We are looking for a Systems Development Engineer with deep expertise in contact center platforms ... CXone, and/or Zoom Contact Center - Build and maintain IVR flows, call routing logic, queue ...
We are looking for a Systems Development Engineer with deep expertise in contact center platforms ... CXone, and/or Zoom Contact Center - Build and maintain IVR flows, call routing logic, queue ...
We are looking for a Systems Development Engineer with deep expertise in contact center platforms ... CXone, and/or Zoom Contact Center - Build and maintain IVR flows, call routing logic, queue ...
We are looking for a Systems Development Engineer with deep expertise in contact center platforms ... CXone, and/or Zoom Contact Center - Build and maintain IVR flows, call routing logic, queue ...
Sr Staff Engineer - (Agentic AI & Enterprise Productivity) *HYBRID*
Richardson, TX · Hybrid
$110K - $260K/yr
... and Zoom to reduce manual effort, accelerate execution, and improve the associate experience at ... We are seeking a Senior Staff Engineer to serve as a lead builder on this team , responsible for ...
Sr Staff Engineer - (Agentic AI & Enterprise Productivity) *HYBRID*
Richardson, TX · Hybrid
$110K - $260K/yr
... and Zoom to reduce manual effort, accelerate execution, and improve the associate experience at ... We are seeking a Senior Staff Engineer to serve as a lead builder on this team , responsible for ...
Hardware Reliability Engineer - Mac System Reliability
$101K - $127K/yr
... Zoom, spreadsheet, keynote/ppt, etc. Minimum Qualifications Bachelor's Degree in Engineering with 3+ years of industry experience Familiar with Failure Analysis techniques (Optical Microscopy, X-ray ...
Hardware Reliability Engineer - Mac System Reliability
$101K - $127K/yr
... Zoom, spreadsheet, keynote/ppt, etc. Minimum Qualifications Bachelor's Degree in Engineering with 3+ years of industry experience Familiar with Failure Analysis techniques (Optical Microscopy, X-ray ...
Senior IT Support Engineer
Austin, TX · On-site
Senior IT Support Engineer Austin, TX 78701 6-12 month contract, will convert to full-time in 2027 ... Microsoft Teams Rooms, Zoom Rooms, Cisco Webex * Executive AV systems and boardroom technology
Senior IT Support Engineer
Austin, TX · On-site
Senior IT Support Engineer Austin, TX 78701 6-12 month contract, will convert to full-time in 2027 ... Microsoft Teams Rooms, Zoom Rooms, Cisco Webex * Executive AV systems and boardroom technology
Network Security Authentication Engineer
Spring, TX · On-site
$93K - $127K/yr
Job Title:- Network Security Authentication Engineer Location:- Spring Texas (On-Site) Job Type:- Long Term Contract Only Local Interview - 60 minute Zoom video 10+ years of experience ...
Quick apply
Network Security Authentication Engineer
Spring, TX · On-site
$93K - $127K/yr
Job Title:- Network Security Authentication Engineer Location:- Spring Texas (On-Site) Job Type:- Long Term Contract Only Local Interview - 60 minute Zoom video 10+ years of experience ...
Senior AI/ML Engineer W2 only
Plano, TX · On-site
$95/hr
... Round Zoom & (Final interview - In person). Live coding involved. Can come for an in-person ... Proven prompt engineering skills -- system prompts, fewshot, chain-of-thought, tool use, structured ...
Senior AI/ML Engineer W2 only
Plano, TX · On-site
$95/hr
... Round Zoom & (Final interview - In person). Live coding involved. Can come for an in-person ... Proven prompt engineering skills -- system prompts, fewshot, chain-of-thought, tool use, structured ...
Zoom) * Manage laptop logistics for new hires and leavers, including coordinating shipments and ... t or systems engineering, with a track record of operating independently and thriving under ...
Zoom) * Manage laptop logistics for new hires and leavers, including coordinating shipments and ... t or systems engineering, with a track record of operating independently and thriving under ...
Telecommunications Engineer II
Houston, TX · On-site +1
$78K/yr
Design and support scalable, feature-rich conferencing and collaboration solutions across multiple software vendors such as Teams, Zoom, and WebEx. * Engineer office and remote work telecom solutions ...
New
Telecommunications Engineer II
Houston, TX · On-site +1
$78K/yr
Design and support scalable, feature-rich conferencing and collaboration solutions across multiple software vendors such as Teams, Zoom, and WebEx. * Engineer office and remote work telecom solutions ...
New
We are currently seeking an entry level Graduate Engineer- Electrical with 0-2 years of experience ... Use of a telephone headset will allow for virtual communication with team members through Zoom and ...
