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63 Acrisure Customer Service Representative Jobs Hiring Near You

Acrisure

Sr. Program Manager

Grandview Heights, OH · On-site

$100K - $140K/yr

... customer service initiatives * PMP,PgMP, or similar certification preferred #LI-VM1 Pay Details: The base compensation range for this position is $100,000 - $140,000. This range reflects Acrisure ...

Acrisure

Territory Manager-1

Columbus, OH · On-site +1

$90K - $105K/yr

... CRM, upselling current clients on other Auris products and services, and maintaining regular ... At Acrisure, we're building more than a business, we're building a community where people can grow ...

Acrisure

Territory Manager-1

Columbus, OH · On-site

$90K - $105K/yr

... CRM, upselling current clients on other Auris products and services, and maintaining regular ... At Acrisure, we're building more than a business, we're building a community where people can grow ...

Tempo Service

Customer Service Representative

Irving, TX · On-site

$15.25 - $21/hr

Customer Service Representative Tempo Service Company Profile - Tempo Air has proudly served the cooling and heating needs of the Dallas-Fort Worth residential community since 1966. Tempo, Inc ...

Domino's

Customer Service Representative (CSR)

Barre, VT · On-site

$15.75 - $21.25/hr

Customer Service Representative (CSR) Customer Service Representative: 610 Main Street, Clintion MA 01510 The Customer Service Representative will WOW the customer by making sure they have a positive ...

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Acrisure Jobs Information

What is it like to work at Acrisure?

Acrisure is a dynamic and fast-paced company that values innovation, collaboration, and growth, fostering a culture that encourages employees to take calculated risks and push boundaries.

The company's structure is designed to support a flat organizational hierarchy, allowing employees to work closely with senior leaders and contribute to key decision-making processes. Acrisure's offices often feature open layouts, modern amenities, and flexible workspaces that promote collaboration and creativity.

Working at Acrisure may appeal to individuals who are passionate about the insurance and financial services industry, as the company offers opportunities for professional growth, mentorship, and career advancement in a rapidly evolving market.

What makes Acrisure an attractive place to work?

Acrisure is a leading insurance brokerage and services company that has experienced significant growth and expansion through strategic acquisitions and innovative business practices. The company offers a dynamic and collaborative work environment that fosters a culture of innovation, teamwork, and professional development, with opportunities for employees to contribute to the company's continued success. Joining Acrisure provides a chance to be part of a rapidly evolving organization with a strong focus on growth, innovation, and employee development, offering opportunities for career advancement and making a meaningful impact in the industry.

Do workers at Acrisure get paid breaks?

Yes. Most people get paid breaks.
71% of people say they get paid breaks.
Based on data from 49 people who took the Breakroom Quiz between December 2024 and July 2026.

Does Acrisure pay people when they’re sick?

Yes. Most people get paid when they’re sick.
95% of people say they would get paid if they were sick but scheduled to work.
Based on data from 43 people who took the Breakroom Quiz between September 2025 and September 2026.

At Acrisure, are sick days and vacation days separate paid time off?

Sick days and vacation days are separate paid time off.
81% of people say they don’t have to use vacation days when they’re out sick.
Based on data from 42 people who took the Breakroom Quiz between September 2025 and September 2026.

Is the health insurance from Acrisure affordable enough for their workers?

Most people say the health insurance costs are okay.
94% of people say the health insurance costs are okay
Based on data from 36 people who took the Breakroom Quiz between September 2025 and September 2026.

Do people get paid time off at Acrisure?

Most people get paid time off work.
98% of people say they get paid time off.
Based on data from 43 people who took the Breakroom Quiz between September 2025 and September 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 63% of people with changing schedules find out their shifts one week or less ahead of time.
  • 13% of people with changing schedules find out their shifts two weeks ahead of time.
  • 13% of people with changing schedules find out their shifts three weeks ahead of time.
  • 13% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 8 people who took the Breakroom Quiz between January 2025 and March 2026.

Do workers at Acrisure worry about hours?

Most people don’t worry about getting enough hours.
95% of people report they don’t worry about getting enough hours.
Based on data from 41 people who took the Breakroom Quiz between December 2024 and May 2026.

Do Acrisure workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
53% report that they don’t have enough control over which shifts they work.
Based on data from 34 people who took the Breakroom Quiz between December 2024 and May 2026.

How easy is it for Acrisure workers to change shifts?

Most people find it easy to change shifts.
79% of people report that it’s easy to change shifts if they need to.
Based on data from 29 people who took the Breakroom Quiz between December 2024 and May 2026.

How easy is it to get time off at Acrisure?

