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Zenith American Jobs in Bothell, WA (NOW HIRING)

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Zenith American information

See Bothell, WA salary details

$25.7K

$114.9K

$178.9K

How much do zenith american jobs pay per year?

As of Aug 21, 2026, the average yearly pay for zenith american in Bothell, WA is $114,890.00, according to ZipRecruiter salary data. Most workers in this role earn between $82,700.00 and $147,600.00 per year, depending on experience, location, and employer.

What is a Zenith American?

Zenith American Solutions is a company that provides third-party administration services for employee benefit plans, such as health, retirement, and pension plans. They work with labor unions, employers, and plan participants to manage benefits, ensure compliance, and process claims. Zenith American is not a specific job title, but rather the name of the company that employs professionals in roles like benefits administrators, claims specialists, and customer service representatives.

What are the key skills and qualifications needed to thrive as an employee at Zenith American Solutions?

To thrive at Zenith American Solutions, employees generally need strong analytical skills, attention to detail, and knowledge of employee benefits administration, often supported by a relevant degree or industry experience. Familiarity with benefits management software, Microsoft Office Suite, and sometimes certifications like CEBS (Certified Employee Benefit Specialist) are commonly required. Excellent communication, problem-solving abilities, and customer service orientation help individuals stand out in this role. These skills are critical for ensuring accurate benefits administration, effective client interactions, and maintaining compliance in a complex regulatory environment.

What are the typical career advancement opportunities for employees at Zenith American Solutions?

Employees at Zenith American Solutions often find opportunities for advancement through internal promotions and cross-departmental training. The company values professional development and supports employees in pursuing certifications and specialized training relevant to benefits administration, compliance, and client management. Team members who demonstrate strong leadership, problem-solving skills, and a commitment to client service are frequently considered for supervisory and managerial roles. Career growth may also include transitioning into specialized areas such as compliance, IT, or project management within the organization.

What is the difference between Zenith American vs Claims Processor?

AspectZenith AmericanClaims Processor
Required CredentialsHigh school diploma; some roles may require insurance or claims processing certificationsHigh school diploma; certifications like CPC or claims-specific training beneficial
Work EnvironmentOffice setting, insurance company or third-party administratorOffice or remote, handling insurance claims and customer inquiries
Employer & IndustryInsurance industry, third-party administrators, healthcare providersInsurance companies, healthcare providers, third-party claims companies

Both Zenith American and Claims Processors work within the insurance industry, often in office environments. While Zenith American typically refers to a specific insurance services provider, Claims Processors are roles found across various companies handling insurance claims, requiring similar credentials and skills. The main difference lies in the specific employer and scope of responsibilities.

What are popular job titles related to Zenith American jobs in Bothell, WA?

For Zenith American jobs in Bothell, WA, the most frequently searched job titles are:

What job categories do people searching Zenith American jobs in Bothell, WA look for?

The top searched job categories for Zenith American jobs in Bothell, WA are:

What cities near Bothell, WA are hiring for Zenith American jobs?

Cities near Bothell, WA with the most Zenith American job openings:

Zenith American jobs near you
Infographic showing various Zenith American job openings in Bothell, WA as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $114,890 per year, or $55.2 per hour.

Customer Care Advocate, Sr.

Zenith American Solutions

Bothell, WA • On-site

$32.36/hr

Other

Medical, Dental, Vision, Retirement, PTO

Re-posted 11 days ago

Zenith American Solutions rating

8.6

Company rating: 8.6 out of 10

Based on 13 frontline employees who took The Breakroom Quiz

57th of 495 rated business services

Job description

Title: Customer Care Advocate, Sr Department: Customer Care
Union: UFCW 3000 Bothell Grade: 9
FLSA: Non-exempt Hours per week: 40
Position Summary
The Customer Care Advocate, Sr provides advanced customer service to participants, beneficiaries, union locals, and providers regarding eligibility, benefits, and claims status.
"Has minimum necessary access to Protected Health Information (PHI) and Personally Identifiable Information (PII) by Job Description/Role."
Key Duties and Responsibilities
  • Maintains current knowledge of assigned Plan(s) and effectively applies knowledge in all job functions.
  • Provides written, verbal, or face-to-face customer service by responding to and documenting telephone and written inquiries in accordance with various Plan(s) benefits.
  • Updates files, including documenting system notes of conversations or action taken.
  • Performs tasks associated with the administration of retirement and health and welfare benefits such as;
    • Processing and/or sending mailers or required forms as requested by members.
    • Processing and/or sending correspondence related to member or claims status.
    • Processing enrollments and updating member information in applicable system(s).
    • Distributing communications related to regulatory requirements.
  • Initiates Action Requests to appropriate departments requesting adjustments to claims, retirement, and/or eligibility as necessary. Follows up to ensure successful completion of Action Requests.
  • Handles escalated calls; manages through resolution.
  • Performs other duties as requested.
Minimum Qualifications
  • High school diploma or GED.
  • Three years of related work experience such as third-party administrator processing, benefits administration, or customer service in a health and welfare environment.
  • Strong work ethic and team player mentality.
  • Highly developed sense of integrity and commitment to customer satisfaction.
  • Ability to communicate clearly and professionally, both verbally and in writing.
  • Solid organization skills with strong detail orientation and listening skills.
  • Ability to read, analyze, and interpret general business materials, technical procedures, benefit plans and regulations.
  • Proficient computer skills including MS Office tools and applications.
Preferred Qualifications
  • Call center experience in benefits claims, billing, or eligibility.
  • Bilingual.
*Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee of this job. Duties, responsibilities and activities may change at any time with or without notice.
Working Conditions/Physical Effort
  • Prolonged periods of sitting at a desk and working on a computer.
  • Must be able to lift up to 15 pounds at times.

Disability Accommodation
Consistent with the Americans with Disabilities Act (ADA) and other applicable federal and state law, it is the policy of Zenith American Solutions to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. If reasonable accommodation is needed, please contact the Recruiting Department at recruiting@zenith-american.com , and we would be happy to assist you.
Please note that in compliance with certain state law, we are displaying salary. This rate is intended for hires into this location.
Compensation: $32.36/hr
Zenith American Solutions
Real People. Real Solutions. National Reach. Local Expertise.
We are currently looking for a dedicated, energetic employee with the necessary skills, initiative, and personality, along with the desire to get the most out of their working life, to help us be our best every day.
Zenith American Solutions is the largest independent Third Party Administrator in the United States and currently operates over 44 offices nationwide. The original entity of Zenith American has been in business since 1944. Our company was formed as the result of a merger between Zenith Administrators and American Benefit Plan Administrators in 2011. By combining resources, best practices and scale, the new organization is even stronger and better than before.
We believe the best way to realize our better systems for better service philosophy is to hire the best employees. We're always looking for talented individuals who share our dedication to high-quality work, exceptional service and mutual respect. If you're interested in working in an environment where people - employees and clients - really matter, consider bringing your talents to Zenith American!
We realize the importance a comprehensive benefits program to our employees and their families. As part of our total compensation package, we offer an array of benefits including health, vision, and dental coverage, a retirement savings 401(k) plan with company match, paid time off (PTO), great opportunities for growth, and much, much more!

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