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54 Accuray Customer Support Analyst Jobs Hiring Near You

Accuray Incorporated

Install Base Manager - Midwest

$116K - $119K/yr

... support new treatment delivery systems and software that will give new hope and new health to ... Accuray technologies are fully embedded and expanded within customer programs. REPORTING TO ...

Accuray

Production Assembler

Madison, WI · On-site

$16 - $19.50/hr

... customers or staff. * Supports Accuray's Quality System and Safety and Health Program by following procedures and advising others. Physical Requirements: * The employee must regularly lift and/or ...

Accuray

Electrical Engineer III

Madison, WI · On-site

At Accuray, we make a direct and powerful impact on the lives of cancer patients every day ... circuit analysis, simulation, and design verification Support prototype debugging and design ...

Accuray Incorporated

Production Assembler

Madison, WI · On-site

$16 - $19.50/hr

... customers or staff. * Supports Accuray's Quality System and Safety and Health Program by following procedures and advising others. Physical Requirements: * The employee must regularly lift and/or ...

Accuray

Corporate FP&A Lead

Madison, WI · On-site

At Accuray, we make a direct and powerful impact on the lives of cancer patients every day ... Support executive-level planning discussions, including CFO reviews, operating reviews, Board ...

Accuray

Data Privacy and Responsible AI Manager

$103K - $132K/yr

Support the implementation and day-to-day operation of Accuray's responsible AI program. * Conduct ... Strong analytical skills and attention to detail, with the ability to manage multiple concurrent ...

Accuray

Material Handler - Inbound

Badger, AK

$17.25 - $20.75/hr

At Accuray, we make a direct and powerful impact on the lives of cancer patients every day ... Additional duties include supporting shipping, receiving, storage, distribution, and order ...

Accuray

Material Handler - Inbound

Madison, WI · On-site

$17 - $20.50/hr

At Accuray, we make a direct and powerful impact on the lives of cancer patients every day ... Additional duties include supporting shipping, receiving, storage, distribution, and order ...

Accuray Incorporated

Corporate FP&A Lead

Madison, WI · On-site

At Accuray, we make a direct and powerful impact on the lives of cancer patients every day ... Support executive-level planning discussions, including CFO reviews, operating reviews, Board ...

Accuray Incorporated

Material Handler - Inbound

Madison, WI · On-site

$17 - $20.50/hr

At Accuray, we make a direct and powerful impact on the lives of cancer patients every day ... Additional duties include supporting shipping, receiving, storage, distribution, and order ...

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Infographic showing various Customer Support Analyst job openings at Accuray in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 76% Physical, 4% Hybrid, and 20% Remote job distribution.

