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Acrisure

62 Acrisure Customer Service Representative Jobs Hiring Near You

Acrisure

Territory Manager-1

Columbus, OH · On-site +1

$90K - $105K/yr

... CRM, upselling current clients on other Auris products and services, and maintaining regular ... At Acrisure, we're building more than a business, we're building a community where people can grow ...

Acrisure

Territory Manager-1

Columbus, OH

$90K - $105K/yr

... CRM, upselling current clients on other Auris products and services, and maintaining regular ... At Acrisure, we're building more than a business, we're building a community where people can grow ...

Customer Care Expertise LLC

Customer Service Representative

$16.50 - $22.25/hr

About The Customer Service Representative Position- Fully Remote Our customer service representative, or CSR, will act as a connection, providing product/services information and resolving developing ...

Domino's

Customer Service Representative (CSR)

Ayer, MA · On-site

$18 - $24.25/hr

Customer Service Representative (CSR) Customer Service Representative: The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or ...

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Acrisure Jobs Information

What is it like to work at Acrisure?

Acrisure is a dynamic and fast-paced company that values innovation, collaboration, and growth, fostering a culture that encourages employees to take calculated risks and push boundaries.

The company's structure is designed to support a flat organizational hierarchy, allowing employees to work closely with senior leaders and contribute to key decision-making processes. Acrisure's offices often feature open layouts, modern amenities, and flexible workspaces that promote collaboration and creativity.

Working at Acrisure may appeal to individuals who are passionate about the insurance and financial services industry, as the company offers opportunities for professional growth, mentorship, and career advancement in a rapidly evolving market.

What makes Acrisure an attractive place to work?

Acrisure is a leading insurance brokerage and services company that has experienced significant growth and expansion through strategic acquisitions and innovative business practices. The company offers a dynamic and collaborative work environment that fosters a culture of innovation, teamwork, and professional development, with opportunities for employees to contribute to the company's continued success. Joining Acrisure provides a chance to be part of a rapidly evolving organization with a strong focus on growth, innovation, and employee development, offering opportunities for career advancement and making a meaningful impact in the industry.

Do workers at Acrisure get paid breaks?

Yes. Most people get paid breaks.
71% of people say they get paid breaks.
Based on data from 49 people who took the Breakroom Quiz between December 2024 and July 2026.

Does Acrisure pay people when they’re sick?

Yes. Most people get paid when they’re sick.
96% of people say they would get paid if they were sick but scheduled to work.
Based on data from 46 people who took the Breakroom Quiz between August 2025 and August 2026.

At Acrisure, are sick days and vacation days separate paid time off?

Sick days and vacation days are separate paid time off.
82% of people say they don’t have to use vacation days when they’re out sick.
Based on data from 44 people who took the Breakroom Quiz between August 2025 and August 2026.

Is the health insurance from Acrisure affordable enough for their workers?

Most people say the health insurance costs are okay.
95% of people say the health insurance costs are okay
Based on data from 40 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people get paid time off at Acrisure?

Most people get paid time off work.
96% of people say they get paid time off.
Based on data from 46 people who took the Breakroom Quiz between August 2025 and August 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 63% of people with changing schedules find out their shifts one week or less ahead of time.
  • 13% of people with changing schedules find out their shifts two weeks ahead of time.
  • 13% of people with changing schedules find out their shifts three weeks ahead of time.
  • 13% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 8 people who took the Breakroom Quiz between January 2025 and March 2026.

Do workers at Acrisure worry about hours?

Most people don’t worry about getting enough hours.
95% of people report they don’t worry about getting enough hours.
Based on data from 41 people who took the Breakroom Quiz between December 2024 and May 2026.

Do Acrisure workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
53% report that they don’t have enough control over which shifts they work.
Based on data from 34 people who took the Breakroom Quiz between December 2024 and May 2026.

How easy is it for Acrisure workers to change shifts?

Most people find it easy to change shifts.
79% of people report that it’s easy to change shifts if they need to.
Based on data from 29 people who took the Breakroom Quiz between December 2024 and May 2026.