We are currently seeking an entry level Graduate Engineer- Electrical with 0-2 years of experience ... Use of a telephone headset will allow for virtual communication with team members through Zoom and ...
We are currently seeking an entry level Graduate Engineer- Electrical with 0-2 years of experience ... Use of a telephone headset will allow for virtual communication with team members through Zoom and ...
We are currently seeking an entry level Graduate Engineer- Electrical with 0-2 years of experience ... Use of a telephone headset will allow for virtual communication with team members through Zoom and ...
Control System Engineer
Houston, TX · On-site
$70K - $90K/yr
Collaborate with engineering, maintenance, and operations teams over calls, zoom and in-person meetings. * Ensure compliance with safety standards and industry's best practices * Provide ...
Control System Engineer
Houston, TX · On-site
$70K - $90K/yr
Collaborate with engineering, maintenance, and operations teams over calls, zoom and in-person meetings. * Ensure compliance with safety standards and industry's best practices * Provide ...
Control System Engineer
Houston, TX · On-site
$70K - $90K/yr
Collaborate with engineering, maintenance, and operations teams over calls, zoom and in-person meetings. * Ensure compliance with safety standards and industry's best practices * Provide ...
Control System Engineer
Houston, TX · On-site
$70K - $90K/yr
Collaborate with engineering, maintenance, and operations teams over calls, zoom and in-person meetings. * Ensure compliance with safety standards and industry's best practices * Provide ...
Control System Engineer
Houston, TX · On-site
$70K - $90K/yr
Collaborate with engineering, maintenance, and operations teams over calls, zoom and in-person meetings. * Ensure compliance with safety standards and industry's best practices * Provide ...
Control System Engineer
Houston, TX · On-site
$70K - $90K/yr
Collaborate with engineering, maintenance, and operations teams over calls, zoom and in-person meetings. * Ensure compliance with safety standards and industry's best practices * Provide ...
You can speak engineer and exec and you know when to go deep vs when to zoom out * Strong Houston network and the ability to keep building it (events, lunches, coffees, conferences) * Proven ability ...
You can speak engineer and exec and you know when to go deep vs when to zoom out * Strong Houston network and the ability to keep building it (events, lunches, coffees, conferences) * Proven ability ...
We Focus on Java /Full stack/Devops and Data Science /Data Engineers/Data analysts/BI Analysts ... or a Zoom. please read our blogs · Why do Tech Companies not Hire recent Computer Science ...
We Focus on Java /Full stack/Devops and Data Science /Data Engineers/Data analysts/BI Analysts ... or a Zoom. please read our blogs · Why do Tech Companies not Hire recent Computer Science ...
Overview We are currently seeking an entry level Graduate Engineer- Electrical with 0-2 years of ... Use of a telephone headset will allow for virtual communication with team members through Zoom and ...
Overview We are currently seeking an entry level Graduate Engineer- Electrical with 0-2 years of ... Use of a telephone headset will allow for virtual communication with team members through Zoom and ...
Graduate Engineer- Electrical
Austin, TX · On-site
Overview We are currently seeking an entry level Graduate Engineer- Electrical with 0-2 years of ... Use of a telephone headset will allow for virtual communication with team members through Zoom and ...
Graduate Engineer- Electrical
Austin, TX · On-site
Overview We are currently seeking an entry level Graduate Engineer- Electrical with 0-2 years of ... Use of a telephone headset will allow for virtual communication with team members through Zoom and ...
Graduate Engineer- Electrical
Austin, TX · On-site
Overview We are currently seeking an entry level Graduate Engineer- Electrical with 0-2 years of ... Use of a telephone headset will allow for virtual communication with team members through Zoom and ...
Graduate Engineer- Electrical
Austin, TX · On-site
Overview We are currently seeking an entry level Graduate Engineer- Electrical with 0-2 years of ... Use of a telephone headset will allow for virtual communication with team members through Zoom and ...
Graduate Engineer- Electrical
Austin, TX · On-site
Overview We are currently seeking an entry level Graduate Engineer- Electrical with 0-2 years of ... Use of a telephone headset will allow for virtual communication with team members through Zoom and ...
Graduate Engineer- Electrical
Austin, TX · On-site
Overview We are currently seeking an entry level Graduate Engineer- Electrical with 0-2 years of ... Use of a telephone headset will allow for virtual communication with team members through Zoom and ...
