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Zello Jobs (NOW HIRING)

About Zello Zello is a voice-first communication platform, powered by our industry-leading push-to-talk technology, to improve collaboration and productivity for desk-less workers. With over 175 ...

About Zello Zello is a voice-first communication platform, powered by our industry-leading push-to-talk technology, to improve collaboration and productivity for desk-less workers. With over 175 ...

Senior Site Reliability Engineer

Austin, TX ยท On-site

$56.50 - $75/hr

About Zello Zello is a voice-first communication platform, powered by our industry-leading push-to-talk technology, to improve collaboration and productivity for desk-less workers. With over 175 ...

About Zello Zello is a voice-first communication platform, powered by our industry-leading push-to-talk technology, to improve collaboration and productivity for desk-less workers. With over 175 ...

About Zello Zello is a voice-first communication platform, powered by our industry-leading push-to-talk technology, to improve collaboration and productivity for desk-less workers. With over 175 ...

About Zello Zello is a voice-first communication platform, powered by our industry-leading push-to-talk technology, to improve collaboration and productivity for desk-less workers. With over 175 ...

About Zello Zello is a voice-first communication platform, powered by our industry-leading push-to-talk technology, to improve collaboration and productivity for desk-less workers. With over 175 ...

About Zello Zello is a voice-first communication platform, powered by our industry-leading push-to-talk technology, to improve collaboration and productivity for desk-less workers. With over 175 ...

Security Officer

Tucson, AZ

$13.75 - $16.25/hr

Must learn how to communicate via radio or Zello. * Must be able to learn military/police codes and phonetics. * Ability to handle crisis situations at a client site calmly and effectively. * Must be ...

Ambulance Dispatcher

Washington, PA ยท On-site

$20 - $25/hr

Zello (Two Way Communications) * CAD (Traumasoft) * Samsara/GPS Camera System (In Vehicle Cameras) * Office 365 Mail * Maintains professional telecommunication contact with facilities, field staff ...

Dispatcher

Williamstown, NJ ยท On-site

$18 - $25/hr

... Zello, and other communication systems Prioritize same-day operational needs Monitor driver performance and compliance with company policies Assist with training new drivers on dispatch procedures ...

Utilize Zello for communication. * Report any maintenance repairs observed using HotSOS. * Assist guests and fellow Associates as needed. What are we looking for? * Ability to work weekends and ...

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Zello information

What is the difference between Zello vs Radio Dispatcher?

AspectZelloRadio Dispatcher
CredentialsNo formal certification required, but familiarity with communication apps helpfulOften requires certifications in radio communication or dispatching
Work EnvironmentMobile, remote, or office-based using smartphones or computersDispatch centers, control rooms, or on-site locations
Industry UsageUsed across logistics, security, and emergency services for quick communicationPrimarily in transportation, emergency response, and public safety sectors
Communication MethodPush-to-talk app over internet or cellular networksRadio or radio-like communication systems

While Zello is a mobile app enabling instant voice communication over the internet, Radio Dispatchers typically operate radio systems within specific industries like transportation or emergency services. Zello offers flexibility and ease of use for remote teams, whereas Radio Dispatchers work in centralized locations managing radio channels. Both roles facilitate real-time communication but differ in tools, environment, and certification requirements.

Which job is best for a 40 year old woman?

The best job for a 40-year-old woman depends on her skills, interests, and experience. Many roles such as administrative assistant, customer service representative, or project coordinator are suitable, often requiring strong communication and organizational skills. Flexibility, work environment, and opportunities for growth are also important factors to consider.

How does a Zello Support Specialist typically collaborate with other departments to resolve user issues?

As a Zello Support Specialist, you will often coordinate with engineering, product, and quality assurance teams to resolve complex user issues. While you handle direct communication with users, you may need to escalate technical bugs or feature requests to the appropriate department. Regular meetings and ticketing systems are commonly used to track progress and ensure users receive accurate updates. This cross-functional collaboration not only helps resolve issues efficiently but also provides valuable user feedback to improve the platform.

What jobs pay 2000 a day?

High-paying jobs that can reach $2,000 a day typically include roles such as specialized surgeons, senior corporate executives, high-level consultants, and certain skilled trades like commercial pilots or legal professionals. These positions often require advanced education, extensive experience, and sometimes certification or licensing, and they may involve demanding schedules or high responsibility levels.

What are the key skills and qualifications needed to thrive as a Zello Support Specialist, and why are they important?

To thrive as a Zello Support Specialist, you need strong technical troubleshooting abilities, communication skills, and familiarity with mobile and desktop operating systems, often supported by experience in customer service or IT support. Knowledge of Zello's push-to-talk application, ticketing systems, and possibly certifications like CompTIA A+ or ITIL are commonly beneficial. Outstanding interpersonal skills, patience, and problem-solving abilities help you deliver superior customer experiences and resolve issues efficiently. These skills ensure users receive timely help, maintain system reliability, and foster customer satisfaction for Zello's communication platform.

What exactly is Zello used for?

Zello is a push-to-talk (PTT) communication app that allows users to send instant voice messages over the internet, functioning like a walkie-talkie. It is used for real-time voice communication in various settings such as teams, events, and emergency response, often requiring familiarity with mobile or desktop devices. Job roles involving Zello may require technical skills in communication tools and troubleshooting.

What jobs pay $10,000 a month without a degree?

High-paying jobs that can reach $10,000 a month without a degree include roles such as sales managers, real estate brokers, commercial pilots, and skilled trades like electricians or plumbers. Success in these fields often depends on experience, certifications, or licensing, rather than formal education, and they may require strong interpersonal skills or technical expertise.

What is a Zello operator?

