About The Role We're looking for a Technical Customer Support Specialist to help our users succeed with Zoo Design Studio and Zookeeper. You'll be the first point of contact for customers, helping ...
About The Role We're looking for a Technical Customer Support Specialist to help our users succeed with Zoo Design Studio and Zookeeper. You'll be the first point of contact for customers, helping ...
Technical Customer Support Specialist
Los Angeles, CA ยท On-site +1
$60K - $80K/yr
About Us Zoo is building the next generation of hardware design tools redefining how hardware products are designed, developed, and built. Our platform combines a modern, cloud-native CAD environment ...
Technical Customer Support Specialist
Los Angeles, CA ยท On-site +1
$60K - $80K/yr
About Us Zoo is building the next generation of hardware design tools redefining how hardware products are designed, developed, and built. Our platform combines a modern, cloud-native CAD environment ...
Technical Customer Support Specialist
Los Angeles, CA ยท On-site +1
$60K - $80K/yr
About Us Zoo is building the next generation of hardware design tools redefining how hardware products are designed, developed, and built. Our platform combines a modern, cloud-native CAD environment ...
Technical Customer Support Specialist
Los Angeles, CA ยท On-site +1
$60K - $80K/yr
About Us Zoo is building the next generation of hardware design tools redefining how hardware products are designed, developed, and built. Our platform combines a modern, cloud-native CAD environment ...
Senior Designer
$109K - $117K/yr
About The Role As a Senior Designer at Zoo, you will own design across our product experiences, core workflows, as well as our website, tutorials, and brand systems assets. This is a broad, high ...
Senior Designer
$109K - $117K/yr
About The Role As a Senior Designer at Zoo, you will own design across our product experiences, core workflows, as well as our website, tutorials, and brand systems assets. This is a broad, high ...
Senior Designer
Los Angeles, CA ยท On-site +1
$145K - $195K/yr
About Us Zoo is building the next generation of hardware design tools redefining how hardware products are designed, developed, and built. Our platform combines a modern, cloud-native CAD environment ...
Senior Designer
Los Angeles, CA ยท On-site +1
$145K - $195K/yr
About Us Zoo is building the next generation of hardware design tools redefining how hardware products are designed, developed, and built. Our platform combines a modern, cloud-native CAD environment ...
About The Role As a Senior Frontend Engineer at Zoo, you'll play a crucial role in the development and enhancement of our novel open-source CAD modeling app, Zoo Design Studio. This unique, DSL ...
About The Role As a Senior Frontend Engineer at Zoo, you'll play a crucial role in the development and enhancement of our novel open-source CAD modeling app, Zoo Design Studio. This unique, DSL ...
Senior Software Engineer, Frontend
Los Angeles, CA ยท On-site +1
$145K - $195K/yr
About Us Zoo is building the next generation of hardware design tools redefining how hardware products are designed, developed, and built. Our platform combines a modern, cloud-native CAD environment ...
Senior Software Engineer, Frontend
Los Angeles, CA ยท On-site +1
$145K - $195K/yr
About Us Zoo is building the next generation of hardware design tools redefining how hardware products are designed, developed, and built. Our platform combines a modern, cloud-native CAD environment ...
Senior Software Engineer, Language Development
Los Angeles, CA ยท On-site +1
$145K - $195K/yr
About Us Zoo is building the next generation of hardware design tools redefining how hardware products are designed, developed, and built. Our platform combines a modern, cloud-native CAD environment ...
Senior Software Engineer, Language Development
Los Angeles, CA ยท On-site +1
$145K - $195K/yr
About Us Zoo is building the next generation of hardware design tools redefining how hardware products are designed, developed, and built. Our platform combines a modern, cloud-native CAD environment ...
Senior Software Engineer, Language Development
$132K - $174K/yr
You'll also integrate KCL into its purpose-built IDE, Zoo Design Studio, allowing users to build KCL programs using a familiar point-and-click GUI. You can get a feeling for KCL in the KCL book. You ...
Senior Software Engineer, Language Development
$132K - $174K/yr
You'll also integrate KCL into its purpose-built IDE, Zoo Design Studio, allowing users to build KCL programs using a familiar point-and-click GUI. You can get a feeling for KCL in the KCL book. You ...
CAD Graphics Engine Software Engineer
Los Angeles, CA ยท On-site +1
$145K - $195K/yr
About Us Zoo is building the next generation of hardware design tools redefining how hardware products are designed, developed, and built. Our platform combines a modern, cloud-native CAD environment ...
