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Zenni Jobs (NOW HIRING)

Zenni Optical

Research & Insights Analyst

Novato, CA · Remote

$300/day

About the Role Zenni's Research Team is looking for a Research & Insights Analyst to be the team's dedicated analytical specialist. You will own the quantitative methods, statistical rigor, and data ...

Zenni Optical

Shipping Specialist

Novato, CA

$20.50 - $23/hr

Zenni Optical is looking for a Shipping Specialist to join our growing team. This role plays a key part in keeping our warehouse running smoothly by handling inbound shipments, accurately picking ...

Ascension

Urology Nurse Practitioner

Evansville, IN · On-site

Gilson, Boger, Gallentine, Kottwitz, and Zenni. * Call Structure & Patient Volume: Manage an average daily clinic volume of 20 patients per day with occasional weekend call support. * Practice ...

Ascension

Urology Nurse Practitioner

Evansville, IN

$88K/yr

Gilson, Boger, Gallentine, Kottwitz, and Zenni. * Call Structure & Patient Volume: Manage an average daily clinic volume of 20 patients per day with occasional weekend call support. * Practice ...

Zenni Optical

Associate HRBP Coordinator

Obetz, OH

$55K - $75K/yr

Position Summary: The Associate HRBP Coordinator is responsible for providing frontline human resources support during weekend shifts at our Ohio lab operations. This role serves as the primary ...

Zenni Optical

Quality Supervisor

Obetz, OH

Position Summary The Quality Supervisor is responsible for leading quality operations within an ISO 13485-certified optical manufacturing laboratory. This role has initial responsibility to support ...

Shelf, Inc.

Inbound Sales Strategist (Influencer Maketing)

$124K - $160K/yr

Famous Footwear, UMG, Zenni Optical, KISS, Lenox, Sam's Club, ROAR Organic, Nestlé, Honest Co., and Hershey just to name a few. About the role * This isn't a traditional inbound seat where your job ...

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How much do zenni jobs pay per year?

As of Jun 11, 2026, the average yearly pay for zenni in the United States is $106,377.00, according to ZipRecruiter salary data. Most workers in this role earn between $92,500.00 and $100,000.00 per year, depending on experience, location, and employer.

What is a Zenni job?

A Zenni job typically refers to a position at Zenni Optical, an online retailer specializing in affordable prescription glasses and eyewear. Employees at Zenni work in various roles, including customer service, marketing, IT, and manufacturing. Jobs at Zenni often focus on providing quality eyewear, improving user experience, and expanding the company's digital and retail presence. Working at Zenni can be a good opportunity for those interested in e-commerce, fashion, and technology.

What is the difference between Zenni vs Optician?

AspectZenniOptician
Required CredentialsNo formal certification required; online retailCertification often required; works in optical stores
Work EnvironmentOnline platform, remoteBrick-and-mortar optical shops, retail settings
Industry UsageEyewear sales, online retailEyewear fitting, customer service, lens adjustments
Common Search/ComparisonPrice, product range, online shoppingExpertise, fitting skills, in-store service

While Zenni primarily operates as an online eyewear retailer without requiring formal certification, opticians work in physical stores, providing personalized fitting and lens services often with certification. Both roles serve the eyewear industry but differ significantly in work environment and credentials.

Is Zenni Optical a good place to work?

Zenni Optical offers roles such as customer service and optical technician positions, often providing flexible schedules and remote work options. Employee reviews indicate mixed experiences, with some citing a positive work environment and others noting limited advancement opportunities.

What are some common challenges faced by team members working at Zenni Optical, and how can new hires best prepare for them?

Team members at Zenni Optical often work in a fast-paced environment that emphasizes innovation and efficiency, especially in areas such as customer service, technology, and product management. Common challenges include adapting to evolving e-commerce trends, managing high volumes of customer inquiries, and collaborating across departments to meet ambitious goals. New hires can best prepare by developing strong communication skills, staying up-to-date with the latest in optical technology and online retail, and being open to learning from cross-functional teams. Demonstrating adaptability and a willingness to embrace new processes will help ease the transition and foster career growth within Zenni.

What does an optical assistant do in retail?

An optical assistant in retail helps customers select and fit eyeglasses and contact lenses, assists with frame adjustments, and provides information about lens options. They often operate optical equipment, maintain the store's display, and support the optician or optometrist as needed.

Does Zenni Optical drug test?

Zenni Optical, as a company, does not publicly specify whether they conduct drug tests for employment. Drug testing policies can vary by position and location, so it is advisable to inquire directly during the hiring process or review the company's employment policies for specific details.

What jobs are in the optometry field?

Jobs in the optometry field include optometrists, who examine eyes, diagnose vision problems, and prescribe corrective lenses; opticians, who fit and dispense glasses and contact lenses; and optometric assistants or technicians, who support optometrists with patient care and administrative tasks. These roles typically require relevant certifications or degrees and involve working in clinics, private practices, or retail settings.