A Zello operator is someone who uses the Zello app, a push-to-talk (PTT) voice communication platform, to facilitate real-time communication for individuals or organizations. Zello operators may coordinate teams, manage dispatch communications, or provide emergency response support using mobile devices or computers. Their role often involves ensuring efficient and clear communication, especially in fields like logistics, public safety, or customer service.
More about Zello jobs
What cities are hiring for Zello jobs? Cities with the most Zello job openings:
What states have the most Zello jobs? States with the most job openings for Zello jobs include:
Applied AI Engineer

Applied AI Engineer

Zello

Austin, TX โ€ข On-site

Other

This job post hasย expired 1 day ago.ย Applications are no longer accepted.


Job description

IMPORTANT: Please be aware, scammers may try to impersonate Zello by reaching out regarding job opportunities. We will never ask you for bank account information, checks, or other sensitive information as part of our hiring process. All correspondence will come from the zello.com email domain. If you're unsure, please email recruiting@zello.com with questions.
About Zello
Zello is a voice-first communication platform, powered by our industry-leading push-to-talk technology, to improve collaboration and productivity for desk-less workers. With over 175+ million users, we're the #1 rated push-to-talk app in the world, delivering 9 billion (yes, with a B) messages a month.
At Zello, our company values are at the heart of what we do everyday. We're proud to serve the frontline, we're privileged to connect people in times of crisis across the globe, and we're honored to support first responders.
And this is where you come in.
The AI & Data team has more high-value AI use cases than capacity to build them. Today, the team leads agent development directly alongside many other responsibilities, and this work needs a dedicated builder. This hire will be one of the first few Applied AI Engineers at Zello, responsible for taking AI agents from prototype to production and then owning their ongoing health: monitoring quality, managing human reinforcement workflows, and driving continuous improvement.
After a successful first year, you will
  • Shipped at least 3 production-grade AI agents within your first 90 days that internal teams actively use (Slack-integrated agents, workflow automations, data-driven assistants)
  • Built evaluation harnesses for deployed agents with automated quality scoring and regression detection
  • Integrated AI tools with Zello's existing systems (Slack, Jira, HubSpot, Snowflake) via APIs, with proper logging and monitoring in place
  • Established reusable code patterns and component libraries that make future agent development faster
  • Taken ownership of deployed agent operations: monitoring performance, overseeing human reinforcement workflows, triaging failures, and driving measurable improvement in agent quality over time
  • Independently scoped and shipped AI tools for new use cases, whether identified by stakeholders or discovered on your own
What you'll do
  • Build AI agents and automations end-to-end: from scoping the use case through deployment and ongoing maintenance
  • Write production Python code that integrates LLM APIs (prompt construction, response handling, context management, tool use) into real workflows
  • Connect AI tools with Zello's systems (Slack, Jira, HubSpot, Snowflake) through APIs, handling authentication, rate limits, error cases, and logging
  • Monitor deployed agents in production: track quality metrics, triage failures, and ship improvements based on real usage data
  • Manage human reinforcement operations: review agent outputs, maintain feedback loops, and tune agent behavior based on reinforcement signals
  • Build and maintain evaluation harnesses that catch regressions and measure agent quality programmatically
  • Create reusable components, patterns, and documentation that raise the bar for future development on the team
  • Communicate clearly with technical and non-technical stakeholders about what you've built, what's working, and where things need attention
Who you are
  • You have 2-5 years of professional experience in software engineering, AI engineering, or a related technical role. You're past the point of needing to learn basic professional work habits, but you haven't calcified into a single way of doing things.
  • You've written production Python and can point to real things you've built with it: tools, integrations, automations, shipped products. Not just notebooks or coursework.
  • You understand LLM APIs at a practical level. You can construct prompts, manage context windows, reason about token economics, and work with tool-use patterns.
  • You decompose messy problems into clean components with well-defined interfaces. When you describe a system you've built, people can follow the logic because you think in terms of abstractions, dependencies, and failure modes.
  • You've integrated systems via APIs before. You can read API docs, handle auth, manage rate limits, and deal with the inevitable edge cases of real-world integrations without getting stuck.
  • You have a quality instinct. You naturally ask "how do I know this is working?" and "how will I know when it breaks?" You write tests and build monitoring because you care about what happens after you ship, not because someone told you to.
  • You're comfortable with operational ownership. You don't treat deployment as the finish line. You monitor what you build, notice when things drift, review agent outputs, and do the sometimes unglamorous work of keeping AI systems healthy in production.
  • You pick up new frameworks, APIs, and domains quickly. You can point to examples of going from zero to productive in an unfamiliar area.
  • Your code is clean and documented. Other people can read it, understand it, and extend it without needing a walkthrough from you.
This role is not
  • A research role. We're building on top of foundation model APIs, not training models or publishing papers.
  • A data engineering role. The existing team covers data infrastructure. You'll consume data, not build pipelines.
  • A DevOps or infrastructure role. You'll deploy your own agents, but you won't be managing servers or building CI/CD from scratch.
  • A solo project. You'll work closely with the Data & AI team and cross-functional stakeholders who use what you build.

We hire for potential, passion for our mission, and a knack for solving difficult problems over checking every qualification box. We have competitive pay, equity with significant upside, and intentionally design our benefits to encourage healthy and well-balanced employees, flexible schedules and time off. We even offer a sabbatical after every five years of service so you're able to pursue and enjoy what matters most to you. And of course, we wouldn't be a technology company without a ping-pong table and free snacks in our break room. Join us!
Zello provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
All Zello personnel are required to comply with defined security, privacy, and compliance requirements applicable to their role along with requirements that are applicable to all Zello personnel.