Zoom Engineer information
What is the difference between Zoom Engineer vs Video Conferencing Engineer?
| Aspect | Zoom Engineer | Video Conferencing Engineer |
|---|---|---|
| Required Credentials | Typically requires a degree in computer science, engineering, or related field; certifications in networking or VoIP are common | Similar credentials; often holds certifications in video conferencing platforms or networking |
| Work Environment | Works primarily in tech companies, software development, or IT service providers focusing on Zoom platform integration and support | Works in IT, AV integration, or enterprise communication firms supporting various video conferencing systems including Zoom |
| Employer & Industry Usage | Used by organizations deploying Zoom for remote meetings, webinars, and collaboration | Used by companies implementing multiple video conferencing solutions, including Zoom, Cisco Webex, and Microsoft Teams |
Zoom Engineers focus specifically on Zoom platform development, support, and integration, while Video Conferencing Engineers handle a broader range of video communication tools. Both roles require similar technical skills and certifications but differ in scope and platform specialization.
What are popular job titles related to Zoom Engineer jobs in Texas?
For Zoom Engineer jobs in Texas, the most frequently searched job titles are:
What job categories do people searching Zoom Engineer jobs in Texas look for?
The top searched job categories for Zoom Engineer jobs in Texas are:
What cities in Texas are hiring for Zoom Engineer jobs?
Cities in Texas with the most Zoom Engineer job openings:
Full-time
Re-posted 18 days ago
Amazon rating
7.4
Based on 7,091 frontline employees who took The Breakroom Quiz
6th of 39 rated national retailers
Job description
We are looking for a Systems Development Engineer with deep expertise in contact center platforms to join our Productivity Engineering & Data Governance team at Amazon Health Services. You will design, build, and operate contact center infrastructure that directly impacts how millions of patients and members connect with healthcare services.
This is not a "monitor and maintain" role. You will own the engineering of our contact center platform end-to-end - from call flow design and telephony configuration to integration architecture and operational automation
You'll work with Amazon internal tools and services while driving the migration from legacy platforms to modern, scalable solutions.
Key job responsibilities
- Design, implement, and optimize contact center solutions using Amazon Connect, NICE CXone, and/or Zoom Contact Center
- Build and maintain IVR flows, call routing logic, queue configurations, and agent experience workflows
- Architect integrations between the contact center platform and enterprise systems (Salesforce Service Cloud Voice, workforce management tools)
- Configure and manage SIP trunking, carrier connectivity, and telephony infrastructure
- Develop automation (Python, Lambda, Terraform) to eliminate manual operational toil - provisioning, configuration changes, deployments
- Monitor and troubleshoot call quality issues (MOS, jitter, packet loss, latency) and drive root cause resolution
- Design and implement DLP controls and PHI data handling within contact center workflows to maintain HIPAA compliance
- Own operational excellence - build runbooks, alerting, dashboards, and self-healing mechanisms for platform reliability
- Partner with business stakeholders to translate requirements into scalable technical solutions
- Drive migration planning and execution from legacy CCaaS platforms (NICE CXone) to Amazon Connect
About Amazon
Sourced by ZipRecruiter
Amazon.com, Inc., commonly known as Amazon, is an American multinational technology company. It was founded by Jeff Bezos in 1994 and initially started as an online marketplace for books. Since then, Amazon has expanded its operations and become one of the largest e-commerce companies in the world. Amazon's primary business is its online retail platform, where customers can purchase a vast array of products, including electronics, clothing, books, home goods, and much more. The company offers a convenient and user-friendly shopping experience, with features such as fast shipping, customer reviews, and personalized recommendations. In addition to its e-commerce platform, Amazon has diversified its business into various other areas. One of its notable ventures is Amazon Web Services (AWS), a comprehensive cloud computing platform that provides services such as storage, compute power, and database management to individuals and businesses. AWS has become a leader in the cloud computing industry, powering many websites and applications worldwide. Amazon has also developed its own consumer electronics, including the popular Amazon Kindle e-reader, Fire tablets, Fire TV streaming devices, and the Alexa-powered Echo smart speakers. The Alexa voice assistant, integrated into these devices, allows users to interact with their devices using voice commands, perform tasks, and access information. Furthermore, Amazon has expanded into media and entertainment. It operates Prime Video, a streaming service that offers a wide range of movies, TV shows, and original content. Amazon Music provides a platform for streaming and purchasing digital music, while Audible offers audiobooks and other audio content. The company's commitment to customer satisfaction and convenience is demonstrated by its membership program, Amazon Prime. Prime members receive various benefits, including free two-day shipping, access to streaming services, exclusive deals, and more.
Industry
It services, book publishers, retail, real estate and computer and electronic product manufacturing
Company size
10,000+ Employees
Headquarters location
Seattle, WA, US