What are the key skills and qualifications needed to thrive as a Zenni Optical Customer Service Representative, and why are they important?

To thrive as a Zenni Optical Customer Service Representative, you need strong communication skills, problem-solving abilities, and experience in customer support, often supported by a high school diploma or equivalent. Familiarity with CRM software, order management systems, and e-commerce platforms is typically required. Patience, empathy, and attention to detail are vital soft skills that help build rapport with customers and handle inquiries efficiently. These skills ensure a positive customer experience, effective issue resolution, and contribute to customer loyalty in a competitive online retail environment.

What is Zenni and what do they do?

Zenni is an online retailer specializing in affordable prescription eyeglasses and sunglasses. The company allows customers to order eyewear directly from their website by uploading a prescription and selecting from a wide variety of frames and lens options. Zenni is known for their low prices, frequent sales, and the convenience of shopping for glasses online. They also offer options for blue light blocking lenses and prescription sunglasses.
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Research & Insights Analyst

Research & Insights Analyst

Zenni Optical

Novato, CA • Remote

$300/day

Other

Medical, Dental, Vision, Life, Retirement

Posted yesterday

Job description

About the Role

Zenni's Research Team is looking for a Research & Insights Analyst to be the team's dedicated analytical specialist. You will own the quantitative methods, statistical rigor, and data-driven insights that inform decision-making across the organization - from audience strategy to product development and marketing. This role reports to the Sr. Director, Product Marketing & Research and partners cross-functionally with Data Engineering, AI/ML, Marketing, Product, Brand, Merchandising, CRM, and the Executive Team.

If based in the Bay Area, this role requires occasional in-office presence.

Responsibilities

  • Conduct quantitative consumer research, e.g., design surveys, AB testing, develop sampling strategies, and conduct statistical analyses that drive strategic decisions
  • Own audience segmentation and persona development, including data modeling, behavioral clustering, and ongoing validation
  • Conduct pricing, revenue, and product performance analytics to highlight opportunities for growth
  • Translate and present complex data into clear, actionable insights and recommendations for both technical and non-technical stakeholders
  • Serve as the team's methodological authority on all quantitative research, ensuring rigor, validity, and reproducibility
  • Collaborate with Data Engineering, AI/ML, Paid Marketing and Finance to connect research insights with internal datasets to identify research topics
  • Contribute to the team's research roadmap and support cross-functional ad hoc requests

Basic Qualifications 

  • 4-7 years of experience in quantitative research, consumer insights, market research, or applied analytics
  • Strong foundation in statistical methods (e.g., hypothesis testing, regression, cluster analysis, bootstrapping, effect size measurement)
  • Proficiency with survey platforms (e.g., Qualtrics) and statistical tools (e.g., R, Python, SPSS)
  • Ability to communicate quantitative findings clearly to non-technical audiences
  • Bachelor's degree in a quantitative discipline; Master's or PhD preferred

Preferred Qualifications 

  • Experience with audience segmentation or persona development at scale
  • Familiarity with pricing research methodologies (e.g., conjoint, Van Westendorp)
  • Background in e-commerce, DTC, retail, or consumer products
  • Experience with digital analytics platforms (e.g., ContentSquare, Google Analytics)
  • Bay Area-based candidates are preferred!
U.S. Perks & Benefits:
  • Annual bonus program
  • 100% employer-paid medical, dental, and vision (dependent coverage capped at $300/month)
  • Life, AD&D, and disability coverage (with optional add-ons)
  • 401(k) with up to 4% match
  • Comprehensive wellbeing programs (mental, physical, emotional support)
  • Lifestyle Spending Account (wellbeing + learning)
  • Work-from-home stipend (for eligible roles)
  • FTO (Flex Time Off) in addition to our Week of Zen - the time between Christmas and New Year's to relax and recuperate
  • Fully Paid Parental Leave - 16 weeks for birthing and non-birthing parents
  • Family forming & fertility support and services through Maven
  • Annual Zenni Gift Card - to use towards our products!
Compensation

In addition to other forms of compensation, such as perks and benefits, the estimated salary range for this role is $108,600 - $135,700 for candidates outside of California. For California-based candidates, the estimated salary range is $119,460 - $149,270. The final offer will be determined based on permissible, non-discriminatory factors such as skill set, experience, geographical location, market conditions, and other organizational needs. The Company reserves the right to change, modify, or revisit the salary range for various reasons including business needs.

(U.S. ONLY) Please note: While we prefer Bay Area-based candidates, we are registered in some, but not all, states. If you are located full-time in one of the following states, we welcome you to apply: Arizona, California, Colorado, Connecticut, District of Columbia, Florida, Georgia, Illinois, Iowa, Kansas, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Nevada, New Jersey, New York, Ohio, Oregon, Texas, Utah, Virginia.
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