ZipRecruiter

Log In

Acrisure
Acrisure

62 Acrisure Customer Service Representative Jobs Hiring Near You

Customer Care Expertise LLC

Customer Service Representative

$16.50 - $22.25/hr

About The Customer Service Representative Position- Fully Remote Our customer service representative, or CSR, will act as a connection, providing product/services information and resolving developing ...

Domino's

Customer Service Representative (CSR)

Ayer, MA · On-site

$18 - $24.25/hr

Customer Service Representative (CSR) Customer Service Representative: The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or ...

next page

Showing results 1-20

All JobsAcrisure JobsAcrisure Customer Service Representative Jobs

Acrisure Jobs Information

What is it like to work at Acrisure?

Acrisure is a dynamic and fast-paced company that values innovation, collaboration, and growth, fostering a culture that encourages employees to take calculated risks and push boundaries.

The company's structure is designed to support a flat organizational hierarchy, allowing employees to work closely with senior leaders and contribute to key decision-making processes. Acrisure's offices often feature open layouts, modern amenities, and flexible workspaces that promote collaboration and creativity.

Working at Acrisure may appeal to individuals who are passionate about the insurance and financial services industry, as the company offers opportunities for professional growth, mentorship, and career advancement in a rapidly evolving market.

What makes Acrisure an attractive place to work?

Acrisure is a leading insurance brokerage and services company that has experienced significant growth and expansion through strategic acquisitions and innovative business practices. The company offers a dynamic and collaborative work environment that fosters a culture of innovation, teamwork, and professional development, with opportunities for employees to contribute to the company's continued success. Joining Acrisure provides a chance to be part of a rapidly evolving organization with a strong focus on growth, innovation, and employee development, offering opportunities for career advancement and making a meaningful impact in the industry.

Do workers at Acrisure get paid breaks?

Yes. Most people get paid breaks.
71% of people say they get paid breaks.
Based on data from 49 people who took the Breakroom Quiz between December 2024 and July 2026.

Does Acrisure pay people when they’re sick?

Yes. Most people get paid when they’re sick.
96% of people say they would get paid if they were sick but scheduled to work.
Based on data from 46 people who took the Breakroom Quiz between August 2025 and August 2026.

At Acrisure, are sick days and vacation days separate paid time off?

Sick days and vacation days are separate paid time off.
82% of people say they don’t have to use vacation days when they’re out sick.
Based on data from 44 people who took the Breakroom Quiz between August 2025 and August 2026.

Is the health insurance from Acrisure affordable enough for their workers?

Most people say the health insurance costs are okay.
95% of people say the health insurance costs are okay
Based on data from 40 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people get paid time off at Acrisure?

Most people get paid time off work.
96% of people say they get paid time off.
Based on data from 46 people who took the Breakroom Quiz between August 2025 and August 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 63% of people with changing schedules find out their shifts one week or less ahead of time.
  • 13% of people with changing schedules find out their shifts two weeks ahead of time.
  • 13% of people with changing schedules find out their shifts three weeks ahead of time.
  • 13% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 8 people who took the Breakroom Quiz between January 2025 and March 2026.

Do workers at Acrisure worry about hours?

Most people don’t worry about getting enough hours.
95% of people report they don’t worry about getting enough hours.
Based on data from 41 people who took the Breakroom Quiz between December 2024 and May 2026.

Do Acrisure workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
53% report that they don’t have enough control over which shifts they work.
Based on data from 34 people who took the Breakroom Quiz between December 2024 and May 2026.

How easy is it for Acrisure workers to change shifts?

Most people find it easy to change shifts.
79% of people report that it’s easy to change shifts if they need to.
Based on data from 29 people who took the Breakroom Quiz between December 2024 and May 2026.

How easy is it to get time off at Acrisure?

Most people find it easy to get time off.
88% of people report it’s easy to get time off.
Based on data from 40 people who took the Breakroom Quiz between August 2025 and August 2026.

Do Acrisure managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
95% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 42 people who took the Breakroom Quiz between December 2024 and May 2026.

Do jobs at Acrisure spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
23% of people report that their job takes up time that they don’t get paid for.
Based on data from 44 people who took the Breakroom Quiz between December 2024 and May 2026.

How easy is it to take sick days at Acrisure?

Most people find it easy to take sick days.
84% of people report that it’s easy to take time off if they are sick.
Based on data from 45 people who took the Breakroom Quiz between August 2025 and August 2026.

Is working at Acrisure good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
87% of people who care for a child or other relative report this is a good place to work.
Based on data from 39 people who took the Breakroom Quiz between January 2025 and June 2026.

Do people at Acrisure feel treated with respect by their managers?

Most people feel treated with respect by their managers.
89% of people say they’re treated with respect by their managers.
Based on data from 44 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people at Acrisure get to take their breaks without interruption?

Most people get breaks without interruption.
69% of people report that they get to take their breaks without interruption.
Based on data from 36 people who took the Breakroom Quiz between August 2025 and August 2026.

Is it stressful to work at Acrisure?

