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Description
We are seeking an experienced and motivated Team Lead to oversee client teams, manage project delivery, and lead day-to-day team operations. This role is responsible for ensuring high-quality project execution, maintaining strong client relationships, managing team performance, and supporting business and financial objectives. The Team Lead will collaborate closely with senior leadership to drive operational success, mentor and develop team members, and foster a culture of collaboration, accountability, and continuous growth. The ideal candidate will possess strong leadership, communication, project management, and organizational skills, along with the ability to balance client expectations, team development, and business performance in a fast-paced environment.
About HFA - Employee Owned. People Powered.
HFA is a 100% employee-owned multidisciplinary architectural, engineering, and interior architecture firm who thrives in a people-first environment. Employee ownership isn't just a structure - it's a mindset that fuels everything we do. This mindset empowers us to think beyond our roles, pushing us to find innovative solutions that strengthen our client relationships and deepen our connections with our people internally. We believe that our people are our greatest asset which aligns with our culture code: We aspire to be a people-first culture of empowerment where talent thrives.
The ownership mindset also means that every team member is personally invested in the success of our projects and clients. This approach ensures that every decision aligns with our purpose: Leading our clients to fulfill their vision while building lasting partnerships.
With our focus on our people, we offer competitive salaries and a comprehensive benefits package including medical, dental, vision, disability, and life insurance, a 401(k) with company match, an employee stock ownership plan (ESOP), and a flexible work schedule. We provide our team members with professional development opportunities and learning stipends to pursue professional growth, and we take any chance we can get to recognize and reward our people for their amazing work.
Job Responsibilities include but are not limited to:

• Fully responsible for leading client teams, which includes projects, programs and people, both within the firm and in its relationship with the client.
• Responsible for leading Designers and Professionals on a day-to-day basis and sets priorities within their group.
• Delivers high quality construction documents and project management to client(s).
• Works with Sr. Team Leads, Executives and other Team Leads to ensure the company is working as a single enterprise.
• Possess strong financial understanding and be able to work with Sr. Team Lead/Executive to accurately state the financial performance of their client(s).
• Works with Sr. Team Lead or Executives to determine team structure and talent needs.
• Participates in Marketing and Business Development in conjunction with Executives or Sr. Team Lead.

Job Duties:

• Reports to either Sr. Team Lead or Executive and work with them to implement and guide their client(s) in direction as set by BOD and CEO/COO.
• Set budgets for their client(s) and projects and is responsible to the Sr. Team Lead/Executive for ensuring the client program(s) are profitable.
• Ensures high level Project Delivery Excellence to their client(s), ensures QA for their projects, and effectively communicates to their client(s), team, and management.
• Executes contract and/or review contracts for their client(s), as defined in the Contract Signing Protocol in the Knowledge Base.
• Works effectively with all team members on a project and strives to exemplify HFA culture, including our high level of collaboratio

Administrative responsibilities:

• Supporting and using standard procedures and processes.
• Engagement, Training, and Management
  • Use 15five to engage with team: weekly check-ins, BSRs, 1 on 1s
  • Conduct or participate in team meetings on a regular basis
  • Work with P & C to create onboarding schedule
  • Responsible for training or delegation of training & overseeing progress of both new and current team members
  • Assign and track LinkedIn Learning paths
  • Communicate to Sr Team Lead or VP when WFA requests are submitted, or you are made aware of them(Access abroad, relocation, etc.)
  • Work with Sr Team Lead/VP to assess staffing/hiring needs for team based on projects and workload expectations
  • Actively participate in leadership groups/meetings
    • Communicate information from those meetings to team members
  • Supporting engagement efforts, training, and learning opportunities
  • Continually striving to model HFA Shared Values and encouraging team members to do the same
  • Supporting BIMbassador activities and team members
• Provide input and approval for:
  • Work with Sr Team Lead/VP on providing monthly projections and progress reporting
  • Tracking progress and providing guidance on goals for team members
  • Submit/review/approve invoicing for clients and assist with follow-up for uncollected payments
  • Provide guidance and approval for team (travel requests, equipment upgrades, additional software, professional development/conference attendance, timesheet entries or corrections)
• Communicate needs/change requests with appropriate administrative support teams via the Studio Changes Request form in the Knowledge Base (team structure changes, name changes, title changes, etc)
• Create and revise business plans each year
• Create, communicate, and implement Performance Improvement Plans (PIPs) when needed

People Skills:

• Communication - Intentional approach to communicating (not just about projects) with each member of your team on a regular basis, as well as effectively communicating with other leaders/teams across the company.
• Commitment to help your people defined as a belief, demonstrated in action, that they matter.
  • Learn to listen, active listening
  • Share information, transparency
  • Frequent recognition of successes and treating mistakes as learning opportunities
  • Understand, accept, and work with others' uniqueness
  • Set Clear Expectations and provide guidance on those when needed
• Investment in developing your people - Providing support, guidance, and empowerment.
• Participation in Engaging Leadership course and coaching sessions.

Requirements
Management Requirements: 4+ staff and/or lead developing client(s)
Education Requirements: Undergraduate or Higher Education Preferred
Licensure Requirements: Licensure Preferred