Most people find it easy to get time off.
89% of people report it’s easy to get time off.
Based on data from 37 people who took the Breakroom Quiz between September 2025 and September 2026.

Do Acrisure managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
95% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 42 people who took the Breakroom Quiz between December 2024 and May 2026.

Do jobs at Acrisure spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
23% of people report that their job takes up time that they don’t get paid for.
Based on data from 44 people who took the Breakroom Quiz between December 2024 and May 2026.

How easy is it to take sick days at Acrisure?

Most people find it easy to take sick days.
86% of people report that it’s easy to take time off if they are sick.
Based on data from 42 people who took the Breakroom Quiz between September 2025 and September 2026.

Is working at Acrisure good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
88% of people who care for a child or other relative report this is a good place to work.
Based on data from 40 people who took the Breakroom Quiz between January 2025 and September 2026.

Do people at Acrisure feel treated with respect by their managers?

Most people feel treated with respect by their managers.
88% of people say they’re treated with respect by their managers.
Based on data from 42 people who took the Breakroom Quiz between September 2025 and September 2026.

Do people at Acrisure get to take their breaks without interruption?

Only some people get breaks without interruption.
34% of people report that their breaks get interrupted.
Based on data from 35 people who took the Breakroom Quiz between September 2025 and September 2026.

Is it stressful to work at Acrisure?

Most people feel stressed here.
85% of people say they often feel stressed at work.
Based on data from 39 people who took the Breakroom Quiz between September 2025 and September 2026.

Do people at Acrisure enjoy their jobs?

Most people enjoy their job.
77% of people report they enjoy their job.
Based on data from 35 people who took the Breakroom Quiz between September 2025 and September 2026.

Do people at Acrisure recommend working with their team?

Only some people recommend working with their team.
51% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 43 people who took the Breakroom Quiz between September 2025 and September 2026.

Do people get enough training when they start at Acrisure?

Some people didn’t get enough training when they started.
56% of people report they didn’t get enough training when they started working here.
Based on data from 36 people who took the Breakroom Quiz between September 2025 and September 2026.

Do people get support to advance at Acrisure?

Only some people are given support to advance their career here.
In the last year, 49% of people report not being given support to advance their career here.
Based on data from 39 people who took the Breakroom Quiz between September 2025 and September 2026.

Do people think Acrisure’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
90% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 41 people who took the Breakroom Quiz between September 2025 and September 2026.

Do workers feel well informed about how Acrisure is doing?

Only some people feel well informed about how the company is doing.
53% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 34 people who took the Breakroom Quiz between September 2025 and September 2026.

What other companies are hiring for Customer Service Representative jobs?

What are the most popular jobs at Acrisure?

What are the most popular categories at Acrisure?

Infographic showing various Customer Service Representative job openings at Acrisure in the United States as of September 2026, with employment types broken down into 100% Full Time. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution.

Sr. Program Manager

Acrisure

Grandview Heights, OH • On-site

$100K - $140K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 4 days ago

Acrisure rating

7.5

Company rating: 7.5 out of 10

Based on 124 frontline employees who took The Breakroom Quiz

226th of 315 rated insurance

Job description

Job Description

About Acrisure

A global fintech leader, Acrisure empowers millions of ambitious businesses and individuals with the right solutions to grow boldly forward. Bringingcutting-edgetechnology and top-tier human support together, we connect clients with customized solutions across a range of insurance, reinsurance, payroll, benefits, cybersecurity, mortgage services - and more.

In the last twelve years, Acrisure has grown in revenue from $38 million to almost$5 billionand employs over 19,000 colleagues in more than 20 countries. Acrisure was built on entrepreneurial spirit. Prioritizing leadership, accountability, and collaboration, we equip our teams to work at the highest levels possible.

Job Summary:

Acrisure is seeking a Program Manager who willbe responsible forleading, planning, and executing large-scale, complex programsand projectsthat support Acrisure's ClientService Center. This role oversees multiple interrelated projects, ensuring alignment to strategic priorities while delivering measurable business outcomes.

The Program Manager partners closely with senior cross-functional stakeholders to drive initiatives focused on service delivery, operational optimization, customer experience, and technology-enabled transformation. This role has ownership of program governance, financial oversight, third-party vendor management, and end-to-end execution of large initiatives. The Program Manager will oversee program timelines, budgets, deliverables, stakeholder communications, and vendor performance to ensure successful delivery and alignment with enterpriseobjectives. This role requires the ability to manage complex dependencies across teams, systems, and external partners while driving accountability and results.