Senior Verification and Validation Engineer

Accuray Incorporated

Madison, WI • On-site

$89K - $120K/yr

Full-time

Re-posted 28 days ago

Job description

Give hope. Give health. Make your mark in the fight against cancer.
At Accuray, we make a direct and powerful impact on the lives of cancer patients every day - helping them live longer, better lives. But our commitment to innovation offers a truly unique opportunity: the chance to change the fight against cancer - helping to develop, introduce and support new treatment delivery systems and software that will give new hope and new health to cancer patients and cancer survivors around the world.
Accuray develops, manufactures and sells radiotherapy systems for alternative cancer treatments. Our radiation therapy for cancer makes treatment shorter, safer, personalized and more effective, ultimately enabling patients to live longer, better lives.
Job Description
Company Statement:
Give hope. Give health. Make your mark in the fight against cancer.
At Accuray, we make a direct and powerful impact on the lives of cancer patients every day - helping them live longer, better lives. But our commitment to innovation offers a truly unique opportunity: the chance to change the fight against cancer - helping to develop, introduce and support new treatment delivery systems and software that will give new hope and new health to cancer patients and cancer survivors around the world.
Accuray develops, manufactures and sells radiotherapy systems for alternative cancer treatments. Our radiation therapy for cancer makes treatment shorter, safer, personalized and more effective, ultimately enabling patients to live longer, better lives.
SUMMARY:
As a Senior Verification and Validation Engineer (V&V) , you will be responsible for ensuring Accuray products are safe, effective, reliable, and ready for customer use through deep technical understanding, risk-based testing, system integration, and verification and validation activities. Product Test Engineering partners with Systems Engineering, Software Engineering, Hardware Engineering, Service, Manufacturing, Regulatory, and Project Leadership teams throughout the development lifecycle to identify risks early, influence product quality, establish production-equivalent test environments, execute testing, investigate anomalies, and support successful product releases.
Successful candidates are highly adaptable problem solvers who enjoy learning complex systems, troubleshooting difficult technical issues, collaborating across disciplines, and driving high-quality outcomes in a regulated medical device environment.
REPORTING TO/DEPARTMENT:
Reports to the Sr Manager, Product Test Engineering
ESSENTIAL DUTIES AND RESPONSIBILITIES:
  • Requirements and Risk Analysis: Review and understand user, system, and design requirements to develop effective verification and validation strategies and identify project risks early.
  • Project Participation and Technical Leadership: Support project planning, estimation, and execution activities. Partner with engineering teams throughout development to improve quality, testability, and release readiness.
  • Test Strategy and Test Case Development: Design, document, and maintain verification, validation, integration, workflow, regression, and functional test cases aligned to project requirements and intended use.
  • Test Execution: Execute testing activities across software, hardware, networking, workflow, and integrated system environments while producing objective evidence suitable for design history file deliverables.
  • Anomaly Investigation and Troubleshooting: Identify, document, reproduce, investigate, and track anomalies. Work with cross-functional teams to support root-cause analysis and issue resolution.
  • Test Environment Ownership: Configure, maintain, and improve production-equivalent test environments including computers, networks, databases, medical device hardware, software installations, and supporting infrastructure.
  • System Integration: Develop a broad understanding of system interactions across Accuray products and subsystems to support integration, regression analysis, and release activities.
  • Quality Advocacy: Advocate for release-quality design outputs, testability, serviceability, usability, and overall product quality throughout the development lifecycle.
  • Collaboration: Work closely with engineers, project managers, service personnel, manufacturing, regulatory, and other Product Test Engineering team members to facilitate successful project execution.
  • Continuous Improvement: Contribute to process improvements, test suite modernization, cross-training initiatives, and organizational knowledge sharing.

REQUIRED QUALIFICATIONS:
Required:
  • Bachelor's degree in Engineering, Computer Science, Physical Sciences, or a related technical field, or an equivalent combination of education and experience.
  • 3-5 years of experience in testing, verification, validation, systems engineering, product development, or a closely related technical discipline.
  • Strong troubleshooting and problem-solving skills with the ability to diagnose complex hardware, software, networking, and system-level issues.
  • Ability to quickly learn new technologies, products, and workflows while balancing multiple priorities.
  • Excellent written and verbal communication skills and the ability to collaborate effectively across cross-functional teams.
  • Ability to work independently while maintaining accountability for deliverables and project commitments.
  • Experience creating technical documentation, executing formal test activities, and communicating technical findings.

Preferred or Desired:
  • Experience within an FDA-regulated medical device environment or other regulated industry.
  • Experience testing complex integrated systems that include software, hardware, networking, and workflow components.
  • Experience with requirements management, defect tracking, and test management tools.
  • Experience establishing and maintaining test environments and laboratory infrastructure.
  • Knowledge of verification, validation, integration, regression, and risk-based testing methodologies.
  • Experience supporting product releases, system integration activities, and cross-functional project teams.
  • Experience authoring technical documentation and objective evidence for regulated development activities.

WORKING CONDITIONS
  • Indoor Environment: The position takes place indoors, providing a comfortable and climate-controlled workspace.
  • Physical Demands: This role may involve standing or walking for extended periods of time, requires manual dexterity and the ability to handle delicate, high-value equipment. Ability to lift and carry equipment or materials required.
  • Work Schedule: Standard working hours are Monday through Friday; however, evening, weekend or other work outside normal business hours and overtime may be required.
  • Computer Usage: Proficiency with computers, including software applications and communication tools, is essential for tasks and collaboration.
  • Personal Protective Equipment: Must wear appropriate personal protective equipment (PPE) and ahere to safety protocols and cleanliness standards.

To qualify for this position, candidates must be able to furnish proof that they are authorized to work in the country they are applying on a permanent basis without sponsorship.
EEO Statement
At Accuray, our commitment to patient-first outcomes drives an inclusive and collaborative work environment where the best ideas rise to the top - and everyone works to push them further. We value diversity in both the professional and personal backgrounds of our employees, as this variety adds rich energy to every team, every project and every work day. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin - including individuals with disabilities and veterans.

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