How easy is it to get time off at Acrisure?

Most people find it easy to get time off.
88% of people report it’s easy to get time off.
Based on data from 40 people who took the Breakroom Quiz between August 2025 and August 2026.

Do Acrisure managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
95% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 42 people who took the Breakroom Quiz between December 2024 and May 2026.

Do jobs at Acrisure spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
23% of people report that their job takes up time that they don’t get paid for.
Based on data from 44 people who took the Breakroom Quiz between December 2024 and May 2026.

How easy is it to take sick days at Acrisure?

Most people find it easy to take sick days.
84% of people report that it’s easy to take time off if they are sick.
Based on data from 45 people who took the Breakroom Quiz between August 2025 and August 2026.

Is working at Acrisure good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
87% of people who care for a child or other relative report this is a good place to work.
Based on data from 39 people who took the Breakroom Quiz between January 2025 and June 2026.

Do people at Acrisure feel treated with respect by their managers?

Most people feel treated with respect by their managers.
89% of people say they’re treated with respect by their managers.
Based on data from 44 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people at Acrisure get to take their breaks without interruption?

Most people get breaks without interruption.
69% of people report that they get to take their breaks without interruption.
Based on data from 36 people who took the Breakroom Quiz between August 2025 and August 2026.

Is it stressful to work at Acrisure?

Most people feel stressed here.
81% of people say they often feel stressed at work.
Based on data from 42 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people at Acrisure enjoy their jobs?

Most people enjoy their job.
75% of people report they enjoy their job.
Based on data from 36 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people at Acrisure recommend working with their team?

Only some people recommend working with their team.
50% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 46 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people get enough training when they start at Acrisure?

Some people didn’t get enough training when they started.
59% of people report they didn’t get enough training when they started working here.
Based on data from 39 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people get support to advance at Acrisure?

Only some people are given support to advance their career here.
In the last year, 50% of people report not being given support to advance their career here.
Based on data from 42 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people think Acrisure’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
91% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 44 people who took the Breakroom Quiz between August 2025 and August 2026.

Do workers feel well informed about how Acrisure is doing?

Only some people feel well informed about how the company is doing.
51% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 37 people who took the Breakroom Quiz between August 2025 and August 2026.

What other companies are hiring for Customer Service Representative jobs?

What are the most popular jobs at Acrisure?

What are the most popular categories at Acrisure?

Infographic showing various Customer Service Representative job openings at Acrisure in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution.

Territory Manager-1

Acrisure

Columbus, OH • On-site, Remote

$90K - $105K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 8 days ago

Acrisure rating

7.5

Company rating: 7.5 out of 10

Based on 122 frontline employees who took The Breakroom Quiz

225th of 313 rated insurance

Job description

About Auris
Auris is the payroll and HR partner built for small and medium-sized business who can't afford to get it wrong. Trusted by over 50,000 business nationwide, Auris pairs easy-to-use technology with real human services to give leaders the confidence that every detail is done right - so they can focus on growing their team and their business. Acquired by Acrisure in 2025, Auris formerly Heartland Payroll is accelerating its vision to deliver seamless human-centered technology to help small businesses thrive.
Job Summary
Responsible for prospecting and running Auris Payroll presentations both in person and over the phone to small and mid-sized merchants and businesses to ultimately close deals within a fast sales cycle. As a Payroll Territory Manager (PTM), you will report to the Payroll Division Manager (PDM). Activities include explaining our value proposition to clients via Atlas CRM, upselling current clients on other Auris products and services, and maintaining regular communication with the PDM. Additionally, the PTM is responsible for training and coaching Senior Product Advisors (SPAs), who report to them.
Your role as the PTM is to close sales of our business solutions with clients throughout the area. You will work closely with your local PDM to set appointments with business owners over the phone, face to face, through your network, and via referral partnerships that you build. You will then run scheduled appointments, uncover needs and present Heartland payroll solutions to close sales in small to mid-sized businesses.
During the training period, your PDM will accompany you on your initial appointments to train you on our short-cycle sales process using our tablet-based CRM platform, Atlas, used for lead generation, sales presentations, on the spot client financial analysis and paperless contract processing. You will also accompany SPA's on their initial appointments to train. After training you will have the opportunity to set up your own work schedule to maximize the upside of the residuals on the business you bring in.
Responsibilities
  • Responsible for prospecting new clients into our Payroll/HCM services realm
  • Maintain existing/prospective client records, in accordance with company policies, to include call notes, scheduled client interactions, contact information, and other relevant client information, in the Customer Relationship Management (CRM) system; currently Atlas.
  • Responsible for achieving minimum production requirements, including setting first time appointments, to secure a WIN
  • Continuously build and develop knowledge of current product/service portfolio as well as changes and developments within the financial technology industry, to remain up-to-date.
  • Attend weekly team meeting and weekly one-on-one with leader
  • Responsible for training and coaching Senior Product Advisors (SPAs), who report to them
  • Provide status updates to reporting PDM
  • Additional responsibilities may be assigned as needed

