... Acrisure Stadium. This role oversees the delivery of exceptional guest experiences across suites ... Oversee premium inventory management, event logistics, and service execution processes. * Ensure ...
16 Acrisure Logistics Jobs Hiring Near You
... Acrisure Stadium. This role oversees the delivery of exceptional guest experiences across suites ... Oversee premium inventory management, event logistics, and service execution processes. * Ensure ...
... Acrisure Stadium. This role oversees the delivery of exceptional guest experiences across suites ... Oversee premium inventory management, event logistics, and service execution processes. * Ensure ...
... Acrisure Stadium. This role oversees the delivery of exceptional guest experiences across suites ... Oversee premium inventory management, event logistics, and service execution processes. * Ensure ...
... Acrisure Stadium. This role oversees the delivery of exceptional guest experiences across suites ... Oversee premium inventory management, event logistics, and service execution processes. * Ensure ...
... Acrisure Stadium. This role oversees the delivery of exceptional guest experiences across suites ... Oversee premium inventory management, event logistics, and service execution processes. * Ensure ...
... Acrisure Stadium. This role oversees the delivery of exceptional guest experiences across suites ... Oversee premium inventory management, event logistics, and service execution processes. * Ensure ...
... Acrisure Stadium. This role oversees the delivery of exceptional guest experiences across suites ... Oversee premium inventory management, event logistics, and service execution processes. * Ensure ...
Director, Game Presentation & Events | Full-Time | Coachella Valley Firebirds
Palm Desert, CA · On-site
$100K - $120K/yr
Acrisure Arena is the premier sports and entertainment venue in the greater Palm Springs area, a 11 ... Demonstrated experience across creative entertainment, game operations, event logistics, technical ...
Director, Game Presentation & Events | Full-Time | Coachella Valley Firebirds
Palm Desert, CA · On-site
$100K - $120K/yr
Acrisure Arena is the premier sports and entertainment venue in the greater Palm Springs area, a 11 ... Demonstrated experience across creative entertainment, game operations, event logistics, technical ...
Director, Game Presentation & Events | Full-Time | Coachella Valley Firebirds
Palm Desert, CA · On-site
$100K - $120K/yr
About the Venue Acrisure Arena is the premier sports and entertainment venue in the greater Palm ... Demonstrated experience across creative entertainment, game operations, event logistics, technical ...
Director, Game Presentation & Events | Full-Time | Coachella Valley Firebirds
Palm Desert, CA · On-site
$100K - $120K/yr
About the Venue Acrisure Arena is the premier sports and entertainment venue in the greater Palm ... Demonstrated experience across creative entertainment, game operations, event logistics, technical ...
Director, Game Presentation & Events | Full-Time | Coachella Valley Firebirds
Palm Desert, CA · On-site
$100K - $120K/yr
Demonstrated experience across creative entertainment, game operations, event logistics, technical ... Must be able to work on-site at the Acrisure Arena, Palm Desert, CA Technical Skills Required:
Director, Game Presentation & Events | Full-Time | Coachella Valley Firebirds
Palm Desert, CA · On-site
$100K - $120K/yr
Demonstrated experience across creative entertainment, game operations, event logistics, technical ... Must be able to work on-site at the Acrisure Arena, Palm Desert, CA Technical Skills Required:
Title Director, Game Presentation & Events | Full-Time | Coachella Valley Firebirds
Palm Desert, CA · On-site
$100K - $120K/yr
... Acrisure Arena on game night. You will lead the creative vision and technical execution of one of ... Demonstrated experience across creative entertainment, game operations, event logistics, technical ...
Title Director, Game Presentation & Events | Full-Time | Coachella Valley Firebirds
Palm Desert, CA · On-site
$100K - $120K/yr
... Acrisure Arena on game night. You will lead the creative vision and technical execution of one of ... Demonstrated experience across creative entertainment, game operations, event logistics, technical ...
