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31 8X8 Software Engineer Jobs Hiring Near You

8x8 connects our customers and teams globally, empowering CX leaders with performance and insights ... The Professional Services Integrations and Customizations (PSIC) Software Engineer is part of a ...

$106K - $160K/yr

8x8 connects our customers and teams globally, empowering CX leaders with performance and insights ... The Professional Services Integrations and Customizations (PSIC) Software Engineer is part of a ...

Company Description 8x8 (Nasdaq: EGHT) was selected by Forbes as the 10th best performing stock ... etc. 8x8 Engineering is looking for Senior Software Development Technical Lead who have a strong ...

4000.1046 - Sr. Software Engineer

San Jose, CA · On-site

$143K - $189K/yr

Company Description 8x8 (Nasdaq: EGHT) was selected by Forbes as the 10th best performing stock ... etc. 8x8 Engineering is looking for Senior Software Development Technical Lead who have a strong ...

4000.1029 - UI Engineer

San Jose, CA · On-site

$121K - $162K/yr

... 8x8, Inc. a leader in the business communications services is looking for a smart and responsible developer for building their state of the art communications software. The web based communication ...

4000.1029 - UI Engineer

San Jose, CA

$121K - $162K/yr

... 8x8, Inc. a leader in the business communications services is looking for a smart and responsible developer for building their state of the art communications software. The web based communication ...

4000.107 Sr. Java Developer

San Jose, CA

$67.75 - $86.50/hr

At 8x8, Inc. (Nasdaq: EGHT) customers matter. We want to create long-lasting customer relationships ... Lead all phases of the software development lifecycle; Experience with Agile/Scrum preferred

3600.0024 - Senior Java Developer

San Jose, CA · On-site

$67 - $85.50/hr

Company Description 8x8 (Nasdaq: EGHT) was selected by Forbes as the 10th best performing stock ... Lead all phases of the software development lifecycle; Experience with Agile/Scrum preferred

Company Description 8x8 (Nasdaq: EGHT) was selected by Forbes as the 10th best performing stock ... Lead all phases of the software development lifecycle; Experience with Agile/Scrum preferred

4000.107 Sr. Java Developer

San Jose, CA · On-site

$67.75 - $86.50/hr

At 8x8, Inc. (Nasdaq: EGHT) customers matter. We want to create long-lasting customer relationships ... Lead all phases of the software development lifecycle; Experience with Agile/Scrum preferred

... 8x8 is looking for a Technical UI/UX Lead to work with a team of developers pursuing elegant UI and UX on web and mobile clients, as we seek to transform an industry through the power of software ...

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Showing results 1-20

Professional Services Software Engineer

Professional Services Software Engineer

8x8

Remote

$106K - $160K/yr

Full-time

Posted 4 days ago


Job description

8x8 connects our customers and teams globally, empowering CX leaders with performance and insights to make smarter decisions, delight customers, and drive lasting business impact.
The Professional Services Integrations and Customizations (PSIC) Software Engineer is part of a global team and is responsible for creating customized solutions that integrate 8x8's award-winning hosted UCaaS, CCaaS, CPaaS, and AI/ML solutions with our customers' applications, such as CRMs, WFM tools, or other 3rd party applications. Your solutions development experience, call center and telecom industry knowledge, understanding of Natural Language Processing (NLP) technologies for chat and voice, and strong customer presence will help 8x8 deliver world-class custom solutions.
What will you do?
By joining our global professional services engineering team, you will interact directly with our clients to create and implement configurations and integrations between 8x8 and our customers' applications.
How will you do it?
You will be responsible for creating customized solutions that enhance 8x8 products and services to meet customers' requirements based on a mutually agreeable Statement of Work (SOW).
In addition, you will have direct contact with our customers to provide them with feedback and address any questions that might arise during the project lifecycle.
Responsibilities
  • Collect project requirements from customers through remote interviews.
  • Implement customized solutions and services based on the SOW utilizing 8x8 products, APIs, and 3rd-party software development tools as required.
  • Design and prototyping software development projects as required and be responsible for the quality of work produced.
  • Manage the customer's deployment of 8x8 services and solutions as specified in the SOW.
  • Present 8x8 services and customized solutions to customers, including executives and end-users
  • Meet or exceed P&L goals for professional services.
  • Configuring systems that we have in 8x8, integration with scripting in PHP and Python.

Qualifications
  • Fluent in English (written and oral communication skills)
  • Bachelor's Degree in the technology area.
  • Proficiency in scripting languages such as Python, PHP, and JavaScript.
  • Strong API background, Rest API knowledge, integration with 3rd-party systems.
  • Relational databases experience.
  • Understanding of Cloud platforms and technologies (AWS, Azure, GCP).
  • Understanding of Web application architecture.
  • Experience with conversational AI/ML technologies and natural language processing.
  • Professional communication skills, as you will engage directly with customers.
  • Java knowledge is a plus.
  • Experience in Contact Center, VoIP, and Video meeting applications is a plus.

#LI-Hybrid
#LI-MM1
The compensation range reflects the Company's good faith belief at the time of posting. 8x8 has different base pay ranges for different work locations within the United States, which allows us to pay employees competitively and consistently in different geographic markets. The range above reflects the potential base pay across the U.S. for this role; the applicable base pay range will depend on what ultimately is determined to be the candidate's primary work location. Further, individual base pay depends on various factors, in addition to primary work location, such as complexity and responsibility of role, job duties/requirements, and relevant experience, knowledge, success, education and skills. Base pay ranges are reviewed and typically updated each year. Offers are made within the base pay range applicable at the time. Certain roles are eligible for additional rewards, including discretionary merit increases, bonus and/or stock. Certain roles have the opportunity to earn sales variable compensation incentives based on the terms of the plan and the employee's role.
Salary Ranges:
$106,800.00 - $160,200.00
8x8 is proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.
For 8x8 jobs located in the US: 8x8 participates in the E-Verify program.
View the Participant Poster in English and Español.
View the Right to Work Poster in English and Español.
We also provide reasonable accommodation to individuals with disabilities in accordance with applicable laws. Learn more or email us at careers@8x8.com (Include "Reasonable Accommodation" in the subject line)
Our Job Applicant Privacy Notice can be found here.
Learn more on our company website at www.8x8.com follow our pages on LinkedIn, Twitter, Facebook and Instagram.