Minimum Qualifications
  • 18 years of age or older
  • Valid Driver's License and valid automobile insurance
  • Successful completion of pre-employment background check
  • Must live in area relative to job posting location
  • At least two years of relevant experience
  • Excellent prospecting, communication, presentation, and networking skills
  • Works well independently and as part of a team
  • Incentive-driven sales "hunter"
  • Professional demeanor and impeccable integrity
  • High sense of urgency and innate sales talent
  • Enjoys cold-calling and speaking with people face to face
  • Accountable for measurable, high-quality, timely results
  • Ability to be in the field 50% of the time

Preferred Qualifications
  • High school diploma/GED
  • At least 6 years of relevant experience
  • At least 1-2 years of supervisory experience

Competencies
  • Awareness
  • Driven
  • Resilient
  • Respectful
  • Committedness

Compensation (pay transparency) and Benefits
  • It's W2! Medical, Dental, Life, & Disability benefits to keep you healthy and happy.
  • We're not messing around with compensation. A first-year professional may expect an average of $90,000 - $105,000+ if you are in the top 25% in the form of uncapped weekly commissions, lifetime residuals, and portfolio equity.
  • We know you're thinking about the future, so we've got a 401(k) and matching program to help you save up for your retirement.

#Auris
Candidates should be comfortable with an on-site presence to support collaboration, team leadership, and cross-functional partnership.
Why Join Us:
At Acrisure, we're building more than a business, we're building a community where people can grow, thrive, and make an impact. Our benefits are designed to support every dimension of your life, from your health and finances to your family and future.
Making a lasting impact on the communities it serves, Acrisure has pledged more than $22 million through its partnerships with Corewell Health Helen DeVos Children's Hospital in Grand Rapids, Michigan, UPMC Children's Hospital in Pittsburgh, Pennsylvania and Blythedale Children's Hospital in Valhalla, New York.
Employee Benefits
We also offer our employees a comprehensive suite of benefits and perks, including:
  • Physical Wellness: Comprehensive medical insurance, dental insurance, and vision insurance; life and disability insurance; fertility benefits; wellness resources; and paid sick time.
  • Mental Wellness: Generous paid time off and holidays; Employee Assistance Program (EAP); and a complimentary Calm app subscription.
  • Financial Wellness: Immediate vesting in a 401(k) plan; Health Savings Account (HSA) and Flexible Spending Account (FSA) options; commuter benefits; and employee discount programs.
  • Family Care: Paid maternity leave and paid paternity leave (including for adoptive parents); legal plan options; and pet insurance coverage.
  • ... and so much more!

This list is not exhaustive of all available benefits. Eligibility and waiting periods may apply to certain offerings. Benefits may vary based on subsidiary entity and geographic location.
Acrisure is an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, religion, sex, national origin, disability, or protected veteran status. Applicants may request reasonable accommodation by contacting leaves@acrisure.com.
California Residents: Learn more about our privacy practices for applicants by visiting the Acrisure California Applicant Privacy Policy.
Recruitment Fraud: Please visit here to learn more about our Recruitment Fraud Notice.
Welcome, your new opportunity awaits you.

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