Most people feel stressed here.
81% of people say they often feel stressed at work.
Based on data from 42 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people at Acrisure enjoy their jobs?

Most people enjoy their job.
75% of people report they enjoy their job.
Based on data from 36 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people at Acrisure recommend working with their team?

Only some people recommend working with their team.
50% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 46 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people get enough training when they start at Acrisure?

Some people didn’t get enough training when they started.
59% of people report they didn’t get enough training when they started working here.
Based on data from 39 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people get support to advance at Acrisure?

Only some people are given support to advance their career here.
In the last year, 50% of people report not being given support to advance their career here.
Based on data from 42 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people think Acrisure’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
91% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 44 people who took the Breakroom Quiz between August 2025 and August 2026.

Do workers feel well informed about how Acrisure is doing?

Only some people feel well informed about how the company is doing.
51% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 37 people who took the Breakroom Quiz between August 2025 and August 2026.

What other companies are hiring for Customer Service Representative jobs?

What are the most popular jobs at Acrisure?

What are the most popular categories at Acrisure?

Infographic showing various Customer Service Representative job openings at Acrisure in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution.

Customer Service Representative

Acrisure LLC

Oak Ridge, TN • On-site

$16 - $18/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 22 days ago

Acrisure rating

7.5

Company rating: 7.5 out of 10

Based on 122 frontline employees who took The Breakroom Quiz

224th of 314 rated insurance

Job description

About Acrisure
A global fintech leader, Acrisure empowers millions of ambitious businesses and individuals with the right solutions to grow boldly forward. Bringing cutting-edge technology and top-tier human support together, we connect clients with customized solutions across a range of insurance, reinsurance, payroll, benefits, cybersecurity, mortgage services - and more.
In the last twelve years, Acrisure has grown in revenue from $38 million to almost $5 billion and employs over 19,000 colleagues in more than 20 countries. Acrisure was built on entrepreneurial spirit. Prioritizing leadership, accountability, and collaboration, we equip our teams to work at the highest levels possible.
Starting Salary: $16-$18/hour based on experience
Schedule: Full-time, 40 hours/week. Monday - Friday 9am-6pm
Responsibilities:
  • Provide exemplary customer service over the phone, online chat, or email.
  • Document and update customer records based on interactions and customer needs.
  • Develop and maintain a knowledge base of the evolving products and services.
  • Mail requested documentation.
  • Complete daily tasks when not on the phone or chat.
Requirements:
  • Demonstrated experience in customer service or other related fields.
  • Ability to build rapport with clients with an enthusiastic attitude.
  • A problem solver with keen attention to detail.
  • A "let's work together" approach with open communication, excellence in service, integrity, and accountability.
  • Ability to build trust by working as a team member, as well as independently, with minimal supervision.
  • A positive and professional demeanor.
  • Ability to multitask and adapt to changes quickly.
  • Excellent written and verbal communication skills.
  • Strong computer skills.
Education/Experience:
  • High school diploma or equivalent
Physical Demands
  • Prolonged periods of sitting at a desk and working on a computer.
  • Must be able to lift up to 15 pounds at times.
Candidates should be comfortable with an on-site presence to support collaboration, team leadership, and cross-functional partnership.
Why Join Us:
At Acrisure, we're building more than a business, we're building a community where people can grow, thrive, and make an impact. Our benefits are designed to support every dimension of your life, from your health and finances to your family and future.
Making a lasting impact on the communities it serves, Acrisure has pledged more than $22 million through its partnerships with Corewell Health Helen DeVos Children's Hospital in Grand Rapids, Michigan, UPMC Children's Hospital in Pittsburgh, Pennsylvania and Blythedale Children's Hospital in Valhalla, New York.
Employee Benefits
We also offer our employees a comprehensive suite of benefits and perks, including:
  • Physical Wellness: Comprehensive medical insurance, dental insurance, and vision insurance; life and disability insurance; fertility benefits; wellness resources; and paid sick time.
  • Mental Wellness: Generous paid time off and holidays; Employee Assistance Program (EAP); and a complimentary Calm app subscription.
  • Financial Wellness: Immediate vesting in a 401(k) plan; Health Savings Account (HSA) and Flexible Spending Account (FSA) options; commuter benefits; and employee discount programs.
  • Family Care: Paid maternity leave and paid paternity leave (including for adoptive parents); legal plan options; and pet insurance coverage.
  • ... and so much more!

This list is not exhaustive of all available benefits. Eligibility and waiting periods may apply to certain offerings. Benefits may vary based on subsidiary entity and geographic location.
Acrisure is an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, religion, sex, national origin, disability, or protected veteran status. Applicants may request reasonable accommodation by contacting leaves@acrisure.com.
Final candidates will be required to complete post-offer verification processes related to the role and in accordance with applicable laws.
California Residents: Learn more about our privacy practices for applicants by visiting the Acrisure California Applicant Privacy Policy.
Recruitment Fraud: Please visit here to learn more about our Recruitment Fraud Notice.
Welcome, your new opportunity awaits you.

What Acrisure employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply