONS TECHNICIAN III - PUB SEC
San Antonio, TX · On-site
$81K - $108K/yr
... security, and resilience matter. This is a high accountability environment where bold ideas drive ... Analyze network troubles, assess performance data and develop design optimization plans accordingly
OPERATIONS TECHNICIAN III - PUB SEC
$77K - $103K/yr
... security, and resilience matter. This is a high accountability environment where bold ideas drive ... Analyze network troubles, assess performance data and develop design optimization plans accordingly.
New
OPERATIONS TECHNICIAN III - PUB SEC
$77K - $103K/yr
... security, and resilience matter. This is a high accountability environment where bold ideas drive ... Analyze network troubles, assess performance data and develop design optimization plans accordingly.
New
OPERATIONS TECHNICIAN III - PUB SEC
San Antonio, TX · On-site
$81K - $108K/yr
... security, and resilience matter. This is a high accountability environment where bold ideas drive ... Analyze network troubles, assess performance data and develop design optimization plans accordingly ...
OPERATIONS TECHNICIAN III - PUB SEC
San Antonio, TX · On-site
$81K - $108K/yr
... security, and resilience matter. This is a high accountability environment where bold ideas drive ... Analyze network troubles, assess performance data and develop design optimization plans accordingly ...
OPERATIONS TECHNICIAN III - PUB SEC
CO · Remote
$77K - $103K/yr
... security, and resilience matter. This is a high accountability environment where bold ideas drive ... Analyze network troubles, assess performance data and develop design optimization plans accordingly.
OPERATIONS TECHNICIAN III - PUB SEC
CO · Remote
$77K - $103K/yr
... security, and resilience matter. This is a high accountability environment where bold ideas drive ... Analyze network troubles, assess performance data and develop design optimization plans accordingly.
Voice over IP (VoIP) analytical supervision to include troubleshooting at different layers of the ... Implement & maintain network security such as user/password/port administration for all VOIP ...
Voice over IP (VoIP) analytical supervision to include troubleshooting at different layers of the ... Implement & maintain network security such as user/password/port administration for all VOIP ...
Voice over IP (VoIP) analytical supervision to include troubleshooting at different layers of the ... Implement & maintain network security such as user/password/port administration for all VOIP ...
Voice over IP (VoIP) analytical supervision to include troubleshooting at different layers of the ... Implement & maintain network security such as user/password/port administration for all VOIP ...
Voice over IP (VoIP) analytical supervision to include troubleshooting at different layers of the ... Implement & maintain network security such as user/password/port administration for all VOIP ...
Voice over IP (VoIP) analytical supervision to include troubleshooting at different layers of the ... Implement & maintain network security such as user/password/port administration for all VOIP ...
... the Adtran TA5000 family of equipment. * Responsible for strategic and tactical plans and ... Knowledge and understanding of IT Security requirements preferred. * Knowledge of layers one, two ...
... the Adtran TA5000 family of equipment. * Responsible for strategic and tactical plans and ... Knowledge and understanding of IT Security requirements preferred. * Knowledge of layers one, two ...
Telecommunications Technician
Jackson, WY · On-site
$42.77/hr
... security, and resilience matter. This is a high accountability environment where bold ideas drive ... analysis of ESS translations. • Runs diagnostic test programs, analyzes defects and/or tests ...
Telecommunications Technician
Jackson, WY · On-site
$42.77/hr
... security, and resilience matter. This is a high accountability environment where bold ideas drive ... analysis of ESS translations. • Runs diagnostic test programs, analyzes defects and/or tests ...
... the Adtran TA5000 family of equipment. * Responsible for strategic and tactical plans and ... Knowledge and understanding of IT Security requirements preferred. * Knowledge of layers one, two ...
... the Adtran TA5000 family of equipment. * Responsible for strategic and tactical plans and ... Knowledge and understanding of IT Security requirements preferred. * Knowledge of layers one, two ...
Telecommunications Technician
Jackson, WY · On-site
$42.77/hr
... security, and resilience matter. This is a high accountability environment where bold ideas drive ... analysis of ESS translations. • Runs diagnostic test programs, analyzes defects and/or tests ...