Title Director, Game Presentation & Events | Full-Time | Coachella Valley Firebirds
Palm Desert, CA · On-site
$100K - $120K/yr
Demonstrated experience across creative entertainment, game operations, event logistics, technical ... Must be able to work on-site at the Acrisure Arena, Palm Desert, CA Technical Skills Required:
Title Director, Game Presentation & Events | Full-Time | Coachella Valley Firebirds
Palm Desert, CA · On-site
$100K - $120K/yr
Demonstrated experience across creative entertainment, game operations, event logistics, technical ... Must be able to work on-site at the Acrisure Arena, Palm Desert, CA Technical Skills Required:
Facility & Banquet Houseman Manager
Pittsburgh, PA · On-site
$14.25 - $18.50/hr
Acrisure Stadium is the electrifying home of the Pittsburgh Steelers, where roaring fans ... Serve as the primary point of contact for event logistics on the floor during service.
Facility & Banquet Houseman Manager
Pittsburgh, PA · On-site
$14.25 - $18.50/hr
Acrisure Stadium is the electrifying home of the Pittsburgh Steelers, where roaring fans ... Serve as the primary point of contact for event logistics on the floor during service.
Facility & Banquet Houseman Manager
Pittsburgh, PA · On-site
$14.25 - $18.50/hr
Acrisure Stadium is the electrifying home of the Pittsburgh Steelers, where roaring fans ... event logistics on the floor during service. Qualifications • 2 to 4 years of experience in ...
Facility & Banquet Houseman Manager
Pittsburgh, PA · On-site
$14.25 - $18.50/hr
Acrisure Stadium is the electrifying home of the Pittsburgh Steelers, where roaring fans ... event logistics on the floor during service. Qualifications • 2 to 4 years of experience in ...
Facility & Banquet Houseman Manager
$14.25 - $18.50/hr
Acrisure Stadium is the electrifying home of the Pittsburgh Steelers, where roaring fans ... Serve as the primary point of contact for event logistics on the floor during service.
Facility & Banquet Houseman Manager
$14.25 - $18.50/hr
Acrisure Stadium is the electrifying home of the Pittsburgh Steelers, where roaring fans ... Serve as the primary point of contact for event logistics on the floor during service.
Facility & Banquet Houseman Manager
Pittsburgh, PA · On-site
$14.25 - $18.50/hr
Acrisure Stadium is the electrifying home of the Pittsburgh Steelers, where roaring fans ... event logistics on the floor during service. Qualifications 2 to 4 years of experience in ...
Facility & Banquet Houseman Manager
Pittsburgh, PA · On-site
$14.25 - $18.50/hr
Acrisure Stadium is the electrifying home of the Pittsburgh Steelers, where roaring fans ... event logistics on the floor during service. Qualifications 2 to 4 years of experience in ...
Advance production and logistics with clients and internal departments regarding tour or venue ... On Site - Van Andel Arena, Acrisure Amphitheater Physical Demands The physical demands described ...
Advance production and logistics with clients and internal departments regarding tour or venue ... On Site - Van Andel Arena, Acrisure Amphitheater Physical Demands The physical demands described ...
... and logistical support in the premium seating sections on football gamedays at Acrisure Bounce House, men's basketball gamedays at Addition Financial Arena, and baseball gamedays John Euliano Park.
... and logistical support in the premium seating sections on football gamedays at Acrisure Bounce House, men's basketball gamedays at Addition Financial Arena, and baseball gamedays John Euliano Park.
Advance production and logistics with clients and internal departments regarding tour or venue ... On Site - Van Andel Arena, Acrisure Amphitheater Physical Demands The physical demands described ...
New
Advance production and logistics with clients and internal departments regarding tour or venue ... On Site - Van Andel Arena, Acrisure Amphitheater Physical Demands The physical demands described ...
New
Acrisure Jobs Information
What is it like to work at Acrisure?
Acrisure is a dynamic and fast-paced company that values innovation, collaboration, and growth, fostering a culture that encourages employees to take calculated risks and push boundaries.
The company's structure is designed to support a flat organizational hierarchy, allowing employees to work closely with senior leaders and contribute to key decision-making processes. Acrisure's offices often feature open layouts, modern amenities, and flexible workspaces that promote collaboration and creativity.
Working at Acrisure may appeal to individuals who are passionate about the insurance and financial services industry, as the company offers opportunities for professional growth, mentorship, and career advancement in a rapidly evolving market.
The company's structure is designed to support a flat organizational hierarchy, allowing employees to work closely with senior leaders and contribute to key decision-making processes. Acrisure's offices often feature open layouts, modern amenities, and flexible workspaces that promote collaboration and creativity.