CAD Graphics Engine Software Engineer
Los Angeles, CA ยท On-site +1
$145K - $195K/yr
About Us Zoo is building the next generation of hardware design tools redefining how hardware products are designed, developed, and built. Our platform combines a modern, cloud-native CAD environment ...
Horticulturist - ZOO
Wichita, KS ยท On-site
$17.89/hr
Zoo Pay: $17.89 per hour Work Schedule: Variable Sedgwick County offers a comprehensive benefits ... Design, implement, and maintain plant protection measures including hot wire/grass, physical ...
Horticulturist - ZOO
Wichita, KS ยท On-site
$17.89/hr
Zoo Pay: $17.89 per hour Work Schedule: Variable Sedgwick County offers a comprehensive benefits ... Design, implement, and maintain plant protection measures including hot wire/grass, physical ...
Horticulturist - ZOO
$17.89/hr
Zoo Pay: $17.89 per hour Work Schedule: Variable Sedgwick County offers a comprehensive benefits ... Design, implement, and maintain plant protection measures including hot wire/grass, physical ...
Horticulturist - ZOO
$17.89/hr
Zoo Pay: $17.89 per hour Work Schedule: Variable Sedgwick County offers a comprehensive benefits ... Design, implement, and maintain plant protection measures including hot wire/grass, physical ...
Horticulturist - ZOO
$17.89/hr
Zoo Pay: $17.89 per hour Work Schedule: Variable Sedgwick County offers a comprehensive benefits ... Design, implement, and maintain plant protection measures including hot wire/grass, physical ...
Horticulturist - ZOO
$17.89/hr
Zoo Pay: $17.89 per hour Work Schedule: Variable Sedgwick County offers a comprehensive benefits ... Design, implement, and maintain plant protection measures including hot wire/grass, physical ...
Keeper, Saint Louis Zoo WildCare Park - (Full-Time) Classification: Non-Exempt/Hourly The Saint ... design, development and operation of WildCare Park and the Reserve; * Thriving in a teaching ...
Keeper, Saint Louis Zoo WildCare Park - (Full-Time) Classification: Non-Exempt/Hourly The Saint ... design, development and operation of WildCare Park and the Reserve; * Thriving in a teaching ...
General Application
Los Angeles, CA ยท On-site
About Us Zoo is building the next generation of hardware design tools redefining how hardware products are designed, developed, and built. Our platform combines a modern, cloud-native CAD environment ...
General Application
Los Angeles, CA ยท On-site
About Us Zoo is building the next generation of hardware design tools redefining how hardware products are designed, developed, and built. Our platform combines a modern, cloud-native CAD environment ...
Keeper, Saint Louis Zoo WildCare Park - (Full-Time) Classification: Non-Exempt/Hourly The Saint ... design, development and operation of WildCare Park and the Reserve; * Thriving in a teaching ...
Keeper, Saint Louis Zoo WildCare Park - (Full-Time) Classification: Non-Exempt/Hourly The Saint ... design, development and operation of WildCare Park and the Reserve; * Thriving in a teaching ...
Assistant Zoo Director
Delavan, WI ยท On-site
$300 - $600/wk
Design enclosures and housing for our furry creatures . "Jack of all trades", Equine and carpentry skills a plus. Animal Gardens Petting Zoo is part of The Dancing Horses Theatre, which, provides a ...
Quick apply
Assistant Zoo Director
Delavan, WI ยท On-site
$300 - $600/wk
Design enclosures and housing for our furry creatures . "Jack of all trades", Equine and carpentry skills a plus. Animal Gardens Petting Zoo is part of The Dancing Horses Theatre, which, provides a ...
Senior Zookeeper - Area 2
$20.62 - $24.03/hr
Experience with reptile and amphibian exhibit design, including environmental parameter management ... John Ball Zoo has been accredited by the Association of Zoos and Aquariums since 1983 which assures ...
Senior Zookeeper - Area 2
$20.62 - $24.03/hr
Experience with reptile and amphibian exhibit design, including environmental parameter management ... John Ball Zoo has been accredited by the Association of Zoos and Aquariums since 1983 which assures ...
Zoo Maintenance Worker
$24 - $26/hr
To fabricate, design and build crates, cages, fencing, to alter function of equipment, to construct shelving, carts, furniture. props, and much more. * Restoration: To restore parts of the Zoo using ...
