Ztek Consulting Jobs in Wisconsin (NOW HIRING)

Job Title: Implementation Lead Analyst
Duration: 6-12 months
Location: Hybrid Jacksonville, FL 

Work Type:  
Rate: Pay range offered to a successful candidate will be based on several factors, including the candidate's education, work experience, work location, specific job duties, certifications, etc.
 
Skills :
• Senior Lead Business Analyst and SME specialising in item processing and financial industry implementations for banking and payments clients
• Provides expert-level requirements analysis, solution scoping, and business advisory across add-on, work order, and multi-product implementation projects
• Bridges business and technical teams — translates complex client item processing requirements into clear, actionable, and supportable solutions
• Client-facing role requiring excellent communication, stakeholder management, and consultative engagement skills with US-based banking clients
• Must work US business hours; after-hours and weekend support required for newly implemented clients for a minimum of 2 weeks post go-live

Project Management & Delivery
• Strong project management skills — plan, track, and deliver add-on and work order projects end-to-end
• Manage project scope, timeline, risks, and stakeholder expectations across concurrent engagements
• Cross-team collaboration — coordinate between implementation, product, technical, and client teams
• Serve as primary point of accountability for requirements sign-off and solution acceptance
• Escalation management and proactive communication in deadline-driven client environments
Domain & Industry Knowledge
• Excellent item processing knowledge — end-to-end understanding of the banking items processing lifecycle
• Excellent financial industry knowledge — payments, clearing, settlement, and banking operations expertise
• Deep understanding of item processing workflows across capture channels: branch, teller, distributed, merchant, and mobile
• Knowledge of remittance, ACH, check clearing, Image Cash Letter (ICL), and return item processing frameworks
• Familiarity with FIS imaging and payments platforms to contextualise requirements within platform capabilities

Documentation & Standards
• Strong documentation skills — produce high-quality BRDs, FRDs, solution design documents, and process flows
• Develop and maintain standards, templates, and best-practice guidelines for the BA practice
• Create and own project artefacts including scope statements, decision logs, and sign-off documentation
• Contribute to knowledge management, lessons learned, and continuous improvement initiatives
• Ensure documentation meets client, compliance, and internal quality standards

Business Analysis & Requirements
• Excellent item processing requirements analysis — elicit, document, validate, and manage business and functional requirements
• Lead requirements workshops, discovery sessions, and solution design reviews with client stakeholders
• Translate client business needs into detailed functional specifications and solution designs for technical teams
• Add-on and work order project scoping — define scope, effort, dependencies, and acceptance criteria
• Gap analysis, impact assessment, and risk identification across complex multi-product engagements
• Requirements traceability and change management throughout the project lifecycle

Leadership, Soft Skills & Work Requirements

• Senior Lead designation — mentors and guides junior analysts; acts as BA practice SME and escalation resource
• Excellent written and verbal communication — presents findings, recommendations, and solutions at executive level
• Consultative mindset — listens actively to client needs and translates them into efficient, supportable outcomes
• Independent judgment; ability to make on-the-fly decisions during client engagements with minimal supervision
• Must be available to work US business hours (North America client base)
• After-hours and weekend availability required for minimum 2 weeks post go-live per new client

ABOUT Ztek: 
Website: www.ztekinc.com
Ztek Consulting Inc is a minority- and woman-owned business enterprise that leverages a unique blend of human talent, machine learning algorithms, and artificial intelligence to provide customized talent management solutions for clients. Ztek’s diversity-focused hiring models have proven successful, particularly in hiring veterans. The company's veteran-focused hiring and deployment program, Z-V.E.T, matches skilled veterans with clients' needs in various areas.
Disclaimer:
Ztek is an Equal Opportunity Employer and prohibits any kind of unlawful discrimination and harassment. Ztek is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment on the basis of race, color, religion or belief, national origin, citizenship, social or ethnic origin, sex, age, physical or mental disability, veteran status, marital status, domestic partner status, sexual orientation, or any other status protected by the statutes, rules, and regulations in the locations where it operates.If you are an individual with a disability and need a reasonable accommodation to assist with your job search or application for employment, please contact us at hrd@ztekinc.com Please indicate the specifics of the assistance needed. Ztek encourages all interested and qualified candidates to apply for employment opportunities. Ztek does not discriminate against applicants based on citizenship status, immigration status, or national origin, in accordance with 8 U.S.C. 1324b.