Working at Acrisure may appeal to individuals who are passionate about the insurance and financial services industry, as the company offers opportunities for professional growth, mentorship, and career advancement in a rapidly evolving market.
What makes Acrisure an attractive place to work?
Acrisure is a leading insurance brokerage and services company that has experienced significant growth and expansion through strategic acquisitions and innovative business practices. The company offers a dynamic and collaborative work environment that fosters a culture of innovation, teamwork, and professional development, with opportunities for employees to contribute to the company's continued success. Joining Acrisure provides a chance to be part of a rapidly evolving organization with a strong focus on growth, innovation, and employee development, offering opportunities for career advancement and making a meaningful impact in the industry.
Do workers at Acrisure get paid breaks?
Yes. Most people get paid breaks.
71% of people say they get paid breaks.
Based on data from 49 people who took the Breakroom Quiz between December 2024 and July 2026.
71% of people say they get paid breaks.
Based on data from 49 people who took the Breakroom Quiz between December 2024 and July 2026.
Does Acrisure pay people when they’re sick?
Yes. Most people get paid when they’re sick.
96% of people say they would get paid if they were sick but scheduled to work.
Based on data from 46 people who took the Breakroom Quiz between August 2025 and August 2026.
96% of people say they would get paid if they were sick but scheduled to work.
Based on data from 46 people who took the Breakroom Quiz between August 2025 and August 2026.
At Acrisure, are sick days and vacation days separate paid time off?
Sick days and vacation days are separate paid time off.
82% of people say they don’t have to use vacation days when they’re out sick.
Based on data from 44 people who took the Breakroom Quiz between August 2025 and August 2026.
82% of people say they don’t have to use vacation days when they’re out sick.
Based on data from 44 people who took the Breakroom Quiz between August 2025 and August 2026.
Is the health insurance from Acrisure affordable enough for their workers?
Most people say the health insurance costs are okay.
95% of people say the health insurance costs are okay
Based on data from 40 people who took the Breakroom Quiz between August 2025 and August 2026.
95% of people say the health insurance costs are okay
Based on data from 40 people who took the Breakroom Quiz between August 2025 and August 2026.
Do people get paid time off at Acrisure?
Most people get paid time off work.
96% of people say they get paid time off.
Based on data from 46 people who took the Breakroom Quiz between August 2025 and August 2026.
96% of people say they get paid time off.
Based on data from 46 people who took the Breakroom Quiz between August 2025 and August 2026.
How far ahead of time do people find out their work schedule?
Most people find out their schedule less than four weeks ahead of time.
Based on data from 8 people who took the Breakroom Quiz between January 2025 and March 2026.
- 63% of people with changing schedules find out their shifts one week or less ahead of time.
- 13% of people with changing schedules find out their shifts two weeks ahead of time.
- 13% of people with changing schedules find out their shifts three weeks ahead of time.
- 13% of people with changing schedules find out their shifts four weeks or more ahead of time.
Based on data from 8 people who took the Breakroom Quiz between January 2025 and March 2026.
Do workers at Acrisure worry about hours?
Most people don’t worry about getting enough hours.
95% of people report they don’t worry about getting enough hours.
Based on data from 41 people who took the Breakroom Quiz between December 2024 and May 2026.
95% of people report they don’t worry about getting enough hours.
Based on data from 41 people who took the Breakroom Quiz between December 2024 and May 2026.
Do Acrisure workers get to choose the shifts they work?
Some people don’t get to choose which shifts they work.
53% report that they don’t have enough control over which shifts they work.
Based on data from 34 people who took the Breakroom Quiz between December 2024 and May 2026.
53% report that they don’t have enough control over which shifts they work.
Based on data from 34 people who took the Breakroom Quiz between December 2024 and May 2026.
How easy is it for Acrisure workers to change shifts?
Most people find it easy to change shifts.
79% of people report that it’s easy to change shifts if they need to.
Based on data from 29 people who took the Breakroom Quiz between December 2024 and May 2026.
79% of people report that it’s easy to change shifts if they need to.
Based on data from 29 people who took the Breakroom Quiz between December 2024 and May 2026.
How easy is it to get time off at Acrisure?
Most people find it easy to get time off.
88% of people report it’s easy to get time off.
Based on data from 40 people who took the Breakroom Quiz between August 2025 and August 2026.