Zoo Maintenance Worker
$24 - $26/hr
To fabricate, design and build crates, cages, fencing, to alter function of equipment, to construct shelving, carts, furniture. props, and much more. * Restoration: To restore parts of the Zoo using ...
Digital Designer
Dallas, TX ยท Hybrid
This role is responsible for elevating the Dallas Zoo's digital presence through visually compelling, on-brand, and user-focused design across the website, email marketing campaigns, social media ...
Digital Designer
Dallas, TX ยท Hybrid
This role is responsible for elevating the Dallas Zoo's digital presence through visually compelling, on-brand, and user-focused design across the website, email marketing campaigns, social media ...
Zoo Design information
See salary details
$14.18 - $16.91
2% of jobs
$16.91 - $19.65
11% of jobs
$22.11 is the 25th percentile. Wages below this are outliers.
$19.65 - $22.38
14% of jobs
$22.38 - $25.11
18% of jobs
The median wage is $26.18 / hr.
$25.11 - $27.84
15% of jobs
$27.84 - $30.57
15% of jobs
$30.91 is the 75th percentile. Wages above this are outliers.
$30.57 - $33.30
11% of jobs
$33.30 - $36.04
7% of jobs
$36.04 - $38.77
4% of jobs
$38.77 - $41.50
3% of jobs
$41.50 - $44.23
1% of jobs
$14
$27
$44
How much do zoo design jobs pay per hour?
What is the difference between Zoo Design vs Zoo Architect?
| Aspect | Zoo Design | Zoo Architect |
|---|---|---|
| Credentials | Design degrees, landscape architecture, zoological expertise | Architecture degrees, licensing, landscape architecture |
| Work Environment | Design studios, zoos, outdoor and indoor planning | Architectural firms, zoos, outdoor projects |
| Industry Usage | Used interchangeably with Zoo Architect in some contexts | More formal licensing, broader architectural responsibilities |
Zoo Design and Zoo Architect roles often overlap, but Zoo Architects typically hold professional licenses and focus on the structural aspects of zoo projects. Zoo Design may encompass broader planning and conceptual work, sometimes without formal licensing. Both roles are essential in creating functional, engaging zoo environments, but Zoo Architects usually have a more formalized credentialing process.
What are the key skills and qualifications needed to thrive in Zoo Design, and why are they important?
What is zoo design?
What are some common challenges faced by professionals in zoo design, and how can they be addressed?

Other
Posted 14 days ago
Key responsibilities
Serve as the primary point of contact for customer questions across email, social media, community forums, and support tickets.
Troubleshoot technical issues related to Zoo Design Studio, CAD workflows, file imports/exports, and AI-assisted Zookeeper features.
Create and maintain support documentation, FAQs, tutorials, and knowledge base articles.
Job description
We're looking for a Technical Customer Support Specialist to help our users succeed with Zoo Design Studio and Zookeeper. You'll be the first point of contact for customers, helping them troubleshoot issues, answer product questions, and guide them through best practices. This role is ideal for someone who enjoys solving technical problems, communicating clearly, and working closely with both customers and product teams. You'll play a critical role in shaping the customer experience while helping improve our products through direct user feedback.
What You'll Do- Serve as the primary point of contact for customer questions across email, social media, community forums, and support tickets
- Troubleshoot technical issues related to Zoo Design Studio, CAD workflows, file imports/exports, and AI-assisted Zookeeper features
- Investigate customer-reported bugs, gather reproduction steps, and partner with engineering to resolve issues
- Escalate complex technical issues while maintaining clear communication with customers
- Create and maintain support documentation, FAQs, tutorials, and knowledge base articles
- Identify common customer pain points and proactively recommend product improvements
- Assist customers with onboarding, account management, subscriptions, and licensing questions
- Monitor support metrics and help improve response times and customer satisfaction
- Act as the voice of the customer by providing structured feedback to Product and Engineering teams
- 2+ years of experience in customer support, technical support, customer success, or a similar customer-facing role
- Experience supporting SaaS, developer tools, engineering software, or CAD products
- Exceptional written and verbal communication skills
- Strong problem-solving skills and attention to detail
- Ability to explain technical concepts in a clear and approachable way
- Comfortable learning new software and troubleshooting technical issues independently
- Highly organized with the ability to manage multiple customer conversations simultaneously
- Empathy for users and a passion for delivering excellent customer experiences
- Familiarity with mechanical design, manufacturing, 3D modeling, or engineering workflows
- Experience creating technical documentation, tutorials, or help center content
- Exposure to AI-powered products or technical software applications