Telecommunications Technician
Jackson, WY · On-site
$42.77/hr
... security, and resilience matter. This is a high accountability environment where bold ideas drive ... analysis of ESS translations. • Runs diagnostic test programs, analyzes defects and/or tests ...
Telecommunications Technician
Jackson, WY · On-site
$42.77/hr
... security, and resilience matter. This is a high accountability environment where bold ideas drive ... Utilizes knowledge of general input and analysis of ESS translations. Runs diagnostic test programs ...
Telecommunications Technician
Jackson, WY · On-site
$42.77/hr
... security, and resilience matter. This is a high accountability environment where bold ideas drive ... Utilizes knowledge of general input and analysis of ESS translations. Runs diagnostic test programs ...
Telecommunications Technician
Jackson, WY · On-site
$42.77/hr
... security, and resilience matter. This is a high accountability environment where bold ideas drive ... Utilizes knowledge of general input and analysis of ESS translations. Runs diagnostic test programs ...
Telecommunications Technician
Jackson, WY · On-site
$42.77/hr
... security, and resilience matter. This is a high accountability environment where bold ideas drive ... Utilizes knowledge of general input and analysis of ESS translations. Runs diagnostic test programs ...
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Job description
At Fusion Connect, we're not just offering jobs - we're building careers that empower, inspire, and grow with you.
If you're passionate about making an impact, collaborating with forward-thinking teams, and being part of a company that values your voice, you're in the right place.
We're thrilled you're exploring this opportunity with us - take a look, imagine the possibilities, and let's shape the future of connectivity together.
Job Description Summary:
The Customer Operations Engineer will be responsible for certifying, designing, implementing, and managing both on-premises and cloud-based solutions that represent the reliability, scalability, and security of our products. Fusion Connect's Customer Operations Engineering Tier 3 team is comprised of highly skilled employees with best practice experience and flexibility in moving between roles, responsibilities, and direction from multiple sources. Your expertise will be utilized for engineering and implementing intricate designs, resolving complex issues at a Tier 3 level, and supporting lower tier support groups. This valuable role is required to meet all operations/engineering needs of the business.Job Description:
Essential Duties and Responsibilities include the following (other duties may be assigned):
- Provide expert real-time inbound/outbound support to Field Engineers, Customers, Partners, Third-Party Vendors, and internal Fusion organizations for the installation, support, and certification of Fusion's cutting-edge Products and Services.
- Work collaboratively with Project Managers/Implementation Coordinators and Support Leadership to install/support a variety of SDWAN services and equipment, including Meraki, Velo, Fortigate, EdgeMarc, Adtran, Cisco, Polycom, BroadSoft, and more.
- Independently test hardware/software for new and existing products. This includes processes, documentation, and training to include but not limited to Full Product Certification, User Acceptance Testing, API testing/troubleshooting.
- Create Process Documentation/Training and Engineering Handoff Documents that support ongoing learning and troubleshooting.
- Work closely with Customers, Product, Sales, and Engineering to solve any technical challenges
Knowledge, Skills and Abilities Requirements:
- Strong analytical thinking and problem-solving skills
- Strong teamwork and communication skills
- Ability to work under pressure, and to make calculated decisions
- Ability to manage multiple tasks/priorities and act quickly in a fast-paced environment
- Ability to develop and document detailed lab test plans and reports.
- Knowledge of IP related protocols such as OSPF, BGP, and MPLS (MP-BGP/RSVP/LDP).
- Knowledge with Microsoft Teams and Cisco Webex, with integration with VoIP CPE's.
- Trustworthy work ethic and ability to work independently.
- Virtual Cloud Infrastructure experience such as VMWare Vsphere.
Expert knowledge of the SIP protocol and applications (hosted PBX, SIP trunking, etc.) desired.
About Fusion Connect
Sourced by ZipRecruiter
Company size
501 - 1,000 Employees
Headquarters location
Atlanta, GA, US
Year founded
1997