Responsibilities:

  • Own end-to-end program strategy, governance, and delivery of large-scale, cross-functional initiatives consisting of multiple interdependent projects.Define program strategy, roadmap, timelines, and success metrics aligned to businessobjectivesbytranslatingenterprise strategy into coordinated initiatives and execution plans.

  • Establish and manage program governance, reporting, and decision-making frameworks

  • Oversee program budgets, including forecasting, tracking, and financial accountability

  • Manage third-party vendors and external partners, ensuring performance and delivery quality

  • Drive alignment across cross-functional teams (operations, technology, client service, business)

  • Identifyand manage program-level risks, dependencies, and issues, driving resolution

  • Provide executive-level status reporting and leadstakeholderand steering committee communications

  • Accountable for achieving program-level business outcomes and valuerealization.Lead resource planning and prioritization across program workstreams

  • Drive operational improvements and scalable processes through program initiatives

  • Lead change management and adoption efforts to ensure successful implementation and sustainment

Requirements:

Required Qualifications

  • Proven ability to manage large, complex programs with multiple workstreams and dependencies

  • Experience owning program budgets, including forecasting and financial tracking

  • Demonstrated success managing third-party vendors and external partners

  • Strong communicationskills with experience engaging senior leaders and executive stakeholders

  • Ability to drive alignment and influence across cross-functional teams

  • Strong analytical, organizational, and problem-solving skills

  • Experience withprogram delivery frameworks(Agile, Waterfall, or hybrid)

  • Ability tooperateeffectively in a fast-paced, evolving environment

Preferred Qualifications

  • Experience supportingcomplexcall centerinitiatives

  • Experienceutilizingprogram andproject management tools such as Microsoft Project, Jira, Asana, Trello, Monday.com, or similar platforms

  • Experience supporting digital transformation or process improvement initiatives

  • Insurance industry or financial services experience preferred

Education and Experience:

Required Qualifications

  • 5+ years of experience managing complex, cross-functional initiatives, including experience coordinating multiple concurrent projects or programs

  • Bachelor's degree in Business Administration, Project Management, Operations, or related field; or equivalent combination of education and experience

Preferred Qualifications

  • Experience supporting insurance brokerage, client service, operations, or digital service delivery environments

  • Experience preparing presentations and communications for senior leadership audiences

  • Experience supporting operational transformation, workflow optimization, or customer service initiatives

  • PMP,PgMP, or similar certification preferred

#LI-VM1

Pay Details:

The base compensation range for this position is $100,000 - $140,000. This range reflects Acrisure's good faith estimate at the time of this posting. Placement within the range will be based on a variety of factors, including but not limited to skills, experience, qualifications, location, and internal equity.

Candidates should be comfortable with an on-site presence to support collaboration, team leadership, and cross-functional partnership.

Why Join Us:

At Acrisure, we're building more than a business, we're building a community where people can grow, thrive, and make an impact. Our benefits are designed to support every dimension of your life, from your health and finances to your family and future.

Making a lasting impact on the communities it serves, Acrisure has pledged more than $22 million through its partnerships with Corewell Health Helen DeVos Children's Hospital in Grand Rapids, Michigan, UPMC Children's Hospital in Pittsburgh, Pennsylvania and Blythedale Children's Hospital in Valhalla, New York.

Employee Benefits

We also offer our employees a comprehensive suite of benefits and perks, including:

  • Physical Wellness: Comprehensive medical insurance, dental insurance, and vision insurance; life and disability insurance; fertility benefits; wellness resources; and paid sick time.

  • Mental Wellness: Generous paid time off and holidays; Employee Assistance Program (EAP); and a complimentary Calm app subscription.

  • Financial Wellness: Immediate vesting in a 401(k) plan; Health Savings Account (HSA) and Flexible Spending Account (FSA) options; commuter benefits; and employee discount programs.

  • Family Care: Paid maternity leave and paid paternity leave (including for adoptive parents); legal plan options; and pet insurance coverage.

  • ... and so much more!

This list is not exhaustive of all available benefits. Eligibility and waiting periods may apply to certain offerings. Benefits may vary based on subsidiary entity and geographic location.

Acrisure is an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, religion, sex, national origin, disability, or protected veteran status. Applicants may request reasonable accommodation by contacting leaves@acrisure.com.

Final candidates will be required to complete post-offer verification processes related to the role and in accordance with applicable laws.

California Residents: Learn more about our privacy practices for applicants by visiting the Acrisure California Applicant Privacy Policy.

Recruitment Fraud: Please visit here to learn more about our Recruitment Fraud Notice.

Welcome, your new opportunity awaits you.

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