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Digital Preservation Jobs (NOW HIRING)

Preservica Ltd

Customer Success Manager

Boston, MA · On-site

As a world-leader in digital preservation, our award-winning software is used by leading businesses, archives, libraries, museums and government organizations across the globe The Role Working ...

Apex Informatics

Metadata Manager

Pasadena, CA · On-site

Skills: - Strong technical skills, including familiarity with content management systems, digital preservation tools, and metadata standards. - Excellent organizational and project management skills ...

City of Athens

Records Specialist

Athens, TX · On-site

$18.71 - $24.42/hr

Work involves data entry, digital preservation, records review, public information processing, and support of case filing activities. The position maintains the integrity of police records by ...

GovernmentJobs.com

Records Specialist

Athens, TX · On-site

Work involves data entry, digital preservation, records review, public information processing, and support of case filing activities. The position maintains the integrity of police records by ...

Municipal Court

Records Specialist

Athens, TX · On-site

Work involves data entry, digital preservation, records review, public information processing, and support of case filing activities. The position maintains the integrity of police records by ...

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How much do digital preservation jobs pay per year?

As of Aug 20, 2026, the average yearly pay for digital preservation in the United States is $76,639.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,500.00 and $130,000.00 per year, depending on experience, location, and employer.

What is a digital preservation?

A Digital Preservation job involves managing and safeguarding digital assets to ensure their long-term accessibility and usability. Professionals in this field develop strategies for archiving, migrating, and maintaining digital files, often working with libraries, museums, or government institutions. They use specialized tools and standards to prevent data loss, format obsolescence, and degradation. The role typically requires knowledge of metadata standards, digital repositories, and preservation best practices.

What are the typical daily responsibilities of a digital preservation specialist?

As a Digital Preservation specialist, your daily responsibilities may include auditing and migrating digital files, creating and maintaining metadata, monitoring storage systems, and implementing preservation policies. You’ll often collaborate with IT staff, archivists, librarians, and content creators to ensure the proper management and longevity of digital assets. Additionally, staying updated on emerging technologies and standards is a key part of the job. This role involves a blend of hands-on technical tasks and strategic planning, which helps safeguard digital collections for future access.

What are the key skills and qualifications needed to thrive in digital preservation, and why are they important?

To thrive in Digital Preservation, you need expertise in digital archiving, metadata standards, and information management, typically supported by a degree in library science, archival studies, or a related field. Familiarity with digital repository systems (such as Archivematica or Preservica), preservation planning tools, and relevant certifications like Digital Archives Specialist (DAS) is valuable. Strong analytical thinking, attention to detail, and effective communication are important soft skills in this role. These skills and qualifications are vital to ensuring the long-term accessibility, integrity, and usability of digital assets for institutions and stakeholders.

More about digital preservation jobs

What cities are hiring for Digital Preservation jobs?

Cities with the most Digital Preservation job openings:

What are the most commonly searched types of Digital Preservation jobs?

The most popular types of Digital Preservation jobs are:

What states have the most Digital Preservation jobs?

States with the most job openings for Digital Preservation jobs include:

What job categories do people searching Digital Preservation jobs look for?

The top searched job categories for Digital Preservation jobs are:

digital preservation jobs near you
Infographic showing various Digital Preservation job openings in the United States as of August 2026, with employment types broken down into 85% Full Time, 11% Part Time, 1% Temporary, and 3% Contract. Highlights an 88% Physical, 3% Hybrid, and 9% Remote job distribution, with an average salary of $76,639 per year, or $36.8 per hour.

Customer Success Manager

Preservica Ltd

Boston, MA • On-site

Other

Re-posted 26 days ago

Job description

Customer Success Manager

Boston US - Hybrid

Do you understand how to meet the needs of high profile high value customers? Are you an advocate for driving customer adoption of your software, raising customer satisfaction and retention? Do your customers regularly complement you on "a job well done"? Want to be a key part of a world leading company safeguarding the planet's most precious digital assets?

We are Preservica and we are changing the way organizations safeguard their digital information. Our SaaS Solutions are at the razor's edge of commercial software addressing the need for smart digital preservation technologies. As a world-leader in digital preservation, our award-winning software is used by leading businesses, archives, libraries, museums and government organizations across the globe

The Role

Working closely with a portfolio of key customers your role here is to be their Preservica "Champion". Maintaining regular contact to ensure that they are driving the best experience from their use of Preservica's Active Digital Preservation solutions. Aimed at driving customer retention and maximizing upsell and cross selling opportunities.

Preservica is growing at pace and this is a great opportunity to be a significant contributor in our Customer Success programmes.

Responsibilities
  • Foster and maintain open channels of communication between the company and its customers, developing decision maker level relationships
  • Represent the Voice of the Customer (VoC) within Preservica to ensure the business capabilities, strategy, and roadmap meet the existing and future needs of the Customers
  • Proactively seek opportunities to improve the Customer Experience
  • Be a subject matter expert in Preservica's products and services guiding customers to best practice and maximizing their ROI
  • Identify and nurture upsell opportunities to the existing Customer base, partnering with Sales and Marketing to drive additional revenue
  • Translate data into strategic information that communicates trends and opportunities both internally and externally
  • Lead customer strategic business reviews both in person and remotely
Skills, Experience & Qualifications
  • 5+ years within Customer Success, Account Management or Customer Engagement
  • Proactive self-starter with the skill to continually seek opportunities to improve the Customer Experience
  • Track record of working in a customer facing role and driving initiatives to maximize the customers ROI
  • Commercially minded with an aptitude for data analysis, finding trends, risks, and opportunities within our customer interactions. Ability to communicate complex data to customers in a clear and concise way.
Location

Our offices are in Boston MA but this role will operate as hybrid from home with regular office days. You should be based within reasonable commuting distance of Boston.

What We Offer

Our people are important to us. As well as a competitive salary and benefits package, we also offer great future prospects in a fast-growing market sector. From developing your leadership skills to improving your technical abilities, we can offer tailored career development based on your aspirations. This is supported by our focus on personal development and training - all our staff have an annual training allowance, which can be used to learn new technologies, develop soft skills or earn recognized professional qualifications.

Preservica is an equal opportunities employer.

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