88% of people report it’s easy to get time off.
Based on data from 40 people who took the Breakroom Quiz between August 2025 and August 2026.
Do Acrisure managers change schedules at the last minute?
Most managers don’t change people’s schedules at the last minute.
95% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 42 people who took the Breakroom Quiz between December 2024 and May 2026.
95% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 42 people who took the Breakroom Quiz between December 2024 and May 2026.
Do jobs at Acrisure spill into time workers aren’t paid for?
Rarely. The job doesn't usually spill into unpaid time.
23% of people report that their job takes up time that they don’t get paid for.
Based on data from 44 people who took the Breakroom Quiz between December 2024 and May 2026.
23% of people report that their job takes up time that they don’t get paid for.
Based on data from 44 people who took the Breakroom Quiz between December 2024 and May 2026.
How easy is it to take sick days at Acrisure?
Most people find it easy to take sick days.
84% of people report that it’s easy to take time off if they are sick.
Based on data from 45 people who took the Breakroom Quiz between August 2025 and August 2026.
84% of people report that it’s easy to take time off if they are sick.
Based on data from 45 people who took the Breakroom Quiz between August 2025 and August 2026.
Is working at Acrisure good if you’re a parent or caregiver?
Most parents and caregivers say this is a good place to work.
87% of people who care for a child or other relative report this is a good place to work.
Based on data from 39 people who took the Breakroom Quiz between January 2025 and June 2026.
87% of people who care for a child or other relative report this is a good place to work.
Based on data from 39 people who took the Breakroom Quiz between January 2025 and June 2026.
Do people at Acrisure feel treated with respect by their managers?
Most people feel treated with respect by their managers.
89% of people say they’re treated with respect by their managers.
Based on data from 44 people who took the Breakroom Quiz between August 2025 and August 2026.
89% of people say they’re treated with respect by their managers.
Based on data from 44 people who took the Breakroom Quiz between August 2025 and August 2026.
Do people at Acrisure get to take their breaks without interruption?
Most people get breaks without interruption.
69% of people report that they get to take their breaks without interruption.
Based on data from 36 people who took the Breakroom Quiz between August 2025 and August 2026.
69% of people report that they get to take their breaks without interruption.
Based on data from 36 people who took the Breakroom Quiz between August 2025 and August 2026.
Is it stressful to work at Acrisure?
Most people feel stressed here.
81% of people say they often feel stressed at work.
Based on data from 42 people who took the Breakroom Quiz between August 2025 and August 2026.
81% of people say they often feel stressed at work.
Based on data from 42 people who took the Breakroom Quiz between August 2025 and August 2026.
Do people at Acrisure enjoy their jobs?
Most people enjoy their job.
75% of people report they enjoy their job.
Based on data from 36 people who took the Breakroom Quiz between August 2025 and August 2026.
75% of people report they enjoy their job.
Based on data from 36 people who took the Breakroom Quiz between August 2025 and August 2026.
Do people at Acrisure recommend working with their team?
Only some people recommend working with their team.
50% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 46 people who took the Breakroom Quiz between August 2025 and August 2026.
50% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 46 people who took the Breakroom Quiz between August 2025 and August 2026.
Do people get enough training when they start at Acrisure?
Some people didn’t get enough training when they started.
59% of people report they didn’t get enough training when they started working here.
Based on data from 39 people who took the Breakroom Quiz between August 2025 and August 2026.
59% of people report they didn’t get enough training when they started working here.
Based on data from 39 people who took the Breakroom Quiz between August 2025 and August 2026.
Do people get support to advance at Acrisure?
Only some people are given support to advance their career here.
In the last year, 50% of people report not being given support to advance their career here.
Based on data from 42 people who took the Breakroom Quiz between August 2025 and August 2026.
In the last year, 50% of people report not being given support to advance their career here.
Based on data from 42 people who took the Breakroom Quiz between August 2025 and August 2026.
Do people think Acrisure’s headquarters understands what’s happening where they work?
Most people think headquarters doesn’t understand what’s happening where they work.
91% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 44 people who took the Breakroom Quiz between August 2025 and August 2026.
91% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 44 people who took the Breakroom Quiz between August 2025 and August 2026.
Do workers feel well informed about how Acrisure is doing?
Only some people feel well informed about how the company is doing.
51% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 37 people who took the Breakroom Quiz between August 2025 and August 2026.
51% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 37 people who took the Breakroom Quiz between August 2025 and August 2026.
What are the most popular job types at Acrisure?
What are the most popular jobs at Acrisure?
What are the most popular categories at Acrisure?
Full-time
Posted 9 days ago
Aramark rating
5.9
Based on 1,272 frontline employees who took The Breakroom Quiz
398th of 499 rated business services
Job description
Job Description
The Director of Premium Services is responsible for the overall leadership, planning, execution, and financial performance of all premium hospitality operations at Acrisure Stadium. This role oversees the delivery of exceptional guest experiences across suites, clubs, VIP lounges, and premium events while ensuring operational excellence, service consistency, and revenue growth.
The Director of Premium Services serves as a strategic leader responsible for developing and executing premium hospitality initiatives, cultivating strong client relationships, and leading cross-functional teams to deliver best-in-class service during Pittsburgh Steelers games, University of Pittsburgh games, concerts, special events, and other stadium programming. The ideal candidate will possess strong leadership skills, extensive hospitality and event management experience, financial acumen, strong eye for detail and a passion for creating memorable guest experiences.
Job Responsibilities
- Lead all premium hospitality operations including suites, club spaces, VIP areas, premium dining venues, and special events.
- Develop and execute strategies to enhance premium guest satisfaction, retention, and revenue generation.
- Oversee event planning and execution for all premium hospitality experiences before, during, and after events.
- Partner with culinary, concessions, operations, security, facilities, and event management teams to ensure seamless event execution.
- Manage premium service staff, including hiring, training, coaching, scheduling, performance management, and succession planning.
- Establish and maintain service standards that deliver a world-class hospitality experience.
- Build and maintain strong relationships with suite holders, premium members, sponsors, and key stakeholders.
- Act as the primary point of escalation for premium guest concerns and service recovery situations.
- Develop and manage annual operating budgets, labor plans, and financial forecasts.
- Monitor and analyze revenue, labor, and expense performance to achieve profitability goals.
- Collaborate with sales and partnerships teams to maximize premium inventory utilization and revenue opportunities.
- Oversee premium inventory management, event logistics, and service execution processes.
- Ensure compliance with all safety, alcohol service, sanitation, and company policies.
- Review guest feedback, service metrics, and operational data to identify opportunities for continuous improvement.
- Drive innovation within premium hospitality offerings, including enhancements to menus, amenities, service models, and event experiences.
- Support premium client renewals and retention efforts through exceptional relationship management and service delivery.
- Serve as the stadium's premium hospitality leader during all major events and act as an operational decision-maker when needed.
Qualifications
- Bachelor's degree in Hospitality Management, Business Administration, Event Management, or related field; equivalent experience may be considered.
- Minimum of 5-7 years of progressive leadership experience in hospitality, premium services, catering, sports and entertainment, hotel operations, or event management.
- Experience managing premium hospitality programs, suites, clubs, luxury dining operations, or large-scale catering events.
- Demonstrated success leading large teams in a fast-paced, high-volume environment.
- Strong financial management experience including budgeting, forecasting, labor planning, and P&L accountability.
- Proven ability to build and maintain relationships with high-profile clients and stakeholders.
- Strong organizational, problem-solving, and decision-making skills.
- Exceptional communication and interpersonal abilities.
- Proficiency with Microsoft Office Suite and hospitality/event management technologies.
- Ability to work evenings, weekends, holidays, and extended event hours.
Preferred Qualifications
- Experience in a professional sports, entertainment, stadium, arena, convention center, or luxury hospitality environment.
- Knowledge of premium seating programs, suite operations, and VIP guest services.
- Experience managing union and non-union workforces.
- Certified Food Protection Manager and/or alcohol service certification.
- Experience with event management systems, CRM platforms, and POS technology.
About Aramark
Our Mission
Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.
At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.
About Aramark
The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter.
About Aramark
Sourced by ZipRecruiter
The people of Aramark proudly serve millions of guests every day through food, facilities, and uniform services in 19 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at or connect with us on Facebook, Instagram and Twitter.
Industry
Hospitality services and facilities support services
Company size
10,000+ Employees
Headquarters location
Philadelphia, PA, US